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TI 2111 Work System Design and Ergonomics
TI 2111 – Perancangan Sistem Kerja dan Ergonomi
Handout Mata Kuliah
Lab. Perancangan Sistem Kerja & ErgonomiInstitut Teknologi Bandung2006
TI 2111 Work System Design and Ergonomics
TI 2111 – Syllabus
TI 2111 Work System Design and Ergonomics
TI 2111 – Course Description
•Survey of Industrial Engineering methods for measuring, evaluating, and improving performance of work systems in organizations.
•Introduction to Ergonomics with an emphasis on human capabilities and limitations.
•Discussion of application of Industrial Engineering and Ergonomics design principles to redesign workstations, work tasks, and work environments.
TI 2111 Work System Design and Ergonomics
TI 2111 – Course Objectives•Describe the role of Work measurement & Ergonomics in the workplace
•Conduct a methods engineering study of a particular job, including methods analysis, time studies, and work sampling studies.
•Apply industrial engineering and ergonomics / human factors design principles to the analysis and redesign of an existing work station, work task, piece of equipment, work environment, etc.
TI 2111 Work System Design and Ergonomics
Course Texts
Niebel B. and Freisvalds A. (2003). Methods, Standards, and Work Design, 11th ed., McGraw-Hill, Boston
Wickens C. et al., (2004). An Introduction to Human Factors Engineering, 2nd ed., Pearson Prentice Hall, London
TI 2111 Work System Design and Ergonomics
Course Topics
Introduction: Definitions, historic review, motivation Work System Design
Definitions, objectives and performance measures Time study: methods & equipment Performance Rating and Allowances Standard Times Predetermined Time Systems Work Sampling
Ergonomics Introduction Visual, Auditory, Cognition Display and Control Biomechanics, Physiology
TI 2111 Work System Design and Ergonomics
Grading (subject to change)
Course Requirement Percentage of grade
Examinations (2) 60%
Quizzes 10%
Homework (2) 15%
In-class activities 15%
Class participation Bonus
TI 2111 Work System Design and Ergonomics
Miscl.
Regular class attendance and participation This class is designed to allow students to apply the
concepts, no one correct solution All written assignments will be graded on the quality of
the work. It is expected that each student will provide well-written and defended solutions to the problems for this class. Only legible handwriting will be graded.
If you have a dispute about a grade for any assignment or examination, provide the instructor with a written explanation no later than 1 week after the work was returned to you. I do make mistakes, so please don’t hesitate to bring them to my attention.
I will strive to make this an exciting class. I welcome your suggestions for improving the course at any time.
TI 2111 Work System Design and Ergonomics
Do’s and Don’t
Do read the material before class...
Do your homework … Ask questions … Don’t wait till the last minute … Don’t even think about copying
others …
TI 2111 Work System Design and Ergonomics
Tentative Schedule (Subject to Change)Week Topic Reading
Assignments
1 Course introduction, History, & Motivation 1.1
2 Problem solving and operation analysis tools (7 tools, 5W-1H, 5Why, charts, etc.)Motion study & Principles of motion economy
1.2, 1.31.4
3 Kaizen, Poka Yoke, SMEDTime study: Concept & Introduction
1.9
4 Time study: Cycle time, rating factors, and allowance 1.10, 1.11
5 Time study: Standard timePredetermined time systems
1.121.13
6 Work sampling 1.14
7 Wage paymentMidterm exam
1.17
8 Intro to Human Factors EngineeringVisual sensory system
2.12.4
9 Auditory systemCognition system
2.52.6
10 Display Control
2.82.9
11 Engineering anthropometryBiomechanics of work
2.102.11
12 Work PhysiologyStress and Workload
2.122.13
13 Safety, accidents, and human errorHCI and Automation
2.142.15 & 2.16
14 Selection and TrainingGuest lecture
2.18
TI 2111 Work System Design and Ergonomics
1. Introduction
TI 2111 Work System Design and Ergonomics
Industrial Engineering ?
1948: American Institute of Industrial Engineering (AIIE) (www.iienet.org)…is concerned with the design, improvement, and installation of integrated systems of people, material, information, equipment, and energy. It draws upon specialized knowledge and skills in the mathematical, physical, and social sciences together with the principles and methods of engineering analysis and design to specify, predict, and evaluate the results to be obtained from such systems.
.. .is concerned with the analysis, design, installation, control, evaluation, and improvement of socio-technical systems in a manner that protects the integrity and health of human, social, and natural ecologies. A socio-technical system can be viewed as any organization in which people, materials, information, equipment, procedures interact in an integrated fashion
TI 2111 Work System Design and Ergonomics
Modern industrial organization
- Increasing competition (increased number of competitors)
- Stiffer requirements for international competitiveness (i.e. ISO standards)
- High sophistication in quality of products demanded by customers
- …
ProductivityQualityEfficiencyEffectivenessSafety
Comfort
TI 2111 Work System Design and Ergonomics
“We are in a new economic age. We can no longer live with commonly accepted levels of delays, mistakes, defective materials and defective workmanship.”
W. Edward Deming, 1968
TI 2111 Work System Design and Ergonomics
Performance measures
TI 2111 Work System Design and Ergonomics
Ways to improve performance of a work system:
Improved layout, workflow, and material handling
Training Work simplification Job/tools redesign Improved work environment Workers selection
MethodsStandardsWork designErgonomics
TI 2111 Work System Design and Ergonomics
Work System Design (& Ergonomics) – “PSK&E”
Purpose : To increase productivity in industry, while maintaining worker health and safety thru: Work Measurement Methods Engineering
Continuous and repetitive process Work measurement (e.g. Time study)
A process for measuring … Work Methods
Systematic procedure for analyzing a given task
TI 2111 Work System Design and Ergonomics
TTCK → PSK&E (Sutalaksana, 1979)
TI 2111 Work System Design and Ergonomics
“PSK&E” - Objectives
Minimize times (Fig. 1.2) Improve quality and reliability Minimize direct and indirect material cost Maximize the safety and well being of the
workers Increase job interest and satisfaction for the
workers
TI 2111 Work System Design and Ergonomics
PSK&E - Applications
Design and improvement of work methods Establish a standard work methods and standard time Training & Workers selection Lay-out design Economic analysis, costing, task evaluation Reward & workers motivation Production planning and control Product design …
TI 2111 Work System Design and Ergonomics
Historical Development
The origin of time study Frederic W. Taylor Frank Lillian Gilbreth Henry L. Gantt Henry Ford Elton Mayo
TI 2111 Work System Design and Ergonomics
Frederic W. Taylor (1856-1915) Founder of the ‘Scientific Management’ term
Emphasized on: Increasing throughput Reducing manufacturing costs As a result, increasing workers’ salaries
Tools (how to do the above): Divide the task into small elements Separate the non-required from the required elements Setting standards: time, quality, methods. Specialization: training for a specific job