Hypptv

HyppTV over Streamyx R2 & HyppTV EverywherePrepared by

IPTV Product Development & ManagementIPTV Product Development & Management

New Media, TM

Date: 17,18,19,20 & 21 June 2013

For internal purpose only

OVERVIEW

1. HyppTV over Streamyx R2 is to be offered for all 8Mbps and as Add-On to 4Mbps

customers in Malaysia.

2. The package will be offered starting from 8th July 2013. The new 3P 8Mbps

package will replace the 2P 8Mbps package.

3. The target is to offer:

• 3P 8Mbps (HyppTV over Streamyx R2: hard bundled Streamyx with IPTV) at

non-UniFi areas.

• HyppTV over Streamyx R2 as an add-on VAS for 4Mbps Streamyx and Phone

Packages

HyppTV over Streamyx - Roadmap

8th July 2013

1. Existing 4Mbps and 8Mbps.

2. New 4Mbps and 8Mbps.

Target

Customer

Product

Offering

1. Access: 8Mbps (Hard Bundle): RM160

• Hypp TV Offering

• FREE 17 Basic Channels

• Option to subscribe Platinum Pack

2. Access: 4Mbps (Add on): RM140 + RM30

• Hypp TV Offering

• New Platinum Pack with FREE Basic

Channels

GTM

Readiness

• Big Bang Launch

Event

• Demo Set up at

non-UniFi

TMpoints

A&P

Online BannerCustomer

Area Nationwide

STB 14,000 units available as at 1st July 2013

Registration TMpoint / Reseller / Online / TMSC

STB

Installation

1. TM Install (New Install Order)

1. Self Installation (Existing)

• Collect at TMpoint

• Online Banner

• Flyers

• Application Form

• TVC

• Radio Ads

• Newspaper

• Quick Screen

• Quick Guide

PRODUCT DESCRIPTIONPhase 2 – 8 th July 2013

Product Offerings: 3P Streamyx 8M bundled with HyppTV

Voice :• Free Dect Phone

• Free Calls nationwide

to TM Fixed line

• RM0.10/min flat rate

charge from TM to

mobile

Internet :• 8M speed

• Free WiFi modem

(for new customer only)

• Free TM WiFi ID

IPTV :• Free Set-Top-Box

• Free Subscription

and option to

subscribe 81 Channels

Product Description and target market

1. This package is a 3P service for 8M speed only (Voice, Internet &

Terms and Condition

1. Subject to service availability & technical testing

2. 3P offerings ( Voice + Internet + IPTV)

3. FREE Set-Top-Box with 1 year warranty

4. Standard Streamyx and Phone Terms & Conditions apply.

1. This package is a 3P service for 8M speed only (Voice, Internet &

IPTV)

2. 8M Package Pricing = RM160

3. STB Self Install (for existing customer)

4. TM to Install (for New Installation Order)

PRODUCT DESCRIPTIONPhase 2 – 8 th July 2013

Product Offerings: Add On HyppTV over Streamyx 4Mbps

Voice :• Free Dect Phone

• Free Calls nationwide

to TM Fixed line

• RM0.10/min flat rate

charge from TM to

mobile

Internet :• 4M speed

• Free WiFi modem

(for new customer only)

• Free TM WiFi ID

IPTV :• RM30 (Add on)

• Free Set-Top-Box

• New Platinum Pack

with FREE Basic Channels

RM30

Product Description and target market

1. This package is add on HyppTV over Streamyx for 4Mbps Streamyx

Terms and Condition

1. Subject to service availability & technical testing

2. FREE Set-Top-Box with 1 year warranty

3. Standard Streamyx and Phone Terms & Conditions apply.

1. This package is add on HyppTV over Streamyx for 4Mbps Streamyx

and Phone packages.

2. 4M Package Pricing = RM140 + RM30 (inclusive of one HyppTV

pack).

3. STB Self Install (for existing customer)

4. TM to Install (for New Installation Order)

TERMS AND CONDITIONS

HyppTV over Streamyx R2

1. The package is offered for new and existing 8Mbps Streamyx & Phone package and as Add-On for 4Mbps

Streamyx & Phone Package

2. This package will provide the opportunity for 8Mbps and 4Mbps subscribers in Malaysia to experience

Streamyx with HyppTV.

3. The package will be offered starting on 8th July 2013, with no extra charges/fees to be paid by 8Mbps

subscribers. The subscriber’s existing monthly package is still payable.

4. Existing subscribers are required to register their interest and collect the STB at Tmpoints. As for New

Install order, the installation will be done by TM.

5. FREE Basic Channels for 8Mbps customers. Customer will have the option to subscribe to Premium and

VOD channels.

6. The viewing quality are subject to the current customer existing wiring and line condition.

7. Speed and quality of service is on ‘best effort’ basis with Unlimited Broadband whereby Service is subject

to availability and technical testing.

8. Where assistance is required, subscribers may contact the TM Hotline Number at 100.

STB Installation

1. STB self installation can be done 24 hours after registration according to the STB self installation quick guide

provided. For New Install order, the installation will be done by TM.

2. Wired connection in between STB and Modem are recommended to ensure the best viewing quality.

3. TM shall not be responsible for service downtime and any damage done by subscribers or any third party.

4. Customer to provide (1) workable unit of PC/Notebook, (2) workable unit of Television (TV) including (3) a

unit of 4-Ports Extension Plug to ensure the complete delivery of the HyppTV over Streamyx service.

5. Customer has to ensure the STB supplied is in good condition at all times while they are in the customer’s

TERMS AND CONDITIONS

possession.

GO TO MARKET

For NEW and

EXISTING 8Mbps and

4Mbps subscribers

3P Hard Bundle HyppTV

over Streamyx for 8Mbps

Add On HyppTV over

Streamyx for 4Mbps

Direct

TMpoint/TAD

Online

Call center

• 100

(TMSC)

ATL

TVC – 30 seconds

Print Ads

Online Banner

Radio

(30 seconds/

12 words)

BTL

Buntings

Target Market Product Place A & P

√

√

√√

√

√

√

√√

Indirect

Reseller

Buntings

Leaflets (LME)

Direct Marketing

Telemarketing

√

√

√√

HyppTV over Streamyx R2 Offerings 8 th July 2013LIVE TV Channels

Free

A. Local channels (9) Free-to-air

1. TV1

2. TV2

3. TV3

4. NTV7

5. 8TV

6. TV9

7. TV Al-Hijrah HD

Local

1. Hikmah

2. EC Inspirasi

B. International channels (8)1. DW

2. Channel News Asia

3. Euronews

Video on demand (VOD)

VOD (12)1. Hypp Flicks +2. Hypp Flicks3. Hypp Sensasi4. Hypp Dino5. Hypp Animasi6. Hypp Variasi7. Hypp Aksi8. Hypp Xtreme HD9. Hypp Sports Academy10. FOX Football On Demand11. HyppSports HD On Demand12. Free View

LIVE TV Channels

Premium

Premium channels (46)1. BBC Knowledge

2. BBC Lifestyle

3. CBeebies

4. SCM Legend

5. STAR Chinese Channel

6. Channel [V] Taiwan

7. Fashion TV HD

8. MUTV

9. Warner TV

10. Screen RED

11. BabyFirst

12. iConcerts HD

13. UTV Movies

14. UTV Bindass

15. Jaya Max

16. Universal Channel HD

17. SETI

18. MNC International

40. FOX Football Channel

41. now International

42. now Mango

43. now Hairun

44. FOX Football Channel Plus

45. Discovery Kids

46. Polimer

Interactive (19)1. Malaysian History

2. Games

3. Flight Info

4. Waktu Solat

5. TED.com

6. News Headlines

7. Ilham Bicara

8. The Making Of

9. Cinema Movie Trailers

10. TryMasak

11. Facebook

12. i-Contest

13. B-Smart TV

14. Info Traffic

15. Dictionary.com

16. Weather Forecast

17. Horoscope

18. B-Smart TV Didik19. Rent-a-cab

Interactive Channels

9

3. Euronews

4. Travel Channel HD

5. Luxe.TV HD

6. Bloomberg TV

7. Australia Network

8. Bloomberg TV

*Channel charges will be impose based on management direction

18. MNC International

19. FOX Crime HD

20. chM HD

21. Nat Geo Adventure HD

22. Nat Geo Music

23. Syfy HD

24. Nick Jr.

25. Al- Jazeera

26. EMAS

27. MTV Live HD

28. TVB 8

29. Trace Sports HD

30. The Capital

31. France 24

32. UTV Stars

33. Outdoor Channel HD

34. KidsCo

35. BBC Entertainment

36. HyppSports HD

37. HyppSports HD 2

38. HyppSports HD 3

39. HyppSports HD 4

19. Rent-a-cab

HyppTV over Streamyx R2Channel ListCluster

Channel

Number

Channel

NameChannel Description Price

FTA &

101 TV1Local channel under Radio Television Malaysia (RTM) providing local information and

documentaries

FREE

102 TV2Local channel under Radio Television Malaysia (RTM) providing local entertainment

and series

FREE

103 TV3Malaysia’s leading FTA in news and localised content FREE

108 8TVLocal channel targeting urban youth and Chinese audiences with foreign programs and

local content

FREE

109 TV9Local channel targeting semi-urban youth and rural Malays, providing purposeful

entertainment

FREE

113 Hikmah

A dedicated and comprehensive Islamic learning channel for the whole family covering

general Islamic Info, Religious Obligation, History & Biography, Outreach & Motivation,

FREE

10

FTA &

Local

Malay

Content

113 Hikmah general Islamic Info, Religious Obligation, History & Biography, Outreach & Motivation,

Edutainment & Musical.

111 EC InspirasiMalaysia first youth channel with an “indie” feel emphasis on pop culture, music, travel, food and

community based programming. A channel where young Malaysians will find a sense of belonging. FREE

112 EMASEMAS is a Malay Channel with the concept of retro contemporary offering by Media Prima Berhad.

EMAS’s programming consists of high rated programs such as Majalah 3, Sinaran, Pi Mai Pi Mai Tang Tu,

Wanita Hari Ini, Malaysia Hari Ini, Senario, Melodi, Persona Bintang, Nona, Cereka Perdana, etc.

FREE

115MNC

International

MNC International Channel is packaged by MNC, the largest television network in Indonesia. It is a 24-

hour international channel providing general entertainment in Indonesia. This channel provides all kinds

of news and entertainment programs such as Indonesian sitcoms, mega sinetron, variety shows, music

programs, documentaries, reality shows, and much more for Indonesian and Malay communities

worldwide. The channel showcases the best programs from top Indonesian channels RCTI, Global TV,

and MNCTV.

FREE

107 NTV7 -FREE

114 TV Al Hijrah -FREE

HyppTV over Streamyx R2Channel List

ClusterChannel

NumberChannel Name Channel Description Price

Chinese

221 now Hairunnow Hairun is a 24 hours drama series channel, features critically acclaimed and award

winning China Drama titles. Channel is a joint venture of now TV and Hairun Media Group

Ltd.

RM6.00

205 now Mangonow Mango partnering with Hunan Broadcasting System presents top – rated variety

shows featuring superstars from China, Hong Kong, Taiwan , Korea and more. RM6.00

201now

International

now International offers entertainment news and lifestyle programmes in HD focusing

on Hong Kong celebrities.RM9.00

209 SETI

Broadcast both in Mandarin and Taiwanese, this 24/7 channel is the top rated cable network in Taiwan.

The programming is centered around Taiwanese society including aspects like culture and lifestyle. SETI

broadcasts breaking news from Taiwan and features documentaries, popular series, music programs,

cooking, game shows and more.

RM6.00

206STAR Chinese

Channel

STAR’s Flagship Mandarin channel in Taiwan and is popular among Chinese audiences across Asia. The

channel presents a wide range of general entertainment programming including game shows, talk RM6.00

11

Chinese 206Channel

channel presents a wide range of general entertainment programming including game shows, talk

shows and more.

207Channel [V]

Taiwan

Incorporates as music and variety-shows which has captured the youth audience with its innovative

programming mix. CHANNEL [V] Taiwan features the latest music videos, trendy topics, music charts,

concerts and variety programs.

RM6.00

208 TVB8TVB 8 is a channel tailored for all Chinese audiences around the world, features an innovative blend of

the world’s best music, culinary, travel, entertainment, and informative programs.RM6.00

226 SCM Legend

Brings viewers some of the best and most popular Chinese movie from the 1970’s through to the 1990’s

with access to the world’s largest contemporary Chinese film library. SCM Legend screens movies that

helped define Hong Kong’s golden years in filmmaking, including box-office hits and award-winning

blockbuster from celebrated filmmakers John Woo, Johnny To, etc.

RM9.00

227 Screen REDScreen Red is a 24/7 Asian movie channel by HBO Asia and Mei Ah, premiering some of Asia's latest

blockbusters from thrillers to martial arts action, dramas to comedies. Also look out for Asia's best TV

series, star-studded interviews, entertainment news and more!

RM9.00

HyppTV over Streamyx R2 Channel List

ClusterChannel

Number

Channel


Indian

302 PolimerPolimer is general Entertainment Channel containing Family Oriented Programs in Tamil. Polimer offering a

variety of unique programs such as serials, reality show, travel shows, game shows, cookery shows, talk

shows, films and more.

RM3.00

307UTV

Movies

UTV Movie (Hindi) is the first Hindi movie channel launched by Motion Picture Studio, which releases more

than 20 films in theatres every year. UTV Movie has an expanding library of over 650 films with an aggressive

acquisition plan. The collection contains the world’s premieres of many award-winning movies. There are no

subtitles provided for this channel.

RM6.00

301UTV

Stars

UTV Stars is a mass appeal entertainment channel, dedicated solely to Bollywood and its most sought after

celebrities, what more than that is, in HD.RM6.00

305UTV

Bindass

UTV Bindass (Hindi) is India’s first dedicated television channel for the youth and it has core values for the

Indian youth audience. Bindass is all about fun, fearless and care free content. Ideal mix of reality shows,

game shows, series and Bollywood music. There are no subtitles provided for this channel.

RM3.00

12

game shows, series and Bollywood music. There are no subtitles provided for this channel.

306Jaya

Max

Jaya Max (Tamil) is a dedicated 24 hours Tamil music entertainment channel. There are no subtitles provided

for this channel.RM3.00


ClusterChannel

NumberChannel Name Channel Description Price

421 Bloomberg TV

Bloomberg Television is an award winning, worldwide 24-hour business and financial news network.

Bloomberg Television is based on the power of Bloomberg News, a global infrastructure of some of

the world’s best business reporters. Delivers timely, accurate and concise business news coverage,

together with context and insights based on unbiased information. This channel was previously

offered as paid premium channel. The channel is offered for FREE with effective 1st May 2011.

FREE

412 Al-JazeeraAl- Jazeera Channel is drawing on the legacy of the groundbreaking Al Jazeera Arabic channel, Al

Jazeera English (AJE) was the 24-hour news and current affairs channel, is the first international

English-language news channel to broadcast across the globe from the Middle East.

RM3.00

420 The Capital The Capital will be the first local business news broadcast in Malaysia in High Definition (HD). It is a 24

x 7 TV channel dedicated to business news that covers in depth report of local and regional business

news.

RM6.00

403 DWBroadcasts predominantly in English. the programming schedule includes 18 hours of English-

language programming and six hours of German programs. News, European markets data, the In-

Depth segment and the weather report, etc.

FREE

13

News

403Depth segment and the weather report, etc.

411Channel New

Asia

Positions itself as an Asian TV News channel that provides news and information on global

developments with Asian perspectives. Channel News Asia brings viewers not only the latest news

but also the stories behind the headlines.

FREE

402 EuronewsIt is a leading international news channel in Europe. The channel broadcasts to more than 300 million

households in 151 countries. It is the only news provider that offers news to be broadcast

simultaneously in 9 languages from English, Arabic, French, etc.

FREE

401Australia

Network

Australia’s international television service whereby, viewers can catch the latest regional news,

update English language skills and tune in to world class international documentaries, lifestyle

programs and quality drama.

FREE

404 France 24

France 24 covers world current affairs from a French perspective, through debates, diversity of

opinion and points of view confrontations. It has a ten-minute news bulletin every half hour. It also

offers in-depth analysis, enriched by numerous thematic magazine programs, investigative reports

and daily debates. Channel / news language – French.

RM20.00

410 Bernama TV Malaysia’s first and number one 24 hours News channel, delivering up to the minute News from all

over Malaysia, Asia and around the globe.FREE


Cluster

Chann

el

Numbe

r

Channel


553 CbeebiesIt is a pre-school channel for children aged six years and under. CBeebies provides a range of pre-school

programming designed to encourage learning through play in a consistently safe environment. Programs

include Teletubbies, Charlie and Lola, etc.

RM6.00

560 KIdsCoThe channel offers quality entertainment for children combining classic titles, first-run exclusives and original

production. Classic titles - Dennis the Menace, Sonic the Hedgehog and Fat Dog Mendoza. First-run

exclusives – Dino Squad, Bommi & Friends.

RM6.00

561Discovery

Kids

Discovery Kids lets children explore their awesome world and ignites their natural curiosity by

providing content that is fun and enriching. The channel stimulates learning and imagination, and provides a

safe environment that parents can trust. Discovery Kids offers is young viewers a world of endless

possibilities through programming that explores adventure, nature, science, wildlife, history and technology.

RM6.00

501BBC

As one of the world's largest and most renowned producers of documentary programming, BBC Knowledge

showcases the best of the BBC's award-winning factual and documentary programming. Explore and RM6.00

14

Learning

501BBC

Knowledge

showcases the best of the BBC's award-winning factual and documentary programming. Explore and

experience the world like you've never seen it before, with in-depth storytelling and state-of-the-art

production.

503Nat Geo

Adventure

HD

Nat Geo Adventure HD channel offers bold, high impact and exciting, Nat Geo Adventure unleashes the

spirited adventurer in all of us. Nat Geo Adventure chronicles the unfiltered experiences of young travelers

whose journeys take them to the edge.

RM9.00

551 BabyFirst

BABYFIRST TV is a commercial-free TV channel designed for 6-36 month old babies. BabyFirst TV channel’s

programming is based on developmental principles in order to contribute to the infant’s development.

Supported by leading child development experts, BabyFirst TV is tailored to meet the needs of babies up to

three years of age in a safe and inspiring commercial-free engaging environment. BabyFirst TV transforms

traditional TV into an interactive tool that provides a positive learning environment and an engaging

experience for both parents and baby.

RM6.00

552 Nick Jr.Nick Jr. is the world’s #1 preschool channel, 100% educational –it’s like Preschool on TV. Nick Jr’s

educational philosophy is “Play to Learn”. Its content promotes social and thinking skills through playful

entertainment and connected learning. Each series is based around one or more specific educational goals.

RM6.00


ClusterChannel

Number

Channel


603i-Concert

HD

iConcerts HD is the first 24/7 HDTV live music channel in Europe, i-concerts, targets the audience of music fans

around the world. Experience music television the way it was meant to be: a music channel that is only about live

music and the artists who make it. The best performances brought to you in the best possible quality: see

Coldplay, Amy Winehouse, Santana and many others light up stadiums, clubs and festivals across the globe.

RM9.00

601 chM HDThe channel brings you the latest Korean Entertainment with exclusive contents and original productions for K-

Entertainment News, Drama, Variety Show, K-Pop and Lifestyle show. RM9.00

620BBC

Lifestyle

It is a unique destination offering inspiration for home, family and life. It is the ultimate viewer's guide to getting

more out of life. Serving up six programming strands covering food, fashion and beauty, home and design,

parenting, personal development and health, etc.

RM6.00

622Luxe.TV

HD

100% High Definition: The glossy television. LUXE.TV HD unique programs will allow the viewer to (re)discover the

spectacular picture quality of High Definition. In less than 3 years, LUXE.TV’s lead the lifestyle niche TV market.FREE

602MTV Life

MTV Live HD is a return to MTV’s roots, where the best live music, best music videos, best music documentaries

and original productions are found on a 24/7 music channel. Broadcast in 1080i High-Definition and Dolby RM9.00

15

Variety602

MTV Life

HD

and original productions are found on a 24/7 music channel. Broadcast in 1080i High-Definition and Dolby

Surround 5.1., the state-of-the-art channel offers premium content that captivates thrill-seeking viewers with an

enhanced music entertainment experience.

604Nat Geo

Music

Nat Geo Music is channel speaks in the rhythms of the world. Following seasoned artists whose anthems have

bridged borders and emerging talents revolutionizing the music scene, Nat Geo Music gives viewers an authentic

sound rich in diversity. It is the destination for people passionate about music and world cultures.

RM6.00

610FOX

Crime HD

FOX Crime HD is an entertainment channel entirely dedicated to crime and investigation. It delivers stories with

good guys, bad guys, and one prevailing over the other. Programming includes the CSI Franchise, the Law & Order

Franchise, Navy NCIS, Criminal Minds, Without A Trace as well as crime-themed documentaries.

RM9.00

611 Syfy HD

Syfy Universal HD channel offers science fiction, fantasy, horror, adventure, reality, action, mystery, and

paranormal programming to the large crowd of sci-fi lover in HD quality. The channels targeting audience between

18-34 years old who is open minded, fun seeker, early adopters to new knowledge or technologies and also a

trend setter.

RM9.00

612Universal

Channel

Universal Channel offers some of the world’s favourite and most talked about shows in HD quality. Universal

Channel does more than bring you television that you watch – its entertainment you feel. Powered by character –

driven shows, big personalities in rich plotlines, the heart of this channel is full of sensation.

RM9.00


ClusterChannel

Number

Channel


Variety

623Fashion

TV HD

Presents new programs on high lifestyle and high fashion from all over the world. Fashion TV HD stands for

hype, high end, high fashion, haute couture, ultra trendy, & ultra luxury style, keeping: the famous “look &

feel of FTV”, I see it first on FTV” and the diamond shape logo.

RM9.00

613Warner

TV

WARNER TV channel offers new 24-hours home of the best Hollywood programming from Warner Bros,

including US top rated series such as Two and a Half Men, Bing Bang Theory, ER, Gilmore Girls, Gossip Girls,

Fringe, Smallville, The OC and more. In addition, Warner TV channel offers up to 4 movies premiering on

Warner TV every week including blockbusters.

RM6.00

614BBC

Entertai

nment

BBC Entertainment presents the best British drama, comedy and light entertainment. It’s a place that’s alive

with emotion; from excitement and laughter to anticipation, thrill and surprise. Come here for a magnetic mix

of hot talent, original content and world-class production values that will draw you in and keep you glued.

RM6.00

621Travel

Channel

Launched in 1994, Travel Channel currently broadcasts to 117 countries in 18 languages across Europe, Africa

and the Middle East. Inspirational, informative and entertaining, Travel Channel presents a uniquely

panoramic and objective perspective on the travel experience.

FREE

16

621 Channel

HDpanoramic and objective perspective on the travel experience.


ClusterChannel

Number

Channel


Sports

701,

702, 703

& 704

Hypp

Sports HD

A sports channel featuring primarily American sports including NFL, NHL, NCAA and fight

sports, where UEFA Champions League and UEFA Europa League matches will be

inserted.

RM15.00

705 MUTV

MUTV offers Manchester United fans exclusive interviews with players and staff, full matches,

including all Premier League games (broadcast generally at midnight of the day the match was played),

live reserve and academy games and "classic" matches plus football news and other themed

programming. The channel also broadcasts all of the team's pre-season friendly matches specifically

dedicated to every Man United fans.

RM9.00

707FOX

Football

Channel

FOX Football Channel features some of the world's best leagues in the La Liga, Argentina's top tier

football league in the Primera División, the elite Dutch league Eredivisie, and the Russian Premier

League, in addition to dedicated coverage of top BPL teams on Manchester City TV and Chelsea TV.

RM15.00

17

Channel

708

FOX

Football

Channel

Plus

FOX Football Channel Plus will air the HD version of the Liga BBVA match being shown on FOX Football

Channel.FREE

710TRACE

Sports HD

Trace Sports HD is offers behind the scene access to sports celebrities and gateway to the intimate life

of the athletes. It offers an in-depth understanding of sports icons around the world.RM9.00

711Outdoor

Channel

HD

It’s a channel that celebrates life in the great outdoors. Whether out in the ocean or on top of

mountain, Outdoor Channel will thrill, inspire and most of all ENTERTAIN. Covers a broad range of

traditional and contemporary outdoor sports such as fishing, off-road, adventure, water sports, safari

and more. All content are in HD.

RM9.00

ClusterChannel

Number

Channel


801 Hypp Flicks + The latest and current Hollywood blockbusters, Malay and Asian movies from Japan, Korea, Thailand &

others – a great way to spend the weekend with the entire family. RM10.00 per title

811 Hypp Flicks Enjoy a collection of 70 library movies from Hollywood, for RM15 per month. Watch these movies

anytime and as many times as you want.RM15.00 per month

813 Hypp Sensasi Enjoy a collection of 50 library movies from Malaysian for RM10 per month. Watch these movies

anytime and as many times as you want.RM8.00 per month

821 Hypp Dino More than 30 hours of kids entertainment live action an animation series available for RM8 per

monthCartoons and animated series for the kids.RM8.00 per month

822 Hypp Animasi Access to more than 30 hours of animation series in local malay language for only RM8 per month RM8.00 per month

831 Hypp Variasi Variety of locally produced program for everyone including drama, cooking show, documentary and

much more. More than 60 hours of program available monthly at only RM10 per monthRM10.00 per month

832 Hypp Aksi Collection of more than 150hours of locally produced action series mainly from Skop Production

including Gerak Khas one of the longest running series on Malaysia TV. Available for only RM10 per RM10.00 per month

HyppTV over Streamyx R2 Channel List (VOD)

18

VOD

including Gerak Khas one of the longest running series on Malaysia TV. Available for only RM10 per

month.

835 Hypp

Entertainment

Same day US telecast of the most popular Hollywood series such as CSI. RM3 per episode,

RM50 per season

812 Hypp Gold Asian blockbuster movies for everyone –romantic comedies to action thrillers and heartwarming

dramas.RM20.00 per month

841 Hypp Xtreme

HD

An extreme sports targeted youth and extreme sports enthusiasts in full HD. RM15.00 per month

842 HyppSports

Academy

Features in-depth sport expert instruction and coaching programs for a wide range of sports activities.

• One-to-one training instruction for learning sports. RM8.00 per month

843 FOX Football

Channel On

Demand

FOX Football HD On Demand gives you the freedom to choose the most recent Liga BBVA match to

watch in High Definition. All the matches will remain available for selection until the start of the next

matchday schedule.

FREE

844 HyppSports

HD On

Demand

Select any of the latest round of UEFA Champions League / UEFA Europa League matches in the

HyppSports HD On Demand section. All the matches will remain available for selection until the start of

the next matchday schedule.

FREE

891 Free View Free content which are Fokus Hari Ini, Upin & Ipin and content from Knowledge Nature Package etc. FREE

Cluster Channel Name

Interactive

Malaysian History

Games

Flight Info

Waktu Solat

TED.com

News Headlines

Ilham Bicara

The Making Of

Cinema Movie Trailers

TryMasak

HyppTV over Streamyx R2 Channel List (Interactive)

19

TryMasak

Facebook

I-Contest

B-Smart TV

Info Traffic

Dictionary.com

Weather Forecast

Horoscope

Rent-a-cab

B-Smart TV Didik

Summary HyppTV over Streamyx R2 Offerings 8 th July 2013

Total no. of Channel : 94

Total Basic Channel + Free-To-Air Channel : 17

Total Premium Channel : 46

Total VOD Channel: 12

20

Total Interactive Channel : 19

Overview

1 The HyppTV Everywhere is an add-on service offered by Telekom Malaysia Berhad

(TM) to allow Subscriber viewing content available at HyppTV via multiple electronic

devices.

What is HyppTV Everywhere?

New Media PCWGIPTV Product Development & ManagementNew Media, TMIPTV Product Development & ManagementNew Media, TM

2devices.

Target launch date is on 8th July 2013.

Objectives

� To boost the viewership of HyppTV’s premium channels.

� Increase stickiness of UniFi & Streamyx (4&8 Mbps) packages.

� As part of pull factors to increase UniFi & Streamyx (4&8 Mbps) packages take up.

Product Description

• HyppTV Everywhere is a 'add-on' service for UniFi and Streamyx (4&8 Mbps)

HyppTV subscribers.

• This service allow content available beyond the television set and can be watch

on various multi-screen devices.

• UniFi and Streamyx (4&8 Mbps) subscribers must have HyppTV service in order

to be able to subscribe to HyppTV Everywhere service.

Plan Available


Plan Available

HyppTV Everywhere

Plan A Plan B

RM5/month RM10/month

2 devices 5 devices

Product Description

Sample View of HyppTV Everywhere Application

Log in screenChange device


Product Description

No. Description

1 Displays the subscriber account.

2 Displays the page for displaying and managing subscribers' viewing history.

3 Displays program posters recommended by the system. Tap to display program details.

4 • Featured Live TV: Displays live TV channels recommended by the system.• Featured VOD: Displays VOD programs recommended by the system.

5 • Featured: Displays pages recommended by the system.•VOD: Displays the VOD program home page.• Search: Goes to the page for searching for VOD or live

Main screen in WebTV

Main screen in Android & iOS


• Search: Goes to the page for searching for VOD or live TV programs by keyword.• More: Goes to the settings page.

Main screen in Android & iOS

No. Description

1 Displays program posters recommended by the system. Tap to display program details.

2 Displays live TV channels recommended by the system.

3 Displays VOD programs recommended by the system.

4 • Featured: Displays pages recommended by the system.• Live TV: Displays the live TV channel home page.• VOD: Displays the VOD program home page.• Search: Goes to the search home page.• More: Goes to the settings page.

Contents Available for Subscription & Viewable

• The content for HyppTV Everywhere consists of current and upcoming Premium

Channels available at HyppTV. The availability of current and upcoming Premium

Channels is depending on the licensed rights granted by the Content Providers.

• The contents available for viewing on HyppTV Everywhere will depend on customer

current HyppTV subscription. However, not all content will be able to be view due to

licensed rights granted by the Content Providers.

• For example, customer subscribe to Warner TV (STB) but customer unable to view via

HyppTV Everywhere this channel.


Contents Available for Subscription & Viewable

LIVE CHANNELS (28)

VOD (4)Free Channels (8) Premium Channels (20)

1. Bloomberg TV

2. Channel

NewsAsia

3. DW

4. EC Inspirasi

5. Euronews

6. Hikmah

7. Luxe.TV HD

8. Bernama TV

1. BBC Entertainment

2. BBC Knowledge

3. BBC Lifestyle

4. Cbeebies

5. Discovery Kids

6. Fashion TV HD

7. France 24

8. HyppSports HD

9. HyppSports 2

1. FriedChillies

Food

2. Hypp Variasi

3. Hypp Xtreme

HD

4. HyppSports

HD on

demand


9. HyppSports 2

10. HyppSports 3

11. HypSports 4

12. MUTV

13. Outdoor Channel

HD

14. now International

(HD)

15. now Mango

16. now Hairun

17. Polimer

18. The Capital

19. Nick Jr.

20. TVB8

* Channel will launch soon

Business Rules Contract Period :

• There is no minimum contract period for the HyppTV Everywhere service.

• No penalty charges will be imposed if the customer decides to unsubscribe the multiscreen feature.

Registration of HyppTV Everywhere service :

• Customer can registered to HyppTV Everywhere service via:

• Existing UniFi VIP: MyUniFi Portal (Customer portal), TMUC, TMpoint

• NI UniFi VIP: MyUniFi Portal (Customer portal), TMUC, TMpoint

• Existing Streamyx customers: tm.com.my, 100, TMpoint

• NI Streamyx customers: tm.com.my, 100, TMpoint

• Customer can registered up to 5 devices per UniFi or Streamyx account.

• No registration fee will be charge.

• Monthly service rental to enjoy the HyppTV Everywhere will be monthly recurring and the charge will follow plan

price:


price:

• Customer can change plan registered via:

• For UniFi subscriber: MyUniFi Portal (Customer portal), TMUC, TMpoint

• For Streamyx subscriber: tm.com.my, 100, Tmpoint

• No switching plan fee charged.

HyppTV Everywhere

Plan A Plan B

RM5/month RM10/month

2 devices 5 devices

Business Rules [2/3]

• HyppTV Everywhere service available for add-on for UniFi & Streamyx (4&8 Mbps) packages subscribers

HyppTV Everywhere Application:

• HyppTV Move application supported:

Types of device Operating system (OS)

Smartphones Android & OS (Apple)

Tablets Android & iOS (Apple)

PC/netbook/laptop iOS, Windows


Business Rules [3/3]

Subscription to channels :

• Subscription to the channels will be only be made available via:

• Customer is flexible to add the channels at anytime.

• Channels subscribe via multiscreen devices will be automatically available for viewing via television.

• For less than one month subscription, customers will be charged on pro-rated fee.

Type of Subs Subscription Channels

UniFi VIP (Consumer) MyUniFi Customer portal, Reseller Portal, EPG, TMUC & Tmpoint

Streamyx 4&8 Mbps (Consumer) tm.com.my, Reseller Portal, EPG, 100 & TMpoint


Termination of HyppTV channel :

• Termination of the channels can only be done via TMUC/100 and at TMpoint.

Termination of HyppTV Everywhere Service :

• Termination of the HyppTV Everywhere service can be done via TMpoint.

• If customer request to terminate UniFi/ Streamyx services, automatically the HyppTV Everywhere will also be

terminated since it tagged to the UniFi/ Streamyx service.

• No early termination charges.

Billing Related Details:

• HyppTV service shall be billed and charged as per channel subscription and the bill will be issued directly to

customer as per UniFi’s/ Streamyx’s current billing process. (Single bill)

A.1 A.1 HyppTVHyppTV EverywhereEverywhereInstallation Guide for Installation Guide for Smartphones and TabletsSmartphones and Tablets

New Media PCWG

Telekom Malaysia Berhad (TM)

HyppTV Everywhere Process Flow

1. To be eligible for HyppTV Everywhere, the customer must

have either one of this packages

1. Streamyx 4Mbps

2. Streamyx 8Mbps

1. Subscribe to Streamyx 4Mbs / 8Mbps or UniFi

VIP Package

2. Subscribe to HyppTV

Everywhere

3. Download and Install HyppTV Apps or Plug In

4.Login using HyppTV ID and

password

New Media PCWGIPTV Product Development & ManagementNew Media, TM

2. Streamyx 8Mbps

3. Unifi VIP 5, 10, 20 (Business Package is not eligible)

HyppTV Everywhere Process Flow1. Must subscribe to HyppTV Everywhere Plan A or Plan B.

This plan can be ordered as per table below:

UniFi VIP

Subscribers

Streamyx 4 Mbps /

8 Mbps subscribers

Phone 1300-88-1222 100

URL https://occ.unifi.my www.tm.com.my



Site TM Point TM Point

HyppTV Everywhere Process Flow3. Download and install Hypp TV Application (HyppTV

App).

a) For Android Smartphones and tablets the app can be

downloaded from Play Store.

b) For iPhone and iPad the app can be downloaded

from App Store

4. Customer can get their HyppTV user ID and password as



per below:

For UniFi subscriber

- SMS when subscribed to HyppTV Everywhere

For Streamyx 4/8 Mbps UniFi subscriber

- SMS and Confirmation Slip when subscribed to HyppTV

Everywhere

Smartphone & Tablet Minimum

Requirement

Operating System Version

Android 2.3, 3.0, 3.2, 4.0, 4.03, 4.1

1. To install HyppTV App, the devices must meet the minimal

requirements:

Smartphones


Android 2.3, 3.0, 3.2, 4.0, 4.03, 4.1

iOS 4.03, 5.0, 6.0, 6.1


Android 2.3, 3.0, 3.2, 4.0, 4.03, 4.1

iOS 4.03, 5.0, 6.0, 6.1

Tablets

HyppTV App Setup Flow

2.2 Enter

1.0 First

time use

HyppTV?

No

Yes

5.0 Play Channel

or VOD


2.1 Go to Play Store or

App Store

2.2 Enter

Username &

Password

3.0 Search for

“HyppTV”

4.0 Download &

Install HyppTV

App

2.1 Go to App Store or Play

Store

- For Android-based

device go to Play

Store


- For IOS-based

device go to App

Store

3.0 Search for “HyppTV”

- Search “HyppTV” in

the Search bar Tab

For Android Devices

it will show 2 results:

a) HyppTV for Smartphone


a) HyppTV for Smartphone

b) HyppTV for Tablet

- Choose the correct apps

according to the device type.

For IOS

The result would go to

either iPhone or iPad tab

4.0 Download & Install HyppTV App

- Press “Install” to install

the application


- HyppTV app

is downloading the

application into the

device

4.0 Download & Install HyppTV App

- The application will

install the apps

once it’s completed

downloading


- Press “Open” to

launch the HyppTV

application

2.2 Enter Username & Password


- Key in the username & password

- Tick Auto Login and press Login

6.0 Play Live TV or VOD,

- Press “Live TV” icon

- Scroll up and down to see the

list of all available channels

- Press a channel icon to go to

the channel page


6.0 Play Live TV or VOD ,


Press “Watch”The screen will auto rotate to become

horizontal to show live TV stream

6.0 Play Live TV or VOD,

- Press “VOD” icon

- Go to any VOD Channel


6.0 Play Live TV or VOD

- Press VOD image to show

info

- Press play icon to watch the

VOD



- The page will show the info

of the VOD title

- Press play icon to watch the

VOD




- The screen will auto rotate to become

horizontal to show the VOD

- User can also use the pause, fast forward and

rewind function

Appendix A – “More” page

More Page:-

•Account

•Favorite

•History

•Reminder

•Lock

•Help


•Help

•About

Appendix B – Device Has Reached Limit

1. If user want to use

HyppTV Everywhere on

a new device but has

reached the device

limit, the device can



replace any of existing

device that is using

HyppTV Everywhere.

A.2 A.2 HyppTVHyppTV EverywhereEverywhereInstallation Guide for Installation Guide for Laptop and PCLaptop and PC

New Media PCWG

Telekom Malaysia Berhad (TM)

HyppTV Everywhere Process Flow

1. To be eligible for HyppTV Everywhere, the customer must

have either one of this packages

1. Streamyx 4Mbps

2. Streamyx 8Mbps

1. Subscribe to Streamyx 4Mbs / 8Mbps or UniFi

VIP Package

2. Subscribe to HyppTV

Everywhere

3. Download and Install HyppTV Apps or Plug In

4.Login using HyppTV ID and

password


2. Streamyx 8Mbps

3. Unifi VIP 5, 10, 20 (Business Package is not eligible)

HyppTV Everywhere Process Flow1. Must subscribe to HyppTV Everywhere Plan A or Plan B.

This plan can be ordered as per table below:

UniFi VIP

Subscribers

Streamyx 4 Mbps /

8 Mbps subscribers

Phone 1300-88-1222 100




Site TM Point TM Point

HyppTV Everywhere Process Flow3. Download and install Hypp TV Client from

www.tvos.hypp.tv


per below:

For UniFi subscriber




For Streamyx 4/8 Mbps UniFi subscriber

- SMS and Confirmation Slip when subscribed to HyppTV

Everywhere

Laptop/PC Minimum Requirement


Windows XP SP1, SP2, SP3

Windows 7/Vista SP1, SP2

Mac Mac OS X 10.5.8 or newer

1. To install HyppTV, the laptop /PC must meet these minimal

requirements:


Mac Mac OS X 10.5.8 or newer

Internet Browser Version

Internet Explorer

(only Windows)

IE8, IE9, IE10

Safari (only Mac) Safari 5.0+

Google Chrome Chrome 10.0+

Mozilla FireFox FireFox 4.0+

WebTV Installation Process

1.0 Go to

www.tvos.hypp.tv

2.2 Enter 2.0 First No

5.0 Play Channel

or VOD


2.1 Pop up

message appear

to install Plug in

2.2 Enter

Username &

Password

2.0 First

time

access?

No

Yes

3.0 Download &

Install HyppTV

Plug in

4.0 Go to Internet

Browser & Access

www.tvos.hypp.tv

1.0 Go to www.tvos.hypp.tv

2.1 Pop up Message to install Client


3.0 Download & Install HyppT Plug in


3.0 Download & Install HyppTV Plug In


• Once download the WebPC Plug in, double click the plug in to

install













2.2 Enter Username &

Password


5.0 Play TV Channel or VOD

HyppTV Client Main Page

- To play Live TV Channel go to Live TV Tab

- To play VOD go to VOD tab



- Press Live TV icon and it will show the TV Guide

- Press Play icon to watch the Live TV Channel





- Go to VOD tab to go to VOD page- Navigate using left or right arrow or go to a VOD channel to select a VOD title



(7/7)- The VOD is playing


Troubleshooting for Internet Browser

For Mozilla Firefox,

- Go to Mozilla Firefox

browser >> Tools >>

Options

- Go Content Tab, check or

tick


tick

i) Load images

automatically

ii) Enable JavaScript


For Internet Explorer,

- Go Internet Explorer

browser >> Setting >> Internet

Options


Go Security Tab, Ensure The security Level is

Default level and Medium-High


For Google Chrome,

- Go Google Chrome browser >>

Customize and Settings>> Settings



For Google Chrome ,- In Setting Page >> Content Settings, Ensure

i) Images >> Show all images(recommended)

ii) JavaScript >> Allow all sites to run

JavaScript(recommended)


Appendix B – Device Has Reached Limit

1. If user want to use

HyppTV Everywhere on

a new device but has

reached the device




replace any of existing

device that is using

HyppTV Everywhere.

New Media PCWG

MASS MARKET- MARKETING OPERATION

Norhayati Ab Hakim

Manager

Value Chain Management, Service Management

03-22405662

[email protected]

Mohd Azli Bin Ahmad

Assistant Manager

Value Chain Management, Service Management

03-22412167

[email protected]

CONTACT POINT / PERSON

MASS MARKET- MARKETING OPERATION

Devandran a/l Muthu

Assistant General Manager

Access, Product Management

03-22403373

[email protected]

Azmah Sajuri

Manager


03-22403360

[email protected]

Khairy Bin Abdul Razak TM CONSUMER

New Media PCWG

Khairy Bin Abdul Razak

Assistant Manager


03-22405505

[email protected]

TM CONSUMER

Liew Hon Chuen


TM Consumer–Bus. Operation & Support

03-22402886

[email protected]

Muhammad Ridhwan Abdullah

Manager

TM Consumer–Bus. Operation & Support

03-22411894

[email protected]

CSM

Suhaili Mohd Shakiri

Manager

Product/Sys. Dev & Support,

TM Retail - Customer Service

03-22407300 / [email protected]

Fairuz Karmila Binti Ahmad

Asst Manager

Product/Sys. Dev & Support,

TM Retail - Customer Service

011-18331414 / [email protected]

CONTACT POINT / PERSON

TSSB HQ (TMpoint)

PRODUCT – NEW MEDIA

Azlina Idris


IPTV Product Development & Management

03-22400794

[email protected]

Wan Syahirah Binti Mohammad Zubir

Manager

IPTV Product Development & Management

03-22411375

[email protected]

HyppTV over Streamyx HOTLINE

New Media PCWG

TSSB HQ (TMpoint)

M. Zaidi Ismail

Manager

Marketing TSSB

03-22414294

[email protected]

Krishnanaveni A P Ramakrishnan

Marketing Executive

Marketing TSSB

03-2241 4346

[email protected]

HyppTV over Streamyx HOTLINE

For enquiries and technical assistance:

Call 100 | Visit TMpoint | www.tm.com.my

THANK YOU


Documents

Hypptv