Tuition Fees and Refunds Regulations 2016-17

Tuition Fees & Refund Regulations 2016-17 pg. 1

Tuition Fees and Refunds Regulations 2016-17

Students enrolling on a programme of study at the Dubai campus are required to comply

with the Middlesex University Dubai’s formal student and financial regulations. These vary

from financial regulations in place for our London-based or other campuses. Students

should understand that by enrolling online at Middlesex University Dubai, they agree to be

bound by these terms and conditions.

A. General guidelines The amount that students will pay in respect of tuition fees depends on the course that they

wish to study, the study level and the number of modules chosen along with the applicable

payment plan.

Failure to settle fees on time will mean that the University will withdraw access to learning

facilities and this may ultimately lead to deregistration from the University.

Tuition fees cover the normal cost of tuition at the University including application,

enrolment, curriculum delivery, examinations (first-attempt) and access to common learning

facilities and student online systems. Separate fees, charges, payment methods and refund

procedures apply to additional services that a student may opt for including (but not limited

to): transportation; student visa; accommodation in the University’s Halls of Residence; for

purchasing core textbooks and stationery items; and on supplementary field-trips, residential

trips, attending the Graduation ceremony and conferences and attending Summer School

(this is not an exhaustive list). Students undertaking certain programmes may be required to

pay additional fees to cover part or all the cost of special equipment, consumables or

facilities – this information will be provided to students in a timely manner.

Middlesex University reserves the right to reassess any student’s tuition fee liability should

new information come to light that may affect the original assessment. Students should also

understand that if they change programme or modules during the course of the year that

their tuition fee charge may also change as a result.

Tuition Fees for ‘new students’ are subject to review each year.

The Finance Office at Middlesex University Dubai is responsible for processing student

financial transactions. The Finance Office is located on the Ground Floor of Block 16, Dubai

Knowledge Village.

These regulations state the minimum requirements for students paying the ‘normal’ tuition

fees. Additional terms and conditions may apply where students are offered scholarships,

grants, early-payment offers, school-based schemes, promotions and other incentives under

the various marketing and student recruitment strategies. Details of these can be found

within the Offer Letter at the time of gaining admission.


B. Tuition Fee Schedule The below table shows tuition fees effective from September 2016 for NEW enrolling

students only.

1. Tuition Fees for International Foundation Programme (IFP)

Name of Programme: International Foundation Programme (IFP)

Number of credit points: 120

Tuition Fees for 30 credits (a typical IFP module): AED 10,000

Total Tuition Fees in AED: AED 40,000

Total Tuition Fees in USD: US$ 10,959

Note: Total Tuition Fees are stated for full-time enrolment i.e. 120 credit points per year.

Students who wish to enrol for more than 120 credit points must get special permission from

their Programme Coordinators and pay for additional credits.

2. Tuition Fees for All Undergraduate Programmes

Number of credit points in total: 360 (over 3 years)

Tuition Fees for 30 credits (a typical undergraduate module): AED 12,500

Tuition Fees per Year*: AED 50,000

Total Tuition Fees in AED: AED 150,000

Total Tuition Fees in USD: US$ 41,110

Note: Total Tuition Fees are stated for full-time enrolment i.e. 120 credit points per year over

3 years. Students who wish to enrol for more than 120 credit points must get special

permission from their Programme Coordinators and pay for additional credits. US Dollar

conversions are presented as an indicative guide only using a rate of 1 US$ = 3.65 AED.

Fees are due in UAE dirhams (AED) and actual exchange rates may differ.

3. Tuition Fees for Postgraduate Programmes

Name of Programme Total Tuition Fees in AED

Total Tuition Fees in USD

MA Human Resource Management AED 90,000 USD 24,658

MA Marketing Communications AED 75,000 USD 20,548

MA International Relations AED 60,000 USD 16,438

MBA (Master of Business Administration) with specialisations in: Business Excellence; Finance; International Business; Marketing ; Operations and Logistics; or General

AED 100,000 USD 27,398

MSc Applied Psychology AED 80,000 USD 21,918

MSc Network Management and Cloud Computing

AED 60,000 USD 16,438

MSc Project Management AED 60,000 USD 16,438

MSc Media Management AED 65,000 USD 17,808

MSc Engineering Management AED 60,000 USD 16,438

MA Education with pathways: Teaching and Learning; Leadership and Management; TESOL; or Coaching and Mentoring (new)

AED 50,000 USD 13,699

Postgraduate Certificate in Higher AED 25,000 USD 6,850


Education (PGCHE)

MA International Business Management (new)

AED 65,000 USD 17,808

MA Global Governance and Sustainable Development (new)

AED 60,000 USD 16,438

MSc Banking and Finance (new) AED 65,000 USD 17,808

Note: US Dollar conversions are presented as an indicative guide only using a rate of 1 US$

= 3.65 AED. Fees are due in UAE dirhams (AED) and actual exchange rates may differ.

4. Instalment plans

Tuition Fees can be paid via instalments when students meet the appropriate criteria. For

the International Foundation Programme, instalment plans are set out in Annex A. Instalment

plans for undergraduate programmes are set out in Annex B. Instalment plans for

postgraduate programmes are set out in Annex C.

C. How to make a payment Tuition fees are payable prior to enrolment in modules at the start of the academic term.

Students opting for payment via instalment plans will receive a schedule of payment due

dates for the year at the time of making the first payment and must pay the applicable

amounts on or before the due date. Reminders are generated by the University; however

failure to receive a reminder will not be accepted as an excuse for missing a payment

deadline.

You can pay your tuition fees using any of the following payment methods:

Cash in UAE Dirhams (AED) or in US dollars (US$)

Cheques drawn on local banks in UAE Dirhams payable to “MIDDLESEX

ASSOCIATES FZ LLC”

Banker’s drafts in UAE Dirhams

Credit cards

On our website via secure online payment facility

Bank draft or an overseas swift transfer/remittance made to:

Account Name: Middlesex Associates FZ LLC

Account Number: 1012155268101

IBAN: AE500260001012155268101

Bank Name and Address: Emirates NBD Bank, Sheikh Zayed Road Branch, Dubai,

UAE

Swift Code: EBILAEAD

Prospective and current students should provide their full name, their student number or

MISIS number and/or application reference number on all remittances. For new students

these details are provided in the Offer Letter.

One receipt is issued for each payment transaction. AED 25 will be charged for a duplicate

copy of the payment receipt.


If bank transfer documents are not in English, a certified translated copy in English is

required.

International students can contact our Overseas Regional Offices in their home countries for

further guidance regarding payment procedures.

Online Payments

Our online payment system accepts international credit card payments.

Returned cheques

Students who pay by cheques in UAE Dirhams should note that a charge of AED 500 is

added if a cheque is returned for insufficient funds. If two or more cheques return due to

insufficient funds, cheques will no longer be accepted.

Deadlines for Tuition Fee Payment

Where a scheduled due date for payment falls on a public holiday or other non-working days

as announced officially by the University, students must ensure that the payment is made no

later than the last working day before the due date.

Late payment charges

Late payment of fees will incur a penalty of AED 200 on the first week that they are late and

additional AED50 each week until the outstanding fees is settled.

D. Refunds and Transfer of Tuition Fees Tuition fee charges are determined on the basis of enrolment status and not actual

attendance. This means that if students stop attending, but do not formally withdraw from or

interrupt their studies, they will be liable for tuition fees until the point in time that they

officially notify the University. Students should contact the Student Office for the formal

process of withdrawal from or interruption of studies.

Refunding Tuition Fees

In the absence of formal notification of withdrawal students shall be liable for the payment of

tuition fees for the academic year. Prior to consideration for any refund requests, all

necessary procedures for withdrawal must be completed by the student and the student

must be recorded as ‘withdrawn’ by the Student Office. To claim a refund, requests must be

submitted in writing to the Finance Office, along with any necessary supporting

documentation.

All refunds of tuition fees are at the discretion of the University.

Refund deadlines

For students who wish to obtain refund of tuition fees paid, the following refund schedule will

be applicable:

Schedule of Dates Amount refunded for students paying Tuition Fees in full

Amount refunded for students paying Tuition Fees in instalments


Prior to start of session 100% of the tuition fees paid**. An administrative fee of AED 3,000 will be applied.

100% of the tuition fees paid**.An administrative fee of AED 3,000 will be applied.

Prior to the last working day in the second week of teaching

100% of the tuition fees paid**. An administrative fee of AED 3,000 will be applied.

100% of the tuition fees paid**.An administrative fee of AED 3,000 will be applied.

Prior to the last working day in the fifth week of teaching

90% of the tuition fees paid**. An administrative fee of AED 3,000 will be applied

No refund.

After the last working day in the fifth week of teaching

No refund. No refund.

** Students who are on a University-sponsored Student Visa will be charged AED 5,000 in

addition to the administrative fee in order to calculate the refund amount. Students who

require a Visa Letter from the University will be charged the first instalment amount as per

the respective payment plan, which will not be refunded. For students who availed specific

promotions, this refund policy is not applicable. In such cases, you must refer to the terms

and conditions of refund that are mentioned in the Offer Letter for Admission.

If the original payment was made by cash or cheque the refund will be made by bank

transfer or by cheque. Students are responsible for ensuring that the correct bank details

are completed on the form. The University will not accept any responsibility for payments

misdirected as a result of incorrect account details provided on the form.

Students who withdraw from the University before the completion of the programme of study

will have any outstanding debts and charges deducted from any due refunds of tuition fees

or other amounts paid such as deposits or pre-paid fees.

Exclusions to refund policy

Students who have been either suspended or excluded from the University for disciplinary

reasons or for not maintaining minimum standards or academic progression are not eligible

for any refund of tuition fees.

Transfer of Tuition Fees to the next Academic Year

When students complete the formal procedures for interruption of studies (temporary

withdrawal), prior to the relevant deadlines listed below, they can be eligible for transfer of

tuition fees. Here the term ‘transfer of tuition fees’ refers any balance of fees paid by the

student in excess of the amount due, which will be carried forward and credited to the next

enrolment period. The credit may be carried forward for up to one academic year.

All transfers of tuition fees are at the discretion of the University.

Prior to consideration for any transfer, all necessary procedures for interruption of studies

must be completed by the student and the student must be recorded as ‘temporarily

withdrawn’ by the Student Office. To claim a transfer, requests must be submitted in writing

to the Finance Office, along with any necessary supporting documentation.


Transfer to Tuition Fees deadlines

For students who wish to transfer tuition fees paid to a subsequent term or academic year,

the following transfer schedule will be applicable:

Schedule Amount Transferred*

Prior to the last working day in the second week of teaching

100% of the tuition fees paid.

Prior to the last working day in the fifth week of teaching


Prior to the last working day in the ninth week of teaching


After the last working day in the ninth week of teaching

No transfer.

* Note: There is no refund on transferred fees.

E. Appeals against refund or transfer of fees request outcomes Students may appeal the decision of the Finance Office with regards to requests for refunds

or transfer of fees in writing to the Director with full documentation of previous interactions.

The Director’s decision in such matters will be final and no further instances for appeals will

be available.

F. Additional information related to Tuition Fees

Tuition Fees Freeze Policy for Returning Students

The student maintains continuous full-time enrolment; and Tuition Fees for ‘new students’

are subject to review each year. For returning students, the university has adopted a ‘fees

freeze’ policy whereby tuition fees remain the same for the normal duration of the

programme, that is, they charged as per the fee schedule at the point of the student’s first

enrolment, subject to the following:

the student obtains a minimum ‘Pass’ grade in all modules.

Sponsored students

If an employer or organisation is paying tuition fees for any student, the student will need to

provide evidence of this (an official letter of sponsorship) in writing in line with the normal

payment deadlines. This is to be provided prior to, or at registration, for each year of study.

An official letter of sponsorship must include; the invoice address, contact details and name

of a person (a suitable official) at the sponsoring organisation, the name of the student and

the amount of sponsorship. Middlesex University Dubai’s Finance Office is able to issue

invoices for Sponsors which will include the student’s details including student ID,

programme details, payment amounts and due dates. If invoices are not paid in within the

applicable deadline, the debt along with any late payment charges will revert to the student.

Grants and Scholarships

The University offers a range of grants and merit-based scholarships. Additional terms and

conditions may apply where students are offered such scholarships and grants. Details of

these can be found within the Offer Letter at the time of gaining admission.


Administrative Fees for Re-assessment (Re-sits)

For those students who do not submit coursework or attend an examination on the formal

deadline or alternatively do not pass their required assessments (coursework or

examinations) at the first attempt and are offered a second attempt, an administrative fee of

AED 500 is applied for the administration of each component of reassessment. This fee is

payable prior to the deadline for such reassessment and is non-refundable.

Students who change their programme of study must pay the latest tuition fees for the ‘new’

programme.

Students who interrupt their studies without prior and explicit approval from the University,

must pay the latest tuition fees at the time of returning to studies.

Tuition fees for repeating or retaking modules

If a student receives a ‘Fail’ grade in any module and subsequently, upon receiving approval

from the Programme Leader, repeats the module or alternatively enrols for a compensating

module, the student will pay the tuition fee for the module as per the most recent fee rate.

List of other charges

Annex D provides a list of other charges applicable.

G. Debt policy and procedures This section of the regulations outlines the arrangements for collection of student fees and

charges. It covers sanctions which may be used in relation to students with overdue debts

and is designed to ensure that all students are treated fairly and equitably.

If students fail to pay their tuition fees or any other charges on time, access to university

services including Library, Computing and other facilities will be withdrawn and their

enrolment may be revoked. Such students will face a “Financial Hold” on their MISIS

student records. Persistent failure by enrolled students to meet financial or material

obligations to the University may lead to the suspension or exclusion of a student.

If students are unable to pay any fees or charges by the appropriate due date, they should

contact the Finance Office at the earliest opportunity, as we may be able to help with

alternative (non-standard) payment plans. The University will be sympathetic and assist

where it can, however the quality of teaching is dependent upon funding and so it must act to

recover all outstanding debts. To find out more, students should contact the Finance Office

team:

• in person in the

• by email at

• by telephone on

Students must note that documentary evidence to support their request will be required

before it can be considered. This information needs to be at hand prior to contacting the

Finance Office. These decisions are entirely at Middlesex University Dubai’s discretion; are

final and are not subject to appeal. Alternative payment plans will be limited to the term in

which the request is made and no further extensions will be granted.


Students with outstanding debts will not be entitled to enrol to continue further with their

programme of study.

The University reserves the right to withhold the conferment of qualifications unless or until

all fees for tuition, residence, student visa and other sums due to the University have been

paid, and/or rightful property of the University returned.

The University is entitled to withhold any assessment feedback, grades or marks gained

whilst a student has outstanding debts. No candidate shall have an automatic entitlement to

be notified of their results or to receive a certificate or transcript.

Deregistration for non-payment of tuition fees and other outstanding charges

Students who fail to pay their tuition fees and other outstanding charges or provide

confirmation of sponsorship will be de-registered at the end of learning week four. The option

to pay tuition fees by instalments available at the start of the academic year will no longer be

available.

Students who fail to pay the second or any subsequent instalment within 1 month of the due

date will also be subject to deregistration.

Re-instatement after deregistration

Any student who has been deregistered will be required to pay the remainder of the annual

tuition fee in full plus the late payment charges in order to be re-instated. Students must note

that delays in re-instatement may have significant consequences for academic progress

(such as missed assessment opportunities).

H. Regulatory compliance Middlesex University Dubai will make all feasible attempts to ensure compliance with

appropriate local and international financial regulatory framework.


ANNEX A: Instalment Plans for International Foundation

Programme (IFP)

Instalment plan for UAE Citizens and Residents

Domestic IFP students i.e. who are UAE citizens residents in the UAE at the time of

making their application for studies, can pay their fees in instalments as shown in the

schedule below, at no additional cost:

Instalment Due Date Amount (AED)

15th September 2016 8,000

15th November 2016 8,000

15th January 2017 8,000

15th March 2017 8,000

15th April 2017 8,000

Total Programme Fee AED 40,000

Instalment plan for International Students

International students can pay their fees in instalments as shown in the schedule

below, at no additional cost:



15th December 2016 10,000

15th February 2017 10,000



ANNEX B: Tuition Fees for All Undergraduate Programmes


Domestic students i.e. who are UAE citizens residents in the UAE at the time of





15th October 2016 7,200


15th January 2017 7,200


15th March 2017 7,200

15th April 2017 6,800

Annual Programme Tuition Fees* AED 50,000

* Note: Total Tuition Fees are stated for full-time enrolment i.e. 120 credit points per

year over 3 years. Students who wish to enrol for more than 120 credit points must

get special permission from their Programme Coordinators and pay for additional

credits.








Annual Programme Tuition Fees* AED 50,000

* Note: Total Tuition Fees are stated for full-time enrolment i.e. 120 credit points per

year over 3 years. Students who wish to enrol for more than 120 credit points must

get special permission from their Programme Coordinators and pay for additional

credits.


ANNEX C: Tuition Fees for Postgraduate Programmes Separate payment plans are provided for each postgraduate programme based on

full-time and part-time study modes.

1. MA Human Resource Management (Part-time study mode)

All students can pay their fees in instalments as shown in the schedule below, at no

additional cost:






Total Programme Fee 90,000

2. MBA (Full-time study mode)


additional cost:




15th January 2017 25,000

15th March 2017 25,000


3. MBA (Part-time study mode)


additional cost:







4. MA Marketing Communications (Full-time study mode)









15th January 2017 18,750

15th March 2017 18,750










5. MA Marketing Communications (Part-time study mode)


additional cost:






Total Programme Fee 75,000

6. MA International Relations (Full-time study mode)








15th January 2017 15,000

15th March 2017 15,000











7. MA International Relations (Part-time study mode)


additional cost:







8. MSc Applied Psychology (Part-time study mode)


additional cost:







9. MSc Network Management and Cloud Computing (Full-time study mode)








15th January 2017 15,000

15th March 2017 15,000











10. MSc Network Management and Cloud Computing (Part-time study mode)


additional cost:







11. MSc Project Management (Full-time study mode)








15th January 2017 15,000

15th March 2017 15,000










12. MSc Project Management (Part-time study mode)


additional cost:








13. MSc Engineering Management (Full-time study mode)








15th January 2017 15,000

15th March 2017 15,000










14. MSc Engineering Management (Part-time study mode)


additional cost:







15. MSc Media Management (Part-time study mode)


additional cost:








16. MA Education with pathways: Teaching and Learning; Leadership and

Management; TESOL; or Coaching and Mentoring (new) (Part-time study

mode)


additional cost:







17. Postgraduate Certificate in Higher Education (Part-time study mode)








15th January 2017 6,000

15th March 2017 6,000










18. MSc Banking and Finance (Full-time study mode)









15th January 2017 16,250

15th March 2017 16,250










19. MSc Banking and Finance (Part-time study mode)


additional cost:







20. MA Global Governance and Sustainable Development (Full-time study

mode)








15th January 2017 15,000

15th March 2017 15,000











21. MA Global Governance and Sustainable Development (Part-time study

mode)


additional cost:







22. MA International Business Management (Full-time study mode)








15th January 2017 16,250

15th March 2017 16,250











23. MA International Business Management (Part-time study mode)


additional cost:








ANNEX D: List of Other Charges This list is regularly reviewed and updates and is provided as guidance only. It is not

intended to be an exhaustive list.

Description Charges

STUDENT LOCKER FACILITY

Student Locker Fee AED 100

Student Locker Deposit (Refundable) AED 50

STUDENT MEDICAL INSURANCE

Student Medical Insurance Fee (2016-17) AED 1,550

Replacement fee on lost Medical Insurance card

AED 100

STUDENT VISA OFFICE

Student Visa Caution Deposit (Refundable)

AED 2,500

Student Visa Processing Fee AED 3,650

Student Visa Renewal Fee AED 2,550

Normal Student Visa Cancellation Fee AED 390 + AED 250 (Immigration clearance)

Express Student Visa Cancellation Fee AED 940 + AED 250 (Immigration clearance)

Visa Letter from DCCA AED 80

RTA Letter from DCCA AED 130

FINANCE OFFICE

Late Fee (Tuition Fee) AED 200 for first week and additional AED50 for each week

Tuition Fee Refund Administrative Charges

AED 3,000

Return Cheque Charges AED 500

Duplicate Receipt Voucher AED 25

STUDENT OFFICE

Student Transcript Copy Fee AED 50

Status Letter / Credit Statement AED 80 (urgent) or AED 25 (regular)

KHDA Attestation AED 220

Certificate Attestation AED 900 - Apostille A

AED 1,300 - Apostille B

AED 400 – additional embassy attestation

Certificate Replacement Fee UK £45

Non-submission of Student ID Card during Clearance

AED 100

IT OFFICE

Re-issue of Student ID Card AED 200 for Postgraduate students or AED 100 for Undergraduate & IFP students

Over-borrowing Charges (Audio/Video Device) for Library Resources

AED 50 per hour overdue

Additional Allowance for Printing AED 110 for 1,000 pages; AED 55 for 500


pages; AED 27.50 for 250 pages

STUDENT TRANSPORATION

Transportation Fees AED 4,250 – Dubai; AED 5,250 – Sharjah; AED 5,750 – Ajman; AED 6,000 - Abu Dhabi

Refund policies for transportation fees paid 75% will be refunded if students submit a formal withdrawal request within the first week of commencement of classes

50% will be refunded if students submit a formal withdrawal request within 1 month of commencement of classes

No refunds will be offered if students withdraw after 1 month of commencement of classes

LIBRARY RESOURCES

Overdue fines 50 fils per day per book

Overdue fines for items requested by other students

50 fils + AED 10 per day per book

Lost or damaged Library materials Replacement cost of item + 10 AED processing fee

REASSESSMENT (RESITS)

Re-assessment Admin Charges AED 500 per module

Academic Misconduct Administrative Charges

AED 500 per case upheld

STUDENT ACCOMODATION (THE RESIDENCES)

Residence Fees and Charges These are published at http://www.mdx.ac.ae/life-at-university/accommodation/

Refund policies for Residence Fees paid 100% of fees paid if students submit a formal withdrawal request within the first two days of their stay. Deposit amount is non-refundable.

70% of fees paid if students submit a formal withdrawal request within the first week of their stay. Deposit amount is non-refundable.

No refunds will be offered if students withdrawal after the first week of their stay. Deposit amount is non-refundable.

For existing (returning) students in the Residences, no refund is possible after check-in. The deposit of AED 5,000 to confirm renewal, is non-refundable.

No refunds will be offered if students have to withdraw due to disciplinary reasons or academic expulsion.

Documents

Tuition Fees and Refunds Regulations 2016-17