“ A journey into lasting success ”
What is Employee Engagement?
Why is it important ?Engaged employees are more customer focused
Engaged employees take less time off sick
Engaged employees care about the future of their company
Engaged employees are inspired to do their best
Employee engagement is about staff being included fully as a member of the team, it is based on trust, communication both ways and where all employees have a
feeling of pride and loyalty towards their company and each other.
Managementare approachable and
available when needed
Team workStaff take time to get to know each other
and work together to achieve
RecognitionCreate a culture of
praise and acknowledgement
Vision About the company strategy, where it’s
come from and where wants to be.
CommunicationEmployees are central
to the solution, they must be involved,
listened to, and invited to contribute.
Engagement only improves if there is a
culture change from the Top down
● “We need…”● Long term development● Focuses on people● Earns respect● Encourages● Gets involved● Asks
MANAGEMENTMost people quit because of their Boss not
the job. This applies across all levels of a company.
● “I want…”● Short term results● Focuses on task● Demands respect● Criticises● Distances themselves● Instructs
TEAM WORKA Happy Workforce
socialising together can make you as happy at work as when you are not.
●One person one task is more
●Stop talking work harder
●Perceived weak links given
●Always expect more
●I’m the Boss
New approach●Many hands light work
●We’re in this together
●Work hard play harder
●Support each other
RECOGNITION● Fully acknowledge achievements● Praise efforts● Encourage change● Provide honest well thought out feedback● Build on strengths and support weaknesses● Reward ● Look for opportunities to redeploy● Empower others
Be People positive not demanding & critical.
VISION● Clear, Concise and compelling
● Good narrative
● Direction and Strategy
● Develop together
● Company values reflected in day to day operation
“ Every member of the team should have a stake in the company story. ”
Focus on practical solutions to delivering a consistent message.
Build a culture which empowers ordinary people to do things extraordinarily well
COMMUNICATIONEncourage open channels of communication - People always want to talk about what’s working and what’s not within their company.
Keep things Simple - The easier the message is to be understood, the more likely the adoption.
Focus on cooperation
Actively listen and demonstrate through feedback that staff views have been taken into account
Ensure non verbal communication, such as behaviour and actions are inline with the message
“Take what you can influence, deliver the change, practise it in your
daily operation and nurture the team culture”
MAKE A CHANGE
Note: Engagement is not about managing a team through rose tinted glasses, all smiles and laughter. Neither is it about abdicating responsibility.
People still need structure, routine, accountability and purpose.
OTHER FACTORSQUALITY OF LIFE
● Job security● Work/life balance● Safety● Minimise stressors
● Career progression● Training● Development● Learning culture
● Flexible working● Autonomy● Empowered team● Clear goals
PUT EMPLOYEE ENGAGEMENT AT THE CENTER OF EVERYTHING YOU DO
A team that is committed and has bought into following the mission statement, who are passionate about their work, ready and willing to work together to deliver the best that they can. Is a team set to succeed.
THANKS FOR YOUR TIME
Please feel free to comment, open discussion is welcome.
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