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Total Workplace Safety & Health
WSH Forum for Landscape Sector25 April 201425 April 2014
Eunice Yong, MPH
Senior Research Analyst
WSH Institute
Outline
• Background
• What is Total WSH?
• How does it apply to workplaces?
• What can you do?• What can you do?
• Upcoming plans
BACKGROUND
Total WSH
Changing Economy
(Knowledge
Changing lifestyle
Longer Life
Expectancy
Low Birth RatePopulat
Workforce Ages
People stay
Changing Demographics
Changed work and lifestyle needs
Extended Working Life
(Knowledge & Services)
lifestyle needsRatePopulat
ion cannot replace
itself
People stay connected to
society
Population Ages
Work ↔↔↔↔ Well-being
Enhancing and Prolonging Life-long Work
5
Leading Causes of Death
15.3 15.7
19.8 20.119.2 18.7
16.4
27.729.3 29.3
28.530
20
25
30
35
% o
f To
tal D
ea
ths
Burden of Disease in
Singapore
Years of Life Lost + Years Living with Ill Health
8.7 8.3 8 8.4 9
13.9 13.915.3 15.7
16
0
5
10
15
2007 2008 2009 2010 2011
% o
f To
tal D
ea
ths
Cerebrovascular disease Pneumonia Heart Disease Cancer
Source: Ministry of Health, www.moh.gov.sg, 20116
Distribution of Disability-adjusted life years by broad cause group,
Ministry of Health, 2010.
55% of Deaths!
Number of Occupational Diseases confirmed
Trends in Occupational Disease (2006-2013)
400
600
800
1000
1200
Data source: The WSH Statistics Report 2013,
http://www.wshi.gov.sg/files/National%20Statistics%20Report%202013.pdf
*WRMSD figures for 2013 include 214 cases of back injuries with ergonomic
risk factors
2006 2007 2008 2009 2010 2011 2012 2013
All Occupational Disease 657 602 855 468 432 839 987 887
Noise Induced Deafness 535 490 743 380 364 741 869 564
Work-Related
Musculoskeletal Disorder8 25 5 3 4 6 18 237
Occupational Skin Disease 89 59 66 56 43 52 57 56
Others 25 28 41 29 21 40 43 30
0
200
400
*
Common WSH Hazards in Landscape sector
Physical• Noise
Biological• Skin irritations from plants
Chemicals• Pesticides/fungicides;
Leads to skin irritation, poisoning
• Noise
• Vibrations
• UV
• Skin irritations from plants
• Insects
• Animals
Ergonomics• Awkward postures
• Heavy loads
Safety• Slips, Trips & Falls
• Cuts & Stabs
• Moving/Falling/ in between objects
Health Status of Singapore
20
25
30
35
Pe
rce
nt
Regular Exercise (20mins x
3times/wk)
Cigarette Smoking (daily)
Alcohol Consumption (>4/wk)
Obesity(BMI≥30)
18-69yrs
0
5
10
15
1992 1998 2004 2010 2016?
Pe
rce
nt
Obesity(BMI≥30)
High Cholesterol(≥6.2 mmol/l)
Hypertension (≥140/90mmHg)
Diabetes Mellitus (fasting bld
sugar ≥11.1 mmol/l)
Source: National Health Surveys, MOH
*except for 2010, figures for other years are age-standardised
Hidden Picture…
30
40
50
60
Pe
rce
nt
Source:
National
Health Survey
2010, MOH
QUIZ31%
47%
33%
61%
0
10
20
30
Diabetes Hypertension High Cholesterol Abdominal
Fatness
Pe
rce
nt
18-69yrs 50-59yrs 60-69yrs
QUIZ
24%
Manual Work & Heart AttackMr NR was a 58-year-old male working as a coach driver. His job was to ferry airline crew
between the airport and their hotel and help with the carriage, loading and stowage of the
luggage of an entire crew. He would typically ferry a crew of between 15 and 20 members,
with at least two bags each. Each bag tended to weigh between 10kg and 30kg or more.
On one of his duties in 2004, he started work at about midnight and made a number of trips
ferrying crew and luggage between hotels in the city and the airport. He suddenly felt
uncomfortable after loading bags at the airport on one of these trips. A few hours later in
the early morning, while carrying a piece of luggage to the luggage compartment of the
coach, he felt breathless and was unable to continue with his work. An ambulance was
called and he was brought to a nearby hospital where he was pronounced dead soon after.
He was later found to have that he had sustained a heart attack but the effects of this
were superimposed on one he had suffered previously. It was also learnt that
some of the major coronary blood vessels were already severely narrowed prior to his
death. He was therefore not in good health to begin with.
Carrying such heavy loads repetitively may be an ergonomic hazard. Drivers who smoke
and/or have existing heart disease may have reduced physical capacity when
performing these manual handling tasks. Heart disease can be silent and may
only manifest in a heart attack which may be triggered by this
manual activity.
WHAT IS TOTAL WSH?
Total WSH
Mindset Shift
“Working safely from 9 to 5”
ToTo
”Working safely and healthily for a lifetime”
Total WSH – A New Paradigm
Existing Paradigm New Paradigm
Work Health (Occupational
Disease)
Health Work (holistic)
A Safe and Healthy Workplace is one
that protects workers from accidents
and occupational diseases
“A Safe and Healthy Workplace is one
where workers and managers
collaborate to use a continual and occupational diseases collaborate to use a continual
improvement process to protect and
promote the health, safety and
wellbeing of all workers and the
sustainability of the workplace” (WHO)
Risk Management looks mainly at the
work process and work environment
Risk management must include the
individual worker health
“A healthy workplace is one in which workers
and managers collaborate to use a continual
improvement process to protect and promote
the health, safety and well- being of all
workers and the sustainability of the
workplace...”
Physical Work Environment
World Health Organisation
Enterprise Community Involvement
Psychosocial
Work
Environment
Personal
Health
Resources
SAFETY ISSUES HEALTH ISSUESGOVERNMENT Occupational
DiseasesGeneral
DiseasesHealth Promotion
SAFETY ISSUES HEALTH ISSUESMANAGEMENT Occupational
DiseasesGeneral
DiseasesHealth Promotion
SAFETY ISSUES HEALTH ISSUESWORKER Occupational
DiseasesGeneral
DiseasesHealth Promotion
SAFETY ISSUES HEALTH ISSUESGOVERNMENTMANAGEMENT
WORKEROccupational
DiseasesGeneral
DiseasesHealth Promotion
TOTAL WORKPLACE SAFETY AND HEALTH
SAFETY, HEALTH & WELLBEING
Holistic Risk Assessment & Management
WSH Gap Analysis
Multi-disciplinary
What is Total WSH?A comprehensive and integrated approach to managing
workplace safety and health holistically
TOTAL WSH
Total WSH
Analysis
Prioritise &
Strategise
Targeted Intervention Programmes
Monitor and
Review
disciplinary Team
Vibrant, engaged and
productive workforce
Similar Developments elsewhere?
Source:
http://www.cdc.gov/ni
osh/twh/
Scope of Workplace Health
Workplace Safety and
Health Risks
•Established hazards, e.g.
•Asbestos
•Noise
•Chemicals
•Confined spaces
Work Organisation and
Psychosocial• Work scheduling
• Work arrangements
• Work culture
• Absence management
• Compensation and
benefits
• Work-life balance
Workplace Health
Promotion� Screening individuals for
Health Risks
•Diabetes Mellitus
•High blood pressure
•High Cholesterol
•Smoking habit
•Lack of physical activity•Confined spaces
•Emerging Issues
•Stress
•MSDs
•Fitness to work
•Return to work
•Older workers
•Work ability
• Work-life balance •Lack of physical activity
•Mental Health
� Education and training
� Environmental cues to
support healthy living
� Chronic disease
management
Optimising health and work ability of all workers
HOW DOES IT APPLY?
Total WSH
WSH Services Study
Employees in companies with more
comprehensive WSH policies and
practices were
• 7.4 times more satisfied with
their job
• WSH Statutory compliance
• Significant health risks
• Cost benefit issues seldom
considered
• Lack of integration between
• 30 companies, 9000 workers
• Construction, marine, manufacturing and services sectors
• 4.4 times more likely to take
greater pride in their company
• 1.7 times more likely to report
ability to balance work and home
life
• Lack of integration between
WSH & health promotion initiatives
Results from office ergonomics and smoking interventions were encouraging
• 12.6% quit smoking
• 42.6% reduced cigarettes smoked by half
• 50% reported a reduction in pain severity
• 69% reported improvement in pain in more than one site
Enablers:
- Top management support
- Training programmes
- Government funding
- Guidance by consultants
SAFETY ISSUES HEALTH ISSUESGOVERNMENT Occupational
DiseasesGeneral
DiseasesHealth Promotion
SAFETY ISSUES HEALTH ISSUESMANAGEMENT Occupational
DiseasesGeneral
DiseasesHealth Promotion
SAFETY ISSUES HEALTH ISSUESWORKER Occupational
DiseasesGeneral
DiseasesHealth Promotion
Management System
Policies, structure, processesMulti-disciplinary
Committee/Business Unit
SAFETY ISSUES HEALTH ISSUESGOVERNMENTMANAGEMENT
WORKEROccupational
DiseasesGeneral
DiseasesHealth Promotion
Total
WSH
Capacity Building and
Sustainability
Vendors
In-house
Providers
Awards
Funding
Schemes
Culture
Audit
Modular Risk-based Programs SAFETY
HEALTH
WELLBEING
DoPlan
What is a Total WSH Approach?
Individual Health/non-
health Factors
• Health Profile
• Demographic Profile
• Culture and Practices
• HRM practices
�Remuneration
CheckAction
Physical Work
Environment & Processes
Work Organisation • Management of WSH
risks
• WSH surveillance
program
• WSH culture
• Health promoting
environment
�Remuneration
package
�Working hours
�Training
• Fair work
environment &
practices
• Staff engagement
• Org culture &
Development
Surveillance of Work
Risk Assessment
Analysis of occupational injuries and diseases, medical leave, medical cost and compensation claims
Assessment of individual's
Occupational riskFirst aid
Work Organization
Company
WSH Policy & Plan
Total WSH Services Multi-disciplinary team providing
comprehensive preventive
functions to the employer and
workers for establishing and
maintaining a safe and healthy
working environment
Compensation
Surveillance of WorkEnvironment
Advice on Planning, organisation of work, design of workplace, selection of machinery, and materials
Development of Preventive actions and programmes
Monitoring ofworker's behaviour
and health
Occupational risk
Diagnosis of occup injury and
diseases, WRDs and general ill-health
First aid
Work Environment
Early rehabilitation
WSH and healthpromotion Worker
Promoting adaptation of Work to Worker
Providing Information, Training and education
Advice on WSH
Basic OSH Elements as recommended by ILO Convention C161
Surveillance of Work
Risk Assessment
Analysis of occupational injuries and diseases, medical leave, medical cost and compensation claims
Assessment of individual's
Occupational riskFirst aid
Work Organization
Company
WSH Policy & Plan
Multi-disciplinary team providing
comprehensive preventive
functions to the employer and
workers for establishing and
maintaining a safe and healthy
working environment
Compensation
Total WSH Services
Surveillance of WorkEnvironment
Advice on Planning, organisation of work, design of workplace, selection of machinery, and materials
Development of Preventive actions and programmes
Monitoring ofworker's behaviour
and health
Occupational risk
Diagnosis of occup injury and
diseases, WRDs and general ill-health
First aid
Work Environment
Early rehabilitation
WSH and healthpromotion Worker
Promoting adaptation of Work to Worker
Providing Information, Training and education
Advice on WSH
Basic OSH elements as recommended by ILO Convention C161
Designing a Framework on Integrated WSH Services
Process
SAFETY ISSUES HEALTH ISSUES
Occupational
Diseases
General
Diseases
Health
Promotion
Workplace
Safety and
Health
Officer
Company Dr /
Designated Factory
Doctor / Occupational
Health Nurse
Human Resource
1 Content 2
+
Risk Assessment
Risk Assessment
Surveillance of Work
Environment
Surveillance of Work
Environment
Advice on Planning, organisation of work, design of workplace,
selection of machinery, and materials
Advice on Planning, organisation of work, design of workplace,
selection of machinery, and materials
Development of Preventive actions and programmes
Development of Preventive actions and programmes
Providing Information, Training and educationProviding Information, Training and education
First aid and emergency treatment
First aid and emergency treatment
Analysis of occupational injuries
and diseases, medical leave,
medical cost and compensation claims
Analysis of occupational injuries
and diseases, medical leave,
medical cost and compensation claims
Components
of Integrated
WSH
Services
Workers and Supervisors
Advice on WSH
Advice on WSH
Surveilliance of workers’ healthSurveilliance of workers’ health
Promoting adaptation of
Work to Worker
Promoting adaptation of
Work to Worker
Early rehabilitationEarly rehabilitation
Better coordination:
• Identify and introduce guidelines for areas such as :
• Communication pathway for injury/accident
reporting,
• Case management pathway for high-risk or
injured workers
• Recommendation on multi-disciplinary
committee, comprising internal and external
partners to oversee and monitor all workplace
safety, health and wellbeing matters.
Integrated and comprehensive WSH services:
• Recommending WSH components and specific
activities under each component suitable for
Singapore companies
• Expanding current OSH framework to introduce new
components (e.g. return to work), strengthen existing
practices, and integrate wellbeing into suitable
components within the framework.
26
Guidelines on implementing
Total WSH in companies• Physical environment
• Work organisation
• Individual health risk factorsHolistic RA
• Analysis of data
• Integrating disparate data to make sense of a wholeWSH Gap Analyses
• Integrating health into intervention programmes
• Continual improvement using a systems approach
Plan-Do-Check-Act (PDCA)
• Sharing of info on WSH and Health on common platforms
• Encourage increased employee participation
• Integrated programmes and training
• Breaking down Silos
Communications across silos
• Integrate hazard identification, risk evaluation, monitoring and reviews
• Integrate intervention programmes
• Include HR policy, benefits and compensation
• Integrated KPI, Cost benefits assessment and production and financial data
Integration27
WHAT CAN YOU DO?
To meet WSH responsibilities
The organisation must:
1. Understand the legal responsibilities of the employers, managers, supervisors and employees of their organisation stipulated under the WSHA
2. Ensure that everyone in the organisation understands their legal obligations and fulfils them
3. Implement policies and processes to encourage WSH practices.
Some examples
How WSH can be integrated in HR management are:
1. HR Policies and Committees
2. Programmes for New Hires
3. Programmes/Processes related to Transfers and Promotions
4. Performance Appraisals, Rewards and Recognitions4. Performance Appraisals, Rewards and Recognitions
5. Employee Training and Development programmes
6. Employee Wellbeing Programmes
7. Employee Health and Safety Records, Monitoring for prevention and early detection of risks and ill-health
8. Workers’ Compensation and Insurance
9. Rehabilitation programme, Adaptation of Work to Worker processes, Return-to-Work programme
Ergonomics Programme Checklist
1. Management Commitment &
Policy
1. Management Commitment &
Policy
2. Employee Involvement2. Employee Involvement
7. Evaluate & Review
7. Evaluate & Review
3. Training & Evaluation
3. Training & Evaluation
4. Hazard ID4. Hazard ID
5. Workplace Monitoring, reporting & medical mgt
5. Workplace Monitoring, reporting & medical mgt
6. Implementation
of Control Measures
6. Implementation
of Control Measures
https://www.wshc.sg
/cms/Ergonomics
Return-to-work Programme#
RTW Policyconsists of the formal policy and
procedures that an organisation
must have in place to help injured
workers with their recovery and
return to the workplace.
RTW coordinatorThe return-to-work coordinator
ensures that the policy and procedures
in the employer's return-to-work
program are followed.
# Referenced from WorkCover, New South Wales, Australia
RTW PlanThe written, formal offer of suitable duties by the
employer to the injured worker.
It is designed to make clear what the worker can
and cannot do when they return to work, and
when this will be reviewed. The plan must be
agreed by all relevant parties.
Injury Management
PlanThe injury management plan outlines all the
services required to return the injured
worker to the workplace. i.e.rehabilitation
goal, and the actions required by the
worker, employer, nominated treating
doctor, rehabilitation provider, and
insurance company.
UPCOMING PLANS
Total WSH
SAFETY ISSUES HEALTH ISSUESGOVERNMENT Occupational
DiseasesGeneral
DiseasesHealth Promotion
SAFETY ISSUES HEALTH ISSUESMANAGEMENT Occupational
DiseasesGeneral
DiseasesHealth Promotion
SAFETY ISSUES HEALTH ISSUESWORKER Occupational
DiseasesGeneral
DiseasesHealth Promotion
Guidelines Tripartite Procurement
SAFETY ISSUES HEALTH ISSUESGOVERNMENTMANAGEMENT
WORKEROccupational
DiseasesGeneral
DiseasesHealth Promotion
Total
WSHCompetency
standards,
bridging
courses
GuidelinesPilot
implementation
Industry
EngagementUnions
TWSH approach
in WSHC & HPB
outreach
Start with
selected
industry
sectors
Incentives,
funding, grants
Landlords &
business
parks
Tripartite
Oversight
Committee (TOC)Align
programmes,
funding, awards
Procurement
Thank you36