AVVoice Processing Systemfor Schedule Information

Bad weather, strikes, airport congestion, technical problems, ... : on average 20% of f1ights are delayed by over30 minutes. The setting up of a more reliable communication service proves necessary to avoid endless waitingas weil as unnecessary travelling. AVISO is a voice processing system dedicated to air transport. It can solveyour problems of broadcasting information about timetables and traffic irregularities.

EASYTO USEThe user links up with AVISO by telephone. AVISO informs him about major irregularities of current f1ights, thensuggests a multiple choice proposai: departure or arrivai times, choice of destinations or origins, selection of af1ight according to its number. By way of the phone keyboard, the user quickly gains access to the required in­formation.

ACCURATE INFORMATIONAviso is connected to the computer system of the airport or of the airline. It benefits from an interface with SITAnetwork (International Society of Airline Telecommunications). Consequently, the broadcasted information isautomatically kept up to date in real time, requiring no operator.The system analyses and checks the MVT messages (IATA Standard). As such, it detects and handles obser­ved defects by pointing them out to the SITA broadcasting station, as weil as by advising the operator with awarning signal.

A MULTI-OPTIONAL AUDIOTEXAVISO is adaptable to the existing computer structures. For example, it can automatically updates the depar­ture and arrivai boards of an airport. Moreover, AVISO is a multilingual voice processing system and is associa­ted to many configurable parameters, enabling to suit most of the airport needs.

RQM messages

AVISOFlights schedule

MVT messages

CIRRUS - SARL AU CAPITAL DE 100.000 EUROS - 3 AV. DROUHET, ZAC 2000, BP 371, 97829 LE PORT CEDEX - ILE DE LA REUNION - FRANCE - WWW.CIRRUS-INFO.COMTEL: +(262) 262.55.19.20 - FAX: +(262) 262.55.19.21 - E-mail: contact@cirrus-info.com - RIB: BFCOI ST-DENIS 18719-00080-00800724000-65 - RCS ST-DENIS B 383 158326

AVVoice Processing Systemfor Schedule Information

IMMEDIATE SCHEDULE INFORMATIONHaving the capacity to manage multiple simultaneous calls, AVISO is always available and avoids endless wai­ting. Also, the f1ights selection system offers the advantage of immediate and appropriate information.

THE REFERENCE VOICEAs the conveyed times are continuously updated, AVISO becomes the users' favourite method of information.Moreover, an audiotex is in a way the voice of the company: AVISO shows the public the image of a modern or­ganisation with an innovative mind.

A QUICK RETURN ON YOUR INVESTMENTEach phone cali made on AVISO becomes a direct source of income, should the phone number assigned tothe audiotex be subject to a special tariff (available on certain networks only).ln such a case. the investment is amortized within a few months, and secures afterwards significant yield re­turns. Finally, as it simultaneously manages several lines of communication, AVISO increases the capacity ofcali received and, as such the availability of the staff.

HARDWARE AND SOFTWARE REQUIREMENTS• PC-type server• REDHAT Linux Operating System• DIALOGIC ISDN or Analogie voice boards• AVIPHONE(c)CIRRUS CaIls and Scenario management software• Connection to the airport Host using FTP, database remote access, or any other protocol based on tcp/ip• Connection to SITA network through SITATEX software or email interface

AVISO MAIN FUNCTIONS• Management of 1 to 120 simultaneous calls (depending on the Dialogic boards installed)• Configurable consultation scenario• Multilingual capacity• Internai and/or external f1ights database access• Configurable flights schedule consulting period• Optional specifie information messages played at the beginning of the communication• Optional warning messages played at the beginning of the communication in case of a flight major delayor cancellation

• Vocal messages recording/synthetising module• Possibility of replacing a standard schedule information with a specifie voice message• Control screen showing the voice messages played by AVISO and, if necessary, the defects observed

B-TYPE MESSAGING• Modification of AVISO f1ights database from the analysis of incoming MVT messages• Possibility of automatically sending a RQM MVT message to the transmitter in case of defects observedon a MVT message

• Optional referring back to the airport Host of the schedule changes made from the analysis of the MVT.

CIRRUS - SARL AU CAPITAL DE 100.000 EUROS - 3 AV. DROUHET, ZAC 2000, BP 371, 97829 LE PORT CEDEX - ILE DE LA REUNION - FRANCE - WWW.CIRRUS-INFO.COMTEL: +(262) 262.55.19.20 - FAX: +(262) 262.55.19.21 - E-mail: contact@cirrus-info.com - RIB: BFCOI ST-DENIS 18719-00080-00800724000-65 - RCS ST-DENIS B 383 158326