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LAFFERTY GROUP
WELCOMETO
Driving excellence in banking worldwide…
In anticipation of some exciting announcements in coming weeks,
we would like take a couple of minutes
to tell you more about…
LAFFERTY GROUP
LAFFERTY GROUP – WHO ARE WE? Established in 1981 by the company founder and executive chairman, Michael
Lafferty, Lafferty Group is a leading provider of knowledge, thought leadership and advisory services to the banking and financial services industries worldwide --and has been for over three decades.
Lafferty Group has particular specialisations in the fields of banking quality, retail banking, cards and payments, e-commerce, m-commerce and mobile financial services. The group's comprehensive services include senior management councils, benchmarking research, thought leadership reports, bank quality ratings, news insights, advisory services and live events such as conferences and masterclasses. Lafferty Group has a proven track record of success and innovation, most recently as the founder of the Retail Banking Academy, the first banking education body dedicated to the professional development of retail bankers and cards and payments professionals globally.
The group has an enviable record of creating and building innovative global products and services, all of which have one aim – the pursuit of excellence in banking. These include:
• Lafferty Research & Intelligence, which offers a rich online resource providing market and competitor intelligence on retail banking and consumer finance, payments, e-commerce and fintech
• Lafferty Councils, where senior industry executives from around the world meet in confidential sessions to share best practices and brainstorm the future of the industry. Members also have access to a wide range of research, intelligence and advisory services
• The Retail Banking Academy, which provides the only professional education and high-level accreditations for retail bankers and cards and payments executives worldwide, through the Certified Retail Banker (CRB), Certified Cards and Payments Professional (CCPP) and Certified Islamic Banker (CIB) qualifications. The Academy’s motto is Empowering Bankers, Serving People
• Lafferty Bank Quality Ratings, which rates banks worldwide for their overall quality, using a combination of quantitative and qualitative criteria.
Michael Lafferty, Executive Chairman
LAFFERTY GROUP RESEARCHEXCELLENCE IN INTELLIGENCE…
LAFFERTY GLOBAL RESEARCH databases are an online resource providing
market and competitor intelligence on banking in more than 70 countries
LAFFERTY THOUGHT LEADERSHIP REPORTS provide our worldwide
audience with the latest industry thinking in banking, retail banking, cards and payments.
LAFFERTY NEWS SERVICE is the
most comprehensive way to stay up-to-date with live industry issues
LAFFERTY COUNCILSEXCELLENCE THROUGH COLLABORATION SINCE 1996
LAFFERTY COUNCIL members meet twice-yearly to share best practices and brainstorm the future. They are supported with bespoke research, intelligence and other services. Current councils include:
INTERNATIONAL RETAIL BANKING COUNCIL
INTERNATIONAL CARDS AND PAYMENTS COUNCIL
GLOBAL MERCHANT SERVICES COUNCIL
FINTECH FORUM
A new pan-African organisation was formed in June 2015, when banking and finance executives from 14
different countries joined forces in Cape Town, South Africa to establish RETAIL BANKING COUNCILS FOR
AFRICA (RBCA).
RETAIL BANKING ACADEMYEXCELLENCE IN EDUCATION…
The RETAIL BANKING ACADEMY is the only educational and professional body in the world
dedicated exclusively to offering elite, post-graduate professional education in the retail banking field.
The Academy offers the following qualifications:
CERTIFIED RETAIL BANKER (CRB)
CERTIFIED CARDS AND PAYMENTS PROFESSIONAL
(CCPP)
CERTIFIED ISLAMIC RETAIL BANKER (CIRB)
LAFFERTY BANK QUALITY RATINGSEXCELLENCE IN BANKING…
Algorithms and stress tests are notoriously erratic when it comes to giving a reliable account of the health of a financial institution: statistics and numerical analysis are easily massaged to produce more palatable outcomes. Balance sheet analysis can be valuable but only takes you so far.
LAFFERTY BANK QUALITY RATINGS takes a radically different approach.
LAFFERTY BANK QUALITY RATINGS is a unique service that rates banks for their quality - as presented by
banks themselves to shareholders, investors, and the public at large in their own annual reports.
LAFFERTY BANK QUALITY RATINGS uses a heuristic methodology to interpret the signals that banks are
sending out in their annual reports – intentionally or otherwise – about strategy, culture, customer care, brand promise and financial performance – and brings all these together to rate the total bank quality. LBQR uses the annual report because of its unique status as the primary vehicle for management of a bank to communicate and account to shareholders and other stakeholders.
LAFFERTY GLOBAL EVENTSEXCELLENCE THROUGH INSIGHTS…
Rooted in over three decades of industry-specific experience as a provider of global research and market intelligence, as well as advisor and convener
of industry councils, conferences and roundtables LAFFERTY GLOBAL
EVENTS offer the highest calibre of industry thought leaders and
participants. In addition to direct engagement, debates and open discussions with participants, Lafferty Events provide an ideal platform to initiate new business relationships.
Lafferty Group has successfully convened hundreds of these events globally, in Africa, Asia-Pacific, Middle East, Europe and North and South America, continuously improving the experience for participants.
LAFFERTY CONFERENCES have a unique and highly interactive format.
They are chaired by senior Lafferty executives who, along with our thought leaders, create an engaging and highly interactive experience through live interview panels and debates. We take an editorial approach, where discussion leaders are interviewed live on stage, and we don't shy away from asking the difficult questions, which is part of what makes Lafferty Conferences so valuable to our attendees.
LAFFERTY GROUPMANAGEMENT TEAM
Michael LaffertyExecutive Chairman
Lafferty Group
Evelyn Hunter-Jordan Chief Executive
Retail Banking Academy
Ronan LynchChief Operating Officer and
Director, Global Knowledge Centre Lafferty Group
Caroline HastingsDirector of Councils and Client Relations
Lafferty Group
FOR MORE INFORMATION
PLEASE CONTACT:
* 6 Cedar CrescentCedar Park WestportCo. MayoIreland
LAFFERTY GROUP
(: +44 (0)203 008 8415
+44 (0)203 002 4662
" www.lafferty.com
* One Lyric SquareHammersmithLondonW6 0NBUnited Kingdom
