COMPANY UPDATE & FINANCIAL HIGHLIGHTS

TM 29th AGM 8 May 2014

More than 2.2mn broadband customers in total, a growth of 7.2%

customers grew to more than 634,000, takeup rate >43%

Achieved all Headline KPI’s for 4th consecutive year

Maintained Broadband Leadership:

Headline KPI

FY2013 Achievement

Revenue growth in line with Headline KPI

6% 6.4%

Stronger Normalised EBIT Growth

3% 18.2%

Higher Customer Satisfaction Index 72 >72

2

FY 2013 Highlights

TM 29th AGM 8 May 2014

256.1%

42.1%

84.3%

249.7%

111.9%

-13.2%

47.1%

93.7%

-40.8%

-50.0%

-11.1%

TM

Axiata

Maxis

DiGi

TdC

China Telecom

SK Telecom

PCCW

Tata Comm

SK Broadband

KT

Local peers Regional peers

Note : TRS based on Gross Dividend Reinvested

* For the period 25/04/2008 – 7 May 2014

**For the period 18/11/2009 - 7 May 2014

Dividend payout of RM933.7mn for FY2013

Total Return To Shareholders Since Demerger*

TM Provides Amongst Highest Return to Shareholders

3

Source : Bloomberg

**

TM 29th AGM 8 May 2014

Financial Highlights

1,264

881 1,012 1,039

Reported PATAMI

Normalised PATAMI

2012 2013

1,187 1,150 1,372 1,359

Reported EBIT Normalised EBIT

2012 2013

9,994 10,629

2012 2013

Total Revenue

RM mn RM mn RM mn

+15.6%

Positive growth across the board

EBIT PATAMI

+18.2%

+6.4%

-19.9% +17.9%

4 TM 29th AGM 8 May 2014

2,372 2,676

2012 2013

2,205 2,512

2012 2013

Total Revenue by Product

3,706 3,618

2012 2013

Voice Data Internet

RM mn RM mn RM mn

2012

+12.8%

Non-voice Revenue now >65% of Group Revenue; Strong growth in Internet and Data revenue

Voice 37%

Data 22%

Internet 24%

Others* 17%

+13.9% -2.4%

*”Others” comprise other telco and non-telco services i.e ICT-BPO, MMU tuition fees, customer projects, Yellow Pages

Voice 34%

Data 24%

Internet 25%

Others* 17%

2013

5 TM 29th AGM 8 May 2014

4,112 3,876

237 483

2012 2013

DEL Unifi

Strong broadband growth led by Unifi, Higher ARPU

Broadband & Fixed Line customers

6

2012 2013

Streamyx Unifi

2012 2013

UniFi Residential UniFi Business

Total Broadband Customers

In thousand

In thousand

+7.2%

Fixed Line Customers

UniFi Customers

In thousand

635

+0.3%

+31.6%

4,359 4,373

2,066 2,215 483

1,580

77

406

105

530

483

1,583

635

*Call Usage Only ** Streamyx Net ARPU *** Blended ARPU

ARPU (RM) 4Q12 4Q13

Fixed Line (DEL)* 32 33

Streamyx Broadband** 81 85

UniFi*** 181 185

ARPU

TM 29th AGM 8 May 2014

7

41%

59%

31%

69%

More of our broadband customers, are now subscribing to highspeed broadband packages (4Mbps and above)

Broadband & Fixed Line customers (cont)

4Mbps and above

Below 4Mbps

2013 2012

TM 29th AGM 8 May 2014

High Speed Broadband - Update

116 IPTV Channels todate Wider HyppTV offerings: HyppTV for Business, attractive packages, Hospitality Entertainment Solution,

HyppTV over Streamyx & HyppTV Everywhere

Delivered >1.49mn premises covering 105 exchanges Activated close to 635,000 customers ~43% takeup Gross capex spent todate: RM7.4bn Smart Partnerships with property developers

Streamyx 8Mbps launched in January 2013 > 899,000, or 41% of customers on high speed

broadband (4Mbps and above)

8 TM 29th AGM 8 May 2014

9

Headline KPI

2014 2016

Revenue Growth

EBIT Growth

Customer Satisfaction Measure

5.0-5.5% 6%

5% 8%

72 72

1 Using TRiM index measuring end to end customer experience at all touch points. TRiM (Measuring, Managing and Monitoring) is a standardized indicator system. It analyzes, measures and portrays stakeholder relationships on the basis of standardized indicators. The TRI*M Index is an indicator of the status quo of a particular relationship. The index is made up of four points of view on the stakeholder relationship, e.g. for customer loyalty: overall rating, recommendation, repeat purchasing of product/services, and a company's competitive advantage. The information is based on surveys/interviews on a sample customer base.”

• Telecom Service Provider of the Year (4th time) • Broadband Service Provider of The Year (8th time) • Data Communications Service Provider of the Year (10th time) • Managed Service Provider of the Year (5th time) • Telecommunication Wholesale Service Provider of the Year • BPO Service Provider of the Year

Awards & Recognition

TM continued to receive local and international recognition

FROST & SULLIVAN MALAYSIA EXCELLENCE

AWARDS (2005-2014)

TV CONNECT INDUSTRY AWARDS 2013

• HyppTV for Best Live Online TV Service or

Solution

GLOBAL SERVICES 100 PROVIDER

• BPO Project of the Year (VADS Outsourcing Malaysia Excellence Award 2013)

NATIONAL ANNUAL CORPORATE REPORT AWARDS (NACRA) 2013

• Most Outstanding Annual Report of the Year – Platinum • Best Corporate Social Responsibility Reporting – Gold • Best Annual Report in Bahasa Melayu – Silver • Industry Excellence Award for Main Board Companies in the Trade and Service Category (won

every year since entered NACRA)

FROST & SULLIVAN ASIA PACIFIC ICT AWARDS 2013

• Fixed Broadband Service Provider of the Year

10

ASEAN Corporate Governance Index

• Best Conduct of AGM • Best ESG • Top 5 Overall Corporate Governance

TM 29th AGM 8 May 2014

MALAYSIA’S BROADBAND CHAMPION

Enabling a digital lifestyle – Life Made Easier, Business Made Easier Innovative offerings across segments with enhanced customer service Expansion of broadband services in under-served areas Complement TM’s existing suite of fixed broadband services

INFORMATION & INNOVATION EXCHANGE

Integrated ICT player for Managed Accounts Beyond Connectivity - providing more end-to-end

and value-added services, Managed Services, cloud services and BPO

Content and Applications Drive

PERFORMANCE IMPROVEMENT PROGRAM 3.0

Continued growth Fundamental productivity shift Institutional health drivers

Outlook 2014

11 TM 29th AGM 8 May 2014

Current News: Average Broadband Speed in Malaysia

TM 29th AGM 8 May 2014

TM 29th AGM 8 May 2014

Average Download Speed in Malaysia vs Broadband Penetration rate

13 TM 29th AGM 8 May 2014

Recent media report stated that Malaysia’s broadband speed is slower than neighboring countries. However the analysis did not recognize several key factors like penetration rate.

The Star, 4th May 2014 Source: Bandwidth: Net Index (Ookla) Apr 2014 Penetration: World Bank / ITU (2012)

Current News: Partnership To Develop Malaysia’s Next-Generation Converged Communications Services

TM 29th AGM 8 May 2014

TM 29th AGM 8 May 2014

• Investment Agreement signed on 27 March 2014

• Partnership and collaboration between TM, Green Packet Berhad (“Green Packet”) and SK Telecom Co., Ltd. (“SK Telecom”) to develop and offer a full-suite of converged communications services using the LTE technology platform

• RM350mn capital injection in Packet One Networks (Malaysia) Sdn Bhd (“P1”) for an estimated 57% stake

• In line with a strategy to deliver high quality and reliable data services and expand

wireless broadband capabilities

Partnership To Develop Malaysia’s Next-Generation Converged Communications Services

Key Update

15 TM 29th AGM 8 May 2014

P1, Supported By The Partnership Between TM, SK Telecom and Green Packet, Is The Ideal Platform for Us to Expand Its Capabilities…

Focus on large screen data play

2.3GHz / 2.6 GHz LTE spectrum bands

Nationwide network footprint of ~2,000 WiMax sites

~500k wireless customer base

Entrepreneurial organization and team

Leading broadband provider in Malaysia

Extensive fiber footprint

Anchor the growth and development of P1’s business

TM

Number one South Korean mobile operator in one of the most advanced LTE markets globally

Contribute valuable technical and strategic knowhow

SK Telecom

Global player in 4G devices that founded and led P1 to become a leading wireless player

Continue to lend management expertise and contribute to the LTE device ecosystem

Green Packet

16 TM 29th AGM 8 May 2014

… and Accelerate Our Vision to Become Malaysia’s Information and Innovation Exchange

Develop converged services capabilities

Strengthen core fixed business

Leverage on market opportunities

Enhance value of assets

Realise significant synergies

Establish avenues for future growth

Combined base:

~2,000 sites

Valuable spectrum assets

Extensive Fibre network

Extensive customer base: ~ 4 m fixed line of which ~ 2 m are broadband; and ~ 500k wireless customers

#1 Fixed Line

WiFi # 1 Fixed Broadband

Mobile Data IPTV

17 TM 29th AGM 8 May 2014

Overview of Proposed Partnership Framework

Capital injection by TM of RM350mn to establish a majority ~57% common shareholding in P11

Subscription by TM to an Exchangeable Bond (“EB”) Issue of up to RM210mn

Day 1 Investment by TM

TM (2) Green Packet(2)

SK Telecom

P1

~57%(3) ~30% (3) ~13% (3)

TM (2) Green Packet(2)

SK Telecom

P1

1

2

3

1

2

LTE Rollout

3 3

3

Joint Investment of up to ~RM1.65bn in Convertible Bonds (“CB”) form to fund LTE business

The primary structuring objectives are (i) to align partnership framework to create future value and (ii) establish synergistic platform to launch wireless broadband capabilities

Notes:

1 Based on equity value of P1 computed as RM750mn less net debt as agreed or determined in accordance with the terms of the Investment Agreement, at Completion

2 Respective investment vehicles for the Proposed Partnership are Mobikom Sdn Bhd, a wholly- owned subsidiary of TM; and Packet One Sdn Bhd, a wholly-owned subsidiary of Green Packet

3 Shareholding post capital injection by TM of RM350mn

18 TM 29th AGM 8 May 2014

27 March 2014 −Signing of Agreements

April – May 2014 −Respective regulatory approvals

−Green Packet Shareholder approval

3Q 2014 −Completion

19 TM 29th AGM 8 May 2014

Indicative Timeline for Completion

The proposed transaction is subject to various conditions and is expected to be completed in 3Q2014

END OF DECK

•Investor Relations • Level 11 (South Wing) • Menara TM •Jln Pantai Bharu •50672 Kuala Lumpur, Malaysia • Tel (603) 2240 4848/ 7366 / 7388