VIRGIN PULSE GLOBAL CHALLENGE€¦ · VIRGIN PULSE GLOBAL CHALLENGE Everything you need to know about the Global Challenge. WELCOME TO VIRGIN PULSE GLOBAL CHALLENGE The Global Challenge

VIRGIN PULSE GLOBAL CHALLENGEEverything you need to know about the Global Challenge

WELCOME TO VIRGIN PULSE GLOBAL CHALLENGEThe Global Challenge provides you with a simple and engaging way to create a true culture of health and wellbeing right across your organisation. As every forward-thinking employer knows, healthy, motivated employees are the driving force behind a successful business. We’re here to help you achieve this goal.

The Guide to the Global Challenge covers everything you need to know to successfully roll-out the program in your workplace.

CONTENTS Program overview and key dates 3

Get started 7

How we support your employees 11

How we support you 16

Beyond day 100 21

FAQs 23

System / application requirements 25

2 © Virgin Pulse 2017 • globalchallenge.virginpulse.com

http://globalchallenge.virginpulse.com

Remember to:

Add key dates to your calendar

Plan out your internal

communication schedule

Get an understanding of where

your employees will be in their

journey and when

PROGRAM OVERVIEW & KEY DATES

The Global Challenge is a yearly event-spectacular, team-based challenge that improves employees’ health, performance and culture. It’s easy and fun to participate in and can be rolled out in days. Our simple program introduces your employees to health and wellbeing elements in a staggered, manageable approach. The Global Challenge kicks off with an around-the-world 100 Day Journey. Following is a summary of the program and the key dates you need to know from start to finish.

© Virgin Pulse 2017 • globalchallenge.virginpulse.com3


3 MONTHS TO GO

1 MONTH TO GO

2 WEEKS TO GO

1 WEEK TO GO

WEEK 1

WEEK 2

WEEK 3

WEEK 4

WEEK 5

WEEK 6

WEEK 7

WEEK 8

WEEK 9

WEEK 10

WEEK 11

WEEK 12

WEEK 13

WEEK 14

WEEK 15

12 MONTH PROGRAM

PROGRAM CALENDAR

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Launch

Baseline report

Half way

Day 100

Final report

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To take part in the Global Challenge, your employees must register in teams of 7 via a Team Registration portal

customised specifically for your business. Being part of a team ensures that employees feel supported and enjoy

a sense of friendly competition and accountability to their colleagues. The Global Challenge communication

material raises awareness and creates a buzz in the workplace to drive the best uptake, not to mention

excitement. See page 9 for more information.

Each participating employee will receive their very own Pulse activity tracker – these are delivered directly

to your Team Captains, or to one central point (whichever you prefer). This simple-to-use device is all your

employees need to take part in the Global Challenge. Employees can also use their own fitness trackers,

including Apple Health Kit (Apple Watch), Fitbit and Garmin devices. See page 12 for more information.

Once employees register, we’re here to help support them on their journey. Communication to members

starts in the lead-up to launch day to build excitement, introduce them to the program, and on-board them

in order to personalise the program and understand their starting point. See page 13 for more information.

Your employees’ 100 Day Journey towards a happier, healthier life starts. Kick-off with some internal

communication around the office. See Launch Day ideas for more information.

DAY 1 Launch Day

Employees track their physical activity (steps, cycling and swimming) and work towards a daily target

of 10,000 steps. Each step adds to their team’s progress on their virtual journey, unlocking new locations

and building awareness of their activity levels and how to improve. They’ll quickly learn that it all adds

up to help create a happier, healthier version of themselves.

DAY 2 Tracking physical activity - step entry opens

1-3 MONTHS TO GO Team Registration and internal communication

1 MONTH TO GO Countdown to the Global Challenge

1-2 MONTHS TO GO Member Starter Kit delivery


http://gcvp.co/launchday


Just as the Global Challenge’s physical activity component strengthens the body, the psychological wellbeing

module strengthens the mind. By building a positive mindset, employees can learn how to better cope with

stressful situations and become more resilient.

Sleep helps employees measure and understand their sleep patterns and how it can affect their mood, stress

levels, productivity and focus. By measuring the quality and quantity of sleep, and discovering practical tips

on how to improve it, Sleep will have employees bouncing out of bed, ready to tackle each day head on.

DAY 43 Balance launches

DAY 57 Sleep launches

As the 100 Day Journey draws to a close, your employees realise the Global Challenge was never about

beating everyone else, it was about beating the ‘old’ them. Now’s the time to celebrate their achievements

and commitment during the last 100 days with some internal communication.

See end of event celebrations resources – available on the Team Management site in the final stage.

DAY 100 Day 100 - let’s celebrate

Beyond the 100 Day Journey, as part of their 12-month access, employees can continue to check in with the

Global Challenge platform. They can still access their favourite features via the website or mobile app to help

maintain and track their new healthy habits. See page 22 for more information.

After the 100 Day Journey has ended, Flexible Challenges give your employees the opportunity to reinforce

their healthy behaviours and continue to develop stronger habits. There are 3 challenges that you can run

at a time that suits your organisation. See page 22 for more information.

Nutrition incorporates a suite of scientifically developed tools including an innovative food calculator,

a weekly online weight tracker and tailored nutrition advice. The tools combine to positively change

employees’ relationships with food to achieve healthy, sustainable weight goals.

Nutrition launchesDAY 22

DAY 127 – END OF 12 MONTH ACCESS Flexible Challenges

DAY 106 The journey continues – beyond Day 100


http://globalchallenge.virginpulse.com/manage


GET STARTED

You’ve taken the first step by signing up your organisation. So what’s next? Here’s everything you need to know about launching the Global Challenge in your workplace.


Use this handy checklist to ensure nothing is forgotten:

Review system / application

requirements and request

IT support as required.

See page 25 or visit

gcvp.co/systemrequirements.

Access and familiarise yourself

with your Team Management site

Set up your customised Team

Registration portal

Download, print and circulate

internal communication materials

Confirm your teams


http://gcvp.co/systemrequirements

YOUR TEAM REGISTRATION PORTAL globalchallenge.virginpulse.com/manage

The easiest way for you to manage and

build teams is via your custom Team

Registration portal.

To access your unique Team Registration

portal, you need to:

• Log into your Team Management site: globalchallange.virginpulse.com/manage

• Go to ‘Manage Teams’

• Go to ‘Build Teams’ to access your unique

registration site and customise it with your

own welcome message and image.

YOUR TEAM MANAGEMENT SITE globalchallenge.virginpulse.com/manage

Your Team Management site is your one-stop

dashboard to help you coordinate the Global

Challenge in your workplace. It allows you to:

• Set up your unique Team Registration portal

• Promote the Global Challenge in your workplace

with a range of communication materials

• Manage your teams and members

• Access and run reports to see how your organisation

is tracking

• Set up and manage Flexible Challenges after

the 100 Day Journey

• Access FAQs

• Generate, access and pay for invoices

To get started, you’ll need to access and familiarise

yourself with this site. You’ll receive an email from

the Global Challenge to activate your account.

© Virgin Pulse 2017 • globalchallenge.virginpulse.com8 8





© Virgin Pulse 2017. All Rights Reserved

PREVENTATIVE MEDICINE

WHERE WILL THE GLOBAL CHALLENGE

TAKE YOU?


Starts May 25Registrations now Open

WHERE WILL THE GLOBAL CHALLENGE

TAKE YOU?


Starts May 25Registrations now Open

DISCOVER NEW HORIZONS WITH THE

GLOBAL CHALLENGE


Starts May 25Registrations Now Open

REGISTER TEAMS Teams can be built by Organisation Managers,

Area Managers or Team Captains.

Each registered team needs 7 members – including

a Team Captain. One person will register the whole

team (usually the Team Captain) via the Team

Registration portal.

To register a team, Organisation Managers,

Area Managers or Team Captains can simply:

• Visit the Team Registration portal

• Enter the details of all 7 members

• Submit the registration

PROMOTE THE GLOBAL CHALLENGENow that your Team Registration portal is

ready, it’s time to get your employees excited

and encourage them to get involved.

To help you promote the Global Challenge to your

employees, there are a range of communication

materials available via your Team Management site.

To access these:

• Log into your Team Management site

• Go to ‘Communication Materials’

• Download, print and circulate your preferred

posters and materials



REGISTRATION PROCESS

Your Account Manager will provide a more detailed presentation on Team Registration and invoicing for you.

Once teams have been built, as a final check, you’ll need

to confirm them in your Team Management site before

employees can get started (unless you’ve selected the

team payment option). This ensures you know who’s

signing up from which parts of your organisation, as

well as helping you monitor sign-up numbers.

Once you’ve confirmed your teams, registered

employees will receive an activation email and their

Starter Kit will be sent out. This will also generate your

invoice. When you registered for the Global Challenge

you would have selected one of three invoicing and

payment options:

Invoice payments can be made online via credit card or direct transfer as per the invoice terms. Invoices can only be

generated for two or more teams upon confirmation. If you’re not sure of your set up, please contact your Account Manager.

CONFIRMING TEAMS & INVOICING

Team Captain

registers team

of 7

Team Captain

receives

submission

confirmation

email

Organisation/

Area Managers

confirm teams

Each team

member receives

a welcome email

to activate their

account

Members log in

and set up their

profile

ORGANISATION PAYMENT

¢ ORGANISATION PAYMENTIf you selected to pay for your organisation as a whole, once you confirm your teams, your invoice will be generated

via the Team Management site. Invoices will only be generated for organisations with two or more teams. (If you need a

manual invoice to be generated on your final number of teams, please contact your Account Manager).

¢ AREA PAYMENTIf you selected to pay for each area separately, Area Managers will need to confirm teams in their area. An invoice

for teams in their area only will then be generated via the Team Management site.

¢ TEAM PAYMENTIf you selected for each team to pay individually, this will be done at the time of team registration. On registering their

team, Team Captains will be directed to a payment screen where they will be required to pay by credit card.



HOW WE SUPPORT YOUR EMPLOYEES

Remember to:

Ensure the Global Challenge

system / application requirements

have been implemented so

your employees can receive

communications direct from

Global Challenge (page 25)

Print out the communication

schedule and keep it somewhere

handy

Add key messaging to your internal

communication schedule

...Let us do the rest

Once your employees have registered, they’ve taken the first (and often the hardest) step towards a healthier, happier life – and we’re here to help them every step of the way. Here are a few of the key support tools we provide your employees.



Each registered member receives a Member

Starter Kit containing a Pulse activity tracker.

The Pulse is a simple-to-use activity tracker

exclusive to the Global Challenge and is all your

employees need to take part. The Pulse has two

modes to suit the needs of your employees.

Using Sync mode, the Pulse uses Bluetooth technology to

pair with the Global Challenge App for iPhone and Android.

The Global Challenge platform is also compatible with

more than 15 other wearable fitness devices including Fitbit,

Jawbone, Garmin, Misfit, Apple Health Kit (Apple Watch)

and Microsoft Health (Microsoft Band).

Learn more about the Pulse.

STARTER KIT

SYNC MODEPair it

Wear it

Sync it

STANDARD MODEWear it

Track it

Enter it

ACCESSING THE GLOBAL CHALLENGE PLATFORMThe Global Challenge experience is brought

to life with our award-winning website and

smartphone apps.

Members can:

• Track their steps

• Access Nutrition, Balance and Sleep features

• View their progress

• Discover locations on their 100 Day Journey

• Engage with other members on the global

community and much more

Learn more about the Global Challenge app.


http://gcvp.co/pulse

http://gcvp.co/apps


Each week your employees will receive a Global Challenge email with information on what’s coming up, how they’re

tracking, as well as motivational messaging. The key messages from these emails will also be the main theme of

messaging on other Global Challenge channels.

EMAIL & KEY MESSAGING SCHEDULE

COUNTDOWN TO DAY 1 : DAY -28 - DAY -1Event week 4 WEEKS TO GO 2 WEEKS TO GO 1 WEEK TO GO 1 DAY TO GO

Day -28 -14 -7 -1

Main theme Set up your profileStarting location

revealedPulse video

100 Day Journey starts tomorrow

Secondary theme

Competition 1: Best Team Photo

Discover Me Get app readyYour starting

check list

STAGE 1 : DAY 1 - DAY 25Event week WEEK 1 WEEK 2 WEEK 3 WEEK 4

Day 1 8 15 22

Main themeYour journey begins -

Launch videoMini Challenge 1: The Power of 7

You journey so far Nutrition Launch

Secondary theme

Mini Challenge 1: Is your team ready

for next week?Team check-in

Nutrition is coming - Video

Mini Challenge 2: Get ready to Beat your Best

next week

STAGE 2 : DAY 26 - DAY 50Event week WEEK 5 WEEK 6 WEEK 7

Day 29 36 43

Main themeMini Challenge 2:

Beat your BestYour journey so far Balance Launch

Secondary theme

Team check-inBalance is coming -

Video

Mini Challenge 3: Get ready to Spin that

Wheel next week

STAGE 3 : DAY 51 - DAY 75Event week WEEK 8 WEEK 9 WEEK 10 WEEK 11

Day 50 57 64 71

Main theme Half way there video Sleep launch Team check-in Your journey so far

Secondary theme

Mini Challenge 3: Spin that Wheel

Where in the World competition

Where in the World competition - last chance

Mini Challenge 4: Which club will you

join next week?

STAGE 4 : DAY 76 - DAY 100Event week WEEK 12 WEEK 13 WEEK 14 DAY 100

Day 78 85 92 100

Main themeMini Challenge 4:

Join the ClubTeam check-in Your journey so far Final day

Secondary theme

Your final stage Final push 1 week to go Step entry information

END OF EVENT CELEBRATIONS : DAY 101 - DAY 127Day DAY 101 DAY 105 DAY 113 DAY 127

Main theme Celebrate!Final day for 100 Day Journey

step entryMember Survey Team features closeSecondary

themeEnter your final steps

*Subject to change.



* New elements are currently being created and could change

On the Global Challenge platform (website or

mobile), the Community is the perfect place for

your employees to interact with members from

around the world. Here members can comment,

share their stories, inspire each other and share

tips to reach their goals.

OTHER CHANNELS

COMMUNITY GET SOCIAL

For those who like to get social, the Global

Challenge Facebook and Instagram pages provide

the perfect place to connect, keep up to date and

find some extra motivation. We encourage all our

members to join the fun on social media.

Virgin Pulse Global Challenge

@VirginPulseGlobalChallenge

SMART NOTIFICATIONS NEW! TEAM FEEDS NEW!

Tailored notifications

across web, mobile and

email are designed to

provide your employees

with a more personalised

experience, motivating

them to get the most

from the Global Challenge.

This exciting new feature

allows team members

to easily communicate,

motivate and share

success with each other

to reinforce the Global

Challenge team spirit.


https://www.facebook.com/GlobalCorporateChallenge

https://www.instagram.com/gcc_crew

https://www.facebook.com/VirginPulseGlobalChallenge/

https://www.instagram.com/virginpulseglobalchallenge/?hl=en


MINI CHALLENGES

Mini Challenges provide members with that extra bit of motivation

throughout their journey, not to mention some extra fun. The four

bite-sized activity-based challenges encourage members to push

themselves that little bit further or work together as a team.

Virtual trophies are up for grabs!

POWER OF 7 BEAT YOUR BEST

Days 9 - 11 Days 30 - 33

SPIN THAT WHEEL JOIN THE CLUB

Days 51 - 53 Days 79 - 85

REWARDS & RECOGNITION

Throughout their 100 Day Journey and beyond, your employees will receive rewards and recognition based on

their actions, positively reinforcing their new healthy habits. Virtual trophies and certificates will be automatically

awarded at the right times to help keep members motivated. It’s all part of the science of the Global Challenge

- making small manageable changes that build strong and long-lasting habits for your employees – and a more

productive workforce for your organisation.



HOW WE SUPPORT YOU

Remember:

Assign roles and responsibilities

in your organisation

Add key dates to your calendar

and use the available materials

to promote the Global Challenge

Familiarise yourself with the

reports, when they are available

and how to use them

To make it as simple as possible to manage the Global Challenge in your workplace, there are a range of tools, resources and reports to help.



YOUR UPDATE EMAILSThroughout the Global Challenge, your Account

Manager will be in regular communication to remind

you of what’s coming up for your employees, share the

latest information and alert you to when new reports

are available. Keep an eye on your inbox and make sure

you’ve added your Global Challenge Account Manager

to your safe-sender list.

ROLES & RESPONSIBILITIESTo make it easier to roll out the Global Challenge there are three key roles / each with their own responsibilities

and access levels.

¢ ORGANISATION MANAGERYour organisation may have one or more Organisation

Managers to help facilitate the Global Challenge in your

workplace. Organisation Managers have the following

responsibilities:

• Your organisation’s key contact with Virgin Pulse

• Access to organisation-wide reports

• Access to communication materials

¢ AREA MANAGERYour organisation can have one or more Area Managers

to help facilitate the Global Challenge at a more

local level (eg. site, country) and have the following

responsibilities:

• Your organisation’s key contact with

Virgin Pulse for their area (eg. site, country)

• Access to area level reports


¢ TEAM CAPTAINEach team has a nominated Team Captain who helps

support, motivate and encourage their team. They also

• Ensure their team receives their Starter Kits

(unless another person has been nominated)

• Receive emails on behalf of members who choose

to use a username and not a work or personal

email address

• Manage team details, including email addresses to

ensure they’re correct. They can also replace/swap

team members if required




TAKE IT OUTSIDETry a walking meeting instead



HEADING TUNGSTEN LIGHT 55/50 HEADING TUNGSTEN SB 55/50

globalchallenge.virginpulse.com


Steps 11,640

Bike (km) 8

Swim (m) 500

TUESDAY

6 JUNE 2017

TARGET14,000

P.B.16,415

TEAM AVG.15,521

DAILY PROGRESS

Nutrition

Balance

Sleep

Community

Trophies

OUT OF OFFICE DOESN’T MEAN OUT OF TOUCHGET MOBILE

DOWNLOAD YOUR GLOBAL CHALLENGE APP NOW


HEADING TUNGSTEN LIGHT 55/50 HEADING TUNGSTEN SB 55/50

globalchallenge.virginpulse.com

TEAM MANAGEMENT SITE

COMMUNICATION MATERIALSWe’ve created a full suite of communication material

to help you engage and excite your employees

throughout the Global Challenge adventure. It’s

as simple as downloading, printing and circulating

throughout your workplace. You can easily navigate

the range of material using the categories which list the

key stages of the program.

For the most impact, remember to display the posters in

the lead-up to key dates in the Global Challenge, such

as Mini Challenges or the launch of Nutrition, Balance

and Sleep. We’ll also send you reminders ahead of these

key dates to ensure you’re getting the most out of the

program for your employees and your organisation.

You’re probably already familiar with your

Team Management site after getting started.

This site houses everything you need to run

the Global Challenge in your workplace.

From here you can:

• Manage your teams as well as roles within

your organisation

• Run, request and view reports

• Download posters and collateral to communicate

the Global Challenge internally

• Set-up, promote and manage Flexible Challenges

after the 100 Day Journey



REPORTSDuring the 100 Day Journey you’ll have

access to a suite of detailed, user-friendly

reports showcasing your organisation’s

(and areas’) progress.

BASELINE REPORTAvailable three weeks into the event, this report identifies your organisation’s unique health

and performance challenges at the start of the Global Challenge. You can compare it with

your Final Report at the end of the 100 Day Journey to see the impact of the Global Challenge

in your organisation.

* Organisations with lower than 30 participants or 20 survey responses will have access to the Global Baseline Report

in order to protect the privacy of employees.

FINAL REPORTAvailable after the 100 Day Journey has concluded, this report provides an aggregated view

of your organisation’s positive results alongside global benchmarks set by 340,000+ other

employees who participated, so that you can assess how your organisation measures up.

DEEP DIVE REPORTSDeep Dive Reports are available on a variety of different topics and empower your organisation

to make better business decisions. They provide evidence of the health and performance

challenges that matter in your organisation, then benchmark you at an industry and global level

for a wider perspective and competitive advantage. Speak to your Account Manager for more

information on these custom reports.

INSIGHTS A range of reports to provide you with a more in-depth overview of health and wellbeing in your organisation. We don’t recommend sharing these with your employees.



PROGRESS REPORTAvailable from Week 2, this provides an overall snapshot of how the teams in your organisation are

tracking, including the most active / improved teams and members.

LEADERBOARDSThe Leaderboard can be filtered at Member, Team and Area levels to help you drive some friendly

competition and celebrate achievement in your workplace.

AVERAGESTrack your employees’ combined step averages, by week or month.

REAL-TIME REPORTS

A range of reports designed to help you celebrate your employees’ achievements.

ACTIVITY LEVELSSee the distribution of your employees across defined activity levels. The more who reach or exceed

the magic “active” level, the better!

MOST IMPROVEDCompare the most improved members or teams, week by week. It’s not only the most active who

deserve praise and recognition!

TROPHY WINNERSSee which virtual trophies your employees have won.



BEYOND DAY 100

To keep the motivation high and ensure their healthy habits stick, remember to:

Download, print and circulate

relevant communication material

to encourage employees to keep

tracking their activity

Plan appropriate times to

run each of the three Flexible

Challenges

Use the available Flexible

Challenge resources to promote

the challenges in your workplace

Register for the 2018

Global Challenge

The 100 Day Journey helps your employees develop a set of healthy new habits, but it doesn’t end there.



INDIVIDUAL MINI LEAGUESSTEP ENTRY NUTRITION TROPHIES COMMUNITYBALANCE SLEEP

12 MONTH ACCESS

FLEXIBLE CHALLENGESFlexible Challenges give you the opportunity to

reinforce the healthy behaviours your employees

developed during their 100 Day Journey. They are

available 1 month after Day 100 and are designed to

work around your schedule, with the flexibility to launch

at a time that suits your organisation. To set up, manage

and promote Flexible Challenges in your workplace,

visit your Team Management site.

For the remainder of your organisation’s 12 month access, your employees can continue to track

their progress and use the following features:

They’ll also continue to receive monthly emails and other Global Challenge communications to help keep them

motivated and engaged.

A Guide to Flexible Challenges will be available on your Team Management site in the final stage of the 100 Day Journey.

HYDRATION

Employees track their water intake, becoming more aware of how much they drink

and what they need to be fully hydrated in order to perform at their best. Includes

practical tips on recognising and preventing dehydration.

SUMMIT

Employees work together to climb a virtual mountain, recording their combined steps

to move the team forward. They’ll tackle various challenges along the way to win

bonus points for the team. This challenge encourages team work and connection

between colleagues.

CHASEAn individual challenge that encourages employees to re-connect with their

Pulse and track their activity whilst enjoying some friendly rivalry in the workplace.



FAQSGot a question? You’ll find the answer via our extensive FAQs at gcvp.co/faqs

¢ WHAT HAPPENS AFTER TEAMS HAVE REGISTERED?Once your employees have formed teams of 7 and

are confirmed via the Team Management website,

they receive a welcome email, complete with a unique

activation link and log-in information. In the lead up

to Day 1, your employees will receive their Pulse,

which they wear every day to track their activity.

¢ MY EMPLOYEES ARE NOT RECEIVING EMAILSIf both you and your employees are not receiving

emails, it’s likely that your organisation has not

implemented our optimal IT system requirements.

See page 25 for full details.

¢ CAN I RESEND WELCOME EMAILS?Yes – select ‘Resend welcome email’ on the Manage

Teams page: globalchallenge.virginpulse.com/manage

It’s important to check that the correct email

address has been provided before resending the

welcome email.

¢ WHEN IS PAYMENT DUE?Organisation Managers need to confirm teams

via the Team Management site:

globalchallenge.virginpulse.com/manage

Teams can be confirmed through online credit card

payment, or by generating an invoice that will be

due within 14 days of the invoice date. All payment

instructions can be found on the invoice. Team places

are not confirmed until you pay by credit card or

generate an invoice.


https://globalchallenge.virginpulse.com/manage

https://globalchallenge.virginpulse.com/manage


¢ CAN CHANGES BE MADE TO TEAMS AFTER REGISTRATION?

Yes – Organisation and Area Managers, as well as Team

Captains, can change members’ details and replace

members if necessary. This can be done by accessing

‘Manage Teams’ on the Team Management site:

globalchallenge.virginpulse.com/manage

¢ CAN EMPLOYEES IN DIFFERENT OFFICES, REGIONS AND STATES TAKE PART?

Absolutely – anyone in the world can take part in the

Global Challenge. They just need internet access. In

fact, that’s one of the benefits of the Global Challenge

– you don’t need to even work in the same hemisphere

as teammates. If you have team members in different

offices, the Team Captain will need to forward individual

Starter Kits to team members when the team Starter

Kit arrives.

¢ WHAT HAPPENS IF A TEAM DOESN’T HAVE 7 PARTICIPANTS?

The Global Challenge can only accept teams of 7.

If someone pulls out, that team member will need

to be replaced via the Team Management site so the

team is not disadvantaged. The replacement will ‘inherit’

any steps entered by the previous member prior to

the change.

¢ HOW DO I SYNC MY STEPS USING MY PULSE?Your Pulse uses your smartphone to sync your daily

steps to the mobile app. To sync your steps, you need

to ‘pair’ the Pulse to your smartphone and upload your

daily activity. To find out how, visit: gcvp.co/pulsepairing

Remember that Step Entry opens on Day 2 of the 100

Day Journey.

¢ CAN I USE MY OWN WEARABLE DEVICE OR FITNESS TRACKER?

Although the Pulse remains the preferred choice for

many Global Challengers, there are those who prefer

to use their own wearable device or fitness tracker.

Our award-winning site accepts step and sleep data

from a variety of third-party wearable devices and

fitness trackers including Fitbit, Jawbone, Garmin, Misfit,

Apple Health Kit (Apple Watch) and Microsoft Health

(Microsoft Band). For a full list of devices visit:

gcvp.co/devices

As well as the devices which you can sync automatically,

the below devices have been tested for accuracy against

the Pulse and you can enter daily steps recorded on

these devices manually:

• LifeTrak: Zone C410, Move C300, Core C200

• Withings: Pulse

• Striiv: Smart, Play

• Omron: HJA-300-EK, HJA-300-EY

For more information, visit: gcvp.co/faqs



http://gcvp.co/pulsepairing

http://gcvp.co/devices

http://gcvp.co/faqs


COMMUNICATIONEveryone registered in the Global Challenge

will receive emails from the following email

addresses: [email protected]

Please ensure this email address is trusted

and listed by your IT department as a safe recipient,

to ensure emails are not regarded as spam or junk mail.

IP addresses which should be allowed / white-listed to

receive our email communications, including activation

emails and ongoing challenge communications

throughout the event, are as follows:

• 198.37.155.179

• 184.173.153.77

CNAME RECORDSPlease allow / whitelist the following domains for email

communication:

• veroemail.virginpulse.com

• virginpulse.com

• email.gettheworldmoving.com

• gettheworldmoving.com

SYSTEM / APPLICATION REQUIREMENTSFor the most current system / application requirements, visit: gcvp.co/systemrequirements

To ensure your employees enjoy the

best user experience across the Global

Challenge website and mobile app, and

receive important email communications

throughout their journey, it’s important

to have your IT department look at our

optimal system requirements. If you’re

interested in finding out more about our

information security and privacy practices,

refer to our privacy policy and security page:

globalchallenge.virginpulse.com/privacy.



SUPPORTED BROWSERSAll members will require a web browser to access the

site. The site is optimised for the latest major releases

of the following browsers on a rolling basis:

• Google Chrome

• Firefox

• Safari (Mac and Windows)

• Internet Explorer

We ensure compatibility with older versions of Internet

Explorer, which we support down to IE7. We no longer

support IE6. We don’t test other browsers, such

as Opera, SeaMonkey, Konqueror, etc., nor can we

guarantee site performance or user experience with

older versions of other browsers (e.g., older versions

of Firefox, Safari and Chrome). Because of the differences

in behaviour and support offered by each browser, you

may find page layouts or minor functional differences

when using the site in different browsers.

MULTIMEDIA (AUDIO & VIDEO)HTML5 video and audio players are now used for

multimedia content on Virgin Pulse Global Challenge

websites. Please check the chart below to see if your

browser has native support for HTML5 video and audio.

BROWSER INTERNET EXPLORER

CHROME/ SAFARI FIREFOX

HTML 5 AUDIO & VIDEO

9+ 4+ 3.5+

¢ DO I REQUIRE ADOBE FLASH PLAYER?Some users with older web browsers (such as older

versions of Internet Explorer, Chrome, Safari and Firefox)

may require Adobe Flash Player to watch and listen to

multimedia content. Please contact your local IT Support

Team for assistance.

JAVASCRIPTJavascript must be enabled within your browser

to ensure correct functionality of the website.

COOKIESCookies must be enabled within your browser.

Please refer to our privacy policy for details

on what information we collect and how we use it:

globalchallenge.virginpulse.com/privacy

BROWSER / SCREEN RESOLUTIONWe support a range of browsers and screen resolutions

and, where possible, provide a fully responsive web

layout which will resize and optimise content and layout

to suit whichever device you may use to access the site

(e.g. smartphone, tablet, laptop and desktop computers).

To enjoy an optimal experience, we recommend a

resolution of at least 1024 x 768 pixels. We also provide

a responsive mobile version of the website suitable

for web browsers running on handheld devices with

smaller screens, in addition to dedicated iPhone and

Android™ apps.


http://globalchallenge.virginpulse.com/privacy


IPHONE & ANDROID APPSThe award-winning Global Challenge mobile apps are

available on iPhone and Android™ devices that meet

the following requirements:

• iPhones with iOS 8.0 or later. Compatible with

iPhone, iPad and iPod touch

• Android devices with Operating Systems 4.0.3

and above. Operating Systems 4.3 and above are

strongly recommended, as this will enable Bluetooth

sync capability

FIREWALLSPlease ensure that the following websites are non-

blocked / trusted sites within your company. This is very

important if your organisation has any type of corporate

firewall policy:

• *.virginpulse.com

• *.googleapis.com

• *.virtualearth.net

• *.edgecastcdn.net

• *.blob.core.windows.net

• *.themes.googleusercontent.com

• fonts.gstatic.com

• *gcvp.co

• *.gettheworldmoving.com

Unblocking the following domains is strongly

recommended. Blocking them may result in reduced

or degraded device integration, video, or sharing

functionality for members taking part in the Global

Challenge in your organisation:

• *.vidyard.com

• *.scorecardresearch.com

• googletagmanager.com

• googleadservices.com

• google-analytics.com

• google.com

• googleads.g.doubleclick.net

• *.mktoresp.com

• munchkin.marketo.net

• *.newrelic.com

• *.cloudfront.net

• gb.symcd.com

• bam.nr-data.net

• cdn.mxpnl.com

• api.mixpanel.com

• *po.st

• *typeform.com

• app.validic.com

• *.jawbone.com

• *.fitbit.com

You can verify that you have access by entering

the following addresses into a web browser:

• https://globalchallenge.virginpulse.com

(shows Global Challenge home page)

• http://www.google-analytics.com

(redirects to Google Analytics home page)

• http://www.sharethis.com

(shows ShareThis home page)

• http://www.scorecardresearch.com

(shows Scorecard Research home page)

• http://www.virtualearth.net

(redirects to Bing maps)

• http://vidyard.com

(shows Vidyard home page)

• https://fonts.googleapis.com/css?family=Oswald

(shows Google fonts page)

• https://gccmarketing.blob.core.windows.net/

event/2016/Nutrition/Features/all-about-balance-

eng.pdf (displays Nutrition infographic)

• http://gcvp.co

(redirects to Global Challenge home page)The Bluetooth® word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by Virgin Pulse Global Challenge is under license.

Android is a registered trademark of Google Inc. iPhone is a registered trademark of Apple Inc. IOS is a registered trademark of Cisco in the U.S. and other countries and is used under license.


https://gccmarketing.blob.core.windows.net/event/2016/Nutrition/Features/all-about-balance-eng.pdf


Documents

VIRGIN PULSE GLOBAL CHALLENGE€¦ · VIRGIN PULSE GLOBAL CHALLENGE Everything you need to know about the Global Challenge. WELCOME TO VIRGIN PULSE GLOBAL CHALLENGE The Global Challenge