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Using Data to Improve Traffic Incident Management (TIM)
Every Day Counts 4 (EDC-4) Innovation
9/26/18
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Today’s Agenda
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Paul Jodoin, Traffic Incident Management (TIM) Program Manager
FHWA Office of Transportation Operations, U.S. Department of
Transportation
JOSUÉ CRUZ, P.E., TRANSPORTATION SYSTEMS MANAGEMENT AND
OPERATIONS (TSM&O) PROGRAM MANAGER PUERTO RICO HIGHWAY AND
TRANSPORTATION AUTHORITY (PRHTA)
SHAWN KINNEY, TRAFFIC INCIDENT MANAGEMENT (TIM) PROGRAM MANAGER
TRAFFIC ENGINEERING AND OPERATIONS, FLORIDA DEPARTMENT OF
TRANSPORTATION
JOHN PARKER, TRAFFIC OPERATIONS PROJECT MANAGER, PENNSYLVANIA
TURNPIKE COMMISSION.
DAVID WARD, SAP BUSINESS INTELLIGENCE SUPERVISOR
Paul Jodoin, Traffic Incident Management (TIM) Program
Manager
FHWA Office of Transportation Operations, U.S. Department of
Transportation
Josué Cruz, P.E., Transportation Systems Management and
Operations (TSM&O) Program Manager
Puerto Rico Highway and Transportation Authority (PRHTA)
Shawn Kinney, Traffic Incident Management (TIM) Program
Manager
Traffic Engineering and Operations, Florida Department of
Transportation
John Parker, Traffic Operations Project Manager, Pennsylvania
Turnpike Commission.
David Ward, SAP Business Intelligence Supervisor
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TIM Data Collection and Performance Measurement is a Critical
Element in Advancing TIM.
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Data can improve TIM programs by helping agencies: • Understand
current performance.• Identify improvement opportunities.• Estimate
program or improvement benefits.
Data can also increase TIM program transparency and
accountability by helping agencies:• Demonstrate program
effectiveness to the public.• Justify future funding and planning.•
Support reporting requirements.
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Every Day Counts (EDC4) Helps States Advance TIM Data Collection
and Use Practices.
• EDC is a Federal Highway Administration (FHWA) State-based
model to: o Rapidly deploy proven, but underutilized innovations. o
Shorten the project delivery process.o Enhance roadway safety,
reduce congestion and improve
environmental sustainability.
• Using Data to Improve TIM is one of 11 Innovations. • 36
States chose to pursue Using Data to Improve TIM
o Two year focus on TIM Data (January 2017 – December 2018)
o Many have since advanced in their collection, analysis, and/or
use of TIM Data.
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Advance State Practices in TIM Data Collection, Analysis,
Reporting, and Use
The EDC-4 TIM Data Objective
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Goal EDC4 TIM Data Stages (December 2018)
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Key Data Elements to CollectFHWA Advises Collection of Key
PMs:
• Roadway Clearance Time• Incident Clearance Time• Secondary
Crashes• Responder Struck By
Many Agencies go Beyond to Include:• Incident Response Time•
Return to Normal Traffic Flow• Secondary Crash Type• Number of
Lanes closed• Response resource allocation to incidents
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Raising Awareness & Changing Practices
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1-on-1 with States
Workshops
Peer Exchanges
Tech Assistance
National Webinars
Data Integration
Training Modules
150+ calls and meetings held with 33 States
15 multi-disciplinary workshops - VT, NH, ME, NE, IA, NV, CA,
OR, AZ, PA, KY, TX, SC, OH, CO
4 peer exchanges – 2 in person and 2 webinar-basedinvolving 3-8
States + multiple agencies.
15 states received tech assistance, including 4 site visitsFL,
OR, AR, NH, NY, NV, IN, VA, MA, MI, CA, OK, TX, KY, TN
“Leveraging the State Crash Report to Improve Responder Safety
and TIM” attended by nearly 400 individuals
Gathered, assessed, and integrated data from 8 States including
NJ, NY, FL, MI, MS, OR, AZ, CA.
Developed and delivered 6 training modules to support States’
implementation of TIM performance measures
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Advancing TIM Data Collection
Source: Florida Highway Patrol
Source: Grady Carrick
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EDC4 TIM DATA – By The Numbers
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17 States now collect 1 or more TIM Performance Measures (PMs)
on State Crash forms. Of these, 7 States now collect all 3 TIM PMs.
(AZ, TN, VA, KY, NV, FL, IA). 9 States collecting more/new data
through Traffic Management Center (TMC), Safety Service Patrol
(SSP), or Computer Aided Dispatch (CAD). (CA, IN, OH, PA, PR, SC,
TN, TX, UT)6 States are now using data to inform training needs,
improve after action reviews, justify funding, resource allocation,
performance management, or other uses. (AR, AZ, FL, KY, TN, UT)
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Data Collection Success - Crash Report
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• Numerous States have or will add Roadway Clearance Time (RCT)
and secondary crashes to statewide crash report systems.
• States are beginning to collect more detailed data.• Tennessee
- TITAN crash system expanded secondary crash
attributes from 5 to 17.• Arizona - Collecting responder
type/discipline involved in
secondary crashes.• States are training officers in reporting
secondary
crashes and other TIM data.• Iowa – Created a roll call training
video on TIM data elements
in the crash form.• Nevada – Created a PowerPoint presentation
to train officers
on the new data elements.
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Broader Data Collection Success:
• Puerto Rico – Created an application to collect incident data
from service patrols.
• California - Demonstrated use of California Highway Patrol
(CHP) CAD media feed to estimate Incident Clearance Time (ICT).
• Texas - Integrated SAFEClear Towing and Safety Service Patrol
data into TMC software.
• 6 States improving TMC (training, software) data collection
(IN, OH, NH, SC, TN, TX).
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TMC, SSP, and CAD
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Advancing TIM Data Analysis
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TIM Data Analysis Success Examples
• Kentucky – Analyzing WAZE and HERE data along with TMC data to
understand incident detection better.
• Arkansas – Reviewing new secondary crash data element to
verify quality/ID training needs.
• UTAH – Combining data from roadway sensors (speeds) and Utah
Highway Patrol (UHP) CAD to investigate the relationship between
the number of incident management vehicles and the user cost
savings optimize deployment.
• Florida – Is evaluating reflex time (notification to dispatch)
and response time (dispatch to arrival) in addition to RCT &
ICT.
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TIM Data Reporting Success Examples• Alabama – Created
AlgoReports to pull TIM PMs from
TMC data (month, quarter, year)• Florida – Created a TIM Data
Dashboard, which
graphically presents all 3 measures in both crash and TMC data
statewide
• Mississippi – Creating a custom reporting tool to merge crash
and TMC data sets for ICT
• Connecticut – Conducted a self-assessment and added a query
tool for ATMS software
• Pennsylvania – Created its first TIM Report
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Advancing TIM Data Use
Source: Utah Department of Transportation
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• Visually and numerically communicating data.• Demonstrating
performance compared to goals.• Informing stakeholders.• Telling
and selling.
What is the story?
• Changing behaviorso Responderso Driverso Decisionmakers
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Advancing Reporting and Messaging
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EDC-4 Success Stories:Applying Data to Change Operations
• Tennessee – Uses TIM data to augment content for their live
training facility
• Florida – The Florida Highway Patrol (FHP) incorporated all 3
TIM measures in their quarterly CompStat-type management review
system –Troop TRAC (Timely Review of Accountability and
Compliance)
• Arizona – The Department of Public Safety (DPS) identified
that clearing calls and notifying wreckers aggregated to hours that
equal adding FTEs
• Utah – Used TIM data to justify additional funding for
Incident Response Vehicles
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Looking Back and Forward: Beyond EDC4
Over the 2-year period, States have:• Increased the quantity and
quality of TIM Data.
• Improved the Reporting and Using TIM Performance.
Beyond EDC 4, States will continue to advance:• Some plan to
explore/access other sources of TIM
Data they may not yet have tapped (in particular, CAD and
Crowdsource data).
• Most plan to apply TIM Data to continue to improve and expand
TIM operations.
• Some are focusing on institutionalizing the collection of TIM
Data within and among partner agencies.
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Paul [email protected]
(202) 366-5465
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mailto:[email protected]
Using Data to Improve Traffic Incident Management (TIM) ��Every
Day Counts 4 (EDC-4) Innovation��Today’s AgendaTIM Data Collection
and Performance Measurement is a Critical Element in Advancing
TIM.Every Day Counts (EDC4) Helps States Advance TIM Data
Collection and Use Practices.Advance State Practices in �TIM Data
Collection, Analysis, Reporting, and UseSlide Number 6Key Data
Elements to CollectRaising Awareness & Changing
PracticesAdvancing TIM Data Collection �EDC4 TIM DATA – By The
NumbersData Collection Success - Crash ReportBroader Data
Collection Success:Slide Number 13TIM Data Analysis Success
ExamplesTIM Data Reporting Success ExamplesSlide Number 16Slide
Number 17EDC-4 Success Stories:�Applying Data to Change
OperationsLooking Back and Forward: Beyond EDC4Slide Number 20
