8/8/2019 Updating VPN Client to 5x Client

http://slidepdf.com/reader/full/updating-vpn-client-to-5x-client 1/13

Updating VPN Client to 5.x Page 1 of 13

  

           

Updating VPN Client to 5.x         

   

Center for Information TechnologyNational Institutes of Health 

          

August, 2007 

8/8/2019 Updating VPN Client to 5x Client

http://slidepdf.com/reader/full/updating-vpn-client-to-5x-client 2/13

Updating VPN Client to 5.x Page 2 of 13

Pre-installation Information Ensure that the VPN Client is not currently running.  If it is, close it out before

proceeding with installation of the new client.

 Uninstall any previous VPN Client and restart the computer before installing the

new VPN Client – instructions on how to do this are listed below.

 

Note: If you are running additional security software such as third party

firewalls and security suites, temporarily disable them before proceeding with

installation.

 

If you any problems installing the client or have further questions, please contact

the NIH Help Desk via one of the following methods (preferably when you are at

the computer you are installing the client on):

 

NIH Help Desk

Phone: 301-496-4357 (6-HELP) (local)

866-319-4357 (toll free)

301-496-8294 (TDD)

Email: ithelpdesk@nih.gov 

Web: http://ithelpdesk.nih.gov 

8/8/2019 Updating VPN Client to 5x Client

http://slidepdf.com/reader/full/updating-vpn-client-to-5x-client 3/13

Updating VPN Client to 5.x Page 3 of 13

Removing the prior version of the VPN client

 

Note: If you are running additional security software such as third party firewalls

and security suites, temporarily disable them before proceeding with installation.

 

1. Click on the Windows Start button & select Control Panel from the menu. 2. Locate & open the Add/Remove Programs icon.  You will see one of the

following Control Panel screens. 

  

  

8/8/2019 Updating VPN Client to 5x Client

http://slidepdf.com/reader/full/updating-vpn-client-to-5x-client 4/13

Updating VPN Client to 5.x Page 4 of 13

 3. From the Add/Remove Programs window, locate the entry entitled “Cisco

Systems VPN Client” or “VPN Client” and click “Change/Remove” or “Remove” button.

 

  4. The Uninstall will begin.  You may see the following prompt.  If so, click on

the Yes button. 

 

 

8/8/2019 Updating VPN Client to 5x Client

http://slidepdf.com/reader/full/updating-vpn-client-to-5x-client 5/13

Updating VPN Client to 5.x Page 5 of 13

5. The Uninstall will continue: 

  6. You may see the following prompt.  If so, click on theYes button. 

  7. You may see the following prompt.  If so, click on theYes button. 

  

8/8/2019 Updating VPN Client to 5x Client

http://slidepdf.com/reader/full/updating-vpn-client-to-5x-client 6/13

Updating VPN Client to 5.x Page 6 of 13

8. When the Uninstall has completed, the InstallShield Wizard may requestthat you restart the computer.  If so, select the “Yes, I want to restart mycomputer now” button and click on the Finish button.

 Note: If you were not prompted to restart your computer, restart it now.

 

  

8/8/2019 Updating VPN Client to 5x Client

http://slidepdf.com/reader/full/updating-vpn-client-to-5x-client 7/13

Updating VPN Client to 5.x Page 7 of 13

9. After the computer has restarted, open the My Computer icon from either your Desktop or from the Start button menu (Start -> (All) Programs ->Accessories -> Windows Explorer).

 10. Open the C: drive & then locate & open the Temp folder (if it exists – if not

skip this step and the next step). 11. Locate the VPN4K folder and delete it (if it exists – if not skip this step). 

  

8/8/2019 Updating VPN Client to 5x Client

http://slidepdf.com/reader/full/updating-vpn-client-to-5x-client 8/13

Updating VPN Client to 5.x Page 8 of 13

Installing the new VPN 5.x Client Note: If you have not already downloaded the new VPN 5.x Client, download it

from the following NIH web site. 

http://isdp.nih.gov/downloads/vpn_tools.asp   Note: When downloading the client from the above web site, you will be

prompted for your NIH login username & password and you must enter “NIH\” (without the quotes) in front of your username:

 

  1. Locate & open the “vpnclient-windows-5.0.01.0600-k9-XP.exe” icon from

where you chose to save the program (Most web browsers save files to theDesktop)

 

 

8/8/2019 Updating VPN Client to 5x Client

http://slidepdf.com/reader/full/updating-vpn-client-to-5x-client 9/13

Updating VPN Client to 5.x Page 9 of 13

2. From the WinZip Self-Extractor dialog box, click on the Unzip button. 

  3. Once the files have been extracted, click on the OK button to dismiss the

information window and then click on the Close button to close the WinZipSelf-Extractor.

 

  

8/8/2019 Updating VPN Client to 5x Client

http://slidepdf.com/reader/full/updating-vpn-client-to-5x-client 10/13

Updating VPN Client to 5.x Page 10 of 13

4. Browse to “C:\temp\VPN4K”: 

• Open “My Computer” by clicking Start -> (All) Programs -> Accessories -> Windows Explorer 

 •

Open the C: drive and then locate and open the Temp folder  • Locate the VPN4K directory 

    5. Double-click on the “vpnclient_setup.exe” icon 

 

8/8/2019 Updating VPN Client to 5x Client

http://slidepdf.com/reader/full/updating-vpn-client-to-5x-client 11/13

Updating VPN Client to 5.x Page 11 of 13

6. Click the ‘Next >’ button 

  7. Click on the ‘I accept the license agreement’ radio button & click on the Next

button. 

  

8/8/2019 Updating VPN Client to 5x Client

http://slidepdf.com/reader/full/updating-vpn-client-to-5x-client 12/13

Updating VPN Client to 5.x Page 12 of 13

8. Click the ‘Next >’ button. 

  9. Click the ‘Next >’ button. 

 

8/8/2019 Updating VPN Client to 5x Client

http://slidepdf.com/reader/full/updating-vpn-client-to-5x-client 13/13

Updating VPN Client to 5.x Page 13 of 13

 10. Installation will begin, it make take a few minutes to complete 

  

11. Click ‘Finish’ 

  

12. Once the installation is complete, restart your computer if you were notalready prompted to do so.