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This portfolio of short courses has been carefully … portfolio of short courses has been carefully planned and designed with an international focus to meet the demands of the GCC

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This portfolio of short courses has been carefully planned and designed with an international focus to meet the demands of the GCC business community and employers. The programmes are continually under review to reflect changes in demand for particular areas. Development has recognised the changing patterns of commerce, industry and government, and has been alert to new and growing opportunities for learners/participants in business and the service professions. All programmes can be offered (In English or Arabic ) as open courses or customised to run "in-house" for organisations to provide relevant/tailor-made solutions and achieve cost-effectiveness. Our training solutions have been grouped in 11 subject categories focusing on various industries (Please see the following page). Horizons HRD Accreditations & Affiliations: For More Information, Please Contact Us At: Tel : +973 17643663 Fax : +973 17643113 E-mail : [email protected] Website : www.horizons –hrd.com

Course Title Hours Duration

1 Personal & Occupational Development Skills

(Positive Work Ethics -Industrial & Oil/Gas Focus) 15

2-3 Days

2 Effective Communication Skills

(Industrial & Oil/Gas Focus) 20

3-4 Days

3 Effective Supervisory Management Skills

(Industrial & Oil/Gas Focus) 20

3-4 Days

4 Performance Management For Success

(Industrial & Oil/Gas Focus) 15

2-3 Days

5 Effective Tools & Techniques for Productivity

Improvement (Industrial & Oil/Gas Focus) 20

3-4 Days

6 Occupational Health & Safety

(Industrial & Oil/Gas Focus) 20

3-4 Days

7 Technical Report Writing

(Industrial & Oil/Gas Focus) 20

3-4 Days

8 Advanced Supervisory Management Skills

(Industrial & Oil/Gas Focus) 20

3-4 Days

9 Competency Based Management

(Industrial & Oil/Gas Focus)

25 4-5 Days

10 Effective Project Management

(Industrial & Oil/Gas Focus) 20

3-4 Days

11 Business Management Skills

(Industrial & Oil/Gas Focus) 35

5-7 Days

12 Effective Presentation & Communication Skills

(Industrial & Oil/Gas Focus) 25

4-5 Days

13 Strategic Management

(Industrial & Oil/Gas Focus) 70

10-14 Days

14 Effective Business Planning Skills

(Industrial & Oil/Gas Focus) 20

3-4 Days

Course Title Hours Duration

15 Advanced Team Building & Team Leading Skills

(Industrial & Oil/Gas Focus)

20 3-4 Days

16 Inspired Leadership & Change Management

(Industrial & Oil/Gas Focus) 25

3-4 Days

17 Coaching and Mentoring Skills

(Industrial & Oil/Gas Focus) 15

2-3 Days

18 Developing Yourself as an Effective Team Leader

(Industrial & Oil/Gas Focus) 15

2-3 Days

19 Effective Key Performance Indicators (KPI)

(Industrial & Oil/Gas Focus) 20

3-4 Days

20 Professional Skills For Success

(Organisational & Individual Level)

(Industrial & Oil/Gas Focus)

20

3-4 Days

21 Emotional Intelligence

(Industrial & Oil/Gas Focus) 20

3-4 Days

13 Business Ethics (Industrial & Oil/Gas Focus) 20 3-4 Days

For other courses accredited by And courses offered in partnership with Please Contact Us At : Tel : +973 17643663 E-mail : [email protected]

Course Title Hours Duration

NLP Applications

1 NLP Foundation Skills 20 3-4 Days

2 NLP Assistant Practitioner 35 5-7 Days

3 NLP Practitioner 35 5-7 Days

4 NLP Leadership Skills 25 4-5 Days

5 Effective NLP Business Skills 25 4-5 Days

6 NLP for Healthcare Professionals 25 4-5 Days

7 NLP Effective Customer Service Skills 25 4-5 Days

8 Personal & Professional Development Skills Through

NLP 20

3-4 Days

9 NLP Managerial skills 25 4-5 Days

Other Modern Applications

10 Mind Mapping 15 2-3 Days

11 Herrmann Brain Dominance Instrument (HBDI) 20 3-4 Days

12 Professional Skills For Success

(Organisational & Individual Level) 20

3-4 Days

13 Emotional Intelligence 20 3-4 Days

14 Modern Professional Skills Through Emotional

Intelligence

20 3-4 Days

15 Transactional Analysis (TA) In Practice 20 3-4 Days

16 Competency Based Management (CBM) 25 4-5 Days

Course Title Hours Duration

Management Development

1 NLP Managerial Skills 25 4-5 Days

2 Effective Supervisory Management Skills 20 3-4 Days

3 Performance Management For Success 15 2-3 Days

4 Identification of Training Needs (ITN) 16 2-3 Days

5 Decision Making 15 2-3 Days

6 Planning , Organizing, Negotiating and Influencing

Skills 20

3-4 Days

7 Change Challenges and Management 15 2-3 Days

8 Motivation and Creating Positive Attitude at the

Workplace 15

2-3 Days

9 Improving Performance Management 20 3-4 Days

10 Advanced Supervisory Management Skills 20 3-4 Days

11 Effective Team Leading Skills 30 5-6 Days

12 Building Rapport in Organizations 20 3-4 Days

13 Performance Management for Success 20 3-4 Days

14 Competency Based Management (CBM) 25 4-5 Days

15 Business Management Skills 35 5-7 Days

16 Developing Call Center Team Leaders Managerial

Skills 30

5-6 Days

Course Title Hours Duration

17 The Integrated Management Programme 30 5-6 Days

18 Modern Skills for Crisis & Stress Management 20 3-4 Days

19 Developing Your Planning, Organizing ,Negotiating &

Influence Power 20

3-4 Days

20 Advanced Skills for Team Building and Team Leading 20 3-4 Days

21 Delegation-The Art of Delegating Effectively 15 2-3 Days

22 Effective Key Performance Indicators (KPI) 20 3-4 Days

23 Senior Management Development Program (Based

on the content/topics of a Mini MBA) 20

3-4 Days

Professional Development

24 Effective Communication Skills 20 3-4 Days

25 Personal & Professional Development Skills Through

NLP 20

3-4 Days

26 Professional Self Development Skills 20 3-4 Days

27 Managing Your Boss For Success 15 2-3 Days

28 Crisis & Stress Management 20 3-4 Days

29 Professional Problem Solving Skills 20 3-4 Days

30 Effective Time Management 15 2-3 Days

31 Presentation Skills 30 5-6 Days

32 Personal & Occupational Development Skills

(Positive Work Ethics) 15

2-3 Days

Course Title Hours Duration

33 Negotiation Skills Development 20 3-4 Days

34 Information Management and Analytical Skills 20 3-4 Days

35 The Art of Influencing Others 15 2-3 Days

36 Modern Skills for Career Success & Stress

Management 20

3-4 Days

37 Effective Tools & Techniques for Productivity

Improvement 20

3-4 Days

38 Occupational Health & Safety 20 3-4 Days

39 Building Self Esteem and Assertiveness Skills 15 2-3 Days

40 Technical Report Writing 20 3-4 Days

41 Developing High Performance (Team Building Skills) 20

3-4 Days

42 Transactional Analysis (TA) In Practice 20 3-4 Days

43 Speed Reading Skills 20 3-4 Days

44 Building Rapport in Organizations 20 3-4 Days

45 Effective Business Etiquettes 15 2-3 Days

46 Effective Project Management 20 3-4 Days

47 Professional Skills for Creativity & Innovation 25 4-5 Days

48 Problem Solving and Dealing with Difficult People 24 4-5 Days

49 Business Ethics 20 3-4 Days

Course Title Hours Duration

50 Advanced Skills for Team Building and Team Leading 20 3-4 Days

52 Modern Professional Skills Through Emotional

Intelligence

20 3-4 Days

53 Creativity and Innovation 15 2-3 Days

54 Modern Communication Skills 20 3-4 Days

For other courses accredited by And courses offered in partnership with Please Contact Us At : Tel : +973 17643663 E-mail : [email protected]

Course Title Hours Duration

Leadership Development

1 Leadership Skills 20 3-4 Days

2 Advanced Team Building & Team Leading Skills 20 3-4 Days

3 Inspired Leadership & Change Management 25 3-4 Days

4 Developing Yourself as an Effective Team Leader 15 2-3 Days

5 Effective Management Skills for Team Leaders 15 2-3 Days

6 Leadership & Management Development Skills for

Middle Managers 20

3-4 Days

7 Effective Team Leading Skills 30 5-6 Days

8 NLP Leadership Skills 25 4-5 Days

9 Management, Leadership & Teams 25 4-5 Days

10 Leadership and Behavior in Organizations

(Leadership & Organisations) 12

2-3 Days

Strategic Development

11 International Business Strategy 25 4-5 Days

12 Strategic Management 70 10-14 Days

13 Effective Business Planning Skills 20 3-4 Days

14 Strategic Thinking Skills and Decision-Making 20 3-4 Days

15 Strategic Planning 15 2-3 Days

16 International Business Analysis 25 4-5 Days

Course Title Hours Duration

Other Leadership Competencies

19 Professional Skills For Success

(Organisational & Individual Level) 20

3-4 Days

20 Effective Presentation & Communication Skills 25 4-5 Days

21 Coaching and Mentoring Skills 15 2-3 Days

22 Effective Communication Skills for Team Leader 15 2-3 Days

23 Effective Management Skills for Team Leaders 15 2-3 Days

24 Creative Problem Solving and Decision Making 15 2-3 Days

25 Business Ethics (Leadership focus) 20 3-4 Days

For other courses accredited by And courses offered in partnership with Please Contact Us At : Tel : +973 17643663 E-mail : [email protected]

Course Title Hours Duration

Customer Management

1 Advanced Customer Care Skills 20 3-4 Days

2 Strategic Customer Care 20 3-4 Days

3 Customer Relationship Management (CRM) 20 3-4 Days

4 Customer Delight 20 3-4 Days

5 Fulfilling Your Customer Requirements 15 2-3 Days

6 Effective Customer Service 25 4-5 Days

7 Advanced Key Account Management 22 4-5 Days

8 NLP Effective Customer Service Skills 25 4-5 Days

9 Customer Experience Ownership Skills 20 3-4 Days

10 Effective Customer Service & Telephone Skills

8 1-2 Days

11 The Art of Achieving Customer Service Excellence 20 3-4 Days

Sales Development

12 Advanced Selling Techniques & Negotiation Skills 20 3-4 Days

13 Competitive Selling Skills 20 3-4 Days

14 Customer - Focused Selling Techniques 20 3-4 Days

15 Sales Strategy 20 3-4 Days

16 Leadership Excellence for Linking Performance to

Sales Strategy 20

3-4 Days

17 Advanced Sales Management 20 3-4 Days

18 Advanced Key Account Management 22 4-5 Days

19 Increasing Sales Through Embracing Change & Delighting Customer

15 2-3 Days

Marketing Development

20 Fundamentals Of Marketing 20 3-4 Days

21 International Marketing 25 4-5 Days

Course Title Hours Duration

For other courses accredited by And courses offered in partnership with Please Contact Us At : Tel : +973 17643663 E-mail : [email protected]

Course Title Hours Duration

Management Accounting

1 Business Analysis (CMA1) 70 10-14 Days

2 Management Accounting & Reporting(CMA2) 70 10-14 Days

3 Strategic Management(CMA3) 70 10-14 Days

4 Business Application (CMA4) 70 10-14 Days

Financial Accounting

5 Auditing & Attestation (CPA1) 70 10-14 Days

6 Financial Accounting & Reporting (CPA2) 70 10-14 Days

7 Regulation(CPA3) 70 10-14 Days

8 Business Environment & Concepts (CPA4) 70 10-14 Days

Auditing & Control

9 Internal Audit Role in Governance, Risk & Control

(CIA1) 35

5-7 Days

10 Conducting the Internal Audit Engagement (CIA2) 35 5-7 Days

11 Business Analysis and Information Technology (CIA3) 35

5-7 Days

12 Business Management Skills (CIA4) 35 5-7 Days

Other Competencies

13 Corporate Financial Management (CFM) 70 10-14 Days

14 International Accounting & Finance 25 4-5 Days

15 International Accounting & Finance 12 2-3 Days

For other courses certified by And courses offered in partnership with Please Contact Us At : Tel : +973 17643663 E-mail : [email protected]

Course Title Hours Duration

1 International Human Resource Management 25 4-5 Days

2 Practices In Human Resource Management 25 4-5 Days

3 Work and Well – Being 25 4-5 Days

4 Organizational Change 25 4-5 Days

5 Selection & Assessment 25 4-5 Days

6 Life Career Development 25 4-5 Days

7 Organizational Research 25 4-5 Days

8 Employment Relations 25 4-5 Days

9 Career Counseling Theory and Practice 25 4-5 Days

10 Organizational Analysis 25 4-5 Days

11 New Technology At Work 25 4-5 Days

12 Issues in Human Resource Management 25 4-5 Days

13 Internal Consulting Skills for HR Professionals 72 11-15 Days

14 Human Resource Management (HRM) for Non-

Practitioners 25

4-5 Days

15 International HRM & Organizational Behavior 25 4-5 Days

16 Train The Trainer 70 10-14 Days

17 Training and Development 25 4-5 Days

18 Identification of Training Needs (ITN) 16 2-3 Days

19 Improving Performance Management 20 3-4 Days

Course Title Hours Duration

1 International Human Resource Management 25 4-5 Days

2 Practices In Human Resource Management 25 4-5 Days

3 Work and Well – Being 25 4-5 Days

4 Organizational Change 25 4-5 Days

5 Selection & Assessment 25 4-5 Days

6 Life Career Development 25 4-5 Days

7 Organizational Research 25 4-5 Days

8 Employment Relations 25 4-5 Days

9 Career Counseling Theory and Practice 25 4-5 Days

10 Organizational Analysis 25 4-5 Days

11 New Technology At Work 25 4-5 Days

12 Training and Development 25 4-5 Days

13 Issues in Human Resource Management 25 4-5 Days

For other courses accredited by And courses offered in partnership with Please Contact Us At : Tel : +973 17643663 E-mail : [email protected]

Course Title Hours Duration

1 International Business Analysis 25 4-5 Days

2 International Business Economics 25 4-5 Days

3 International Business Strategy 25 4-5 Days

4 International Marketing 25 4-5 Days

5 International HRM & Organizational Behavior 25 4-5 Days

6 Management, Leadership & Teams 25 4-5 Days

7 International Accounting & Finance 25 4-5 Days

8 International Operations Management &

Information Systems 25

4-5 Days

Course Title Hours Duration

1 International Accounting & Finance 12 2-3 Days

2 International Operations Management 12 2-3 Days

3 Information Systems, Competition and Globalisation

( Information Systems) 12

2-3 Days

4 Leadership and Behavior in Organizations

(Leadership & Organisations) 12

2-3 Days

Course Title Hours Duration

Business Communication Modular Programme

1 Fundamentals of Successful Business

Communication (Module 1) 20

3-4 Days

2 Active Listening Skills & Feedback Techniques for

Successful Business Communication (Module 2) 20

3-4 Days

3 Successful Business Speaking & Presentation Skills at

the Workplace (Module 3) 30

5-6 Days

4 Practical Applications of Successful Business

Communications (Module 4) 30

5-6 Days

Occupational Communication Skills

5 Managerial Communication Skills 20 3-4 Days

6 Business Writing Skills 20 3-4 Days

7 Technical Report Writing 20 3-4 Days

8 Effective Communication Skills for Team Leaders 15 2-3 Days

9 Effective Communication Skills 20 3-4 Days

10 Speed Reading Skills 20 3-4 Days

11 Effective Presentation & Communication Skills 25 4-5 Days

12 Communication Skills for Healthcare Professionals

(Distributed Knowledge) 15

2-3 Days

13 Business Communication Skills for Healthcare

Professionals 50

8-10 Days

14 English for Nursing and Healthcare

15 Presentation Skills 30 5-6 Days

16 Modern Communication Skills 20 3-4 Days

Course Title Hours Duration

Business English Programme

17 Business English (Elementary level)

Stage 2.1 36

6-8 Days

18 Business English (Elementary level)

Stage 2.2 36

6-8 Days

19 Business English

(Pre InterMedia & PRte level) Stage 3.1 36

6-8 Days

20 Business English

(Pre InterMedia & PRte level) Stage 3.2 36

6-8 Days

21 Business English (InterMedia & PRte level)

Stage 4.1 36

6-8 Days

22 Business English (InterMedia & PRte level)

Stage 4.2 36

6-8 Days

23 Business English

(Upper InterMedia & PRte level) Stage: 5.1 36

6-8 Days

24 Business English

(Upper InterMedia & PRte level) Stage: 5.2 36

6-8 Days

25 Business English (Advanced)

Stage 6.1 36

6-8 Days

26 Business English (Advanced)

Stage 6.2 36

6-8 Days

Course Title Hours Duration

General English Programme

27 General English (Elementary level)

Stage 2.1 36

6-8 Days

28 General English (Elementary level)

Stage 2.2 36

6-8 Days

29 General English

(Pre InterMedia & PRte level) Stage 3.1 36

6-8 Days

30 General English

(Pre InterMedia & PRte level) Stage 3.2 36

6-8 Days

31 General English (InterMedia & PRte level)

Stage 4.1 36

6-8 Days

32 General English (InterMedia & PRte level)

Stage 4.2 36

6-8 Days

33 General English

(Upper InterMedia & PRte level) Stage: 5.1 36

6-8 Days

34 General English

(Upper InterMedia & PRte level) Stage: 5.2 36

6-8 Days

35 General English (Advanced)

Stage 6.1 36

6-8 Days

36 General English (Advanced)

Stage 6.2 36

6-8 Days

For other courses accredited by And courses offered in partnership with

Please Contact Us At : Tel : +973 17643663 E-mail : [email protected]

Course Title Hours Duration

1 ISO 9001 – Internal Auditor

( Achieving The Business Audit Value ) 16

2-3 Days

2 Total Quality Management 20 3-4 Days

3 S5 Quality System 20 3-4 Days

4 Effective Tools & Techniques for Productivity

Improvement 20

3-4 Days

Course Title Hours Duration

1 Professional Skills for Excellence in Management 30 5-6 Days

2 Professional Skills for Excellence in Selling 30 5-6 Days

3 Professional Skills for Excellence in Communication 30

5-6 Days

4 Professional Skills for Excellence in Self Development

& Works Ethics 30

5-6 Days

5 Professional Skills for Excellence in Leadership 30 5-6 Days

6 Professional Skills for Excellence in Team Building 30 5-6 Days

7 Professional Skills for Excellence in Customer Service 30

5-6 Days

8 Professional Skills for Creativity & Innovation 25 4-5 Days

9 Leadership Excellence for Linking Performance to

Sales Strategy 20

3-4 Days

10 Creative Problem Solving and Decision Making 15 2-3 Days

12 Professional Skills For Success & Excellence 20 3-4 Days

13 The Art of Achieving Customer Service Excellence 20 3-4 Days

For other courses accredited by And courses offered in partnership with

Please Contact Us At : Tel : +973 17643663 E-mail : [email protected]

Course Title Hours Duration

1 Stores Management 15 2-3 Days

2 Telecommunications Regulatory Skills 25 4-5 Days

3 Regulation(CPA3) 70 10-14 Days

4 Occupational Health & Safety 20 3-4 Days

5 Professional Secretarial Skills 20 3-4 Days

6 Personal & Occupational Development Skills

(Positive Work Ethics) 15

2-3 Days

7 Business Ethics 20 3-4 Days

8 International Operations Management 12 2-3 Days

9 Information Systems, Competition and Globalisation

( Information Systems) 12

2-3 Days

24 International Operations Management &

Information Systems 25

4-5 Days

For other courses accredited by And courses offered in partnership with

Please Contact Us At : Tel : +973 17643663 E-mail : [email protected]

For other courses accredited by And courses offered in partnership with

Please Contact Us At : Tel : +973 17643663 E-mail : [email protected]

Course Title Hours Duration

1 Effective Retail Business Skills 20 3-4 Days

2 Effective Customer Service & Retail Selling Skills 15 2-3 Days

3 Professional Skills For Loss Prevention &Retail

Security 15

2-3 Days

4 Effective Customer Service for Retail Business 15 2-3 Days

5 Fundamentals of FMCG Marketing 20 3-4 Days

6 Managing Retail People Effectively 20 3-4 Days

7 Effective Key Performance Indicators (KPI)

(Retail Focus ) 20

3-4 Days

8 Powering your Retail Merchandizing Skills In The

Tough Time 15

2-3 Days

9 Personal & Occupational Development Skills

(Positive Work Ethics - Retail Focus ) 15

2-3 Days

10 Effective Business Etiquettes

(Retail Focus )

15 2-3 Days

11 Professional Skills For Success

(Organizational & Individual Level) 20

3-4 Days

12 Emotional Intelligence (Retail Focus ) 20 3-4 Days

13 Business Ethics (Retail Focus ) 20 3-4 Days