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  • HiPath Xpressions Client Applications

    Manual

  • ClientApplications_XPRIVZ.fm

    Nur für den internen Gebrauch Content

    Content 0

    1 Unified Messaging with HiPath Xpressions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 1.1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 1.2 Differences Between E-Mail, Voice Mail and Fax Mail . . . . . . . . . . . . . . . . . . . . . . . . 1-6 1.3 Unified Messaging User Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6 1.4 Preparations on your Telephone and PABX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7 1.5 User-specific data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7

    1.5.1 Telephone system data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7 1.5.2 Data for telephone access via PhoneMail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7 1.5.3 Data for telephone access via VMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8 1.5.4 Data for PC access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8

    2 Mailbox Processing on the PC and the E-Mail Service . . . . . . . . . . . . . . . . . . . . . . 2-11 2.1 HiPath Xpressions Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12 2.2 Netscape Communicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12

    2.2.1 System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12 2.2.2 Setting up an Account in Netscape . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13 2.2.3 Receiving Messages with Netscape . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13 2.2.4 Sending Messages with Netscape . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14

    2.2.4.1 Routing Messages to XPR Distribution lists . . . . . . . . . . . . . . . . . . . . . . . . . 2-14 2.2.4.2 Fax Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15 2.2.4.3 Routing Short Messages to a Mobile Telephone . . . . . . . . . . . . . . . . . . . . . 2-15

    2.2.5 Importing the XPR Address Book into Netscape. . . . . . . . . . . . . . . . . . . . . . . . . 2-15 2.3 Microsoft Outlook Express. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16

    2.3.1 System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16 2.3.2 Setting up an Account in Microsoft Outlook Express . . . . . . . . . . . . . . . . . . . . . 2-16 2.3.3 Receiving Messages with Microsoft Outlook Express. . . . . . . . . . . . . . . . . . . . . 2-21 2.3.4 Sending Messages with Microsoft Outlook Express . . . . . . . . . . . . . . . . . . . . . . 2-22

    2.3.4.1 Routing Messages to XPR Distribution lists . . . . . . . . . . . . . . . . . . . . . . . . . 2-22 2.3.4.2 Fax Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-22 2.3.4.3 Routing Short Messages to a Mobile Telephone (SMS). . . . . . . . . . . . . . . . 2-22

    2.3.5 Importing a XPR Address Book into Outlook Express . . . . . . . . . . . . . . . . . . . . 2-22 2.4 Microsoft Outlook in Internet Mail Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-25

    2.4.1 System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-25 2.4.2 Setting up an Account in MS Outlook (Internet Operation) . . . . . . . . . . . . . . . . . 2-25 2.4.3 Receiving Messages with MS Outlook (Internet Operation) . . . . . . . . . . . . . . . . 2-26 2.4.4 Sending Messages with MS Outlook (Internet Operation) . . . . . . . . . . . . . . . . . 2-26

    2.4.4.1 Routing Messages to XPR Distribution lists . . . . . . . . . . . . . . . . . . . . . . . . . 2-26 2.4.4.2 Fax Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-26 2.4.4.3 Routing Short Messages to a Mobile Telephone (SMS). . . . . . . . . . . . . . . . 2-26

    2.4.5 Importing the XPR Address Book into MS Outlook (Internet Operation). . . . . . . 2-27

    P31003-S2340-B671-2-7619, April 18, 2005 HiPath Xpressions v4.0 Client Applications, Manual 0-3

  • Content Nur für den internen Gebrauch

    ClientApplications_XPRIVZ.fm

    3 Fax Mail Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-31 3.1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-31

    3.1.1 Requirements for Sending a Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-31 3.1.2 Requirements for Receiving a Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-31 3.1.3 Fax Stationery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-31 3.1.4 Fax Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-32

    3.2 Sending Fax Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-33 3.2.1 Sending a Sample Fax Message from MS Windows Explorer . . . . . . . . . . . . . . . 3-33 3.2.2 Sending a Fax at Favorable Rates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-35 3.2.3 Using Fax on Demand Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-35

    4 Short Message Service (SMS) for GSM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-37 4.1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-37

    4.1.1 Application Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-37 4.1.2 SMS Features for GSM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-37

    4.2 Sending Short Messages to GSM Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-38 4.3 Tips for Everyday Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-41

    4.3.1 Sending a Callback Number. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-41 4.3.2 Sending SMS Messages from Intranet Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-41

    5 XPR Service Provider (MSP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-43

    Acronyms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Y-45

    Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Z-47

    P31003-S2340-B671-2-7619, April 18, 2005 0-4 HiPath Xpressions v4.0 Client Applications, Manual

  • um_ba.fm

    Unified Messaging with HiPath Xpressions Overview

    1 Unified Messaging with HiPath Xpressions

    1.1 Overview

    HiPath Xpressions is a mail server for unified messaging. XPR integrates all mail services for voice mail, fax-mail, e-mail and the short message service (SMS). A non-service-specific mailbox is set up for every user. This means all messages are stored in a mailbox independent of the service they were sent by. Each user can be assigned a personal e-mail address and a personal fax number for the receipt of mail in this mailbox. The user’s telephone number is a valid number that is used to leave voice messages in the user’s mailbox.

    This mailbox can be accessed via any networked PC or via any telephone at your workplace. The mailbox can be maintained from any external telephone or any PC with internet access.

    Each subscriber can be notified about new incoming messages via the telephone. This is possible in your office via the MWI or as an acoustic notification and also en-route to any telephone, mobile phone via SMS or via a pager.

    The XPR server can be used as a mailbox server or as a gateway to other mail systems.

    The various formats are automatically converted on the server, provided the XPR server has been installed. This means that incoming messages of a particular service can be forwarded to other services provided the data conversion process is feasible. The following data conversions are permitted, for example:

    ● Text-to-speech (TTS)

    ● MS-Office documents (Word, Excel, PowerPoint) to fax

    ● Postscript to fax

    ● Fax to various graphic formats (JPG, TIF, BMP, DCX)

    Separate service-specific addresses or numbers can be defined for every mailbox.

    P31003-S2340-B671-2-7619, April 18, 2005 HiPath Xpressions v4.0 Client Applications, Manual 1-5

  • Unified Messaging with HiPath Xpressions

    um_ba.fm

    Differences Between E-Mail, Voice Mail and Fax Mail

    1.2 Differences Between E-Mail, Voice Mail and Fax Mail

    All messages stored in XPR are e-mail messages. Your e-mail client, therefore, displays all messa