VELMURUGAN GPhone: +91 95002 92900E-mail: veluworld2020@gmail.comSystem Administrator with 5 years’ 9 months’ experience___________________________________________________________________________________________

CAREER OBJECTIVE

Focused and motivated towards IT administration and desktop support engineering, seeks a right position

coextensive with multiple skills and experience in providing technical support in IT environment.

PROFESSIONAL SUMMARY

Installation and configuration of All Windows based Operating Systems and its applications.

Installation and configuration of Active Directory Domain services.

Installation and Configuring and administration of DHCP Server and Client.

Administration of file server and print server including user permissions, quota allocation

And file screening management.

Installation and Configuring and administration of Windows Deployment Services.

Installation and Configuring, troubleshooting and managing various printers and its drivers.

Configuration and maintenance of Microsoft Office 365 suite.

Troubleshooting Windows XP, Vista, 7, 8, 8.1, 10and its related issues.

Installation, configuration and Maintaining of Access Point for Wireless Access.

Installation of device drivers & hardware components.

Installation of various software’s at the requirement basis.

Monitoring and Maintaining Software updates and windows updates.

Troubleshooting the Antivirus Problems and providing solutions.

Managing & maintaining Network Connectivity Issues.

Performing Server Backup using Tape Drive for Weekly, Monthly basis.

PROFESSIONAL EXPERIENCE

M/s Mahindra First Choice Wheels Ltd.,

Designation : System Administrator

Duration : 02 May 2015 – Till date

Roles and responsibilities:

Managing and Maintaining 200+Desktops, 30+Laptops with Microsoft Windows Family

Managing and Maintaining Microsoft Windows Server 2008 R2 Domain Controller with 250

Users in the organization in Active directory.

Managing and Maintaining Three Cisco SG300 Series 10/100/1000 Mbps 48 port (Manageable), One D-

Link 1910 Series 10/100/1000 Mbps 52 port (Manageable) based local area network along with Optic

Fiber Cable and CAT-6 Patch Cables Connectivity.

Monitoring and maintaining Cyberoam 200iNG firewall for secured internet access over IT environment

Installation, configuration and Maintaining of Motorola Symbol Access Point for Wireless Access.

Installation, configuration, migration and troubleshooting Windows XP, Vista, 7 Clients and Windows Server 2003 R2/2008 R2/2012 R2 and its applications.

User creation, deletion and assigning permissions for sharing and security.

Group creation, deletion and assigning permissions for sharing and security

Installation and configuration of Cisco VPN Client.

Managing and Troubleshooting Local Printer and Network Printer and its drivers.

Installation, Configuration and troubleshooting of Microsoft office 365 suite.

Daily, weekly and monthly backup for user’s data’s and restore the data’s.

Assisted company personnel with desktop operation both hardware and software related issue Supervised and performed the installation of new IT network equipment, system software and

desktop computer Updated management on a regular basis through reports, email, and presentations. Performed technical support, including escalation of problems and incident identification with

subsequent resolution.

M/s Vays Infotech Pvt Ltd deputed in Wipro Infotech.,

Client : City Union Bank Ltd, Chennai, TAMIL NADU.

Designation : Datacenter Operations - Engineer

Duration : 01 December 2014 – 01 April 2015

Roles and responsibilities:

Managing Datacenter which contains 75 Servers and Network devices. Monitoring and Maintaining Servers using E-Viking monitoring tool. Installing and configuring Windows server 2003, 2003R2, 2008, 2008R2, RHEL-5.8,6 Configuring Network and Remote connections Monitoring the performance and health of the server Troubleshooting hardware and operating system related issues Maintain backup of the recorded data and maintain it safely. Daily ,monthly backup for data’s and restore the data’s Using Symantec Net Backup. Monitoring CPU, Memory, File system utilization using NMON analyzer server monitoring tool. Everyday Server and storage health checkup.

Ensure compliance with the standard procedures as applicable to data center operations. Take directive from customer, understand their requirements and process the specific

information. Collecting Application, system and security logs and scheduling tasks in Windows Server. Report Generating, IT policies, Mail Handling, Asset management and backup activity.

M/s Vays Infotech Pvt Ltd deputed in Wipro Infotech.,

Client : Gabriel India Limited, HOSUR, TAMIL NADU.

Designation : Desktop Support - L2

Duration : 18 August 2014 – 30 November 2014

Roles and responsibilities:

Managing and Maintaining 150+Desktops, 15+Laptops with Microsoft Windows Family

Tickets raised Using e-Helpline tool by the user, viewing tickets and analyzing problems regarding End

user request and Resolving at the time within the SLA.

Managing and Maintaining Microsoft Windows Server 2003 R2 Additional Domain Controller, File

Server, Tape Drive Backup using HP Storage works Ultrium 920.

Managing and Maintaining Microsoft Windows Server 2008 R2 File Server, Rack Server IBM

Managing and Maintaining Cisco 1800 Series Integrated Service Router Up to two 10/100 Mbps built-in

routed ports(Manageable), Two Cisco 2600 Series 10/100 Mbps 48 port (Manageable), One Cisco 2690

Series 10/100 Mbps 24 port (Manageable) based local area network along with Optic Fiber Cable and

CAT-6 Patch Cables Connectivity.

Installation, configuration and Maintaining of Cisco 500 small business Access Point for Wireless

Access.

Installation, configuration, migration and troubleshooting Windows XP, Vista, 7 Clients and Windows Server 2003R2 and its applications.

User creation, deletion and assigning permissions for sharing and security.

Group creation, deletion and assigning permissions for sharing and security

Installation and configuration of VPN Client in SAP Environment.

Managing and Troubleshooting Local Printer and Network Printer and its drivers.

Daily, weekly and monthly backup for user’s data’s and restore the data’s.

Assisted company personnel with desktop operation both hardware and software related issue Supervised and performed the installation of new IT network equipment, system software and

desktop computer Updated management on a regular basis through reports, email, and presentations. Made use of Helpdesk systems to make work-load prioritization, to update calls. Performed technical support, including escalation of problems and incident identification with

subsequent resolution.

M/s MAXIMIZE TECHNOLOGIES, VELLORE, TAMIL NADU.

Designation : Desktop Support Engineer

Duration : 19 January 2011 – 13 August 2014

Roles and responsibilities:

Managing and Maintaining 158+Desktops, 8+Laptops with Microsoft Windows Family,

Managing and Maintaining Networks with Cisco (2950 series) 24 10/100/1000Mbps ports Manageable

switch and TP-Link 24 10/100/1000Mbps ports unmanageable Switches.

Installation, configuration and troubleshooting Windows XP, Vista, 7 Clients and Windows Server 2008, 2008r2 and its applications.

User creation, deletion and assigning permissions. Installation and maintenance of DHCP Server and Client. Installation of operating systems through LAN Network using Windows Deployment Services. Installation and maintenance of file server and print server including user permissions, quota allocation

and file screening management. Provide day-to-day troubleshooting support to managed environment infrastructure. This involves

working with users and client to resolve problems related to infrastructure. Troubleshooting hardware & resolving network connectivity issues. Troubleshooting and managing Laser printers, Dot matrix printers (TVS MSP 355) and its drivers. Troubleshooting & maintenance of desktops PCs, laptops, modem & scanner, etc., Installation and maintenance the antivirus and troubleshooting problems. Installing and Configuring Hardware parts replacements for CPU, Laptops. Installing and Configuring, Maintaining Software updates, Patches and Windows updates.

TECHNICAL SKILLSHardware & software : A+ Certified (PC Troubleshooting and Repair) & MS Office XP, 2003, 2007, 2010.

Client Operating System : MS Windows 98, XP, Vista, 7, 8, 8.1,

Server Operating System : Microsoft Windows Server 2003R2, Server 2008, Server 2008R2, 2012.

Networking : Course Completed (Cisco Certified Network Associate (CCNA))

Server Administration : Course Completed (Microsoft Certified IT Professional)

EDUCATIONAL QUALIFICATIONS

1. B.TECH., INFORMATION TECHNOLOGY, 2010Saraswathi Velu College of Engineering (Anna University), 62%

2. DIPLOMA, INFORMATION TECHNOLOGY, 2007Dr. M.G.R Polytechnic College, 73%

3. HIGHER SECONDARY, +2, 2004Govt.Boys.Hr.Sec.School, Latheri, Vellore District, 65%

4. SSLC, 10th STD, 2002Govt.Boys.Hr.Sec.School, Latheri, Vellore District, 64%

PERSONAL STRENGTHS

Can meet everyday stress with emotional stability, objectivity, and optimism

Goal-oriented professional with highest levels of personal initiative, integrity, and work ethic

Demonstrate professional character qualities including perseverance, accuracy, and punctuality

Enthusiastic, and flexibile.

PERSONAL PROFILE

Name : G.VelmuruganFather Name : A.M.GopalDate of Birth : 03-April-1987Gender : MaleNationality : IndianLanguages known : English, TamilAddress : No. 59, Murugan Kovil Street,

Kasikuttai, Jafrapettai (post), Vellore - 632 006, Tamil Nadu, India.

Passport Number : J8076953.