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Agenda
• Welcome / Opening Remarks
• US Signal Overview
Service Delivery
NOC
Network/ Cloud Solutions
• Virtualization/ Cloud Design
• Resource Pool Sizing
• VM-Based Back Up Service
• DRaaS
Customer/ Partner Managed
US Signal DRaaS
• Closing Remarks
About Us
US Signal Overview•Privately held, debt free, Service Provider – HQ in Grand Rapids, MI
•14,000 fiber miles in eight states
•Strategic partnership with Cisco
•Recent 100G DWDM deployment
•SSAE 16 SOC I Type II Certified Data Centers
Service Delivery
Doing business with us is easy.
As a customer of US Signal you have
one point of contact from the time your
order is submitted through installation.
Dedicated project managers provide you
with updates through each phase of the
installation process and assist with any
questions you may have.
Network Operations Center
The same things that are important to you are important to us.
Being able to get the help you need, when
you need it is critical to running your
business. Our NOC Surveillance Center
provides network monitoring 24 hours a day,
7 days a week. When you call the US Signal
NOC, your call is answered within 30 seconds
by a fully qualified maintenance technician
who immediately starts troubleshooting your
issue.
US Signal Solutions
VMware vCloud Powered Infrastructure-as-a-Service
(IaaS)Network Options:
• MPLS
• Internet
• Ethernet
• Dedicated
circuits
• 7 Data centers
• Fiber
Storage:
• Geographically Diverse
• RAID5 Configured Network Attached Storage
• Replication & Snapshot Service
• Off-site Backup
Resource Pools:
• vCloud Powered Resource Pools
• vCloud Director
• Dedicated and Flexible Options Available
• Management and Monitoring 24/7/365
• SLA Availability: 100%
Security:
• Managed Firewall – NAT, IPsec VPN, Application Level Gateway
• Advanced Security – Virtual Firewall, SSL-VPN, Content Filtering, Anti-Spyware, Anti-Spam, Anti-Virus, Anti-Malware
• Unified Threat Management – Intrusion Prevention & Detection, Activity Logging, Event Management
Optical Network
The US Signal debt-free, fiber optic network is one of the largest, fully deployed networks in the Midwest, covering Illinois, Indiana, Michigan, Ohio, Wisconsin and Missouri.
Lighting the way to advanced
Network management
Safety In Numbers
Geographically Diverse Data Centers and Redundant
Network
Peering Akamai
Microsoft
Amazon
Netflix
(CDN Appliance Testing)
US Signal vCloud Powered Services
Why are customers interested in the cloud?To securely meet the on-demand computing requirements of their business with an
environment purpose built for tolerance and availability.
EXTEND their datacenter
• Familiarity: utilize the same applications as today and continue to manage VMs with VMware
• Retain control over environment
• Spin up virtual machines in the event of a disaster
• Create hybrid environment between current virtual machines and cloud based resources
SECURE infrastructure
• Customer environments are isolated from one another within their own unique VLAN
• Network segments are isolated along with firewall rules
• Advanced security firewall available for additional security measures
ACCESS resources on demand
• Add/Remove CPU/RAM as needed
• Create golden server images
• Quickly provision new vApps and VMs
Data Center 2 Resource Pool
Compute
Memory
Storage
Two Cloud Data Centers
40 Gb Data Center Interconnect
Less Than 5ms Latency
•Two Data Centers Currently Available
•Unmetered Bandwidth Between Datacenters
•Non-Blocking Access to Private Network
•Unmetered Internet Bandwidth with Managed Firewall
Data Center 1 Resource Pool
Compute
Memory
Storage
VMware Powered Cloud
Virtual Resource Environment
• Consumed in blocks of resources• Free connectivity to MPLS & VES WANs• Un-Metered Usage & Bandwidth• Cisco UCS Hardware• Fiber channel connected 3PAR SAN Storage• Geographically diverse site options
Two US Signal OfferingsDedicated Resource Pool (DRP) Offering:• 100% Commit on hardware resources
- Compute- Memory
• 24x7 Performance
Flexible Resource Pool (FRP) Offering:• Dynamic performance depending on available
resources• Lower cost and operation• Great for Development
VMware vCloud Director
Secure Private Cloud
Organization: Marketing Organization: Finance
Organization VDCs CatalogsOrganization VDCs Catalogs
VMware vSphere
VMware vCenter Server
Resource Pools Datastores Port Groups
(Go
ld)
(Bro
nze
)
Provider Virtual Datacenters
(Sil
ver)
Users & Policies Users & Policies
VMware vCloud Director
VMware vCloud Director
Manage your cloud
VMware vCloud Director
SSAE16 Compliant Data Centers
What does it mean to have SSAE 16 SOC I Type II Certified Data Centers?Statement on Auditing Standards SSAE 16 SOC I, is an internationally recognized auditing standard developed by the American Institute of Certified Public Accountants (AICPA).
A SSAE 16 SOC I audit is widely recognized because it represents that a service or outsourcing organization has been through an in-depth audit of their control activities, which generally include controls over information technology and related processes.
As one of the highest industry accepted auditing standards for service companies, SSAE 16 SOC I certification provides customers with guaranteed security and reliability for their systems.
The Design Process
What Are The Business Objectives?
On a LocalAppliance/Server
On User’s Device In the Data Center In the Cloud
The Design Process
Gathering Requirements For The Design Design Factors - Applications
• Availability
• Performance
• Responsiveness
• RPO/ RTO
• Resiliency
The Design Process
Gathering Requirements For The Design Logical & Physical Design Planning
• Facilities
• Hardware Compute Storage Network
• Software
• Security Facility Customer Data Network
• Administration
• Compliance
• Back-up & Recovery
The Design Process
Gathering Requirements For The Design
Tools to assess the current environment• VMware Capacity Planner
• OS – Specific Tools
• Existing monitoring & Management Apps Server Storage Network
• 3rd Party Virtualization Assessment Tools
• If already Virtualized – Virtualization Management Products VCenter Server
The Design Process
Understanding Constraints• Financial
• Licensing
• Compliance
• Hardware
• Performance/ SLA
• Network
The Design Process
Understanding Constraints - Network• WAN Speed Limitations
Bandwidth Latency
• WAN Quality Limitations Reliability Congestion
Sizing of Resource Pools
“Right Sizing” The Resource Pool
Tools• Promos / Trials
• Test & Development
• Active Directory
• Databases
• Applications
• Web
• File/ Print
Use platform-as-a-service (PaaS) for ap-plication development
Deploy integrated computing platform
Deploy application- or workload-specific systems/appliances
Applications delivered via software-as-a-service (SaaS) model
Reduce data center power and cooling requirements
Major database deployments or upgrades
Use cloud infrastructure services
Improve collaboration capabilities
Deploying applications on or for new mobile devices
Business intelligence/data analytics initia-tives
Regulatory compliance initiatives
Deploying a "private cloud" infrastructure
Mobile workforce enablement
Desktop virtualization
Data center consolidation
Business continuity/disaster recovery programs
Information security initiatives
Manage data growth
Major application deployments or upgrades
Increased use of server virtualization
Improve data backup and recovery
0% 5% 10% 15% 20% 25% 30% 35%
11%
11%
14%
15%
16%
17%
20%
20%
20%
21%
21%
22%
22%
23%
24%
25%
27%
27%
29%
30%
30%
Which of the following would you consider to be your organization's most important IT priorities over the next 12-18 months? (Percent of respondents,
N=614, ten responses accepted)
Virtualization and Data Protection are Top IT Priorities
Virtualization and
Data Protection
are top IT priorities
for the majority
of organizations
VM-Based Backup Service
• Scheduled off-site backups of VMs
• Backups are stored on SAN storage in Alternate Region
Retention is 5-7 days
• (1) full backup per month; daily incrementals
• Customer initiates restoral via the NOC
• Price: based on subscription fee and either number of VMs elected or storage used
• Ordering: will be an election process when ordering a Resource Pool
Back up your VM’s• Snap shots available within Vcloud Director
Back up your VM’s off-site
Customer Managed Disaster RecoveryGeographically Diverse Data Centers Allow for Multiple DR Solutions
Grand Rapids, MI
Southfield, MI
Utilize Multiple Data Centers
Applications
Virtual Machines
Sites
Methods Examples
• Load Balancing & Automatic Failover
• Software Replication
• Software Replication
• File-Based Backups
• Load Balancing
• Software Replication
• Image-Based Backups
• Windows NLB
• JetNexus
• Riverbed Stingray
• SQL Server Replication
• Symantec Backup Exec
• Acronis True Image
• Windows Backup
• Microsoft DFS
• Double-Take Copy/Move
• Acronis True Image
• Symantec Ghost
US Signal DRaaS coming Q2 2013
• VM Replication and Failover Service
Cloud Storage
Un-Metered Bandwidth between US Signal Cloud
Resources
Customer Managed Hybrid CloudGeographically Diverse Data Centers Allow for Multiple DR Solutions
Your Data Center
US Signal Data
Center
Utilize Multiple Data Centers
Applications
Virtual Machines
Sites
Uses Examples• Augment your
applications by adding more capacity in the cloud or load balancing across
• Add capacity without hardware
• Move to the cloud at your own pace
• Site Diversity
• vCloud Connector to move resources to and from your cloud
• Windows NLB across to add additional servers
• Virtual Desktops
• Advanced Security for Networking
• Create vApp Templates for bursting capacity
• Move and test at will by creating clones or copies
• Add a cloud in Grand Rapids or Southfield, MI
• Setup DR across sites
US Signal DRaaS coming Q2 2013
• Site Replication and Failover Service
Cloud Storage
Customers can use US Signal Cloud Storage for:• Department & User Data
• Backup Data
• Cold Site Replication target
Comparison of Methods
Cost RTO Expertise Failover
File-Based Low Daily/Weekly Low None
Machine Image Low Manual Low None
Replication-Based
Medium to High Minutes to Hours High Optional
QuestionsQuestions
