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Yeastar Technology Co., Ltd.

Enterprise Communication

Yeastar – IP PBX

Embedded Hybrid IP-PBX

MyPBX Technical Training

Introduction and basic settings1

Troubleshooting3

Advanced settings2

Training – Level 1

2

Introduction of MyPBX1.1Different modules that can be installed in MyPBX1.2 Models of MyPBX and the difference between them

Basic settings2.1 Warming up 2.2 Logical configuration steps in WEB GUI 2.2.1 Network & System settings 2.2.2 Extensions 2.2.3 Trunks 2.2.4 Outbound Calls 2.2.5 Inbound Calls 2.2.6 Other settings 2.2.7 Security

Training – Level 2

2

Part 1 Advanced settings for MyPBX

1. Control the outgoing calls2. Usage of BLF3. Distinctive ringtone4. DNIS5. SMS2Email and Email2SMS6. Customize the prompt7. Static route8. SIP settings9. Update system prompt10. Call Back

Training – Level 2

2

Part 1 Advanced settings for MyPBX

11. OpenVPN12. DDNS13. VLAN14. External Storage15. Firmware Update16. Customized configuration17. Setup MyPBX reboot periodically

Training – Level 2

2

Part 2 Solutions

1. Register to MyPBX Server remotely2. Phone provisioning2.1 PnP mode2.2 DHCP mode3. Make call from outlook contacts3.1 Configure TAPI connect to MyPBX3.2 TAPI Driver Configuration3.3 Test with Outlook4. Connect two MyPBX together4.1 intercommunication between two MyPBX (VOIP-Trunking)4.2 Intercommunication-between-two-MyPBX(VoIP-Trunk)

Training – Level 2

2

Part 2 Solutions

5. Combine MyPBX with exist traditional PBX6. Configure SIP Account in mobile phone7. Extend MyPBX to Skype world 7.1 Activate Skype for SIP on Skype 7.2 Configure MyPBX with Skype Calls8. Setup call recording for MyPBX Enterprise

Training – Level 3

2

Background knowledge

1. Command line interface1.1 How to login command line interface1.2 Frequently used Linux commands1.3 Frequently used asterisk commands1.4 How to get further logs

2. Analog telephony2.1 To know the dial tone, ring back tone, busy tone, and caller ID signal2.2 How to setup caller ID settings?2.3 How to setup busy detection settings

3. BRI/PRI telephony3.1 ISDN BRI/PRI brief introduction3.2 ISDN layers, components3.3 Configure BRI/PRI Settings on MyPBX3.4 Pinout of BRI and PRI port3.5 PRI debug

Training – Level 3

2

Background knowledge4. SIP4.1 SIP protocol brief introduction4.2 SIP message4.3 Headers of SIP messages4.4 SIP Example session4.5 SIP Debug

5. Other debug methods5.1 SMTP debug5.2 Email SMS debug

6. How to recover system through program cable6.1 Connect the program cable6.2 Recover system for MyPBX SOHO using program cable6.3 Recover system for MyPBX Standard using program cable6.4 Recover system for MyPBX Enterprise using program cable

Training – Level 3

2

Troubleshooting – Issues and solutions