U.S. Global Business

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    STEVEN L. ROSEN

    Global Business English

    The Main Features of American

    Business Culture and Customs

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    GLOBAL- BUT NATIONS ARE STILLIMPORTANT

    Even though we live in globalized economy, nationsand cultures are very different:

    American, Japanese, Russian, Chinese, Frenchbusinesses are all quite different:

    management systems and governance

    national laws and regulations about commerce

    business culture

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    THE (GLOBAL) ENTREPRENEUR

    Important idea in (global) businessvery American

    Entrepreneurship

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    Especially America

    The U.S.A. has a long business

    history with many great

    entrepreneurs.

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    Thomas Edison

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    Henry Ford

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    BUSINESS LEADERSHIP: THE ENTREPRENEUR

    Entrepreneurial spirit---

    What is it???

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    WHAT IS AN ENTREPRENEUR?

    Avisionary:hasinnovativeideas

    Takesrisks(riskshisorherowncapital)

    Guts/courage/motivationsnevergiveup

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    Who is he?

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    University of Texas, Austin student

    As a young man at the

    University of Texas hedesigned a high quality PC

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    Michael Dell

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    He successfully used global supply-

    chains to build one of the mostsuccessful companies in America.

    Supply chain-

    In 1984, Dell's first full year inbusiness, he had $6 million insales.

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    Its all about cuttingcosts.

    Why are global supply chainsimportant???

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    KEY POINT: MAIN ECONOMIC

    FEATURE OF GLOBALIZED

    ECONOMY

    CUTTING COSTS

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    WHO IS THIS WOMAN?

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    She started a new type ofcompany: based on fair trade and

    sustainability.

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    A new type of global business

    Green business

    Fair trade (trade not aid)

    Corporate social responsibility (CSR)

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    STARTED IN THE UK, BUT AMERICAN

    BUSINESS SCHOOLS STUDY THE BODY

    SHOP

    1980s under the brand name Body

    Shop

    Grew 50% annually

    Stock grew 500% on the London StockExchange

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    A new approach to business in America?/stakeholder

    The old style American

    corporation: profits overpeople

    Concerned only with

    stock price, stockholderprofits

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    New business model in the USA

    New approach for modern

    globalized business:stakeholder profits

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    Anita RoddickThe business has existed for one

    reason onlyto allow us to use our

    success to act as a force ofchange

    ..to help protect people andthe environment.

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    IN BOTH BRITAIN AND AMERICA

    And other countries, too:

    Companies now must give value,

    not just to the customer or the

    stockholder, but to society.

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    American entrepreneur: SteveJobs

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    Desktop PC with graphical interface: thismachine changed the world!

    Small businesses and homes and schools couldnow have a computer!

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    He saw the next wave of computing was

    music.

    Steve Jobs was a visionary.

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    The iTunes music library

    Now: in terms of revenue,

    Apple changed frombeing a computer

    company to a musicentertainment company!

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    iPhone: June, 2007

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    Market capitalization :

    $623 billion one of the

    highest ever by publically

    traded corporation.

    A company with innovation

    and value

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    SAM WALTON: AMERICAN RETAILGENIUS

    What company did he start?

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    The Worlds third largest

    corporation according to the

    Fortune 500 list

    The biggest private employer in

    the world with over 2 millionemployees

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    American retail giant

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    2.5% OF U.S. GDP IS WAL-MART

    -- 70% of merchandiseisimported from China!....

    11% of U.S. trade deficit

    with China is because ofWal-Mart!

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    Customer service/ customer first

    Conservative corporate culture

    Effective Strategiesto dominate the retail

    market

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    AND: EFFICIENT GLOBAL SUPPLY

    CHAINS

    Very efficientmanufacturing operations

    in China with strictinventorycontrol

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    IN THE 1980S..

    Sam Walton was the

    richest man in the world

    Company operates in 15international markets

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    NEGATIVE SIDE

    The loss of U.S. jobs

    Manufacturing is done in China but sales

    are mostly in the U.S.

    SO..

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    American dollarsand jobs flow toChina.

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    The American consumer is

    helping China.

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    But this is the natureof global business today

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    What global company did he start?

    What global brand did he make?

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    A truly global brand

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    Unique marketing mix

    Unique management structure

    Unique product line

    Unique corporate philosophy

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    Companies like Starbucks

    and Apple and othershave changed the way wedo business, the way we

    think about business.

    These entrepreneurs and their companies have changeour lives.

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    In America-

    The MBA is still the foundation formost business practices.

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    The MBA gives you the toolsyou need to operate in thebusiness world.

    An executive degree

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    Now you can even do it online!

    Would you like to get an MBA?

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    -marketing

    -operations

    -accounting

    -economics-finance

    - human resource management

    - leadership-quantitative analysis

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    Leadership is important

    In business schools this course

    is called OrganizationalBehavior.

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    OB classes help deal with the humanchallenges. ..

    ..Good managers need to be goodleaders..how to set goals and reach

    people, motivate them.

    *Organizational behavior

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    Most MBA courseuse the case study

    method--

    The case study method:

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    Using specific cases to study

    such things as

    Supply-chain management (Wal-Mart, Dell)

    Marketing (Coca Cola, Starbucks)

    Management strategy (Google)

    Finance (Enron, Bear Stearns)

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    Students of business English Should also study business cases of modern

    global businesses.

    With special focus on innovation

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    AMERICAN BUSINESS EDUCATION:ENTREPRENEURSHIP

    Exploring new opportunities in

    business

    New markets, new

    products.how to develop

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    ENTREPRENEURIAL SKILLS

    Passion (motivation)

    Intensity (mental focus)

    Fearlessness (risk taker)

    Vision (creativity)

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    In the global economy,

    the American model is

    changing.. Becoming

    more international,more global

    The business world ischanging.

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    Leadershiprather thanmanagement!

    [what does this mean?]

    A new world!

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    A quiet revolution in business

    New models like systems thinking,

    New philosophy like sustainability,

    New ideas about leadership andentrepreneurship

    Corporate social responsibility (CSR)

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    Knowledge-basedenterprises.

    Silicon Valley and the digitalrevolution

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    Systems thinking focuseson the whole, not theparts, of a complex system.

    Systems thinking

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    OLD STYLE BUSINESS ORIENTATION

    Focus on profit maximization:making as much money aspossible for shareholders

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    The modern global economy

    Communication is much more important-cross-cultural communication

    And of course, English language ability iskey- from Singapore to Dubai, fromLondon to NY to Tokyo-- the language of

    business is English.

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    How to study: There are many good website for business

    case studies and business studies in

    general

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    Many online resources.

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    Aegis global

    http://www.aegisglobal.com/
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    www.bized.co.uk

    U.K. business

    http://www.bized.co.uk/http://www.bized.co.uk/
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    BBC Learning (business)

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    Who is this man? (1984)

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    Sir Richard Branson (1984)

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    Virgin Records Branson started a successful music

    companyrecording new artists

    Then, in the early 1980s he decided he

    wanted to start an airline!

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    No experience running and airline!

    Also, it was almost impossible toget hangers () or runwaysat Heathrow Airport.

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    Virgin Atlantic Limited

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    He breaks all the rules.

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    Virgin spaceship Do you want to reserve a seat?

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    A truly global entrepreneur Today over 250 companies under theVirgin brand with over $8 billion a year inrevenue ()

    He challenged the tradition in businessschools that a business should focus onone thing only.

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