CHATBOTS February 19, 2018
SINTEF/UiO, Oslo
2
CHATBOT projects
at SINTEF
Human-chatbot Interaction Design
Social Health Bots
Chatbots for Loyalty
3
4
5
6
7
8
CHATBOTS
9
Software to talk
with
Machine agents
serving as natural
language user
interfaces to data and
service providers
10
Through speach
Through text
11
Software to talk to
Through speech
12
Long history …
13
14
En lang forhistorie
15
Current
Interest and use …
16
Many
usage
areas …
17
18
19
Chatbots for
marketing
20
media
21
travel
22
eLearning
Mondley VR
23
health
24
Chatbots
everywhere ..
.. Not everything is
useful …
25
From GUI to
dialogue
26
Fra GUI to
27
Chatbot
interaction
design
patterns
28
29
HCI and Machine Learning
30
HCID
objectives
31
research
approach
HCI
Machine
Learning
32
33
understanding
Intention
based on
machine
learning
34
Recommended