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Using Technology to Enable Using Technology to Enable Strategic Human Capital Strategic Human Capital Management Management SEAN LOISELLE Senior Director, Human Capital Management Oracle Asia Pacific 24 November 2005

Using Technology to Enable Strategic Human Capital Management · 2005-12-01 · Using Technology to Enable Strategic Human Capital Management SEAN LOISELLE Senior Director, ... FUSION

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Page 1: Using Technology to Enable Strategic Human Capital Management · 2005-12-01 · Using Technology to Enable Strategic Human Capital Management SEAN LOISELLE Senior Director, ... FUSION

Using Technology to Enable Using Technology to Enable Strategic Human Capital Strategic Human Capital

ManagementManagement

SEAN LOISELLESenior Director, Human Capital Management

Oracle Asia Pacific24 November 2005

Page 2: Using Technology to Enable Strategic Human Capital Management · 2005-12-01 · Using Technology to Enable Strategic Human Capital Management SEAN LOISELLE Senior Director, ... FUSION

Oracle & PeopleSoft

Looking AheadOracle HCM Solutions

Page 3: Using Technology to Enable Strategic Human Capital Management · 2005-12-01 · Using Technology to Enable Strategic Human Capital Management SEAN LOISELLE Senior Director, ... FUSION

ORACLE AND PEOPLESOFTThe Best Of Both WorldsORACLE AND PEOPLESOFTThe Best Of Both Worlds

1. People• Dedicated team of HCM experts• 20+ years of HCM customer experience

2. Product

3. Leadership• #1 in HCM Market Share• Defining the Future of HCM

Page 4: Using Technology to Enable Strategic Human Capital Management · 2005-12-01 · Using Technology to Enable Strategic Human Capital Management SEAN LOISELLE Senior Director, ... FUSION

EmployeesEmployees

Self Service

LearningManagement

Compensation and BenefitsRecruitment

HR Administrationand Help Desk

Time and Labor

Workforce Analytics

Payroll

Oracle HCM SolutionsORACLE HCM SUITESupporting the Entire Workforce LifecycleORACLE HCM SUITESupporting the Entire Workforce Lifecycle

Contractors Contractors

SuppliersSuppliers

Page 5: Using Technology to Enable Strategic Human Capital Management · 2005-12-01 · Using Technology to Enable Strategic Human Capital Management SEAN LOISELLE Senior Director, ... FUSION

BUILD OR BUYThe Case for Packaged ApplicationsBUILD OR BUYThe Case for Packaged Applications

SHORTER,QUANTIFIED, PROVEN

LONGER,UNQUANTIFIED

Time to ROI5

NOT REQUIREDREQUIREDCustomer pays.

Quality Assurance

4

REQUIREDREQUIREDPurchase Software

2

STANDARDNONECustomer pays.

Government-required Updates

7

NONE

NONE

REQUIREDCustomer pays.

REQUIREDCustomer pays.

BUILD

DEDICATEDSupport8

NOT REQUIREDRequirements Definition

1

NOT REQUIREDDevelop Application

3

AVAILABLE

BUY

6

#

New Releases

ITEM

Page 6: Using Technology to Enable Strategic Human Capital Management · 2005-12-01 · Using Technology to Enable Strategic Human Capital Management SEAN LOISELLE Senior Director, ... FUSION

WHY ORACLE HCM8 Reasons Customers Choose OracleWHY ORACLE HCM8 Reasons Customers Choose Oracle

Dedicated Sales, Marketing, Development and Support

Lowest TCO according to Nucleus Research

IBM, Accenture, Mercer, Unisys, LG CNSBuiltOne, Metalink

Configuration, automated upgrade scripts

Workforce AnalyticsPerformance Management

Learning ManagementRecruitment

Single view of HR dataIntegrated, Open standards

Dedicated HCM Team

#1

ORACLE/PEOPLESOFT

Reliance on release 1.0 or poorly integrated products from other

vendors for advanced functionality

Functionality4

Customization requirement means high re-implementation costs

Upgradeability5

Most do not have dedicated SAP HR consultants

Partner Commitment

6

Development and Support onlyInvestment8

#2Market Leadership1HCM not a focus business,

secondary part of ERPFocus2

48% more expensive

Multiple data sourcesClient-Server, Proprietary

SAP

7

3

#

Total Cost of Ownership

Architecture

Reason

Page 7: Using Technology to Enable Strategic Human Capital Management · 2005-12-01 · Using Technology to Enable Strategic Human Capital Management SEAN LOISELLE Senior Director, ... FUSION

HCM Business & Technology Trends

Looking AheadOracle HCM Solutions

Page 8: Using Technology to Enable Strategic Human Capital Management · 2005-12-01 · Using Technology to Enable Strategic Human Capital Management SEAN LOISELLE Senior Director, ... FUSION

5 HCM BUSINESS TRENDSGlobal with Regional Twists5 HCM BUSINESS TRENDSGlobal with Regional Twists

Employees as investment and sources of value

HR as a strategic partner

Finance involved in design and use of metrics

Attempts to measure return on human capital and understand cause/effects

Human capital often factored into Merger & Acquisition pricing

PAST TREND

Employees mainly as a cost

HR function as cost center only

Human capital metrics created and maintained by HR alone

Little effort to understand return on human capital

Human capital occasionally factored into Merger & Acquisition pricing

1.

2.

3.

4.

5.

Source: Mercer Human Resource Consulting

Page 9: Using Technology to Enable Strategic Human Capital Management · 2005-12-01 · Using Technology to Enable Strategic Human Capital Management SEAN LOISELLE Senior Director, ... FUSION

Source: Mercer Human Resource Consulting

HCM Technologies in Use:HR Self-Service, Learning Management, HR Data Hub

1. REDUCING THE ADMINISTRATIVE BURDEN1. REDUCING THE ADMINISTRATIVE BURDEN

Page 10: Using Technology to Enable Strategic Human Capital Management · 2005-12-01 · Using Technology to Enable Strategic Human Capital Management SEAN LOISELLE Senior Director, ... FUSION

HR SELF-SERVICEHighest Immediate ROI HR TechnologyHR SELF-SERVICEHighest Immediate ROI HR Technology

Remove HR asRemove HR asthe Bottleneckthe Bottleneck

EmployeeEmployeeEmpowermentEmpowerment

Page 11: Using Technology to Enable Strategic Human Capital Management · 2005-12-01 · Using Technology to Enable Strategic Human Capital Management SEAN LOISELLE Senior Director, ... FUSION

HCM Technologies in Use:e-Recruitment, Learning Management, Performance Management

2. TALENT MANAGEMENT2. TALENT MANAGEMENT

Comprehensive

Competencies

Job Requirements /RecruitmentObjectives

Management

SuccessionPlanning

Incent, Reward

PerformanceEvaluations

Learning

Projects

Deployment

SuitabilityMatching

Connected

Strengths

Qualifications

Page 12: Using Technology to Enable Strategic Human Capital Management · 2005-12-01 · Using Technology to Enable Strategic Human Capital Management SEAN LOISELLE Senior Director, ... FUSION

RECRUITER DASHBOARDSingle View of all Recruiting ActivitiesRECRUITER DASHBOARDSingle View of all Recruiting Activities

Headcount ApprovalHeadcount ApprovalStatusStatus

Current CandidatesCurrent Candidates

UserUser--specificspecific

ToTo--do Listdo List

Page 13: Using Technology to Enable Strategic Human Capital Management · 2005-12-01 · Using Technology to Enable Strategic Human Capital Management SEAN LOISELLE Senior Director, ... FUSION

LEARNING MANAGEMENTIdentifying Skills Gaps to Optimize TrainingLEARNING MANAGEMENTIdentifying Skills Gaps to Optimize Training

Skills Gap Analysis Skills Gap Analysis ––by individual or teamby individual or team

Ranking within organizationRanking within organization

Design and TrackDesign and TrackTraining by TypeTraining by Type

Page 14: Using Technology to Enable Strategic Human Capital Management · 2005-12-01 · Using Technology to Enable Strategic Human Capital Management SEAN LOISELLE Senior Director, ... FUSION

PERFORMANCE MANAGEMENTOnline Appraisals Make it all EasierPERFORMANCE MANAGEMENTOnline Appraisals Make it all Easier

Online Documentation,Online Documentation,Review and RatingReview and Rating

Track CompletionTrack CompletionStatusStatus

Page 15: Using Technology to Enable Strategic Human Capital Management · 2005-12-01 · Using Technology to Enable Strategic Human Capital Management SEAN LOISELLE Senior Director, ... FUSION

3. WORKFORCE PLANNING3. WORKFORCE PLANNING

Organization Project Costing Competency & Skill Set

WorkforceComposition Time & Labor

• Diagram• Detail Information• Attachment• Graph• Compared Information

by Org

• Cost based job• Cost based service

period• Personal detail to

Drill Down• Simulation• Compared cost

information by org

• Gap analysis for employee competency profile

• Personal Information Detail

• Head count for each org

• Divert analysis base on job, service period etc

• Absence by daily • Absence by reason• Total absence for

each employee

OrganizationalDevelopment

• Analysis Result of training

• Cost & Benefit after training

HCM Technologies in Use:Workforce Scorecard, Workforce Analytics, HR Data Warehouse

Page 16: Using Technology to Enable Strategic Human Capital Management · 2005-12-01 · Using Technology to Enable Strategic Human Capital Management SEAN LOISELLE Senior Director, ... FUSION

WORKFORCE SCORECARDReal-time Progress IndicatorWORKFORCE SCORECARDReal-time Progress Indicator

PrePre--packaged Keypackaged KeyPerformance IndicatorsPerformance Indicators

Tracking of Critical SuccessTracking of Critical SuccessFactors and Current Focus AreasFactors and Current Focus Areas

Page 17: Using Technology to Enable Strategic Human Capital Management · 2005-12-01 · Using Technology to Enable Strategic Human Capital Management SEAN LOISELLE Senior Director, ... FUSION

Project Fusion

Looking AheadOracle HCM Solutions

JD Edwards E1/World HCM

PeopleSoft Enterprise HCM

Oracle E-Business Suite HRMSFusion

Page 18: Using Technology to Enable Strategic Human Capital Management · 2005-12-01 · Using Technology to Enable Strategic Human Capital Management SEAN LOISELLE Senior Director, ... FUSION

FUSIONGUIDING

PRINCIPLES

Oracle HCM SolutionsFUSION: THE SUPERSETThe Best of the Best of BreedFUSION: THE SUPERSETThe Best of the Best of Breed

Interview Management

EmployeeReferrals

ResumeGeneration

OffersEquity

““The SupersetThe Superset””

Those features plus:

Job Description LibraryManage Correspondences

Duplicate CheckingProximity Searching

1. Greatest business insight2. Deep and adaptive business processes3. Superior ownership experience

Page 19: Using Technology to Enable Strategic Human Capital Management · 2005-12-01 · Using Technology to Enable Strategic Human Capital Management SEAN LOISELLE Senior Director, ... FUSION

Fusion MiddlewareCertification

Fusion ArchitectureInformation

Age Applications

Enterprise 9.0

EBS 12

Operational Dashboards

Use of BPEL/BAM

JDE EnterpriseOne 8.12

JDE World A9

• EBS11.5.10 – CUs Available Now

• PSFT 8.9

• JDE 8.11

• Retek – EBS BPEL integration

• XML Publisher, Discoverer

Fusion Data Hubs, Industry Transaction Bases

First Project Fusion Applications

Project Fusion Application Suite

20062006 20072007 2008200820052005

Oracle HCM SolutionsFUSION ROADMAPPlanned Capabilities - All Product LinesFUSION ROADMAPPlanned Capabilities - All Product Lines

Page 20: Using Technology to Enable Strategic Human Capital Management · 2005-12-01 · Using Technology to Enable Strategic Human Capital Management SEAN LOISELLE Senior Director, ... FUSION

Sean LoiselleOracle Asia-Pacific

Oracle HCM SolutionsORACLE: #1 in HCMORACLE: #1 in HCM