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Alenia Spazio S.p.A. ThinkLab ThinkLab 08/10/07, ThinkPod University of Salford Future Workspaces Research Centre Sas Mihindu Sas Mihindu University of Salford – Manchester UNITED KINGDOM Collaborative knowledge creation Collaborative knowledge creation environment environment for supporting scientific communities for supporting scientific communities

ThinkLab 08/10/07, ThinkPod University of Salford Future Workspaces Research Centre Alenia Spazio S.p.A. Sas Mihindu University of Salford – Manchester

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Page 1: ThinkLab 08/10/07, ThinkPod University of Salford Future Workspaces Research Centre Alenia Spazio S.p.A. Sas Mihindu University of Salford – Manchester

Alenia Spazio S.p.A.

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08/10/07, ThinkPodUniversity of Salford Future Workspaces Research Centre

Sas MihinduSas MihinduUniversity of Salford – Manchester UNITED KINGDOM

Collaborative knowledge creation environment Collaborative knowledge creation environment for supporting scientific communitiesfor supporting scientific communities

Page 2: ThinkLab 08/10/07, ThinkPod University of Salford Future Workspaces Research Centre Alenia Spazio S.p.A. Sas Mihindu University of Salford – Manchester

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Future Workspaces Research CentreFuture Workspaces Research Centre

Aim To conduct research to develop novel interactive spaces

(physical and virtual) for creating new working environments which can enhance creativity, improve productivity, promote social interaction and support knowledge management within distributed organisations.

Key Research Themes Knowledge Engineering for Future Workspaces Future Collaborative Workspaces for Engineering Applications Future Workspaces for Environmental Planning Future Workspaces for Virtual Enterprises Tele-Immersive Systems Novel CAD Interfaces

Page 3: ThinkLab 08/10/07, ThinkPod University of Salford Future Workspaces Research Centre Alenia Spazio S.p.A. Sas Mihindu University of Salford – Manchester

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• KM Framework - simplified view

CoP-->SCoP + KMLC + SCLC

=>CKC & Dissemination

• Research Aim and Objectives

• Methodology

• What Tools available for CoP?

• Knowledge Management

• K Creation Process

• An individual

• State diagram - K RAID

• A Group

• K Aggregation Algorithm

• Scientific Communication Process

• Collaborative K Creation

• Opportunity available in designing KMI

• K Processing, Codification & Reuse

• Hierarchic Requirements model

• Shared facilities

• Shared Spaces

• Conceptual Design of CKC infrastructure

• Deployment strategy

• non-intrusive infrastructure

• Case study 1

• Knowledge Management Infrastructure

• Case study 2 & 3

• Scientific Communities

• Conclusion

• Agenda (15.00-15.20)

Page 4: ThinkLab 08/10/07, ThinkPod University of Salford Future Workspaces Research Centre Alenia Spazio S.p.A. Sas Mihindu University of Salford – Manchester

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KMLC

CoP SCop

SCLC

CK

C &

Dis

sem

inat

ion

Define SCoP

Application for SCoP

Requirement of an appropriate ICT Tool

Suitable work environment for supporting Collaborative

Knowledge Creation

Application for SCoP

* Identified Gaps

KM Framework for Scientific CommunitiesSimplified view (Mihindu)

Requirement of an appropriate ICT ToolCommunities of

Practice

Knowledge Management

Life Cycle

Scientific Communication

Life Cycle

Scientific Communities

of Practice

Page 5: ThinkLab 08/10/07, ThinkPod University of Salford Future Workspaces Research Centre Alenia Spazio S.p.A. Sas Mihindu University of Salford – Manchester

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Research AimThe aim of this research is to investigate the design and implementation of a collaborative work environment which can facilitate collaborative knowledge creation within scientific communities. The utilisation of proposed collaborative work environment will improve the social interactions among the community members.

Research ObjectivesThe aim will be achieved through the following objectives.

Page 6: ThinkLab 08/10/07, ThinkPod University of Salford Future Workspaces Research Centre Alenia Spazio S.p.A. Sas Mihindu University of Salford – Manchester

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Summary of implemented research methodology (Mihindu)

Page 7: ThinkLab 08/10/07, ThinkPod University of Salford Future Workspaces Research Centre Alenia Spazio S.p.A. Sas Mihindu University of Salford – Manchester

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What tools for CoP?What tools for CoP?

Market of community oriented technologies (Etienne Wenger, 2001)

Knowledgebase

Access to expertise

E-learning

Synchronise interactions

Discussion groups

Online communities

Project spaces

Knowledge worker’s desktop

Page 8: ThinkLab 08/10/07, ThinkPod University of Salford Future Workspaces Research Centre Alenia Spazio S.p.A. Sas Mihindu University of Salford – Manchester

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Reuse /Utilisation

Creation / Development

Share /Codify

Repository / Capture

Knowledge Creation Process

Problem definition

Prior Knowledge

Analyse & Research

Create & develop new knowledge & trail / experiment

Disuses, Refine & Share

Mass dissemination

Page 9: ThinkLab 08/10/07, ThinkPod University of Salford Future Workspaces Research Centre Alenia Spazio S.p.A. Sas Mihindu University of Salford – Manchester

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Knowledge creation activities related knowledge aggregation (of an individual)

Knowledge aggregation of an individualKnowledge aggregation of an individual

P1 = Person

Sk = Shared K pool of the organisation

P1K = Person no.1’s pre-knowledge

Knowledge creation activities = Any KC activities an individual involved (personally or within group environment) A1 = Received (or absorbed) knowledge from the K pool for completing K creation activities

SkP1 = New knowledge to be shared during post knowledge creation activity

Page 10: ThinkLab 08/10/07, ThinkPod University of Salford Future Workspaces Research Centre Alenia Spazio S.p.A. Sas Mihindu University of Salford – Manchester

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Knowledge creation state diagram of an individual (Mihindu, 2007)

Individual's KC State DiagramIndividual's KC State Diagram

Internal K RAIDRelaxation

Absorption

Integration

Dissemination

SpreadingCodifying

Sharing

Relaxation

AbsorptionIntegration

Dissemination

Page 11: ThinkLab 08/10/07, ThinkPod University of Salford Future Workspaces Research Centre Alenia Spazio S.p.A. Sas Mihindu University of Salford – Manchester

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Knowledge aggregation within individuals and the K-pool

Group knowledge creation activities and knowledge aggregation (Mihindu, 2007)

Pn = Person nSkn = Shared K pool of the organisationPnK = Person n’s pre-knowledgeKnowledge creation activities = personally or within group environmentAn = Received (or absorbed) knowledge from the K pool for completing K creation activitiesSkPn = New knowledge to be shared during post knowledge creation activity

Page 12: ThinkLab 08/10/07, ThinkPod University of Salford Future Workspaces Research Centre Alenia Spazio S.p.A. Sas Mihindu University of Salford – Manchester

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KA algorithm (Mihindu)KA algorithm (Mihindu)

)2()()()( tSkAtKPtKP nxxx +=+δ

)1()(..)(..)(2)(1)( tPnSktPxSktPSktPSktSkn +++++=

)3()()()( δδ +++=Δ+ tCktKPtKP xx

)4()()()()(0000 ∑∑∑∑ =

=

=

=

=

=

=

=+++=Δ+=

tt

t

tt

tnx

tt

tx

tt

txtx tCktSkAtKPtKPkP δ

( )∑∑∑∑∑∑

=

=

=

=

=

=

=

=

=

=

=

=

=

+++==nx

xx

tt

tn

tt

tn

tt

t

tt

t

tt

tnn

tPSkSkor

tPSktPSktPSktSkSk

10

002

01

0

)(

)5()(..)()()(

Page 13: ThinkLab 08/10/07, ThinkPod University of Salford Future Workspaces Research Centre Alenia Spazio S.p.A. Sas Mihindu University of Salford – Manchester

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Collaborative Knowledge Creation through scientific communication process (adapted from Bo-Christer Björk, 2005)

Page 14: ThinkLab 08/10/07, ThinkPod University of Salford Future Workspaces Research Centre Alenia Spazio S.p.A. Sas Mihindu University of Salford – Manchester

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Processing, Codification and Reuse modelProcessing, Codification and Reuse model

Nature

Motivation

Opportunity

Storage

Share

Reuse

Influence

Analyse

Provide

Facilitate

Decide

Semantic index

Opportunity within KMI (Mihindu)

Page 15: ThinkLab 08/10/07, ThinkPod University of Salford Future Workspaces Research Centre Alenia Spazio S.p.A. Sas Mihindu University of Salford – Manchester

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Knowledge processing,Codification and reuse model(Mihindu)

Page 16: ThinkLab 08/10/07, ThinkPod University of Salford Future Workspaces Research Centre Alenia Spazio S.p.A. Sas Mihindu University of Salford – Manchester

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Hierarchic requirements model (Mihindu)

Page 17: ThinkLab 08/10/07, ThinkPod University of Salford Future Workspaces Research Centre Alenia Spazio S.p.A. Sas Mihindu University of Salford – Manchester

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Conceptual design of the proposed system (Mihindu)

Page 18: ThinkLab 08/10/07, ThinkPod University of Salford Future Workspaces Research Centre Alenia Spazio S.p.A. Sas Mihindu University of Salford – Manchester

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Virtualisation of system server components (Mihindu, 2007)

Page 19: ThinkLab 08/10/07, ThinkPod University of Salford Future Workspaces Research Centre Alenia Spazio S.p.A. Sas Mihindu University of Salford – Manchester

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Functions of the Collaborative Knowledge Management System

(Mihindu, 2006)

Case study I

KB repository

server

RBAC

public

private

admin

Tools

search

capture / store

development

import / export

project mgt

web access

wiki

knowledge categories

NEWS feed

Page 20: ThinkLab 08/10/07, ThinkPod University of Salford Future Workspaces Research Centre Alenia Spazio S.p.A. Sas Mihindu University of Salford – Manchester

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CKC Infrastructure (Mihindu)

Novel approach

-web container with VMs

-web client with VM

Future work environments for Scientific communities

Page 21: ThinkLab 08/10/07, ThinkPod University of Salford Future Workspaces Research Centre Alenia Spazio S.p.A. Sas Mihindu University of Salford – Manchester

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• ClosureClosure

Discussion / Questions?

Thank you for your interest

Sas MihinduFuture Workspaces Research Centre

ThinkLab, 7th Floor Maxwell Building

University of Salford

+44 (0)78877 10872

[email protected]

[email protected]