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9/12/15
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Copyright BA-Squared, LLC
Virtual Requirements Meetings Kick 'em up a notch!
BA-Squared,LLC Angela Wick, CBAP, PMP, PBA
Copyright BA-Squared, LLC
Angela Wick, CBAP, PMP, PBA CEO & Founder of BA-Squared, LLC
Trainer: • BA-Squared Virtual Classroom • BA-Squared Courses at Your Organization • Univ MN CCE BA & PM Instructor Consultant: • Build BA Practices/CoEs • Competency & Curriculum Development Volunteer: • PMI BA Practice Guide Expert Reviewer • IIBA BABOK v3 Core Team Committee - Lead Author Team • IIBA Competency Model Chair
Website: www.BA-Squared.com Blog: www.BATimes.com - Email: [email protected] Twitter: @WickAng
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Copyright BA-Squared, LLC
Session Objectives • Understand why people
multitask on conference calls
• Learn how to prevent multitasking
• Discover new tools and techniques that inspire innovation and kick your virtual meetings up a notch!
Copyright BA-Squared, LLC
Typical conference call
Ready
Set
Go!
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Copyright BA-Squared, LLC
Copyright BA-Squared, LLC
By The Numbers…
• Four 1 hr. conference calls a day with 10 people . . . – Costs: $20,000 a week! – That’s $1 Million a year!
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Copyright BA-Squared, LLC
Why People Multitask? • Busy • Bored • Efficient-need to maximize every minute • Can’t afford to waste time • On calls all day—I wouldn’t get any REAL work
done without multitasking. • Not a key contributor, I just need to listen or
answer questions. • They know I can get away with it and someone
will call my name if I am needed
Copyright BA-Squared, LLC
You Can Change Things!
You can get EVERYONE engaged in virtual meetings! Even when: - Reviewing Requirements - Brainstorming - Modeling - Providing Feedback
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Copyright BA-Squared, LLC
Get Their Attention!
Virtual tools support most requirements facilitation techniques:
• Sticky note brainstorming • Sticky note grouping • White board drawing • Visual analogies/matrices • Multi-user document annotation • Prioritization
Copyright BA-Squared, LLC
Push/Pull of Meeting Participation
Presen/ng informa/on without expec/ng feedback Genera/ng dialog,
feedback, ideas, engagement, contribu/ons
Push
Pull
What do you do more of? Push or Pull informa/on in mee/ngs you host?
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Copyright BA-Squared, LLC
Typical Meetings & Calls . . .
• Format is good for PUSHING information, but not at all conducive to PULLING information
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Get their attention!
in a virtual meeting too!
You can do this:
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Virtual Sticky Note Tools
– Planning – Brainstorming
(Structured or Free) – SWOT – Empathy Map – Storyboards – AND TONS MORE . . . .
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StormBoard
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RealTimeBoard
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Whiteboards Ø Instead of asking a
question out loud, ask it on a white board! Ø Let everyone respond
Ø Brainstorming
Ø Opinions
Ø Idea Sharing
Ø Voting & Consensus Building
Ø Meeting Parking Lot
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Copyright BA-Squared, LLC
Critical Success Factors • Number of people on the call • Get creative with how you use the tools • Get participants comfortable with the tool
– Whiteboards • Show them how to contribute!
– Other tools • Demonstrate what you want them to do • It takes a few minutes, but well worth it!
Copyright BA-Squared, LLC
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Copyright BA-Squared, LLC
Facilitating Tips • Small groups typically get more engagement
• Be flexible how the agenda is executed
• Understand & manage level of involvement for each person
• Active and engaged?
• Big picture view only?
• Only needed for part of the meeting?
• Create meaningful activities for the call participants to truly engage with each other
• Have a visual “parking lot”
• Check in with the team/participants on how the call is working
• Offshore calls: Have a “note taker” on each side, compare notes after
Copyright BA-Squared, LLC
Key Insights
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Copyright BA-Squared, LLC
Call To Action! • Be the Example to
others
• Make your meetings worth while
• Show your team virtual calls can be fun!
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Reflection Without deviation from the norm, progress is not possible – Frank Zappa
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Copyright BA-Squared, LLC
Questions
Email: [email protected]
Angela Wick WWW.BA-Squared.com