In the event of an emergency, such as a natural disaster or extended power outage, every household should have a 72-hour emergency kit.

Download your emergency preparedness checklist at torontohydro.com/emergencykit

Are you ready?

Addressing Toronto’s need for electricityWith about one-third of our equipment installed in the 1950s and 1960s, some of our systems are now reaching end-of-life, and it’s affecting reliability.

Do we have enough electrical infrastructure to meet Toronto’s needs? How much do we need to invest to maintain or improve reliability? The Central Toronto Integrated Regional Resource Plan looks at where demand for electricity is growing and how this can best be managed over the next 25 years.

Visit torontohydro.com/haveyoursay

TORONTO HYDRO-ELECTRIC SYSTEM LIMITED FALL 2014

A reliable electricity grid is worth the investmentDid you know that approximately 40 per cent of outages have been caused by aging equipment?

We’re putting our resources into the grid, and our investments are working — but more is needed.

On July 31, 2014, we submitted a five-year rate application to the Ontario Energy Board (OEB).

Our plan proposes $4 billion in funding to replace aging assets, meet growing demand, help improve reliability and safeguard against extreme weather events.

Subject to approval from the OEB, residential customers could see their bill increase by about $3.50 per month over the next five years.

Migrate over to the new and improved

Don’t wait until winter to prepare your homeLast year we had one of the coldest winters on record. These four tips can help you prepare your home for lower temperatures and help you better manage your bill:

Caulk or seal cracks around doors, windows, vents and electrical outlets Clean tracks on sliding glass doors and windows Replace or clean furnace filters Insulate your water heater and pipes

ONE LOGIN. ONE PASSWORD. MORE SERVICES.

Access and manage all of your online services in one place, under one account login.

View bills, payment history and account details

Sign up for paperless billing and pre-authorized payment

Move-in or move-out or transfer accounts

Monitor your electricity use

Track landlord consumption and billing information for property owners

If you’re not currently registered for My TorontoHydro® but are signed up for eBills or the Time-of-Use portal, you will need to complete a few registration steps the next time you log in.

DON’T

FORGET!

Third annual Pet Safety Week — October 19-25 As pet owners, we always want to ensure our companions are safe from potential hazards. With the Toronto Humane Society, we’re continuing to promote pet safety inside and outside the home.

Keep your pet safe year-round:• Don’tallowyourpettonapbehindelectricalappliances,suchascomputerequipment• Securealllooseelectricalcords—danglingcablesaretemptingtochewon• Alwayswalkyourpetonaleashwhenyou’reoutdoors,soyoucandirecttheanimal around electrical equipment

Learn more about keeping your pet safe at torontohydro.com/safety

Toronto businesses are saving energy We visited 2,500 stores around Toronto this summer to talk about the benefits of energy conservation. Over 1,000 businesses placed a Keep the Cool in T.O. decal on their front door and committed to keeping their doors closed so the A/C only cools the inside air.

DID WE MISS YOU?Get a free Keep the Cool in T.O. door decal toshow you’re

doing your part to help!

To learn more and order your free decal, visit KeepTheCoolTO.com

CONNECT WITH US

torontohydro.com416.542.8000

OMOfficial Mark of the Ontario Power Authority. ®A registered trademark of Toronto Hydro Corporation used under licence. “Toronto Hydro” means Toronto Hydro-Electric System Limited. 30050-I-0084

Get a grant to green your roof Residential properties are now eligible for grants  under the City of Toronto’s Eco-Roof Incentive Program:

• Greenroof—$75/m2 (maximum $100,000)• Coolroof—$2-$5/m2 (maximum $50,000)

Learn more by visiting livegreentoronto.ca

Watch the savings add upFind instant rebates on programmable thermostats, LED lighting, weatherstripping, power bars and more at participating retailers during the saveONenergyOM COUPON EVENT from September 26 to October 26, 2014.

Look for our energy experts in The Home Depot and Low s stores across Toronto on September 27 and September 28. Visit our website for more dates as they become available.

If you miss this year’s event, coupons will still be available for you to download and print until December 31, 2014 at torontohydro.com/coupons

Small Business, Big SavingsUpgrading your lighting is a fast and easy way to reduce electrical costs and become more energy-efficient. You could be eligible for up to $1,500 in free lighting upgrades.

We’ll even recycle your old lights! Join over 39,000 businesses that have benefited from this FREE program.

To book your free, no-obligation assessment, visit torontohydro.com/lightingforbiz or call 416.599.9210.

Upgrade your furnace — with benefitsDid you know we offer a $250 incentive when you replace your existing furnace with a high-efficiency model?

Visit torontohydro.com/heatingandcooling to find a local contractor or call 1.855.592.HVAC (4822) to find out how to apply.

I found it very convenient to have an old freezer and small bar fridge picked up by Toronto Hydro while I was preparing my rental property for new tenants. To then receive a phone call saying I had won a new fridge was a bonus! My new tenants couldn’t be happier — what a great way for them to begin their stay in their new home.— Joanne M, Toronto

We’re in your neighbourhood! Danforth East Arts Fair September 13-14

Scotiabank Nuit BlancheOctober 4 < Showcasing: Fridge dehydrator art installation

Diwali Mela October 18-19 

Visit torontohydro.com/communityevents for the latest on community events.

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LAST CHANCE! Have your old fridge or freezer picked up — FREELet us haul away your outdated fridge or freezer free of charge. We’ll even pick up your old dehumidifier or window air conditioner.

Visit torontohydro.com/pickup to book an appointment today.

Congratulations to our Fridge and Freezer Contest winners!

< Children at St. Pius X Catholic School learn about Toronto Hydro’s top safety tips for the summer.

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