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BOSNIA & HERZEGOVINA

UALITY2015

5151

9 Research/Expert Conference

with International Participation

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SUPER SPONZOR

June 10 - 13 , 2015.Hotel Stella, Neum

Neum - Bosnia and Herzegovina

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UNIVERSITY ERLANGEN - NUREMBERGGermany

TEMPUS JP 543662-2013

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UNDER THE AUSPICES OF: Government of the Federation of Bosnia and Herzegovina

Federal Ministry of Energy, Mining and Industry Federal Ministry of Development, Entrepreneurship and Crafts

Federal Ministry of Education and Science Government of the Zenica –Doboj Canton

City Zenica

SUPER SPONZOR

INTERNATIONAL SCIENTIFIC/REVIEW COMMITTEE

Dr. Safet Brdarević, (B&H) - president Dr. Albert Weckenmann, Co-President (Germany)

Dr. Bojan Ačko (Slovenia) Mr. Behar Alić (B&H) Dr. Almir Alihodžić (B&H) Dr. Slavko Arsovski (Serbia) Dr. Nurudin Avdić (B&H) Dr. Muharem Avdispahić (B&H) Dr. Vesna Babić-Hodović (B&H) Dr. Senad Balić (B&H) Dr. Slobodan Bakula (B&H) Dr. Hazim Bašić (B&H) Mr. Edin Begović (B&H) Dr. Edin Berberović (B&H) Dr. Marko Bešker (Croatia) Dr. Farzet Bikić (B&H) Dr. Suada Bikić (B&H) Dr. Sonja Bjeljac (B&H) Dr. Miroslav Bobrek (B&H) Dr. Tunc Bozbura (Turkey) Dr. Brdarević Fikret (B&H) Dr. Miodrag Bulatović (CG) Dr. Refik Ćatić (B&H) Dr. Ilija Ćosić (Serbia) Dr. Malik Čabaravdić (B&H) Dr. Franci Čuš (Slovenia) Dr. Daut Denjo (B&H) Dr. Magdalena Diering (Poland) Dr. Sead Dizdarević (B&H) Dr. Slavko Dolinšek (Slovenia) Dr. Miroslav Drljača (Croatia) Dr. Jusuf Duraković (B&H) Dr. Mehmet Durman (Turkey) Dr. Smajil Durmišević (B&H) Dr. Ejub Džaferović (B&H) Dr. Tihomir Đurić (B&H) Dr. Sabahudin Ekinović (B&H) Dr. Nihad Fejzić (B&H) Dr. Firenzo Franceschini (Italy) Dr. Šefket Goletić (B&H)

Dr. Radoslav Grujić (B&H) Dr. Halil Gutošić (B&H) Dr. Miodrag Hadžistević (Serbia) Dr. Adam Hamrol (Poland) Dr. Nađija Haračić (B&H) Dr. Liliana Hawrysz (Poland) Dr. Edita Hekelova (Slovakia) Dr. Jasna Horvat (Croatia) Dr. Katarzyna Hys (Poland) Dr. Nenad Injac (Croatia) Dr. Mustafa Imamović (B&H) Dr. Nusret Imamović (B&H) Dr. Suvad Isaković (B&H) Dr. Sabahudin Jašarević (B&H) Dr. Vid Jovišević (B&H) Dr. Simo Jokanović (B&H) Dr. Marina Jovanović (B&H) Dr. Emir Kabil (B&H) Dr. Petro Kalyta (Ukraina) Dr. Bato Kamberović (Serbia) Dr. Aleksandar Karač (B&H) Dr. S. Karapetrović (Canada) Dr. Imre Kiss (Romania) Dr. Smail Klarić (B&H) Dr. Milan Kljain (Croatia) Dr. Živko Kondić (Croatia) Dr. Zdravko Krivokapić (CG) Dr. Vjera Krstelj (Croatia) Dr. Seka Kugler (Croatia) Dr. Damir Kukić (B&H) Dr. Halid Kurtović (B&H) Dr. Samir Lemeš (B&H) Dr. Hotimir Ličen (Serbia) Dr. Leon Maglić (Croatia) Dr. Vidosav Majstorović (Serbia) Dr. Vlado Majstorović (B&H) Dr. Attila Meszaros (Hungary) Dr. Ishak Mešić (B&H)

Dr. Mirjana Milošević (Serbia) Dr. Vedran Mudronja (Croatia) Dr. Sulejman Muhamedagić (B&H) Dr. B. Muhamedbegović (B&H) Dr. Nagib Neimarlija (B&H) Dr. Murčo Obućina (B&H) Dr. Mirsada Oruč (B&H) Dr. Ercan Oztemel (Turkey) Dr. Edward Pajak (Poland) Dr. Sead Pašić (B&H) Dr. Mugdim Pašić (B&H) Dr. Izet Pehlić (B&H) Dr. Milan Perović (CG) Dr. Darko Petković (B&H) Dr. Belma Pojskić (B&H) Dr. Vehbi Ramaj (Kosovo) Dr. Nino Serdarević (B&H) Dr. Suad Sivić (B&H) Dr. Hajrudin Skender (B&H) Dr. Mirko Soković (Slovenia) Dr. Jovan Sredojević (B&H) Dr. Dragutin Stanivuković (Serbia) Dr. Refik Šahinović (B&H) Dr. Aziz Šunje (B&H) Dr. Marko Tadić (B&H) Dr. Mihail Titu (Romania) Dr. Stefano Tornincasa (Italy) Dr. Veljko Trivun (B&H) Dr. Džemo Tufekčić (B&H) Dr. Bahrija Umihanić (B&H) Dr. Ratko Uzunović (Serbia) Dr. Joan Calvet Vivancos (Spain) Dr. Ivica Veža (Croatia) Dr. Nedeljko Vukojević (B&H Dr. N. Zaimović-Uzunović (B&H) Dr. Dževad Zečić (B&H)

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ORGANIZING COMMITTEE

Dr. Safet Brdarević, President (B&H) Dr. Sabahudin Jašarević, Secretary (B&H)

Dr. Sabahudin Ekinović (B&H) Dr. Nermina Zaimović-Uzunović (B&H)

Dr. Darko Petković (B&H)

Dr. Tunc Bozbura (Turkey) Dr. Samir Lemeš (B&H) Dr. Ibrahim Plančić (B&H) Dr. Fuad Klisura (B&H)

PROGRAM COMMITTEE

- Fadil Novalić, Premijer Vlade Federacije B&H, - Željka Cvijanović, Premijer Vlade RS, - Mr. Reuf Bajrović, Ministar za energetiku, industriju i rudarstvo FBiH, - Dr. Elvira Dilberović, Ministar za obrazovanje i nauku FBiH, - Miralem Galijašević, Premijer Vlade Ze-Do Kantona, - Zvonimir Anđelić, Ministar privrede Ze-Do Kantona, - Mensur Sinanović, Ministara obrazovanja, nauke, kulture i sporta Ze-Do kantona, - Dr. Elvedin Grabovica, JP EP BiH dd,Sarajevo, - Enisa Hodžić, JP EP BiH dd, Sarajevo, - Nihad Kadić, JP EP BiH dd, Sarajevo, - Mirsad Zaimović, BH TELECOM dd Sarajevo, - Dr. Fikret Brdrević, BH TELECOM dd Sarajevo - Adnan Mujagić, BH TELECOM dd Sarajevo, - Mr. Akif Šabić, BH TELECOM dd Sarajevo, - Mr. Nedim Džaferović, BH TELECOM dd Sarajevo, - Mr. Milenko Raguž, Asocijacija za kvalitet u BiH - Mr. Mirsad Begić, Asocijacija za kvalitet u BiH, - Petar Đokić, Ministar industrije, energetike i rudarstva u Vladi Republike Srpske - Dr. Dane Malešević, Ministar prosvete i kulture u Vladi Republike Srpske - Dr. Simo Jokanović, dipl. inž. – Mašinski fakultet, Banjaluka, - Anđelko Grahovac, dipl. inž.- PETROL a.d, Banjaluka, - Slavko Kovačević, dipl. fizičar- ODP „ORAO“, Bijeljina, - Dr. Fuad Klisura, IPI d.o.o., Zenica - Dr. Hajrudin Skender, Mljekara Zenica , - Eduard Kinčić, Bosnalijek Sarajevo, - Dr. Asim Gradinčić, Privredna komora SB kantona, - Aleksandar Cincar, Institut za standardizaciju BiH - dr. Žarko Petrović, Institut za akreditaciju BiH, - Lidija Vignjević, Institut za intelektualno vlasništvo Bosne i Hercegovine, - Mr. Zijad Džemić, Institut za mjeriteljstvo BiH, - Dr. Bruno Bojić, Vanjskotrgovinska komora BiH, - Nemanja Vasić, Vanjskotrgovinska komora BiH, - Ahmet Egrlić, Vanjskotrgovinska komora BiH, - Dr. Ismet Pašalić, dipl.inž. PK Unsko-sanskog kantona, - Amir Abazović, dipl.inž., Ministarstvo privrede ZE-DO kantona, - Dr. Šefkija Botonjić, PK ZE-DO Kantona - Mr. Suad Huskić, Načelnik Općine Tešanj

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TEMATIKA SKUPA Naučno stručni skup će raditi na sljedeći način: plenarna sjednica (uvodni i pozivni radovi za globalne teme), simpozij (radovi po temama skupa) i po potrebi workshops (radni sastanci). 1. KVALITET U PRIVREDI Upravljanje kvalitetom (koncept, principi, alati i filozofija); Mjerenje karakteristika kvaliteta sistema i procesa; Metrologija; Kvalitet proizvoda i procesa; Kvalitet u održavanju; Upravljanje lancem snabdijevanja; Kvalitet i zaštita okoline; Inženjering kvaliteta; Ekonomika kvaliteta; Upravljanje rizicima; Troškovi kvaliteta i upravljanje troškovima kvaliteta. Poslovna izvrsnost. 2. KVALITET U OBRAZOVANJU Pedagoški standardi i norme; Metode i postupci provjere i praćenja znanja studenata (učenika); Metode i postupci ocjenjivanja kvaliteta nastavnog osoblja; Samoevaluacija institucija u obrazovanju; Bolonjski proces; Akreditacija i certifikacija nastavnih programa i institucija; Zakonska regulativa u području obrazovanja; Preporuke za kvalitet u obrazovanju IWA2; Akreditacija u visokom obrazovanju 3. KVALITET U JAVNOM SEKTORU Kvalitet u javnoj upravi; Kvalitet u zdravstvu; Kvalitet u komunalnim preduzećima; Kvalitet u poljoprivredi; Kvalitet u proizvodnji hrane; Saobraćaj i kvalitet, Aspekti kvaliteta u procesu pridruživanja BiH EU; Kvalitet u politici; Kvalitet u medijima; Kvalitet u turizmu 4.NORMATIVNA REGULATIVA U KVALITETU Međunarodni standardi ISO 9000 - Sistemi upravljanja kvalitetom, Međunarodni standardi ISO 14000 - Sistemi okolinskog upravljanja; Međunarodni standardi OHSAS 18000 - Obezbjeđenje zdravlja i sigurnosti; HACCP, ISO 16949, ISO 22000-Upravljanje sigurnošću hrane, ISO 27000-Zaštita informacija, ISO 26000-društvena odgovornost, Stanje i trendovi u razvoju standarda. Informacioni sistemi kvaliteta; Međunarodne nagrade kvaliteta; Standardizacija; Državni program kvaliteta; Modeli TQM-a i njegova evolucija; Integrisani sistemi kvaliteta

PREZENTACIJE Prezentacije su ograničene na 10 minuta + 5 minuta za diskusiju. Autori-prezentatori za prezentacije mogu koristiti Power point aplikaciju.

VRIJEME I MJESTO ODRŽAVANJA SKUPA Skup će se održati od 10. do 13. juna 2015. godine u Hotelu Stella u Neumu - BiH. Hotel Stella nalazi se u Neumu, gradiću smještenom na području turističke regije južnog Jadrana i jedinog izlaza Bosne i Hercegovine na more, mjesta posebnog mediteranskog ugođaja i šarma. Sam hotel smješten je u mirnoj uvali blizu obali mora, mjesto je posebnog primorskog ugođaja i raznih ugostiteljsko turističkih privlačnosti.

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CONFERENCE TOPICS The Research/Expert Conference will be performed as follows: plenary session (Key papers concerned global topics), symposium (papers according to the conference topics) and workshops, when needed. 1. QUALITY IN BUSSINES Quality management (Concept, Principles, Tools and Philosophies); System and Process Performance Measurements; Metrology; Quality of product and process; Quality in maintenance; Supply chain management; Environment protection quality; Quality Engineering; Quality Economics; Risk Control; Business Excellence 2. QUALITY IN EDUCATION Pedagogical standards and norms; Methods and procedures for control and monitoring of student achievements; Methods and procedures of educational staff quality control; Educational institutions self-evaluation; The Bologna process; Accreditation and certification of educational programs and institutions; Legislation in the education; Recommendations for quality in education IWA2; Accreditation in Higher Education 3. QUALITY IN PUBLIC SECTOR Quality in public institutions; Quality in health institutions; Quality in community enterprises; Quality in Agriculture; Quality in Food Processing Industry; Aspect of Quality in Process Accesion BiH in EU; Quality in politics; The quality of the media; Quality in Tourism 4. STANDARDS REGULATION IN QUALITY International standards ISO 9000 - Quality Management System; International standards ISO 14000 - Environmental Management System; International standards ISO 18000 - Occupational Health and Safety; HACCP, ISO 16949-Automotive quality management systems, ISO 22000-Food safety management system, ISO 27000-Information security management standards, ISO 26000-Social Responsibility, Status and trends in the development of standards; Quality information systems; Quality awards; Standardization; National quality programs; TQM models and their evaluation; Integrated quality systems

PAPER PRESENTATION Presentation is limited to 10 minutes + 5 minutes for discussion. Presenters can use PowerPoint slide shows.

CONFERENCE DATE AND VENUE

The conference will be held from 10th to 13th June 2015 at the Hotel "Stella", Neum, Bosnia and Herzegovina. Hotel Stella is situated in Neum, little mediterranean town on the southern coast of the Adriatic Sea, at the outskirts of the pearl of medieval architecture, the town of Dubrovnik. Neum is the only town in Bosnia and Herzegovina which has sea exit and it is a town of special mediterranean ambient and charm. Hotel Stella it self, is situated near the beach, in the quiet part of Neum, about 500 meters away from the town center.

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KOTIZACIJA - CONFERENCE FEE

Kotizacija za autore i učesnike Skupa je 150,00 EURO (300 KM) (uključujući i članove naučnog odbora i predsjedavajuće sekcija). Kotizacija obuhvata: zbornik radova sa skupa sa pratećim materijalima, prisustvo svim sekcijama i prezentacijama, osvježenje i piće dobrodošlice. The conference fee for authors and participants is 150,00 EUR (including members of the Scientific Committee, and session chairmen). The conference fee includes the following: a copy of conference proceedings and accompanying materials, admission to all sessions and presentations, refreshments, and welcome drink. The conference fee should be sent to:

Raiffeisen Bank dd Bosnia and Herzegovina

71000 Sarajevo, Danijela Ozme 3 Branch Office Zenica S.W.I.F.T.: RZBABA2S

IBAN: BA391611550000107652 In favour of: “INSTITUT ZA PRIVREDNI INZINJERING ZENICA”

Fakultetska 1, 72000 Zenica, B&H Account no.: 502012000 0550141

Payment Method: OUR With remark: Registration fee for QUALITY 2015, paper No Q15-xxx, name and surename)

Učesnici i autori iz Bosne i Hercegovine svoje kotizacije mogu uplatiti na sljedeći račun (300,00 KM):

Institut za privredni inženjering Zenica, račun kod: IK Banka d.d. Zenica, 134-0100000-195769

Općina: 103 sa naznakom "Kotizacija za KVALITET 2015 „

(na uplatnici navesti ime i prezime i oficijelni broj rada Q15-xxx)

KORESPODENCIJA - CORRESPONDENCE Dr. Safet Brdarević

Dr. Sabahudin Jašarević Address:

Mašinski fakultet Fakultetska 1, 72000 Zenica

Bosnia and Herzegovina

Phone: 00387 32 449 143 00387 32 449 145 Fax: 00387 32 246 612 http://www.quality.unze.ba E-mail: sjasarevic@mf.unze.ba sabahudinjasarevic@yahoo.com

sbrdarevic@mf.unze.ba

SMJEŠTAJ - ACCOMMODATION Dear Colleague(s), Organizing Committee want to inform all possible participants and passengers to Neum, that GRAND TOURS travel agency is offering them following hotels for accommodation: „HOTEL STELLA“ Neum All reservation as well as additional information can be found on:

www.grandtours.ba e-mail: ekskurzije@grandtours.ba tel: +387 32 406-406 +387 61 713 392

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CITY NEUM

HOTEL STELLA

HOTEL STELLA

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SCHEDULE OF EVENTS

SRIJEDA - WEDNESDAY June 10th 18.00 – 20.00 Registracija učesnika i piće dobrodošlice

Registration and Welcome Drink ČETVRTAK - THURSDAY June 11th 08.45 – 09.45 Registracija učesnika

Registration of Conference Partcipant 09.45 – 10.00 Otvaranje Skupa - Conference Opening 10.00 – 11.00 Uvodni referati - Keynote Paper Presentation 11.00 – 11.30 Kafe pauza - Coffee Break 11.30 – 13.00 Okrugli sto „Šta nam donosi novi ISO 9001?“

Round table "What brings the new edition of ISO 9001?" 13.00 – 15.00 Pauza za ručak - Lunch Break 15.00 – 17.00 Prezentacija radova u dvije paralelne sekcije

Two Parallel Sessions of Presentations 17.00 – 17.30 Kafe pauza - Coffee Break 17.30 – 19.30 Prezentacija radova u dvije paralelne sekcije

Two Parallel Sessions of Presentations 20.00 – Večera - Dinner PETAK - FRIDAY June 12th 09.00 – 11.00 Prezentacija radova u dvije paralelne sekcije

Two Parallel Sessions of Presentations 11.00 – 11.30 Kafe pauza - Coffee Break 11.30 – 13.30 Prezentacija radova u dvije paralelne sekcije

Two Parallel Sessions of Presentations

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SCHEDULE OF PAPER PRESENTATIONS

ČETVRTAK - THURSDAY, June 11th 09.45 – 10.00 Otvaranje Skupa - Conference opening 10.00 – 11.00 Uvodni referati - Keynote Paper Presentation Chairmen: S.Brdarević, S.Klarić, N.Zaimović-Uzunović 1. Vanjski kontekst organizacije

External Context of the Organization Drljača Miroslav (Croatia)

2. Uticaj osiguranja kvaliteta na razvoj Balanced Scorecard-a kao alata za strateško planiranje u visokom obrazovanju Impact of Quality Assurance on Development of Balanced Scorecard as a Tool for Strategic Planning in Higher Education Petković Darko, Marković Nenad (B&H)

3. Kvalitetom do poslovnih rezultata Dupovac Nermin, BH Telecom dd Sarajevo (B&H)

ČETVRTAK - THURSDAY, June 11th 15.00 — 17.00 SESSION I Chairmen: H.Bašić, Ružica M., Titu Mihail Aurel 1. Determinants of the Concept of Continuous Improvement in Manufacturing

Company - Case Study Kucińska-Landwójtowicz Aneta (Poland)

2. Tehnologija procesnog pristupa-osnova za kontinuirano unapređenje procesa u metalurškom inženjerstvu Technology of Processing Approach – Base for Continuing Advancement of Processes in the Metallurgy Engineering Đuričić Milan, Sarvan Muhamed*, Klisura Fuad*, Pavlović Marko, Pavlović Aćimić Zagorka, Mumdžić Ahmed (Serbia, *B&H)

3. Continuous Quality Improvement in Modern Organizations Trough Kaizen Management Titu Mihail Aurel, Raulea Andreea Simina, Tîtu Stefan (Romania)

4. Kvalitet i konkurentnost Quality and Competitiveness Milovanović Ružica (Serbia)

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5. Poslovno restrukturiranje i modernizovanje državnih preduzeća u FBiH u funkciji povećanja poslovne efikasnosti Business Restructuring and Modernization of State Enterprises in FBiH in Order to Increase Business Efficiency Đogić Rifet, Brdarević Safet (B&H)

6. Modeli nagrađivanja korporativnih menadžera u funkciji razvoja kompanije Models of Awarding Corporate Managers in the Function of Company Development Mahmutović Hasan, Čabro-Arnautović Saliha, Šabić Aida (B&H)

7. Quality Management of Wines in the Republic of Kosovo Ramaj Vehbi, Havolli Refik, Rama Hamez, Prebreza Abdullah (Republic of Kosovo)

8. Kontroling i kontrola u funkciji upravljanja utroška rada u građevinskim preduzećima Controlling and Control as a Function of Labour Expenditure Management in Construction Companies Isaković Suvad (B&H)

9. Podizanje kvaliteta usluga i tržišne konkurentnosti primjenom marketing koncepta: Slučaj BH pošta Raising the Quality of Services and Merchantability Using Marketing Concept: The Case of BH Post Heco Saida (B&H)

10. Revizija upitnika: Kontrola kvaliteta koja poboljšava marketing istraživanje Questionnaire Auditing: The Quality Control that Improves Marketing Research Karadžić Vesna, Rakočević Svetlana, Dragašević Zdenka (Montenegro)

11. The Role of Public Relations Strategy in Creating Corporate Image of B&H Construction Companies Šehanović Senija, Terzić Đenar (B&H)

ČETVRTAK - THURSDAY, June 11th 15.00 — 17.00 SESSION II Chairmen: N. Zaimović-Uzunović, Lemeš S. 1. Razvoj Benchmarking metodologije visokoškolskih organizacija

Development of Benchmarking Methodology of Higher Education Organizations Petković Darko, Marković Nenad, Plančić Ibrahim, Bokonjić Dejan (B&H)

2. Benchmarking studija zdravstevnih nauka na dva univerziteta kao podloga razvoja novih studijskih programa saglasno EU direktivama Benchmarking Study in Field of Health Sciences on Two Universities as Base for Development of New Study Courses in Accordance With EU Directives Tandir Salih, Oruč Mirza, Bokonjić Dejan, Račić Maja, Skender Hajrudin, Petković Darko (B&H)

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3. International examples to enhance the quality of higher education Mészáros Attila, Baróti Enikő (Hungaria)

4. Analiza spremnosti BiH visokoškolskih organizacija za procese međunarodnih rangiranja Analysis of Readiness B&H Higher Organization for Processes of International Ranking Petković Branka, Ćatić Refik, Pehlić Izet, Petković Darko (B&H)

5. Kvalitetno predstavljanje RDI potencijala visokoškolskih organizacija kao nužan preduslov za inovativan rad A Quality Presentation of RDI Potential of HEIS as a Necessary Pre-Condition for Innovative Work Petković Darko, Čabaravdić Malik, Oruč Mirza, Subašić Lamija (B&H)

6. Multidisciplinarnost nastavnog procesa kao preduslov za preduzetničko obrazovanje za kvalitetnim i zahtijevanim izlaznim kompetencijama The Multidisciplinary Approach of Teaching Process as a Precondition for Entrepreneurial Education which Provides the Quality and Required Exit-Competencies Petković Darko, Čabaravdić, Malik, Subašić Lamija, Kulović Dženan, Boljević Vesna* (B&H, *Montenegro)

7. Standardization in Engineering Curriculum Lemeš Samir (B&H)

8. Internal Consistency Determination for Questionnaires Designed to Evaluate Stakeholders Satisfaction in Technical Higher Education Bogatu Ana-Maria, Solomon Gheorghe, Cicic Dumitru Titi (Romania)

9. The Elements of the Qualifications Standard for an Engineering Study Program at the Bachelor Level Grujić B., Ademović N., Žujo V., Tiro D., Eljšan S., Halilčević S., Perušić M., Tadić G., Šišić I., Berberović E. (B&H)

10. Upravljanje znanjem u funkciji postizanja visokih poslovnih performansi Knowledge Management in a Function of High Business Performance Achievement Branković Merdžo Šejla, Đogić Rifet (B&H)

11. Upravljanje intelektualnim kapitalom u funkciji povećanja poslovnih performansi Intellectual Capital Management Main Driver of Company Business Performance Branković Merdžo Šejla, Đogić Rifet, Brdarević Safet (B&H)

12. Mjerenje intelektualnog kapitala u funkciji kvalitetnog upravljanja Intellectual Capital Measurement as a Function of Management Quality Branković Merdžo Šejla, Đogić Rifet (B&H)

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ČETVRTAK - THURSDAY, June 11th 17.30 — 19.30 SESSION I Chairmen: Klarić S., M.Obućina 1. Uloga i značaj informacionih sistema u upravljanju intelektualnim kapitalom

The Role and Importance of Information Systems in the Intellectual Capital Management Đogić Rifet, Brdarević Safet (B&H)

2. Praćenje i kontrola kvaliteta izrade proizvoda Monitoring and Control the Process Quality of Producing Product Klarić Smail, Pobrić Senada (B&H)

3. Kvalitet površine kod obrade abrazivnim vodenim mlazom Surface Roughness in Abrasive Water Jet Cutting Brdarević Safet, Jeleč Ajdin (B&H)

4. Uticaj kvalitete nabavljenog uglja na tehničko-ekonomske performance procesa proizvodnje električne energije u TE “Tuzla” Tuzla Influence of Quality Purchased Coal on Technical and Economic Performance of Electricity Production in Thermal Power Plants "Tuzla" Džananović Izet, Salkić Senad (B&H)

5. Konstruisanje i pouzdanost elemenata konstrukcije Construction and Reliability of Elements Structure Imamović Mustafa, Jašarević Sabahudin (B&H)

6. Verifikacija kao preduslov kvalitetne validacije rezultata numeričkih simulacija Verification as a Precondition for Successful Validation of the Results of Numerical Simulations Balić Senad, Bešlagić Ernad, Smriko Elma (B&H)

7. Modalna dinamička analiza vibracija na konstrukciji Modal Dynamic Analysis of Vibrations in Construction Bošnjak Igor, Šaravanja Davorka, Kožul Mladen (B&H)

8. Ispitivanje mehaničkih osobina fosfatno vezanih vatrostalnih materijala na bazi kvarcnog pijeska Testing of Mechanical Properties Phosphate – Bonding Refractories Based on Quarz Sand Bušatlić Naida, Bušatlić Ilhan, Perušić Mitar, Tutić Erna (B&H)

9. Kontrola kvaliteta stolica za kućnu upotrebu Quality Control Chair for Household Use Obućina Murčo, Kubat Amir, Pašalić Senad (B&H)

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10. Savremene tehnologije u funkciji izbora idejnog rješenja novog proizvoda Modern Technologies in the Function of Selections Conceptual Design of a New Product Talić-Čikmiš Amra, Durmić Amir, Vukojević Nedeljko, Hadžikadunić Fuad (B&H)

ČETVRTAK - THURSDAY, June 11th 17.30 — 19.30 SESSION II Chairmen: Alić A., Brdarević S. 1. Povezanost socioemocionalnog statusa i međusobnog percipiranja

nastavnika i studenata na visokoškolskim institucijama Correlation between Socio-Emotional Status and Mutual Perception of Teachers and Students at Universities Alić Amel, Cerić Haris, Habibović Sedin (B&H)

2. Izgradnja nacionalnog identiteta kao opći cilj odgoja i obrazovanja u BiH National Identity Development as a main Goal of Educational Background in B&H Zukić Melisa (B&H)

3. Izazovi u obrazovanju dece iz socijalno ugroženih porodica u Republici Srbiji Challenges in Education of Children from Socially Disadvantaged Families in Serbia Petković Violeta (Serbia)

4. Percepcija kvaliteta nastave iz perspektive nastavnika Perception of Quality Teaching from the Perspective of Teachers Halilović Nezir, Ćatić Amna, Kadrispahić Amira (B&H)

5. Uticaj primjene elektronskog dnevnika na kvalitet komunikacije između nastavnika i roditelja u školama u Bosni i Hercegovini Effects of E-Diary on the Quality of Communication Between Teachers and Parents in Schools in B&H Šehanović Senija, Džambegović Emir (B&H)

6. Unapređenje nastave analitičke geometrije kod usvajanja raznih oblika jednačine prave primjenom softverskog paketa GeoGebra i interaktivne SmartBoard table Teaching Improvement of Analytical Geometry at Adopting Different Forms of Equation by Using Softwer Package Geogebra and Interactive Smartboard Bikić Naida, Pikula Milenko (B&H)

7. Primjena E-learning platformi u visokom obrazovanju Application of E-Learning Platforms in Higher Education Spahić Denis, Kačmarčik Josip, Karač Aleksandar, Lemeš Samir (B&H)

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8. Elektronske novine i kvalitet Electronic News and Quality Sućeska Suad (B&H)

9. Uvođenje predmeta „Zdravstveni odgoj“ u studijske programe – doprinos opštoj zdravstvenoj informisanosti studenata Introduction of the Case „Medical Education“ in Study Programmes – Contribution to the General Health Information of Students Durmišević Smajil, Durmišević-Serdarević Jasminka, Pehlić Izet, Lelić Melita, Kubat Safet, (B&H)

10. CLIL and Bologna Process - The Bond Between CLIL i bolonjski proces – međusobna veza Tarabar Aida (B&H)

11. Totalni reinženjering bolonjskog procesa uvjet za izgradnju modela kvalitete u visokom obrazovanju Total Reengineering Bologna Process Condition for Construction of Model Quality in Higher Education Jurković Milan, Klarić Smail, Bajramović Esad (B&H)

PETAK - FRIDAY, June 12th 09.00 — 11.00 SESSION I Chairmen: M. Oruč, Dragi T. 1. Kvalitet usluge u Internet bankarstvu

Quality Services in Internet Banking Ljubić Marijana (Serbia)

2. Statičko ispitivanje klinastih remenja Static Research of Trapezoidal Belts Kycyku Azem, Ibrahimi Nijaz, Cakolli Heset (Kosovo)

3. Upotreba mobilnih mjernih sistema za dimenzijska mjerenja u industriji Application of the Modern Measuring Equipment for the Industrial Dimensional Measurements Modic Marko, Poberžnik Matic (Slovenia)

4. Kriteriji za izbor optimalnog metoda kalibracije volumena etalonske posude Criteria for selection the optimal method of calibration volume of standard containers Zaimović-Uzunović Nermina, Lemeš Samir, Bašić Hazim, Softić Almira, Haračić Hakim (B&H)

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5. Određivanje koeficijenata uticaja indikatora kvaliteta glavnog procesa proizvodnje na njegov kvalitet Determination of the Coefficients of Impact of the Indicators of Quality of the Production Process on its Quality Brdarević Safet, Jašarević Sabahudin, Papić Sejfo (B&H)

6. Kontrola procesa u livnici sivog liva sa aspekta potrošnje energije Process Control in Gray Iron Foundry in Terms of Energy Consumption Mušinović Sedad, Dervišić Šehzudin (B&H)

7. „Modificirana metoda PMBOK-a aritimetičkih sredina“ za mjerenje kvaliteta procesa investicionog projekta A Modified Method of PMBOK of Arithmetic Means“ for Measuring the Investment Project Quality Process Zaimović Vahid, Brdarević Safet, Jašarević Sabahudin (B&H)

8. Komparativna analiza zatezne čvrstoće tri postupka brze izrade prototipa Comparative Analysis of Tensile Strength for Three Rapid Prototyping Processes Tiro Dragi, Brdarević Safet (B&H)

9. Sklonost visokočvrstog čelika S960QL na pojavu toplih i lamelarnih pukotina Tedency of High Strenght Steels S960QL on Occurrance of Hot and Lamellar Cracks Manđuka Abaz, Ćorić Anto (B&H)

10. Optimisation of Product-Mix by its Shrinkage in Rehabilitation of the Iron&Steel Works Optimiranje asortimana njegovim sužavanjem u rehabilitaciji željezara Uzunović Faik, Franjić Aida, Žuna Šaban (B&H)

11. Uticaj nekih procesnih parametara na skupljanje plastičnog komada dobijenog brizganjem Influence of Some Process Parameters on Part Shrinkage in Plastic Injection Moulding Ćurić Damir, Veljković Zorica*, Rahimić Senad (B&H, Serbia)

PETAK - FRIDAY, June 12th 09.00 — 11.00 SESSION II Chairmen: Bikić F., Džananović I. 1. Ocjena pritisaka na okoliš primjenom DPSIR modela

Evaluation of Pressure on the Environment by Applying DPSIR Model Goletić Šefket, Imamović Nusret, Sikira Elvedin (B&H)

2. Istraživanje indikatora okolišnih performansi mikro, malih i srednjih preduzeća regije Centralna Bosna Indicators Research of Enviromental Performance of Micro, Small and Medium Enterprises of the Central Bosnia Brdarević Safet, Sušić Menusra, Sušić Davor (B&H)

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3. Rudarenje u urbanim sredinama - rudarske štete i uzroci nastanka Mining in Urban Areas – Mining Damages and Causes Skorupan Hilmija, Roso Popovac Maja, Kopilaš Valerija (B&H)

4. Arihitektonsko programiranje u kontekstu održive gradnje Architectural Planning in Sustainable Building Concept Kopilaš Valerija, Roso Popovac Maja, Skorupan Hilmija (B&H)

5. Izbor emisionih faktora zagađujućih materija u zrak iz termoenergetskih objekata The Selection of Emission Coefficients of Pollutants into the Air from Thermal Power Plants Džananović Izet, Berberović Mirza, Okanović Amira, Spahić Omer (B&H)

6. Formiranje reprezentativnog uzorka u sistemu upravljanja komunalnim otpadom Creation of Representative Sample in Municipal Waste Sredojević Jovan, Krajišnik Maja (B&H)

7. Analiza teških metala u biljkama naselja Tetovo i procjena kontaminacije Analysis of Heavy Metals in Plants at Site of Tetovo and Assessment of Contamination Bikić Farzet, Kruško Hadisa, Bobar Sejit (B&H)

8. Procjena sadržaja teških metala u povrću uzgojenom na tuzlanskom području Assessment of Heavy Metal Contents in Vegetables Grown in the Area of Tuzla Osmanović Sanida, Huseinović Samira, Goletić Šefket, (B&H)

9. Ekološki prihvatljivi načini zbrinjavanja muljeva zaostalih na komunalnim uređajima za prečišćavanje otpadnih voda Environmentally Acceptable Way of Disposing of Residual Sludge in Municipal Devices for Wastewater Treatment Šišić Muvedet, Avdić Nurudin, Bikić Farzet (B&H)

10. Analiza rezultata mjerenja produkata sagorjevanja na postrojenju za insineraciju animalnog otpada Analysis of the Results of Measurements on the Products of Combustion Plant for Incineration of Animal Waste Šišić Muvedet, Imamović Nusret, Birdahić Vehid (B&H)

10. Mjerenje koncentracije aktivnosti radona u banjama Bosne i Hercegovine Measurement of the Radon Activity Concentration in Spas of Bosnia and Herzegovina Kasić Amela, Adrović Feriz, Kasumović Amira, Hankić Ema (B&H)

11. Uticaj pH tla i dodatka helatnog agensa na sadržaj olova u pojedinim biljkama Influence pH of Soil and Adding a Complexing Agent on the Content of Lead in Certain Plants Pašalić Amira, Bikić Farzet, Goletić Šefket (B&H)

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12. Lišajevi kao bioindikatori kvaliteta zraka na području Tuzle i Lukavca Lichens as Bioindicators of Air Quality in the Area of Tuzla and Lukavac Huseinović Samira, Osmanović Sanida, Terzić Zerina, Sulejmanović Hana (B&H)

13. 550 Godina kvaliteta vode u Bosni i Hercegovini 550 Year of Water Quality in Bosnia And Herzegovina Badnjević Meliha (B&H)

PETAK - FRIDAY, June 12th 11.30 — 13.30 SESSION I Chairmen: Zaimović-Uzunović N., Denjo D. 1. Metodologija provedbe šema za ispitivanje osposobljenosti u

području mjerenja dužine Implementation Scheme Methodology for Proficiency Test in the Field of Length Measurements Softić Almira, Bašić Hazim, Zaimović-Uzunović Nermina (B&H)

2. Procjena mjerne nesigurnosti kod kalibracije kidalice za mjerno područje od 500 kN Estimation of the Measurement Uncertainty in the Calibration of Testing Machine for Measuring Range 500 kN Oruč Mirsada, Muminović Branka, Sunulahpašić Raza, Gigović-Gekić Almaida (B&H)

3. Systematic Influences in a Mass Comparator Dhoska Klodian, Alcani Majlinda*, Dorri Altin*, Daci Alfred*, Gjeta Ardit* (Estonia, *Albania)

4. Prilog istraživanju dimenzione tačnosti dijelova dobijenih FDM procesom CUBE 3D printanja Contribution to the Research Dimensional Accuracy of Parts Obtained by CUBE 3D Print FDM Process Tiro Dragi, Brdarević Safet (B&H)

5. Model za validaciju softvera u brojilima električne energije Software Validation Model for Electricity Meters Zaimović-Uzunović Nermina, Džananović Izet, Jandrić Nebojša (B&H)

6. Komparacija rezultata kalibracije mjernih satova na univerzalnoj mjernoj mašini ULM 600-01c i uređaju 865 Carl Mahr Comparison of Results of Calibration of Dial Indicators on Universal Machinery Measurement ULM 600-01c and Instruments 865 Carl Mahr Zaimović-Uzunović Nermina, Puce Milenko, Denjo Daut, Denjo Lejla (B&H)

7. Impact of Electronic System Program of Braking in Vehicle Cakolli Heset, Kyqyku Azem, Gezim Hoxha (Republic Kosovo)

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8. Mogućni aspekti unapređenja preventivnog održavanja motornih vozila Possible Asspects of Upgrading for Preventive Maintenance of Motor Vehicles Krstić B. Vojislav, Krstić B. Ivan, Krstić V. Božidar, Lazić N. Vukić (Serbia)

9. Mjerenje uspješnosti funkcije održavanja kao instrumet upravljanja u JP EP ZD RMU “Abid Lolić” Bila-Travnik The Measurement of the Efficacy of Maintenance Operation as an Instrument of Management at the JP EP ZD RMU "Abid Lolić" Bila-Travnik Karić Munir, Brdarević Safet, Jašarević Sabahudin (B&H)

10. Istraživanje modaliteta ocjene produktivnosti drobilica izborom ključnih parametara Research of Modalities of Productivity Assessment for Crushers by Selecting Key Parameters Šišić Ifet, Sredojević Jovan, Rekanović Sebila (B&H)

11. Upravljanje rizicima primjenom poboljšane FMEA metode Risk Management Using Improved FMEA Method Brdarević Safet, Jašarević Sabahudin, Halep Amir (B&H)

12. Prilog razvoju parametara kvaliteta u procesu održavanja telekomunikacionih kapaciteta u uslovima prirodne nesreće Appendix of Development Quality Parameters in the Process Maintenance of Telecommunications Capacities in the Conditions of Natural Accident Hamedović Šefik, Delić Armin, Jašarević Sabahudin, Brdarević Safet (B&H)

13. Parametri kvaliteta održavanja telekomunikacijskih usluga kao menadžerski alat za povećanje zadovoljstva postojećih i sticanje novih korisnika Quality Parameters Maintenance of Telecommunications Services as a Management Tool to Increase the Satisfaction of Existing and Acquiring New Users Brdarević Fikret, Uzunović Nermin, Hamedović Šefik, Jahić Miralem (B&H)

14. Povremeni monitoring procesnih ventilatora pomoću prenosivog uređaja Oneprod MVP-2EX ili Movipack Occasional Monitoring of Process by Fans Portable Device OneproD MVP-2EX or Movipack Alić Senad, Spahić Eniz, Brdarević Safet, Imamović Mustafa (B&H)

PETAK - FRIDAY, June 12th 11.30 — 13.30 SESSION II Chairmen: Bašić H., Oruč M. 1. EU regulative, metodologije i norme za istraživanje gubitaka vode

EU Regulations, Methodologies and Standards for Research of Water Losses Mešić Haris (B&H)

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2. Uticaja starosne strukture vozila i njihovog tehničkog stanja na bezbednost saobraćaja Influence of Age Structure of Vehicles and their Technical Sheet as at Road Safety Krstić B. Vojislav, Krstić B. Ivan, Krstić V. Božidar, Lazić N. Vukić (Serbia)

3. Utvrđivanje kvalitete web stranica: Studija slučaja hotela u Šibensko-Kninskoj županiji Assessment of the Web - Site Quality: Case Study of Hotels in Sibenik-Knin County Mečev Dijana (Croatia)

4. Relacije između strategija suočavanja sa stresom i osobina ličnosti kod deminera Relationship Between Stress Coping Strategies and Personality Traits of Deminers Goletić Aldin (B&H)

5. Integrisani menadžment sistemi Integrated Management Systems Milekić Mile, Bobrek Miroslav (B&H)

6. Improvement of quality management system – a case of metal industry company Bialy Witold, Maruszewska Ewa Wanda (Poland)

7. Strateško vođstvo i stil vođenja kao ključni faktor provođenja strategije i unapređenja kvaliteta Strategic Ledership and Ledership Style as Key Factor in Implementing Strategies and Improving of the Quality Delić Neira, Emić Azra, Ekinović Jasminka (B&H)

8. The Characteristics of Quality Management System in Inspection Bodies in Accordance with the International Standard ISO/IEC 17020:2012 Bošnjaković Alen, Runje Biserka*, Bašić Hazim, Softić Almira (B&H, *Croatia)

9. ISO standardi i javni cestovni prijevoz ISO Standards And Public Road Transport Barut Muhamed, Oruč Mirsada, Agić Dragana, Klisura Fuad (B&H)

10. Značaj i uloga standarda ISO 14001 u upravljanju zaštitom životne sredine The Importance and Role Application of ISO 14001 the Environmental Management Milošević Slobodan, Bijelić Ivan, Adamović Živoslav (Serbia)

11. Pregled razvoja standarda za kontrolu i osiguranje kvaliteta pri proizvodnji odgovornih zavarenih konstrukcija sa osvrtom na ulogu nacionalnih društava za zavarivanje Review of Standards Development for Quality Control and Insurance for Manufacture of Demanding Welded Structures with Respect to Role of National Welding Societies Hajro Ismar, Dobraš Dragoslav (B&H)

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