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Think IT Association

Mission: “To foster professional growth and development through the power of networking and collaboration.”

• Think IT is a service of

• Think IT Association was founded in 2009. Each group meets regularly in an informal, roundtable format with a different member from the group facilitating each session.

• Each group consists of specific levels of leadership within the IT space and periodically, we will invite the entire membership to attend meetings such as the Quarterly Event!

• Additional Think IT Program:• 6-month leadership development course that is designed and led by IT executives from across

the metro• Benefits Genesys Works-Twin Cities alumni through the Think IT Young Professionals

Scholarship fund

• While there is no cost to be a member of Think IT, it is not FREE and we do ask that members invest their time and experience and be open to facilitating

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B2E Update

For more information, contact: Silvia Hinton at shinton@yorksolutions.net

If you are interested in participating on a panel, becoming a coach, or a mentor, please let Rachel or Emily know!

A big thank you to the following companies who have hired our B2E students!

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Board Members

Teddy Bekele CTO at Land O’ Lakes

Andrew Bingenheimer Business Information Officer at US Bank

Melissa Flicek Senior Vice President, Platforms and Experiences at Optum

Silvia Hinton VP - Barriers to Entry (B2E) at York Solutions

Chris Howe VP, Business Transformation at 3M

Lanna Niemeyer Office of the CIO at Prime Therapeutics

Kim Skanson President at Cargill

Marc Kermisch Chief Technology Officer at OptumRx

Chuck Martel VP, Data and Analytics at Medica

Steve Arsenault VP, IT Global Infrastructure and Application Services at Medtronic

Tammylynne Jonas Global CIO at Self Esteem Brands, LLC

Kristofer O’Brien Director Global Learning at Leadership Development at Medtronic

Laura Woodward CEO at The Disruptive Element

Paula Winkler COO at The Disruptive Element

Richard Walker CEO at York Solutions

Amazing Leadership Program

What is the Amazing Leadership Program?The Amazing Leadership Program is a five-month executive leadership development program designed for IT leaders at the Director/Sr. Director level looking to develop into roles at the C-Suite level.

Executive Speakers• Beth Ford; President and CEO at Land O’ Lakes• John Naylor; President and CEO at Medica• Steven Kern; Chief of Staff at Maple Grove Hospital• Donald Zurbay; CFO at Patterson Companies

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Think IT Workshop

Onboarding and Training in 2020

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Today’s Agenda

Review of York’s survey of 150 employees

Overview of one possible fix to the remote experience

Break Out Session (10 Min)

Recap and review of Break Out sessions

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York Solutions Survey

We surveyed over 150 people that started their jobs since April 2020

We wanted to understand how the remote experience has affected their onboarding experience

Our goal was to learn how we could take those results and improve the onboarding, training and production in a 100% remote environment

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Pre-Covid19 Surveys

• Gallup finds that only 12% of employees strongly agree that their organization does a great job onboarding new employees.

• According to the Society for Human Resource Management (SHRM), employee turnover can be as much as 50% in the first 18 months of employment.

• SHRM estimates that it will cost a company six to nine months of an employee's salary to identify and onboard a replacement.

Source: https://www.gallup.com/workplace/235121/why-onboarding-experience-key-retention.aspx

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Q1: Overall, how would you rate the quality of your onboarding experience since you started working?

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Q2: Was your “desk” (equipment, network, systems, etc.) functional on your first day?

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Q3: Were your team and manager helpful in getting you up to speed?

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Q4: Did you feel “part of the team” after 1 month?

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Q5: How would you rate the remote experience vs. in person as it relates to feeling part of the team?

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Q6: Do you feel connected to the "culture" of the organization?

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Q7: How much Digital Fatigue due to remote onboarding and training did you experience?

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Q8: How did you get to know and connect with your new team members and leadership?

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Q9: How were you introduced to your teammates?

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Q10: Do you feel the remote onboarding has affected your ability to "get up to speed"?

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Areas of Improvement

1 out of 4 employees' “desk” was not ready on their first day

80% of employees felt Digital Fatigue during their onboarding

1 out of 4 employees were introduced via email

60% of employees’ felt the remote onboarding affected their ability to get up to speed

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• Onboard a team rather than an individual

• Reduces likelihood desks are not set up on day 1

• Training in a group creates a “class” that can collaborate and used shared experiences

• The team comes with their own “culture” that can integrate into the group

• Less Digital Fatigue

York Solutions “Solution”

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Break-Out Session

We are going to spend 10 minutes in 5 person break out rooms to share your experiences and ideas to better the onboarding and training experience for new employees.

After 10 minutes we will regroup and share a few highlights.

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Break-Out Session Review

Thank you to our panelists!