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CHATBOTS February 19, 2018
SINTEF/UiO, Oslo
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CHATBOT projects
at SINTEF
Human-chatbot Interaction Design
Social Health Bots
Chatbots for Loyalty
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CHATBOTS
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Software to talk
with
Machine agents
serving as natural
language user
interfaces to data and
service providers
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Software to talk
with
Through speach
Through text
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Software to talk to
Through speech
Through text
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Long history …
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Long history …
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En lang forhistorie
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Current
Interest and use …
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Many
usage
areas …
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Chatbots for
marketing
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Chatbots for
media
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Chatbots for
travel
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Chatbots for
eLearning
Mondley VR
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Chatbots for
health
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Chatbots
everywhere ..
.. Not everything is
useful …
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From GUI to
dialogue
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Fra GUI to
dialogue
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Chatbot
interaction
design
patterns
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Chatbot
interaction
design
patterns
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HCI and Machine Learning
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HCID
objectives
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HCID
research
approach
HCI
Machine
Learning
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Chatbots
understanding
Intention
based on
machine
learning
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