Thursday, March 26, 20209:30 am to 11:00 am

While you wait …..qOpen the Chat Panel qIntroduce yourself in Chat:

Where are you calling from?What brings you to this conversation?

Listen Better WELCOME TO…

Listen Better

LISTEN BETTER AGENDA

©Sharon Krohn Consulting

v Modes & Impactsv Leadership Skill

v More Impactful Listening

v Distinctions v Levels of Listening

ListeningAn Essential

Leadership Skill

©Sharon Krohn Consulting

Hearing & Listening

Hearing is a PASSIVE

Physical Experience

Listening is an ACTIVE

Creative Experience

Creating Meaning

LISTENING & MEANING-MAKING

‘We do not see things as they are, we see them as we are.’ Anais Nin

THE IMPACT OF THE WAY WE LISTENListening To The Wrong Conversation

I’ll tell you about the project we have been working on and why its been so successful

I really want to get out of here by 6:00. Who else do I need to meet?

THE IMPACT OF THE WAY WE LISTENListening With the Intent to Respond

Bob, I want to share how I am planning to handle this project..I wish she would

hurry up and get this over with so I can tell her exactly what she should do!!

THE IMPACT OF THE WAY WE LISTENListening To Make The Other Person Wrong

LISTENING MODES

©Sharon Krohn Consulting

HabitualListening

AttentiveListening

Appreciative Listening

Level #1 Level #2 Level #3

Automatic & Judgmental Curious & Open

Breakout Room – Round 1

LISTENING MODES

©Sharon Krohn Consulting

HabitualListening

AttentiveListening

Appreciative Listening

Level #1 Level #2 Level #3

Automatic & Judgmental Curious & Open

Breakout Room – Round 2

LISTENING MODES

©Sharon Krohn Consulting

HabitualListening

AttentiveListening

Appreciative Listening

Level #1 Level #2 Level #3

Automatic & Judgmental Curious & Open

SHARON'S TIPS FOR IMPACTFUL LISTENING

Ø Objective/Purpose for Conversation Ø Best Outcome Ø Environment to CreateØ How do I want person to FEEL ?

Plan Strategically and Consider:

WHO DO YOU NEED TO BE ?

Listen Better