Employee Engagement A journey into lasting success
What is Employee Engagement?
Why is it important ?Engaged employees are more customer focused
Engaged employees take less time off sickEngaged employees care
about the future of their companyEngaged employees are inspired to
do their best
Employee engagement is about staff being included fully as a
member of the team, it is based on trust, communication both ways
and where all employees have a feeling of pride and loyalty towards
their company and each other.
Managementare approachable and available when neededTeam
workStaff take time to get to know each other and work together to
achieveRecognitionCreate a culture of praise and
acknowledgement
Vision About the company strategy, where its come from and where
wants to be.CommunicationEmployees are central to the solution,
they must be involved, listened to, and invited to contribute.
ImprovedEngagement Engagement only improves if there is a culture
change from the Top down
A LEADER
We needLong term developmentFocuses on peopleEarns
respectEncouragesGets involvedAsks
MANAGEMENTMost people quit because of their Boss not the job.
This applies across all levels of a company.The BOSS
I wantShort term resultsFocuses on taskDemands
respectCriticisesDistances themselvesInstructs
TEAM WORK
A Happy Workforce
socialising together can make you as happy at work as when you
are not.
Old thinking
One person one task is more productiveStop talking work
harderPerceived weak links given menial tasksIndividual
expectationsAlways expect moreIm the BossNew approach
Many hands light workEncourage discussionInvolve everyoneWere in
this togetherCommon goalsWork hard play harderSupport each
other
RECOGNITIONFully acknowledge achievementsPraise effortsEncourage
changeProvide honest well thought out feedbackBuild on strengths
and support weaknessesReward Look for opportunities to
redeployEmpower others
Be People positive not demanding & critical.
VISIONClear, Concise and compellingGood narrativeDirection and
StrategyDevelop togetherCompany values reflected in day to day
operation Every member of the team should have a stake in the
company story. Focus on practical solutions to delivering a
consistent message.
Build a culture which empowers ordinary people to do things
extraordinarily well
COMMUNICATIONEncourage open channels of communication - People
always want to talk about whats working and whats not within their
company.Keep things Simple - The easier the message is to be
understood, the more likely the adoption.Focus on
cooperationActively listen and demonstrate through feedback that
staff views have been taken into accountEnsure non verbal
communication, such as behaviour and actions are inline with the
message
Take what you can influence, deliver the change, practise it in
yourdaily operation and nurture the team cultureMAKE A CHANGENote:
Engagement is not about managing a team through rose tinted
glasses, all smiles and laughter. Neither is it about abdicating
responsibility.
People still need structure, routine, accountability and
purpose.
OTHER FACTORSQUALITY OF LIFE
Job securityWork/life balanceSafetyMinimise stressors
OPPORTUNITY
Career progressionTrainingDevelopmentLearning culture
WORK
Flexible workingAutonomyEmpowered teamClear goals
PUT EMPLOYEE ENGAGEMENT AT THE CENTER OF EVERYTHING YOU DOA team
that is committed and has bought into following the mission
statement, who are passionate about their work, ready and willing
to work together to deliver the best that they can. Is a team set
to succeed.
THANKS FOR YOUR TIME
Please feel free to comment, open discussion is welcome.
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Richard
