UNBOSSPurpose driven leadershipErik Korsvik ØstergaardTwitter: @ErikQstergaard #Unboss #leadership
2-May-2014
Purpose of today
• Inspiration• Motivation• Share learning
The New Leader
PurposeUnboss
Motivation Theory
”Happy employeesmake happy customers,
who buy more"- Per Kogut, CEO, NNIT- Prof. Rosa Chun, IMD, Schweiz
Introduction
Unboss philosophy
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The Unboss philosophy redefines the company as
a social network or community with a purpose – that is, a
movement
http://www.lederweb.dk/Strategi/Organisationsudvikling/Artikel/100917/Mange-tak-Frederik-W-Taylor--og-farvelhttp://www.slideshare.net/cookjeremiah/varrow-madness-2014-jeremiah-keynote-about-culture-and-unboss
Unboss philosophy
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Everything is driven by purpose Let the employees have influenceon the tasks and the solutions
Everybody is involved We prefer mechanisms over structure
Unboss is highly scalable
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Organisation
VisionAmbitionStrategyValuesCulture
Project/team
ProductDaily operationDirectionDeliverablesInvolvement
Personal level
Interest and trustListeningSympathy and empathyCare and understandingMindfulness
Practical approach
It has to make sense
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Purpose
Product
Team
You
The 4 P’s
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Purpose Passion Progress Profit
We want both PURPOSE and PROFIT – and the order is important
Case: A department with Unboss, inside-out
Case: A company
Motivation – How?
Autonomy Mastery Purpose Motivation
• Delegation• No micro-management• Mandate• Control over my time
• Right competences• Right experience• Right tasks• Right support• Time enough
(”Bandwith”)
• For the org./business• For the product/service• For the team• For me
• Challenging• Developing• Exiting• Fun
Unboss: Everything is driven by purpose; Let the employees influence the tasks and the solutions; Everybody is involved; We prefer mechanisms over structure.
Inspiration from (amongst other):Kolind og Bøtter: UnbossDaniel Pink: Drive – The Surprising Truth About What Motivates UsSimon SinekOle Kassow, Purpose MakersAlexander Kjerulf, Woohoo Inc.
Case: A project with Unboss, inside-out
Passion, motivation and happiness at work
• What makes you tickle?• Passion is lifelong• Motivation is periodic• Happiness at work is chemistry and
culture; results and relations(Alexander Kjerulf)
Passion
Happinessat work
Motivation
Happiness at work ischemistry and culture
Dopamin
• Respect and presence• Listen and help• Laugh and get coffee• Results and relations
Oxytocin
Case: A company with Unboss, top-down
Experiences
Mechanisms – How?- for organisation, department, project
Purpose and direction
Deliverables
Prioritisation and tasks
Tasks and competences
Team leadership
• Ensure purpose and value with the work and projects• Set direction, all the time• ”If it doesn’t make sense, then stop”
• Focus on projects with concrete deliverables – with agile approach
• Visible status for all activities, with daily updates
• “Do what is important and urgent” • ”If it doesn’t make sense, then stop”
• Offer tasks to the group• Let the employee, who took the task, get the
attention, not me• Remember, you are still responsible
• Kanban-møde twice a week• 1:1 meetings every 14. dag • Focus on motivation (Drive)• Give praise for progress and
deliverable
Does it work?
Does it work? Yes!
• Challenges• Training the employees• Training your manager• Training your peers
• Feedback• Trust• Transparency• Presence• Authentic• Motivating• Happiness at work
• Employee rating, 0-100• Clear goals: 96• Development of employees: 96• Delegation: 95• Collaboration: 94• Recognising the good result: 93
... but• And
• Avoid falling back
• KPI’s• Higher motivation• Lower sickness• Boarder involvement• Lower employee turnover• Half as many emails• Half as many tasks
How to get started?
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Inside-out Upside-down
Critical Success Factors
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Ambassadors with burning passion
A team, who plays along
Strategic anchoring
Readiness for change – also in you
It depends on
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YOU
Closure
© Erik Korsvik Østergaard 2014
Inspiration from:Kolind og Bøtter: UnbossDaniel Pink: DriveSimon SinekOle Kassow, Purpose MakersAlexander Kjerulf, Woohoo Inc.
UNBOSSPurpose driven leadership
Unboss: Everything is driven by purpose; Let the employees influence the tasks and the solutions; Everybody is involved; We prefer mechanisms over structure.
UNBOSSPurpose driven leadershipErik Korsvik ØstergaardTwitter: @ErikQstergaard #Unboss #leadership
2-May-2014
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