The St. Regis Punta Mita ResortPUNTA MITA RESORT Carretera Federal La Cruz de Huanacaxtle Punta de Mita Km.19.5, 63734 Punta de Mita, Nay., Mexico +52 329 291 5800 From its alluring

The St. Regis Punta Mita Resort

Punta Mita, Mexico

April 28 – May 2 , 2016

DYNATRACE INVITES YOU TO ESCAPE TO PUNTA MITA!

This handy booklet contains everything you need to know about your

Dynatrace President’s Club trip… contact information, important travel tips,

a daily agenda, wardrobe suggestions and more.

The information contained within these pages will help you plan how to make the most of your trip; take some time to read through this booklet

to familiarize yourself with the daily activity schedule.

Stop by the Dynatrace Hospitality Desk if you have any questions or concerns.

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DYNATRACE HOSPITALITY DESK

Throughout your stay, Dynatrace travel staff will be on-site to assist you with any questions that may arise. These staff members will be identifiable by their yellow shirts, khaki pants and President’s Club name badges.

The Dynatrace Hospitality Desk will be staffed daily for your convenience. Please check the desk during your stay to note time changes, bulletins and any special announcements regarding the program agenda.

Staff will be stationed in the Astor Ballroom foyer at the times listed below:

April 28: April 29 – May 2:12:00 pm – 6:00 pm 7:30 am – 4:00 pm

*The Dynatrace Hospitality Desk will be closed during the Business Meetings.

Important Note: As a courtesy to your fellow President’s Club members, who may be waiting for an opening on a tour or activity, please make any cancellations or changes to your recreational itinerary at least 24 hours in advance of the scheduled activity/tour. The changes can be made at the Dynatrace Hospitality Desk. Thank you for your consideration and cooperation.

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PUNTA MITA

The St. Regis Punta Mita Resort is nestled in a captivating setting on one of the world’s most alluring beaches on the Pacific coast of Mexico. Surrounded by white sands, pristine waters and lush tropical flora, the resort’s ambiance is as extraordinary as it is comfortable.

The area of Punta Mita (the name means “gateway to paradise”) located at the Riviera Nayarit is a 1500-acre resort and residential community. It is home to discreet enclaves of private Villas and Residences, as well as two Jack Nicklaus Signature Golf Courses. Parallel with the latitude of Hawaii, Punta Mita is comfortable year round, surrounding guests with gentle sea breezes through balmy days and nights. The average summer temperature is 85 degrees; 75 degrees during winter months.

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THE ST. REGIS PUNTA MITA RESORT

Carretera Federal La Cruz de Huanacaxtle Punta de Mita Km.19.5, 63734 Punta de Mita, Nay.,

Mexico +52 329 291 5800

From its alluring Pacific beachfront setting to the pampering Remède Spa, The St. Regis Punta Mita Resort is an oasis of pleasure; a magical destination dedicated to rejuvenation, adventure, and sheer relaxation. From the moment of arrival, guests experience the utmost in discerning service as they enjoy superb international cuisine and the option of 24-hour Private Dining in exquisite accommodations surrounded by spectacular grounds.

Amenities include:

• Remède bathroom amenities

• Spacious bathrooms

• Hairdryer

• LCD TV in bathroom

• Oversized flat-screen TV

• In-Room safe

• Floor to ceiling windows

• Large walk-in closets

• Complimentary internet access

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OTHER INFORMATIONClimate and Clothing: In late April, early May, the average high temperature in Punta Mita is 83° F and the average low is 65° F. Please see the Daily Agenda for recommended attire. It is always a good idea to bring a light sweater or jacket for evenings and when in an air-conditioned setting.

Prescription Medication: It is recommended that all prescription medications be transported in their original bottles and carried on the plane with you - not packed in your checked luggage. Please bring enough of a supply to last for the duration of your trip, as a refill may not be available in the city you are visiting. It is strongly recommended that you bring a copy of your doctor’s prescription for all medications should security personnel have any questions.

Electrical Appliances: Mexico has 110 volt electricity which is compatible with the United States and Canada, so you will not need a voltage adapter or converter. Wall receptacles for electrical appliances in Mexico are also the same as the United States.

Cell Phone/Data Service: Prior to using cell phones internationally, please contact your local cell phone service provider for their availability, rates, roaming fees and charges related to international service. If you do not want to pay the international rates for cellular service – it is highly recommended to turn OFF ALL cellular data once you depart and leave it off until you return to your home city.

Money/Credit Cards: The currency in Mexico is the Peso but American dollars are widely accepted. It is suggested that you carry universally accepted credit cards such as American Express, MasterCard and Visa rather than large sums of money. The official currency exchange rates vary daily, so it’s advisable to shop around for the best rate before converting your cash. Most of the ATMs accept international bank cards and banks also give credit card advances, change traveler’s checks and other financial services.

Gratuities: Gratuities for hotel bell staff, valet, housekeeping and scheduled group activities have been covered by Dynatrace. It is customary to leave 10% - 20% gratuity at pubs/restaurants.

Time Zone: Mexico is on Central Standard Time (CST).

Emergency: In the event of an emergency, contact the Dynatrace Hospitality Desk for immediate assistance. To reach the travel staff on site, dial “0” and ask the hotel operator to connect you to the Dynatrace Hospitality Desk. For after-hours emergencies, please contact Erin Ording at (847) 274-4946.

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EXPENSE POLICYDynatrace will cover the costs of the following:

• Airline tickets

• Guest room/taxes

• Ground transportation from Omni Hotel in Dallas to DFW airport; transportation from Puerto Vallarta airport to the St Regis hotel; and from St Regis hotel back to the Puerto Vallarta airport.

• Scheduled tours/recreational activities

• 3 scheduled dinners and 4 scheduled breakfasts while in Punta Mita

Each Dynatrace employee will receive a gift card (with a designated amount). This is to be used for any expenses not covered by Dynatrace while at Club:

• Casual bar purchases

• In room mini bar purchases

• In room movie rentals

• Laundry/dry cleaning

• Gift shop purchases

• Lunches (if not included with group activity)

• Saturday night “Dine Around” dinner

Expenditures beyond the pre-loaded amount on the gift card will be the responsibility of the employee and should not be expensed.

APAC Guests required to spend the night of April 27th at the St Regis in Punta Mita – expenses covered by Dynatrace:

• Hotel and taxes

• Dinner (April 27th) & breakfast (April 28th)

• Transportation from Puerto Vallarta airport to hotel

What can be expensed:

• Transportation from home to airport and return

• Airport parking (only if the cost is less than round trip ground transportation)

• Luggage fees for employee and guest

• Travel day meals for employee & guest in accordance with expense policy guidelines.

• Employees and guests spending the night of April 27th at the Omni Fort Worth: dinner on April 27th and breakfast on April 28th for employee & guest may be expensed in accordance with expense policy guidelines.

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RECREATIONAL ACTIVITIES

Please refer to your activity confirmation that you will receive at registration for tour departure times and other helpful information. It is suggested that participants check in with staff at the tour departure area at least 10 to 15 minutes prior to your anticipated time of tour departure.

All activities will depart from the hotel lobby unless otherwise noted on your agenda.

Note: Remember to wear sunscreen for all outdoor activities.

ATV Saturday, April 30th

10:00 am – 1:30 pm & 12:30 pm – 4:00 pm (see personal agenda for assigned time)

Meet in hotel lobby 15 min before scheduled start time

Scenic tour through country roads, mountains, beach and the village of Higuera Blanca. The tour combines country roads, mildly challenging river

streams, village roads, cross country and beach riding. Single or double available.

Restrictions: Min. height: 4 ft (1.20m) Max. Weight: 260 lbs (118Kg) For safety reasons expecting mothers, persons with back or neck,

heart, balance or/and dizziness conditions restricted. Cameras not allowed, for safety reasons.

What to Wear & Bring? Comfortable clothes (a change of clothes if raining) Tennis or Hiking shoes, Light Sweater, Bug spray

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GOLFPlease stop by the hospitality desk to sign up for your tee time.

Next to the resort, guests can experience two par-72 Championship 18-hole Jack Nicklaus Signature “Pacifico” and “Bahia” Golf Courses. The courses are

easily accessible from the resort. The “Pacifico” and “Bahia” Golf Courses embrace the natural beauty of the region, from towering palms to Oceanside

panoramas to create an extraordinary experience.

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HORSEBACK RIDINGSunday, May 1st



The tamest horses, well fed and kept in prime shape, are led by our cowboys through the village, jungle and beach in a beautiful tour that will create many

photo opportunities and memorable experiences.

Restrictions: Min. height: 4 ft (1.20m) Max. Weight: 260 lbs (118Kg) For safety reasons expecting mothers, persons with back or neck,

heart, balance or/and dizziness conditions restricted. Cameras not allowed, for safety reasons.

What to Wear & Bring? Comfortable clothes (a change of clothes if raining) Tennis or Hiking shoes, Light Sweater, Bug spray

INSHORE FISHINGFriday, April 29th

10:30 am – 4:30 pm

Meet at hotel beach15 min before scheduled start time

This Half day expedition is the perfect option for people looking at staying close to shore and experience fisherman at the same time because the

diversity and quality of reef fish in the area near Punta Mita Development. Record size catches of Rooster fish, Cubera, Snapper, Grouper, African

Pompano, Colorado Snapper.

What’s Included? Local Fisherman Guide, High quality Fishing Gear, Live bait, Drinks and Snacks

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PRIVATE CATAMARANSunday, May 1st

10:00 am – 2:00 pm

Meet at hotel beach15 min before scheduled start time

Just offshore, inside Banderas Bay, rests a group of small, volcanic islands known as the Marietas Islands. These islands, made famous by

oceanographer Jacques Cousteau, provide the perfect environment for an entertaining ecoadventure. Experience wildlife above and below the water as you snorkel and explore the unique ecosystem with our informative and

fun guides and crew.

What’s Included? Deli Lunch (ceviche and fresh fruit), Open bar, Snorkeling and kayaking equipment and Paddle boarding

What to Wear & Bring? Swimwear, Sunscreen and Towel (will be provided when you depart the hotel)

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SHOPPING SHUTTLESaturday, April 30th

10:00 am – 3:00 pm


Sayulita, a funky fishing village that feels a lot like Puerto Vallarta did a few decades ago, is still small town Mexico, with its appealing town plaza the heart and soul of the place. A surfing mecca of international renown, the

shoreline of this picturesque fishing village is dotted with coves and beaches where surfers do their thing alongside day trippers from Puerto Vallarta.

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SURF LESSONSSaturday, April 30th



The best beginner wave in Mexico! Surf lessons at Sayulita are given by our rad, and highly qualified, Instructors who speak fluent English, and have many

years’ experience shredding sick waves! We have the water knowledge, and language skills, to give you feedback after every ride, always letting you know what it is you can personally improve on. We believe that almost anyone can

push you into waves, but it takes a professional to teach you how to surf! Our instructors teach you everything from how to hold your board and go

through the waves, to how to do bigger airs.

What to Wear & Bring? A change of clothes, towel (will be provided when you depart the hotel)

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ZIP LINEFriday, April 29th



A 7 slid (2 ropes) double cable operation plus one suspended bridge on the back mountains of Higuera Blanca, built to the maximum safety standards.

Features the most amazing views of the Punta Mita peninsula and its surroundings and is located in a natural tropical forest reserve.

Do not be surprised to get glimpses of wild boars, deer or even the beautiful macaws among the foliage!

Restrictions: Min. height: 4 ft (1.20m) Max. Weight: 260 lbs (118Kg) For safety reasons expecting mothers, persons with back or neck, heart,

balance or/and dizziness conditions restricted. Cameras not allowed, for safety reasons.

What to Wear & Bring? Comfortable clothes (a change of clothes if raining) Tennis or Hiking shoes, Bug spray (preferably organic)

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SPA TREATMENTS Friday, April 29th through Sunday, May 2nd

See your personal agenda for appointment times

Remède Spa at The St. Regis Punta Mita Resort creates an exceptional experience for each guest. The Spa’s gracious staff stands ready to attend to every detail so that guests may enjoy all the benefits of a carefree sanctuary

devoted to relaxation and revitalization for body and spirit.

The 10,000 square-foot spa features all the elements one requires for ultimate indulgence, all surrounded by striking views of the untouched landscapes of Punta Mita. The spa offers access to sauna, steam room, fitness center, salon,

Jacuzzi, cold plunge pools and relaxation gardens as well as outdoor treatment options under shady canopies.

Remède Spa recognizes each guest, each face, each body as unique. Hence, the professional staff customizes each treatment to meet individual

needs and deliver the benefits each guest seeks. With nine private treatment rooms and the Remède Luxury Suite for a unique spa experience in an intimate

setting, the Spa offers a wealth of treatments and options.

Spa Services Offered • Facial • Manicure/Pedicure • Massage

Please check in at the spa at least 20 minutes prior to your appointment. It is recommended that you leave your jewelry in your hotel room safe.

LEISURE TIME ON OWNSpend the day relaxing on the beach or exploring the resort and

Punta de Mita at your leisure!

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DAILY AGENDAFor your convenience, we have outlined your daily itinerary. Every effort is made to ensure the success of your trip as outlined in this booklet. However, unpredictable weather or other unforeseeable circumstances may at times warrant changes in the Daily Agenda. In the event such changes become necessary, they will be posted at the Dynatrace Hospitality Desk and an email will be sent to you.

Day One: Thursday, April 28 All Day Arrivals

Upon arrival at to Puerto Vallarta airport, you will pass through immigration and present the Mexican immigration agent with your tourist card and your passport. You will then claim your luggage and proceed through Customs to declare any goods. You will press a button on a light resembling a traffic signal. A green light means that your bags will pass through without inspection. A red light means that your bags will be inspected. After passing customs, please keep walking to the outside of the airport building and disregard all people trying to sell transportation and timeshare. Once outside the airport, staff wearing turquoise blue shirts and white slacks will welcome you with sign with the Dynatrace logo and show you to your transportation.

If, for any reason, you are unable to locate Travel Staff, please call Erin Ording with Gavel at (847) 274-4946 and give her your name, airline and baggage carousel number where you are located. She will then direct a Travel Staff representative to your location immediately.

~Agenda is Subject to Change~

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Transportation will drop off incoming President’s Club members at The St Regis Punta Mita Resort. Travel Staff will lead you to the designated hotel check-in area. You will be asked by the hotel to leave a credit card imprint for any incidental charges. These incidentals include mini-bar, in-room movies, bar and lounge charges, phone calls, laundry and dry-cleaning, room service and meals at leisure. Note: you will be asked to give your passport and tourist card to the hotel upon check in so they can take a photocopy.

The next stop will be the Dynatrace Hospitality Desk to pick up your information packet and welcome amenities. In your packet will be personalized activity agendas. Please review these. Schedule conflicts may have required adjustments and this agenda may differ from the order of activities originally selected. Every effort has been made to schedule your activity preferences as indicated on your original enrollment form.

The remainder of the day is yours to unpack and explore your “home away from home”.

6:30 pm – 9:00 pm Welcome Reception / Dinner Adult Pool

Attire: Casual, comfortable resort attire such as polo-type shirts, slacks, shorts for the gentlemen; shorts, slacks, sundresses for the ladies..

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Day Two: Friday, April 29th 7:30 am – 9:30 am Group Breakfast & Business Meeting Astor Ballroom

Attire: Casual, comfortable resort attire such as polo-type shirts, slacks, shorts for the gentlemen; shorts, slacks, sundresses for the ladies.

Remainder of the Day Tours, Activities or At Leisure

It is time to enjoy all that Punta Mita has to offer. Lunch will be at your leisure (please refer to Dynatrace Guidelines for expense rules and guidelines).

6:30 pm – 10:00 pm Group Dinner Alamar Beach Club, La Cruz Shuttles will depart from the hotel lobby at 6:30 pm

Tonight’s dinner will be held at the Alamar Beach Club, located at La Cruz in Riviera Nayarit, facing the beautiful Banderas Bay. Upon arrival to the beach club, you will be welcomed by local artisans who will have handmade jewelry, souvenirs, clothing and more on display for your purchase. Dinner will be served with a stunning view of the shoreline – relax and take in the beauty that surrounds you!

*Note: Local Artisans will only accept cash – Pesos or US dollars will both be accepted

Attire: Casual, comfortable resort attire such as polo-type shirts, slacks, shorts for the gentlemen; shorts, slacks, sundresses for the ladies. Sandals or flip-flops. Please remember to bring a light jacket or sweater for outdoor events.

Day Three: Saturday, April 30th 7:30 am – 9:30 am Group Breakfast & Meeting Astor Ballroom

Attire: Casual, comfortable resort attire such as polo-type shirts, slacks, shorts for the gentlemen; shorts, slacks, sundresses for the ladies.


Evening Dine Arounds

Please make sure to sign up for a dinner reservation at one of the five featured dine around restaurants when you arrive on site – sign-up sheets will be available at the hospitality desk. Reservations are available on a first come, first served basis.


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Day Four: Sunday, May 1st 7:30 am – 9:30 am Group Breakfast & Meeting Astor Ballroom

Attire: Casual comfortable resort attire such as golf shirts, slacks, shorts for the gentlemen; shorts, slacks, sundresses for the ladies.


6:30 pm – 7:15 pm Cocktail Reception Astor Terrace

7:15 pm – 9:15 pm Dinner & Awards Astor Ballroom

9:15 pm – 10:30 pm Music and Mingling Astor Ballroom

All good things come to an end, and this evening concludes your final night in Punta Mita. Join us for cocktails and hors d’oeuvres on the Astor Terrace at 6:30 pm. At 7:15 we will usher everyone into the ballroom for dinner. Awards will begin as soon as dinner is finished. The evening will continue on with music and time to mingle with your fellow President’s Club winners!

Attire: Dressy/resort casual attire such as slacks and a dress shirt for the gentleman (tie not required) and cocktail dresses for the ladies.

Day Five: Monday, May 2nd 8:00 am – 10:00 am Farewell Breakfast Astor Ballroom

All Day Departures

Attire: Comfortable traveling clothes and shoes.

Plan to settle your personal account with the hotel cashier and to check in with Travel Staff prior to your departure for the airport. Be sure to be at The St. Regis Punta Mita Resort main entrance 15 minutes prior to the departure time indicated on your departure notice. This will allow you time to identify your luggage for placing on the vehicle.

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DEPARTURE INFORMATION

• Please read your departure notice carefully when you receive it. The hotel staff will give your baggage proper care.

• Remember to settle your personal incidental account with the hotel cashier when checking out.

• Before leaving, do not forget to return your room key to the hotel.

• Transportation to the airport will only be available at the time indicated on your departure notice.

• Please keep your medications, passport, travel documents and valuables on your person or in your carry-on bag.

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We hope that you have enjoyed your trip to

The St. Regis Punta Mita Resort, Punta de Mita, Mexico!

Have a safe and pleasant journey home!

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Documents

The St. Regis Punta Mita ResortPUNTA MITA RESORT Carretera Federal La Cruz de Huanacaxtle Punta de Mita Km.19.5, 63734 Punta de Mita, Nay., Mexico +52 329 291 5800 From its alluring