Embed Size (px)
Citation preview
Corporate Office : Suite 9-2, 9th Floor, Tower A, The Northpoint Tower, Mid Valley City, Lingkaran Syed Putra, 59200 Kuala Lumpur, Malaysia. website : www.voicecom.com.my Singapore Branch Office : 1 Goldhill Plaza, #03-39 Podium Block, Singapore 308899. website : www.voicecom.com.sg
Company Profile Version 1.3
1.0 Contact Details 2.0 Company Overview
2.1 Summary of main activities
3.0 Business Strategy
3.1 Overview
4.0 Infrastructure
4.1 Fixed network overview 4.2 Backbone 4.3 Access Infrastructure 4.4 Peering and Interconnection 4.5 Equipment Suppliers
5.0 Products and Services
5.1 VOICECOM IP TELECOM - fixed-line service 5.2 VOICECOM IP TELECOM - mobile roaming service 5.3 VOCIECOM IP TELECOM - system integration
6.0 Key Events
VOICECOM GLOBAL SDN BHD (655335-D)
Address VOICECOM GLOBAL SDN BHD (Headquarters) Suite 9-2, 9th Floor, Tower A, The Northpoint Tower, Mid Valley City, Lingkaran Syed Putra, 59200 Kuala Lumpur, Malaysia. VOICECOM SINGAPORE PTE LTD (Subsidiary Registered Office) 1 Goldhill Plaza #03-39 Podium Block, Singapore 308899, Singapore.
Telephone +6 03-8318 5000 Fax +6 03-2202 2211
Email [email protected]
[email protected] [email protected] [email protected] [email protected] [email protected]
Web site http://www.voicecom.com.my http://www.voicecom.com.sg
Position Contact Person
Chief Executive Officer Mr. Pierre Gan Hock Siong Chief Technology Officer Mr. Isaac Tan Tian Meng Main sites : Kuala Lumpur, Malaysia (HQ) Main markets : Malaysia & Singapore Year established : June, 2004 Service launched : April, 2005 Financial year-end : June
Summary of main activities
VOICECOM GLOBAL SDN BHD is a leading IP TELECOM operator in Malaysia. We provide fixed-line service to offices with our leading IP TELECOM technology, and offer our never ever Unlimited Call Plan calling nationwide & worldwide with a fix monthly charge (lower as RM99) with unlimited calling. Our IP TELECOM technology enables anyone to MAKE & RECEIVE phone calls with a touch tone telephone almost anywhere VOICECECOM circuit is available (nationwide). A fixed-line phone number will be given, for inbound and outbound calls purpose, replacing the conventional telephone service to IP TELECOM service. We offer feature-rich and cost effective communication services that offer users an experience similar to traditional telephone services.
VOICECOM GLOBAL SDN BHD is an awarded Malaysia MCMC Licensed Provider, registered under the Malaysia Communications and Multimedia Commission. Our company philosophy and service objective is to design an international world-class network platform that to provide the new IP TELECOM technology & cost effective voice communication service, for inbound & outbound calls, as replacement to the traditional conventional phone.
VOICECOM IP TELECOM, the latest new fixed-line service operator, with our leading new IP TELECOM technology and unlimited nationwide & worldwide call plan never ever.
Overview
VOICECOM GLOBAL SDN BHD has been adopting new IP TELECOM technology, to penetrate & replace current 5 million population office’s fixed-line in Malaysia, as well as in Singapore and regional. VOICECOM GLOBAL SDN BHD is the main IP TELECOM operator, as well as the only IP TELECOM operator in Malaysia, owned the leading IP TELECOM technology and network platforms to drive consolidation muscle in market as emergence of new and aggressive IP TELECOM operator.
VOICECOM GLOBAL SDN BHD is partnership with international well-known technology companies, to share and exchange information, knowledge and design to establish the world class quality services to users.
Fixed-line network overview
VOICECOM GLOBAL SDN BHD operates fixed-line IP TELECOM service in all communities across Malaysia, including West Peninsular Malaysia, East Peninsular Malaysia, as well as East Malaysia and Singapore.
Backbone
With massive knowledge in technology, system, backbone network and front-end network, our team which consisting of Engineers, Technology Experts & Technopreneurs have come together to capitalize on the rapid growth of telecommunication industry and IP TELECOM service, by designing a scalable nationwide network. We take pride in providing state of the art, cutting edge communication solutions which enable users to enjoy FREE Unlimited calls service with using our IP TELECOM platform.
Technology :
1) VOICECOM circuit : 1 VOICECOM circuit can cater up to 20~100 phone lines concurrently. Hence only 1 circuit is required to enable 20~100 phone lines service. 2) VOICECOM circuit is a copper cable, point-to-point dedicated circuit connecting from customer premise to the nearest exchange or VOICECOM nearest backbone. 3) VOICECOM circuit covers almost anywhere nationwide in Malaysia. 4) VOICECOM provides a Malaysia standard telephone number, for CALL IN & CALL OUT purpose, replacing the conventional telephone service to IP TELECOM telephone service. 5) VOICECOM offers Unlimited Call Plan calling nationwide & worldwide with a fix monthly charge (lower as RM99) with unlimited calling.
Call IN (VC number) Call OUT (VC)
VOICECOM Tel. Number
Phone line
VOICECOM circuit
Access Infrastructure
VOICECOM GLOBAL SDN BHD's infrastructure design is aim for nation & worldwide users with no boundary limitation, to enjoy unlimited FREE calls. Since 2005, Infra has been wholly designed, managed and enhanced by VOICECOM engineering team. Provisioning, upgrading & enhancement task have been monitor closely by VOICECOM engineering team. The company has deployed Disaster Recovery technology which helps in quicker system breakdown detection and recovery.
Subsidiary & Branch Office
VOICECOM GLOBAL SDN BHD has a subsidiary at Singapore named: - VOICECOM SINGAPORE PTE LTD, 2007 Feb. http://www.voicecom.com.sg
VOICECOM IP TELECOM service inter-connected with nationwide & worldwide telecom providers, providing the global network connectivity as make customer always contactable to everyone. a) VOICECOM IP TELECOM - Fixed Line service
The fixed-line service mainly offer to offices, corporate, multinational companies, to allow customers using office’s fixed-line enjoy unlimited call plan calling to nationwide & worldwide. This is the world new telecommunication service, IP TELECOM provides the unlimited call plan for voice communication connecting to the world.
b) VOICECOM IP TELECOM - Mobile FREE roaming service, VMMS
VOICECOM mobile roaming service, allows user to enjoy FREE Unlimited roaming receiving phone calls on mobile phone when travel across the world. This is another pride design service by VOICECOM, the leading IP TELECOM operator.
c) VOICECOM IP TELECOM - Turnkey Project & System Integration
VOICECOM has approached by housing developer & condominium developer, to explore the possibility to provide the fixed-line IP TELECOM service to the housing residential. Also projects like University campus, hostel, hotel and other segment industries are possible to be further exploring.
1st October 2011 VOICECOM has move office to Mid Valley City @ The Northpoint Tower on 01 October 2011, as expansion and improvement on company status.
1st October 2011 VOICECOM awarded the new company name VOICECOM International Sdn Bhd, the step to improve & enhance the company branding & exposure for international expansion.
10th January 2011 VOICECOM planned for branding awareness events through out the year, co-organize with Malaysia International Trade Fairs organizer, provide Unlimited Worldwide FREE Call Service to visitors at the Trade Fairs.
15th November 2010 VOICECOM launched the pride unique owned design new mobile roaming service, VMMS for abroad mobile FREE roaming receiving calls.
1st April 2010 Celebrating VOICECOM 5th Anniversary, VOICECOM announce to all customers calling to the WORLD on the Anniversary day is totally FREE of charge.
1st April 2010 VOICECOM launched the new company logo and slogan. Hence to standardize HQ and regional branch office logo.
1st April 2009 VOICECOM officially declared as IP TELECOM operator, and continue firmed it as company future branding & direction. VOICECOM mark the new development roadmap of Telecom Industry in Malaysia.
15th March 2009 VOICECOM proudly announced capable to support ISDN E1 PRI system, and deliver DID (Direct Inward Dialing) number.
1st September 2008 As commitment to provide best service experience, VOICECOM announce to provide “Money Back Guarantee Program” for new sign-in customer on the 1st month service subscription.
20th August 2008 VOICECOM is capable to provide owned circuit to deliver VOICECOM voice service, hence towards the independent IP TELECOM operator.
1st February 2007 VOICECOM has successfully expanded the service to Singapore, by setup wholly-owned Singapore regional company, VOICECOM Singapore Pte Ltd.
27th November 2006
VOICECOM had successfully established VOICECOM oversea POP, VOICECOM Singapore POP Data Center.
19th September 2006
VOICECOM had tried the 2nd wave A&P (Advertisement & Promotion) to advertise VOICECOM IP TELECOM service on newspaper, nationwide. [The Star newspaper on 19th September 2006] [The Star - INTECH Nationwide set - page 12 (Black & White)]
8th August 2006
VOICECOM had tried the 1st wave A&P (Advertisement & Promotion) to advertise VOICECOM IP TELECOM service on newspaper, nationwide. [Sin Chew Jit Poh newspaper on 8th August 2006] [Nationwide set - page 21 (Black & White)]
1st April 2006 VOICECOM has partnership with D-Link, bundling VOICECOM service into D-Link latest adaptor device - 2001S. The device has launched and available at KL Low Yat Plaza.
1st November 2005 We have launched the very 1st UNLIMITED CALL PLAN in Malaysia. Please enjoy unlimited call plan calling to Nationwide & Worldwide.
13th October 2005
We have moved our Corporate Office to Cheras Business Center, and re-located also upgraded our Data Center at Cyberjaya Exchange2.
16th September 2005 Once again, we have keep improving the class of level service quality! Now, we are delivering equivalent crystal clear voice quality service!
14th September 2005
VOICECOM national and international call routing trunk has been upgraded. As committed to our valuable customers that to provide the world class voice quality, we have upgraded our route trunk system to cater our daily increasing traffics.
10th May 2005
Voicecom Global has agreed to utilize the existing technical knowledge and experience, to establish as one of the pioneer "Technology Provider", assisting business partner to setup and establish the IP TELECOM service.
1st April 2005
New Launching Promotions: Now, upon sign-up to enjoy FREE 6 months service. Register before 1st July 2005.
1st April 2005 Voicecom Global has launched VOICECOM IP TELECOM service.
March 2005
Voicecom Global has design the fantastic and unique channel's dealer / reseller program for the business sales development.
February 2005
Voicecom Global has fully tested the owned-developed real-time online billing system and real-time online dealer / reseller billing system.
February 2005 Voicecom Global has fully tested the owned-developed VOICECOM IP TELECOM service in variety of environment and situation.
June 2004 to February 2005 Voicecom Global has started to design, plan, research and generate the concept, knowledge, technical and technology of IP TELECOM service.
