HKBN’s Newly
Promoted Talents
G e t I n s p i r e d
Published in Feb 2019
At HKBN, we strongly believe in
proactive learning. Our goal is to
encourage and empower Talents to
build on their strengths, actualise their
dreams and live a
PURPOSEFUL LIFE.
2
A total of 319 HKBNers out of our
3000-strong workforce were
recognised for their exceptional
contributions throughout 2018. We’re
thrilled to share their reflections and
see how they’ve realised our core
purpose – “Make our Hong Kong a
Better Place to Live”.
2
CONTENTS
Sharing from our Top Performers
Our Top PerformersP.06 - 09: Top Performing Talents from Hong Kong
P.10 - 11: Top Performing Talents from Guangzhou & Shenzhen
P.12 - 25: Sharing from Management Level Talents
P.26 - 51: Sharing from other Talents
3
TOP PERFORMING TALENTS FROM HONG KONG
Manager-and-above-
level Talents
Cheng Ning Tat
Cheng Wai Keung
Cheung Man Fai, Eric
Chow Wai Kin Alex
Eng Tat Hang, Terry
Ho Chun Kit
Ho Kwok Kay, Bruce
Lai Sau Wai, Rainse
Leung Po Chung, Joe
Li Lok, Eddy
Pang Siu Wai, Peter
Ting Man Sin, Nick
Tong Wing Yee, Wing
Wong Kwai Shim, Bonnie
Wong Lok Shan, Sandy
Other Talents
Chan Ka Chun
Chan Ka Yan, Kayan
Chan Kin Man, Joe
Chan Kin Pong Alan
Chan Wai Hung, Wai
Chan Wai Kwong Stanley
Chan Wai Sang, Wayne
Chan Wing Kin, Nicky
Chan Wing Lun, Alan
Chan Wing Yan, Eniko
Chan Yiu Chun, Kenny
Chan Yuen Fong, Ada
Chan Yui, Eric
Chen Yu
Cheng Ka Hong, Nick
Cheng Kin Wing
Cheng Pui Wu, Gloria
Cheng Wai Tak, Duck
Cheung Ho Kit
Cheung Kar Sin, Jess
Cheung Kin Yuen, Rio
Cheung Kwan Hong, Sam
Cheung Kwan Tsam Simon
Other Talents
Cheung Pak Fai, Patrick
Cheung Sze Wai, Louie
Cheung Tim Chi, Ivan
Cheung Tsz Kwan, Kobe
Cheung Yiu Lam, Jason
Chiang Pui Wa, David
Chiang Wai Faat, Edward
Cho Tak Ming, Tim
Choi Ching Lung, Eddie
Chow Chun Keung
Chow Chung Nang Piaget
Chow Ka Yan Kelvin
Chow Wai Ming
Choy Siu Fung, Winnie
Chu Man Hong, Marvin
Chu Ting Ting, Echo
Chu Tsz Kwan, Kathy
Chui Chi Ko James
Chui Ching Nam, Noddy
Chung Chun Sing Phil
Fan Nang Chun
Fong Chun Lun, Oba
Fong Wai Seng Bryan
Other Talents
Fung Chi Wa, Vincent
Ha Po Wa, Bobo
Ho Chi Ching
Ho Choi Fai
Ho Kam Tong
Ho Kim Lung, Woody
Ho Mei Sze Macey
Ho Yu Kit, Chris
Hon Tai Hung
Hung Hing Chuen, Steven
Ip Koon Wing, Alex
Kam Wai Man, Karen
Kan Tin Sun, Ken
Ko Wai Lun, Alan
Kwok Chun Kit
Kwok Ting Fung, Evan
Kwok Tsz Kin, Alex
Lai Chun Tin, Jonathan
Lai Kin Chung, Tony
Lam Chun Nam, Alan
Lam Hung Ho
Lam Ka Kit, Kit
Lam Kai Cheong, Erik
Other Talents
Au Kam Fai, Tony
Au Yeung Yuk Han, Carrie
Chak Shing Fai
Chan Chun Ming, Joman
Chan Chun Shing, Eason
Chan Hin Ching
8
Other Talents
Leung Chi Shun, Winson
Leung Ching Man, Mickey
Leung Hip Chun, Thomas
Leung Ka Kit, Hugo
Leung Wing Chiu, Chris
Li Chun Chung
Li Chun Yin
Li Hoi Hong, Tony
Li Kin Lung, Ken
Liu Kwok Hei
Lo Chun Kit
Lo Chun Wang
Lo Ka Chun, Kelvin
Lo King Man Franky
Lo Wai Yip
Ma Cheuk Yin, Kyle
Ma Chun Yuen, Eric
Mak Hiu Nga, Bethany
Mak Ho Yung
Mok Yiu Wa Raymond
Ng Ka Lung, Alex
Ng Pak Kei Ricky
Ng Pui Wa, Green
Other Talents
Pang Lai Ting, Tinkle
Pang Wai Kit, Kico
Pong Kim Pang
Qin Yunlan, Viann
Sheung Yau Ting, Tim
Sze Chun Kit, Kaden
Tam Lai Ling, Livia
Tang Kin Tung
Tang Po Lun
Tang Yuk Kwan, Benco
To Wa Chung, Terry
Tong Hon Pan
Tsang Chun Kong, Sunny
Tsang Chun Sing, Sing
Tsang Ka Kit
Tsang Man To
Tsang Ming Ming, Ada
Tsang Tsz Ho, Jason
Tsang Wing Yin Billy
Tse Hon Pan, Gary
Tse Siu Yan
Tso Tsz Lung, Tsz Lung
Tsoi Siu Hung Raymond
Other Talents
Tsui Yik Ki, Amy
Wong Chak Pan, Benjamin
Wong Chiu Hin
Wong Chun Pong, James
Wong Hei Man
Wong Ho Yee Horice
Wong Hoi Yee, Jeni
Wong Ka Wai, Kiwi
Wong Ming Ho
Wong Nikita
Wong Wai Ki, Edwin
Wong Wai Lam, William
Wong Wang Chi
Wong Wing Yu, Stephen
Yeung Shing Kong, Sky
Yeung Wai Him
Ying San Pan
Yip Ka Yee, Niko
Yiu Chi Kuen, Peter
Yu Ka Shun, Karson
Yuen Man, Simon
Other Talents
Lam Kam Chiu, Jerry
Lam Kin Wai, Ken
Lam Kwok Wai, Ray
Lam Pak Kim
Lau Ho Yung, Berry
Lau Ka Yu, Yolanda
Lau Ki Chun
Lau Lai Ling, Quenya
Lau Tak Hing
Lau Tsz Sum
Lau Wai Shun, Winson
Law Kwok Yin, Issac
Law Kwong Kin, Colo
Law Yat Kui Louis
Lee Chi Sing, Gary
Lee Ho Wai, Jeffrey
Lee Ka Fung Johnny
Lee Ka Lap Ken
Lee Kwok Kit, Simon
Lee Long Kin
Lee Mang Hung, Tom
Lee Yan Lam, Kit
Lee Yuen Ming
9
TOP PERFORMING TALENTS FROM HONG KONG
Other Talents
陳振鵬(Bosco)
陳嘉敏(Carmen)
黃曉君(Cathy)
佘瑋俊(Chris)
王詩桐(Christina)
胡斯琦(Cindy)
曾安琪(Coco)
錢瑋瑩(Coley)
黎敏儀(Connie)
沈燕紅(Connie)
洪丹娜(Danna)
關俊輝(Demon)
姚東傑(Denzel)
陸浩成(Derek)
李迪生(Dickson)
梁丹茵(Donnie)
羅穗丹(Emily)
盧燕熙(Emily)
郭志健(Eric)
李麗君(Fanny)
盧燕茹(Fiona)
易德龍(Gary)
畢國豪(Gary)
Other Talents
司徒家傑(Gavin)
鄧衛丹(Happy)
陳麗君(Hebe)
韋葉麒(Henry)
何兆華(Ivan)
鐘侃维(Ivan)
王保輝(Ivan)
招俊超(Jackco)
伍文靜(Jade)
吳燦輝(Jeff)
何麗晶(Jenny)
周麗珍(Jenny)
陳俊傑(Jerry)
曾永傑(Jim)
麥杏儀(Joey)
梁海琪(Julia)
何嘉慧(Karrie)
雷綺媚(Kay)
陳彥宇(Kelvin)
郭超(Kelvin)
梁智堅(Ken)
趙鵬輝(Ken)
張敬祥(Kent)
Other Talents
鄧智康(Kevin)
胡瑩影(Kiki)
張瑜(Kiko)
羅偉琦(Kim)
郭倩怡(Kimberly)
萬賢俊(Kman)
劉曉珮(Krystal)
黃鳳玲(Kubi)
王麗娜(LILA)
李秀冬(Linda)
李錦玲(Ling)
劉煥玲(Ling)
林立峰(Luke)
徐俊威(Mark)
陳見清(Martha)
袁玉愛(May)
陳桂霞(Michelle)
潘香琪(Mickey)
植美好(Miko)
周月霞(Miko)
胡美娜(Mila)
林綺娜(Milky)
劉敏儀(Mini)
Manager-and-above-
level Talents
鄧其鏢(Benny)
丘思波(Boaris)
Other Talents
謝慶華(Alex)
彭鑾南(Allen)
陳順東(Andy)
周泳勇(Andy)
張瓊內(Angel)
郭蘊瓊(Angel)
朱倩婷(Angel)
趙愛芬(Angel)
曾韻嬋(Ann)
練玉娜(Anna)
魯嘉豪(Aries)
余偉斌(Ben)
鄭秋群(Benson)
羅美清(Betty)
畢寶瑩(Bobo)
楊明琛(Bobo)
楊源斌(Bon)
馬已文(Bonnie)
TOP PERFORMING TALENTS FROM GUANGZHOU & SHENZHEN
10
Other Talents
梁淑嫻(Susan)
朱漢傑(Ted)
楊曉(Terry)
呂靜姍(Tiffany)
莊耀宗(Tim)
梁樹強(Tom)
葉鴻昱(Tommy)
陳子豪(Tommy)
黃麗茵(Tracy)
王坤(Venus)
何惠芳(Vivi)
李慧華(Vivian)
廖蔚斌(Webber)
詹曉瓶(Wendy)
呂嘉健(Wesker)
吳志堅(Wesley)
陳振宇(Wil)
莫家祺(Wilson)
邵玉芳(Wind)
梁慧雅(Wing)
黃慧雯(Wymen)
何嘉欣(Yan)
林勇(York)
Other Talents
區瑤瑤(Yoyo)
朱愛玲(Yuki)
馮倩敏(Yuki)
梁淑儀(Zoe)
Other Talents
黃健芬(Mona)
馮倩雯(Nicole)
高巧瑩(Nicole)
郭家明(Patrick)
趙嘉健(Patrick)
何嘉韻(Pinky)
何穎茵(Queenie)
周月虹(Rainbow)
蘇瑞芬(Ray)
黃健斌(Raymond)
雷昭敏(Raymond)
黃永祥(Richard)
劉小玲(Ruby)
江源遠(Ryan)
郭于藍(Samuel)
陳翠婷(Shadow)
王肖容(Sharon)
陳榮興(Single)
肖雪雯(Siu)
葉聖光(Stephen)
黎兆佳(Steven)
關奕松(Steven)
湯靜維(Sue)11
TOP PERFORMING TALENTS FROM GUANGZHOU & SHENZHEN
PATH TO SUCCESS
SHARING FROM MANAGEMENT
LEVEL TALENTS
12
Their Legal Unfair Competitive Advantage (LUCA) &
What They Aim to Change
- Operated with a strong sense of responsibility and “Strive for the Best” attitude
- Make the impossible possible in new projects
- With the ‘’possible’' mindset and ways
- Learned from failures to pass through all the year’s challenges
- Embrace opportunities to exercise skills in leadership and collaboration
- Continuously learn new things to expand skillsets in response to the changing environment and new developments
- Fully utilize intellect, innovation and creativity
LUCA
Change goals
Rainse Lai
BUSINESS DEVELOPMENT &
PARTNERSHIP TEAM
13
CUSTOMER PREMISES
ENGINEERING TEAM
- Fight for opportunities, don't just sit and wait for chances
- Dare to take risks
- Share experiences and insights with peers so that we can all learn and grow together
- Drive our broadband engineer team to disrupt our industry
- Further upgrade our broadband engineer team capabilities to become a professional service consultant
- Proactively do more on MI Researching, bring new initiatives, leading new team projects to ensure healthy, long-term team development
- Exercise more effective empowerment, driving communications & sharing to motivate the team
LUCA
Dare to Change
Bonnie Wong
15
Open-mind for change
- My career at HKBN began in 2001 as a programmer followed by a transition to Sales and Marketing in 2004
The experiences and expertise I have gained in IT and Marketing /and sales field helped me to explore and build up a wider career path
Find career passion
- Our passions will change throughout life. Take the time to learn how you work best, what you are good at and what makes you feel fulfilled
- Embrace more opportunities to exercise the skills in leadership and collaboration in new projects
- Continuously learn new things to expand the skillset in response to the changing environment and new developments
- With fully utilize intellect, innovative and creative nature
LUCA
Change goals
Wing Tong
BUSINESS PROJECT
MANAGEMENT TEAM
SHARING FROM MANAGEMENT – HONG KONG
14
ENTERPRISE SOLUTIONS TEAM
SHARING FROM MANAGEMENT – HK
- The starting point of all achievement is DESIRE. Keep this constantly in mind
- Embrace change and challenges
- Explore more sales channel and partnership opportunities
- Expand Enterprise Solutions opportunities to remote areas in Hong Kong
- Empower and cultivate sub team leaders
- Earn Amazon Web Services Solutions Architect-Associate certification
LUCA
Change goals
Joe Leung
- Always have a positive mindset as you never know when a challenge or opportunity will come
- Willing to step out from comfort zones and aim high
- Be open minded to learn from others
- Work as one team with other sales teams, departments or business partners
- Proactive sales penetration on target projects & product focus
- Multi Product Planning to increase business revenue
- Task delegation to encourage team members to individually become small project owners
- Empower potential leaders
LUCA
Change goals
Tat Cheng
16
NETWORK TECHNOLOGY TEAM
SHARING FROM MANAGEMENT – HONG KONG
Empowerment culture - My team grew from two Talents with single function to ten with multi-functions mainly responsible for operations, administration and
maintenance of the core infrastructure network and CDN network. Appropriate empowerment to the team based on their strengths made us learn from existing
roles and emerge stronger than ever.
As a leader, Talent development is the top priority task in my wish list. I want my team to become "All-round athletes“. We are not just sitting inside the office,
we are also the representatives of HKBN, developers who build the tools best suited for the company, as well as the contact point between HKBN and our
external partners.
LUCA
Change goals
Cheng Keung
- Embrace "Change" - from Enterprise Solutions Marketing -> Business Development -> Product Development to Residential (New Product Development)
- Embrace "Challenge" and "Never Give Up" - Rebound to challenge Full Marathon again after recovery from a broken ankle
- Strive for purposeful profit. We will not only develop HKBN HomeGuard to enhance the value of 2Gbps service for more revenue, but also take the
responsibility to enhance digital citizenship intelligence via Net's Be Wise program.
- Develop more "Multi-play" products such as IoT
LUCA
Change goals
Alex Chow
18
- Making use of maximum synergies after mergers of the HKBN, Ex-nwt and WTT networks. We need excellent planning for the enhancement of services to both
residential and enterprise markets, especially to parts of the city without HKBN coverage
- Closely cooperate with sale teams to explore new business opportunities with oversea submarine cable owners, such as developing the cable landing station
or helping them on landing their cables in HK.
- Co-Ownership (CO) plan is the secret sauce that makes HKBN unique. I joined the CO2b in 2016 and expect to continue my vote of confidence in HKBN’s
future by joining the upcoming CO3+.
- Concentrate resources for better results on bids of joint roadwork projects
- Arrange for job rotations among 3 functional teams leaders so they can accumulate experience in different areas and sustain success in their careers
LUCA
Change goals
Eric Cheung
19
NETWORK TECHNOLOGY TEAM
SHARING FROM MANAGEMENT – HONG KONG
- Communication Skill
• Be open to listening and understanding other people’s point of view
• Always ask the right questions
- Getting the Correct/Right Information
• Avoid misleading information, communicate with the right person who can provide “first hand information” or the original source instead of hearsay
information
- Being a proactive problem-solver
• Identify and solve problems. Learn from setbacks to avoid same problems from happening again
- Make our Hong Kong a Better Place to Live in my role
• To provide a reliable and high-speed network, we must conduct comprehensive performance tests before launching a new product or service, with no
compromise on quality
- Take calculated risks
• Taking risk is not easy because there is always a chance to fail. However, being a Leader and Co-owner, taking calculated risks for company gains is necessary.
- More empowerment
• My teammate is more empowered and delegated with different projects
• Nurture new skills and expertise for teammates so that they can take ownership, responsibility and make independent decisions for each project
LUCA
Change goals
Nick Ting
20
1) Share my knowledge, technical skills and reasons behind various decisions to all parties
2) Empower my teammates to drive themselves proactively and work independently
3) Be fair to all teams, all Talent, and all vendors
1) Empower my teammates to think, behave and make decisions independently
2) Continue to leave me and my teammates’ comfort zones and be fearless about change, e.g. switching to
new roles and teams when the need arises
3) Never settle with just meeting basic KPIs and maintain an aggressive and proactive mindset
LUCA
Change goals
Terry Eng
21
RESIDENTIAL SERVICES TEAM
SHARING FROM MANAGEMENT – HONG KONG
- Be flexible & adaptable
- Understand the cultures of both Hong Kong & Guangzhou
- Minimise overtime by working smarter and more efficiently
- Assist efforts to groom Guangzhou operations future leaders
LUCA
Change goals
Eddy Li
22
TALENT ENGAGEMENT TEAM
The LUCA that I contribute to HKBN is my understanding of the local community scenery and social connections with various non-profit organisations. My LUCA
has continued to develop alongside my time at HKBN also comes from a passion to explore different Corporate Social Investment (CSI) possibilities and learn +
expand the job scope to the Environment Social Governance (ESG) field.
This is not just a "dare to change" for me alone, but rather an open invitation to all HKBN Talents to start to think, plan, and act for purposeful profits. At HKBN,
we have clear financial goals. We should never forget what brings us to the goal is actually a combination of outstanding non-financial performances
(Environmental Social and Governance, ESG) as well as our core purpose Make our Hong Kong a Better Place to Live. Kill 2 birds with 1 stone.
With this in mind, my core shift of duty and mindset is to jump from solely thinking for CSI, to driving
transformation within HKBN --- inspire all departments to put our core purpose into concrete actions. ESG is not something new, it is what we’ve done all along
for our Customers, Talents, Suppliers, Community and the Environment. I'll be leading my team to educate and drive a perspective change for all departments,
i.e. shift from solely aiming for financial results to ask ourselves what we wish to DISRUPT FOR HONG KONG in these 5 ESG areas. By doing so, profits will follow.
LUCA
Change goals
Sandy Wong
23
RESIDENTIAL SERVICES TEAM
SHARING FROM MANAGEMENT – GUANGZHOU
- Proactive: Don't wait for directives from supervisor, plan and take action
- Dare to do: Thoughts will only remain thoughts, unless you put them into action
- Transform my role from that of ‘supporting change’ to ‘leading our change’
- Coach the team to get things done in a resourceful way
- Upgrade the team members' overall capabilities to progress to the next level
LUCA
Change goals
Boaris Yau
24
- Dare to propose what should be changed for better results or impact
- Dare to counter propose when I believe another way is more efficient
- Dare to step out my comfort zone to embrace new challenges
- Dare to try new things with calculated risk
- Dare to share my failures with the team to draw on those experiences for future success
- I will expand my perspective not only on Talent Engagement but also on business impact
- I will broaden my exposure from Guangzhou operations to the whole company
LUCA
Change goals
Benny Tang
TALENT ENGAGEMENT TEAM
25
PATH TO SUCCESS
SHARING FROM OTHER TALENTS
12
Their Legal Unfair Competitive Advantage (LUCA) &
What They Aim to Change
DO LESS - HAVE FUN - NO DRAMA
Acquire Cloud knowledge to better serve the company and our customers
LUCA
Change goals
Woody Ho
BUSINESS PROJECT
MANAGEMENT TEAM
27
CUSTOMER PREMISES
ENGINEERING TEAM
SHARING FROM OTHER TALENTS – HONG KONG
I will overcome difficulties and fight on
Pick yourself up and endeavour to strive higher
LUCA
Change goals
Nicky Chan
肯承擔,進取
新思維,不斷改變
LUCA
Change goals
Nikita Wong
Be friends with failure, keep learning from him. He will bring your ideas to life in an effective way.
Empower my team with trust and respect.
LUCA
Change goals
Tang Kin Tung
積極裝備自己,任何時間保持準備,保持饑餓的心態,創造機會
會敢於發表自己的見解,令會議有更多不同意見及聲音, 會更大膽參與不同的項目/計劃,做對的事,協助公司發展
LUCA
Change goals
Tso Tsz Lung
28
CUSTOMER CARE
SERVICES TEAM
- 熟悉公司產品及部門運作- 運用自身經驗協助組員解決問題- 參與公司舉辦的課程(e.g. Selfidence, Be a People's Leader),為自己增值
由於在日常工作中,與客戶透過以調解方式 (透過通訊業調解服務中心) 處理個案的機會逐漸增加,因此將考慮報讀與調解有關的課程,以增加對這方面的認識,並協助同事更有效處理這類型的個案。
LUCA
Change goals
Tony Lai
29
ENTERPRISE SOLUTIONS TEAM
SHARING FROM OTHER TALENTS – HONG KONG
- Be receptive and responsive
- Welcome all change: By actively analysing our business, I’ve picked up relevant
on-the-job skills efficiently and effectively
- Shoulder a significant contract drafting role to foster the business deal yet
safeguard company’s interest and minimise potential risks
- Handle sales contract related enquiries in a timely manner
- Review operational practices to avoid any unfavorable business risks for the
company
LUCA
Change goals
Bethany Mak
My LUCA is my ‘Can Do’ attitude,
surely it will take time with trial and
error, as well as educating yourself.
LUCA
Jerry Lam
獨立思考能力
盡力協助安裝部門
LUCA
Change goals
Gary Tse
多往外走,吸收新資訊.不斷更新,裝備自己
敢於挑戰新領域,如雲端服務發展多方向思維,尋找機遇
LUCA
Change goals
Steven Hung
1.將單一的基本服務,整合成不同的方案2.同內部同事多溝通,從而想更多的服務和方案3.當有問題發生時,務求第一時間回覆客戶的需求
- 嘗試站在公司的角度和方向去跟客戶溝通, 希望同化客戶我們公司的理念 "Make Our Hong Kong a Better Place To Live“
- 幫公司發掘更多非本地客戶, 令到公司除了本地市場外,都可以有海外市場
LUCA
Change goals
Terry To
30
• Improve troubleshooting procedures through trust and motivating
teammates to learn more skill sets
• Provide outstanding customer experience for customers
Provide intensive training for teammates.
Keep building on my customer service & network technology expertise
Reduce extraneous case handling procedure with more efficiency
LUCA
Change goals
Kenny Chan
- 俾其他人行多一步,跳出自己個框框- 聆聽不同意見,改善自己方式- 將現有能力和權力下放同事,自己學習新工作
成為公司持股人並幫助公司達成未來四年目標
LUCA
Change goals
Colo Law
不計較,勇於面對困難,積極面對
積極創新,新思維,新作風,迎接轉變
LUCA
Change goals
Fan Nang Chun
"而家無, 將來會有" - 由加入ES開始, 有好多新事物及挑戰, 而家無既Product,將來會有,今日做唔到,將來會做得到.需要勇於嘗試,不斷學習新知識.
帶領團隊接受新嘗試
LUCA
Change goals
Rio Cheung
- Have the courage to try new challenges
- Take the initiative to understand the work of other teams to learn more from them
- Reading more books for inspiration on how to create more opportunities
- Constantly reflect on your weaknesses is a good habit to make yourself more successful
- I will be looking to embrace more opportunities and challenges with our company
- Share my successful experiences with teammates, make them grow together and help our
company's business develop stronger
LUCA
Change goals
Stanley Chan
31
ENTERPRISE SOLUTIONS TEAM
SHARING FROM OTHER TALENTS – HONG KONG
All progress takes place outside the comfort zone. I won't give up every
chance to improve myself and my ability to perform, and propose ideas or
targets even if they may seem difficult.
• I would like to lead our Field Service team to develop a qualification
framework for Hong Kong
• Build the team into a world-class example and empower HKBN's engineers to
become the gold standard for the industry
LUCA
Change goals
Stephen Wong
"I accept failure but I don't accept not trying"
把握機會勇於挑戰不斷嘗試承受挫敗創造機會迎接成功將一些一直認為不可能的事變作可能
將之前的經驗,改善不足,套用落新任務,新嘗試,不段為自己及夥伴創造更多的機遇向多方面學習,為團隊部門及公司增值從中吸取更多的經驗,向Point 3X挑戰進發
LUCA
Change goals
Ying San Pan
• Jump out of the comfort zone, eager to take challenges
• Proactively express opinions and insights
• Effectively collaborate with various departments and parties
• Think positively
• Adopt challenges to develop our Enterprise Solutions online business
• Participate in more planning, rather than just operational execution
• Grow to become a leader
LUCA
Change goals
Ricky Ng
32
FIELD SERVICE FACILITIES &
LOGISTICS TEAM
- 先處理上司安排的工作,自己的工作最後才做- 百分百投入工作,心無雜念,減少犯錯的機會- 同事有多於一項任務要同時處理時,可幫忙處理
- 與其他同事分享自己的想法- 同事遇到困難時,一起商討解決方案
LUCA
Change goals
Ken Kan
33
INFORMATION TECHNOLOGY TEAM
SHARING FROM OTHER TALENTS – HONG KONG
Coffee tasting – a great conversation starter with diverse audiences. Concentration is also a key for coffee tasting, which made me apply the same things
through our daily work.
Cycling - trained me to be tough to face all difficulties.
Courage to speak out - since we deal with many operational practices in HKBN, we should think about how to utilize our expertise to help improve and increase
efficiency.
LUCA
Change goals
Erik Lam
Always self-improve. I read more and get more training for work experience.
I also learn from those with experience.
Every problem has 2 or more different solutions. We should learn more from other people. You will discover more and get more from it.
LUCA
Change goals
Kim Lam
34
Fast response: For any assistance, I will try my best to finish and respond ASAP within the scope defined.
Sensitive: If I sense something is wrong, I will inform them to get rid of errors before they happen.
Helpful: If my teammates are busy with other task, I will help them when I am available.
Get prepared for Cloud: Try to earn professional certificates on Public Cloud Services.
LUCA
Change goals
Kit Lam
除了多方面學習,有著專業的態度,用心對待,友善助人,而不隨便了事,完成就算.才算是認真的工作態度.
敢作敢為的態度是想做就去做,即使我是一個I.T.的人才,也曾參與及接受急救課程成為急救成員,以及其他未曾接觸的I.T.範疇一來可以增長知識二來也可算是加強自己的競爭能力.
LUCA
Change goals
Raymond Mok
- 在短時間內學會非日常範疇以內知識同時能有效在工作以內掌握運用新知識- 遇到困難時,不會輕易放棄- 努力創新,嘗試不同的新事物
- 嘗試不同的工作崗位,熟悉公司日常運作- 報讀更深入的課程,增強自己競爭力- 嘗試新系統去取代舊系統,加快工作效益
LUCA
Change goals
Wayne Chan
35
MARKETING TEAM
SHARING FROM OTHER TALENTS – HONG KONG
I always put the company's interest ahead of my own and my department's. This makes me willing to raise
questions and problems despite knowing this may increase my workload. I want to make sure things are
on the right track and have the best results.
Give more suggestions for different projects especially those relating to interdepartmental ones.
LUCA
Change goals
Ada Tsang
36
NETWORK TECHNOLOGY TEAM
SHARING FROM OTHER TALENTS – HONG KONG
- Cooperate with various departments and parties in a meaningful way
- Think positively
- Participate in more planning, rather than just operational execution
- Look for ways to improve work efficiency
LUCA
Change goals
Winnie Choy
唔怕蝕底,勇於接受挑戰,積極參與管理課程
敢於嘗試新事物/新方法,從失敗中學習,汲取經驗
LUCA
Change goals
Ada Chan
- Try my best to do more on each assigned job, in spite all challenging
constraints.
- On newly assigned jobs, try to incorporate more creativity and big ideas
LUCA
Change goals
Ho Kam Tong
With great power, comes great responsibility. I am not afraid of changing roles.
Learn more from failure and greater success will come.
Dare to speak out. Cooperate with others for the best possible solution,
expose myself to more inter-departmental meetings and discussions.
LUCA
Change goals
Tim Sheung
38
Don't just talk the talk but walk the walk.
Just like many other fast-growing companies, it is not unusual for most HKBNers to spot out any challenges
and legacy cultures within their workplace.
But indeed, its rare to proactively give a counter proposal that’s different from a supervisor. During these two
years at HKBN, I’ve always questioned myself and my supervisor about different legacy procedures and put my
thought into action to drive change.
And I believe these would certainly help to create a better working environment.
Be more open-minded to different other job scopes and stay alert and prepared for what’s on the horizon.
LUCA
Change goals
Duck Cheng
Thinking from different points of view & positions help us understand
the concern of relevant parties, and deliver customer first solutions.
Work harder, learn even harder & play much much harder.
LUCA
Change goals
Ken Lee
不要害怕接觸不熟悉﹑新的工作,因為新的工作代表新的機會
LUCA
Lo Chun Wang
39
NETWORK TECHNOLOGY TEAM
SHARING FROM OTHER TALENTS – HONG KONG
- Work Smart: focus on tasks with impact and be pre-emptive rather than reactive
- Think common interest & be a good team player, a win-win for all
- Communicate, communicate, communicate. Upward & downward, internal & external, listen & speak
- Benchmark A+ talents and your boss, and learn from them
- Dare to speak up on top of working hard
- Extend my human networking via LinkedIn
- Further study to grab the next opportunity
LUCA
Change goals
James Wong
Keep learning
Empower yourself
Love your work and your colleagues
Create positive team spirit: encourage instead of punish
LUCA
Change goals
Alex Ip
Fearless to take risks
Always think one step further
I would encourage everyone to actively share ideas
and help each other create a friendly and happy work
environment.
LUCA
Change goals
Tsang To
Something that doesn't kill you, only makes you stronger
Explore big data and machine learning
LUCA
Change goals
Alan Ko
40
RESIDENTIAL SERVICES TEAM
SHARING FROM OTHER TALENTS – HONG KONG
Embrace change and self-motivated.
I’ve gotten a lot of chances to join different projects rather than just be stuck in one role. We usually need to settle lots of problems with time as a limit, and need
to communicate with different departments. Those difficulties helped me accumulate a lot of experiences to deal with different dilemmas. By being in charge of
various projects, I learned to be more careful and proactive.
I will be more target-oriented. Being a supervisor, I will try my best to concentrate the energy of my teammates to achieve targets. I am confident that the
experiences accumulated through the past few years will help me deal with any difficult situation.
LUCA
Change goals
Jeni Wong
自律,無懼改變,勇於面對挑戰‧電話銷售員的工作需要高度的自律,我每日都會為自己安排工作時間表。銷售的產品日新月異,但每次我都能很快了解產品特性,為客戶推介服務。另外,在過去一年,我亦開始接觸一些wholesales項目,挑戰自我。
成為SENIOR TELESALES EXECUTIVE II,我會更勇於接受挑戰。未來一年,我會更主動投入於各類不一樣的項目,不再只局限於電話銷售的工作,但同時維持原有的營業目標。
LUCA
Change goals
Niko Yip
樂於接受不同意見,加快工作效率
勇於發表自己意見,大膽提出
LUCA
Change goals
Gary Lee
42
由NSU2 所學到的知識 , 加上多年工作累質的經驗 , 以及上司的協助下,令自己變得敢於發聲,
學會要求做好,並非只需做到,
LUCA
Change goals
Alan Chan
勇於發表自己意見,大膽提出,可能有意想不到的收獲
多加思維,不做"機械人"
LUCA
Change goals
Echo Chu
銷售團隊中主要以銷售數字衡量表現,對於人才訓練,大多關於產品及銷售知識。而我更著重工作技能以外的知識,將NSU2中學得的分享到團隊中,令日常工作有更廣闊的思考。
晉升鼓勵我勇於分享自己的想法,同時將目標及眼光放於更遠處。
LUCA
Change goals
Edward Chiang
首先,我認為必須要保持行內市場的觸角,對產品熟識,才可增加銷售優勢。
遇到不公平不公正的事情必須直接回報,捍衛公司立場。
LUCA
Change goals
Livia Tam
Work hard
When we face any change or challenge, I will said YES to try my maximum best
to reach the target
LUCA
Change goals
Simon Lee
43
TALENT ENGAGEMENT TEAM
SHARING FROM OTHER TALENTS – HONG KONG
- Embrace Change : Remember, every "Change" is a "Chance"
- Think bigger, Do more & Act faster
- Create new "Norms"
- Break the internal silos and leverage synergies
LUCA
Change goals
Vincent Fung
- Never say no to 'changes'
- Be proactive - you never get what you don't ask for
- Streamline and digitalize existing workflow
- Empower teammates to bring synergies to the team
LUCA
Change goals
Kathy Chu
44
ENTERPRISE SOLUTIONS TEAM
SHARING FROM OTHER TALENTS – GUANGZHOU &
SHENZHEN
- Dare to take new challenges, never be afraid of change
- After the theorem goal, persist in overachieving
- Keep improving our work, the team and myself continuously
- Continue to enable others to succeed
- Inspire the team to make contributions on their work and expand the business
- Think of more solutions to make the company stronger
- Cultivate more Talents so that many people can be promoted
- Work closely with other teams to deliver mutual improvement
LUCA
Change goals
Miko Jik
- 認真對待每一項工作,把工作做好之餘自身能力也在提高- 整理一份屬於自己的工作跟進表格,記錄每項工作的進度,確保工作按時做好
- 相比過去在處理事情時會多想一點,會盡力把工作的準備與解決做得更充分- 經過在HKBN一年多的工作經驗積累使在處理事情時會比以往更全面與獨立一點
LUCA
Change goals
Jeff Wu
做任何事都要有積極心態,不能永遠跟在別人後面走,必須乘勝追擊,自己要隨時做好準備,等待機會來臨。
自信心強,積極向上,加強專業知識,讓自己處理工作效率提高,配合人才,希望可以幫助人才帶來更多新生意。
LUCA
Change goals
Linda Lee
46
作為ESCHBSZ的一員,面對來自香港的競爭,我們和國內客戶有一樣的文化,語言;面對來自國內的競爭,香港寬頻給客戶能給客戶更多保證;作為ASM,我們會在日常服務客戶中與客戶建立並非銷售的關係,在為客戶解決問題的過程中和客戶建立信任,為後期增長或防止流失,做好準備。
我希望可以和公司一起發展,推動公司提供更加完善的IDC服務;讓深圳ASM團隊更快成長,更加全面;寄望自己可以成為香港IDC行業資源的一位專家,為國內客戶提供更加專業的意見;
LUCA
Change goals
Luke Lin
在工作中不斷學習,改變,總結,成長;做事認真,細心,用心;遇到問題,迅速反應,積極處理.
作為支援同事,將過往經驗總結並與同事分享.遇到問題,迅速並主動為同事聯絡相關部門諮詢以及尋求幫助,積極處理,及時將信息反饋至相關同事,以達到服務準時,順利交付給客戶使用.
LUCA
Change goals
May Yuen
47
INFORMATION TECHNOLOGY TEAM
SHARING FROM OTHER TALENTS – GUANGZHOU &
SHENZHEN
- Enjoy change
- Be customer centric
- Love learning
- Work hard
- Dare to accept challenges
LUCA
Ben Yu
48
RESIDENTAIL SERVICES TEAM
1)積極參加公司的培訓課程2)多D幫助同事提高銷售技巧3)積極參加代表公司對外的比賽幫公司贏取更多名譽
1)努力做好條數為公司創造更多利潤2)提高每位同事的生產力
LUCA
Change goals
Connie Shum
1.確定目標2.不斷係變化中學習3.總結經驗
不斷創新,,尋求更多晉升機會.
LUCA
Change goals
Eric Kwok
創新求變,永不放棄
由於我工作的部門是新線的電話銷售部(ACQ), 人員的流動性一向較高,在我加入後,我不斷瞭解同事的需求,幫助他們在工作及生活上找到平衡。慢慢看到人員逐漸穩定,流失率有所下降,令團隊日益壯大。表明部門的人才比之前更容易適應部門工作,對公司也更有歸屬感。隨著年資的增長,部門人才各方面的經驗更加豐富,對銷售業績定必有良好的影響。
LUCA
Change goals
Kelvin Chan
49
1.在工作中不時會自我檢視,不停進步。2.做到比其他人才更堅持。3.每日都對工作的方案有所創新。
1.會在未來更加積極面對困難及挑戰。2.會為團隊作出更多時間心思上的付出。
LUCA
Change goals
Steven Lai
RESIDENTAIL SERVICES TEAM
SHARING FROM OTHER TALENTS – GUANGZHOU &
SHENZHEN
1.自我要求不斷提高,包括管理方法技巧及自我能力提升。2.從盡力中尋求突破,當感覺已經盡全力但結果仍未如理想時,努力尋找方法繼續突破所謂的“盡力”。3.清晰的目標方向,有計劃地按進度安排每日每月的工作流程,清晰要達到的目標及方向。4.時刻準備突發情況,隨機應變,保持警覺。5.自我檢討總結經驗,清楚自己的強項加以運用,瞭解自己的缺點加以改進。
1.招募更多新血加入我們的銷售團隊。2.提高團隊的責任心及使命感,將團隊成員的生活融入工作。3.與團隊成員共同部署更長遠的銷售策略及計劃。4.將多年的管理經驗與團隊成員分享,著手培養更多管理人才。
LUCA
Change goals
Raymond Lui
50
一間健全透明的公司,目標明確,給予廣州及深圳同事更多機會晉升一位信任你的上司,下放權利及義務給你不斷嘗試,令我享受公平競爭的機會一隊團結的隊伍,目標一致,為部門及公司盡一份力一位互相幫忙的夥伴,工作上能夠給予意見及見解不同部門相處融洽,令日常工作開展順利
勇於表達自己,創造不同機會培訓及學習嘗試接受新事物,開拓自己視野及經驗下放管理的權利,給予旗下同事公平競爭的機會
LUCA
Change goals
Tracy Wong
- 做好每日的工作- 向住公司的KPI跑- 做好sales數盡力挽留客人
- 不懂就要問有疑問就要提出不僅是為自己不要打錯為題都要維護公司利益- 新同事有不懂積極解答同事問題- 熟悉公司的業務知識帶更好的服務於客人
LUCA
Change goals
Wendy Tsim
51
T O G E T H E RWe Grow Further
52