Dr. Richard F. Daines, the newCommissioner of New York StateDepartment of Health, recently visitedWCA to hear first-hand the health needsof the hospital and community-at-large.Through a grassroots effort, CommissionerDaines and a “People First” CoordinatedCare Listening Forum – an official group

commissioned by Governor Eliot Spitzer to travel New YorkState – visited with hospital leadership to understand how tobetter serve the health needs of the people.

“Access to high-quality, coordinated, and affordable care forall is essential in preserving a healthy community,” said BetsyT. Wright, President/CEO. “Commissioner Daines’s visit wasa great opportunity to send this important message. Now, morethan ever, leaders in policy making, healthcare, health insurance,business and the private sector must face tough issues and shareresources to create a healthcare system that is affordable,maintains quality, and is accessible to every child and adult inour state.”

The People You Know . . . The Professionals You Trust

YOUR NATIONALLY RECOGNIZED HOSPITAL

AUGUST/SEPTEMBER 2007

See AWARD on Page 4 See DAINES on Page 5

Consistently ranked and nationally recognized by some ofthe country’s premier healthcare authorities, WCA is once againrecognized for its outstanding performance through improvingpatient outcomes.

VHA Inc., a national health care alliance, has recognizedWCA for providing excellent care to patients in its IntensiveCare Unit (ICU). The 2007 VHA Leadership Award for ClinicalExcellence honors organizations that have distinguishedthemselves from other VHA members by meeting or exceedingnational performance standards in specific clinical categories.The hospital was honored at VHA’s Leadership Conference inDenver on May 20.

LISTENING TOTHE PEOPLE FIRSTWCA Leadership Meet With Commissioner of NYSDOH

Photo Caption: Lt. to rt.: Patrick Collins, M.D., Chair Infection Control Committee; RobertUngerer, M.D., Department of Surgery, Chairman WCA Medical Education Committee; NormaAnderson, Infection Control Coordinator; Ruth Walton, Intensive Care Unit Nurse Manager; DebraTriscari, R.N., IV Therapist.

“Access to high-quality, coordinated, andaffordable care for all is essential inpreserving a healthy community.”

—Betsy T. WrightWCA Hospital President/CEO

Dr. Richard F. Daines

A MESSAGE FROM BETSY T. WRIGHTPRESIDENT and CEO

Dear Friends of WCA,

Great changes are taking place in all aspects of healthcare today. This publication of NewsLink isfilled with exciting new initiatives and surgical advances that further demonstrate our pledge to thepatients we serve.

As you browse through the pages of this month’s issue, you will understand why WCA isrecognized as a leader in regional healthcare. Our most up-to-date surgical advances – the latest

in kidney surgery and gender knee replacement – are exceptional examples of offering our patients leadingedge surgical care that is close to home.

We are very proud to celebrate our most recent national award, the 2007 VHA Leadership Award for ClinicalExcellence, for exceeding national performance standards in clinical categories. As a result of ourcommitment to our patients and excellence in clinical services, WCA has distinguished themselves as a leaderby VHA Inc. Thank you to everyone who was involved in making this award possible.

A recent public Open House was held to commemorate the new Allied Healthcare Systems showroom andOutpatient Lab at Riverwalk. These newly expanded and conveniently located services assist us in deliveringthe same outstanding care that our patients have come to expect at WCA. We extend our appreciation toeveryone who facilitated in bringing about these new services.

I want to extend a warm welcome to Dr. Chao-Yu Hsu and Dr. Reda Shedeed who join our esteemed medicalstaff, and Janet Chew, who joins our hospital Board of Directors as a caregiver. We congratulate our Class of2007 radiology student graduates and wish them well in their future career successes. We also applaud ourradiology physicians, education staff, and employees who were granted an 8-year accreditation by the JointReview Committee on Education in Radiologic Technology. This honor promotes our excellence in educationand our lasting assurance in building a strong medical community.

It is with a fond farewell that we say goodbye to Stan Lundine, Chautauqua County Health NetworkExecutive Director. Stan retires after 12 years of supportive service to our community and we wish himall our best.

Congratulations to our newest Employees of the Month, Jeff Nash, Rob Lazarcyk, and Lisa Messina.

In closing, I want to express my gratitude to all of our community supporters, whose gifts help furtheradvance the medical care at WCA. The LINKS Charity Committee will host a first-ever, “Linking TogetherBanquet & Silent Auction” on Monday, August 6th (see announcement on Page 4). All of the proceeds willbenefit our WCA Cancer Care Program and the public is invited to attend this worthwhile cause. We trulyappreciate the support of our community donors who make an incredible difference in the lives of ourpatients.

Leadership

New PhysicianSpotlight

Wolf-Dieter Krahn, M.D.

Thomas Andrews, M.D.

Ellen Weinberg, M.D.

Ms. Janet Chew

Chao-Yu Hsu, M.D.

Reda Shedeed, M.D.

Dedicated LeadershipWCA Announces Medical Staff Officers &New Hospital Board MemberThe WCA Hospital Medical Staff recently

elected Medical Staff Officers. Elected Officersare: Wolf-Dieter Krahn, M.D., President; Tho-mas Andr ews, M.D., President-Elect; EllenWeinberg, M.D., Secretary/Treasurer.

“These outstanding physicians give their time,energy and vision to assure that the highest level ofcare is provided at WCA” said Betsy T. Wright,WCA Hospital President/CEO. “We are proud ofthe accomplishments, dedication and passion of ourphysician leadership and medical staff and lookforward to many years of continuing to improvethe health and well-being of our community.”

Wolf-Dieter Krahn, M.D., who specializes inFamily Practice, completed his residency at Rush-Christ Family Practice Residency in Oak Lawn,Illinois. A graduate of Albany Medical College,Dr. Krahn is certified by the American Board ofFamily Practice and is a member of the AmericanAcademy of Family Practice and the AmericanMedical Association. His medical practice is lo-cated at 17 Sherman Street.

Thomas Andrews, M.D., specializes in Obstet-rics and Gynecology. A graduate of Saint LouisUniversity Medical School in Saint Louis, Mis-souri, he is a board certified physician and fellowof the American College of Obstetrics and Gyne-cology. His medical practice is located at LaneWomen’s Health Group.

Ellen Weinberg, M.D., specializes in Otorhi-nolaryngology, ears, nose, and throat. Dr. Weinbergreceived her undergraduate degree at Cornell Uni-versity. A graduate of State University at Buffalo,she is board certified physician in otorhinolaryn-gology. Her medical practice is located at 151Foote Avenue.

“It has been great to be involved in the growthof WCA Hospital over the past few years andlook foward to the continued development over the

next year as medical staff president,” saidDr. Wolf-Dieter Krahn.

Janet Elizabeth Chew, of Jamestownis the newest member of the WCA Hospi-tal Board of Directors. Ms. Chew joins theBoard as a “caregiver” and is serving on themedical and strategic affairs committees.

“WCA is very pleased to welcome Janetto its Board of Directors,” said Barbara S.Bumsted, WCA Hospital Board Chair. “Herprofessional expertise, combined with herstrong commitment to providing world classhealthcare in our community, will beinvaluable.”

Employed at WCA since 1989, Janet is aLicensed Master Social Worker and worksas a Case Manager for the inpatient mentalhealth unit. She also serves as in-houseEmployee Assistance Program Counselor.

Ms. Chew received her bachelor’s degreein Sociology from SUNY Fredonia College,Fredonia, New York, and earned a Mastersin Social Work from the University of NewYork at Buffalo in 2005.

“I am honored to join this prestigiousgroup of leaders,” said Janet, reflecting onher decision to join the board. “WCA has aproud tradition of serving our community andI look forward to helping shape its future.”

Chao-Yu Hsu, M.D., Nephrologist; andReda Shedeed, M.D., Family Practice, jointhe WCA Hospital Medical Staff. Dr. Hsu’smedical office is located at Riverwalk Center,15 South Main Street, Suite 120. To makean appointment with Dr. Hsu, call 664-7725.Dr. Shedeed joins the Family Health Centerprimary care practice at 51 Glasgow Avenue.To schedule an appointment, call the FHCat 664-8630.

WCA NEWSLink - August/September 2007 Issue

FAST FACTS AWARDFrom Page 1

“I am pleased to recognize WCA as awinner of this prestigious award,” said CurtNonomaque, VHA Inc. President and CEO.“The award honors organizations that havedifferentiated themselves around nationalperformance standards by achievingexceptionally high levels of performance.This award is evidence of WCA’s continuedcommitment to excellence.”

The VHA Leadership Award for ClinicalExcellence in the critical care arena is basedon the latest set of measures that have beennationally accepted as indicators of quality.To receive the award in this category, WCAhad to demonstrate its ICU applied specificprocesses to eliminate or reduce the risk forblood stream infections. The standards foreliminating infections were zero cases ofblood stream infections over at least acontinuous six-month time period.

“This award validates the dedicated focusof our clinical staff and physicians topursuing excellence in the care provided toour intensive care patients,” said Betsy T.Wright, WCA President/CEO. “Ourparticipation in VHA helps us achieve higherlevels of performance in all areas, bothoperationally and clinically, so we werepleased to be recognized for our efforts inthe ICU.”

VHA serves more than 2,400 health careorganizations nationwide, including 1,400hospitals. Nearly 300 hospitals nationwidereceived leadership awards this year from

VHA for achievements in operational andclinical excellence, as well as supply chainmanagement improvement and communitybenefit efforts. WCA is one of 35 hospitalsnationwide to be recognized for excellencein preventing blood stream infections

“Patients in the ICU are often sicker thanother patients, and therefore, moresusceptible to developing complications,such as blood stream infections,” saidPatrick Collins, M.D., on staff at WCAHospital and Chair of the hospital’s InfectionControl Committee. “Providing superiorcare to these patients can reduce thelikelihood for complications that couldlengthen hospital stays, or worse, increasemortality.”

“At the heart of the covenant betweenpatients and hospitals lies the belief thatclinical excellence is paramount,” said TrentHaywood, M.D., J.D., Chief MedicalOfficer at VHA. “WCA Hospital is a shiningexample of what can be achieved when ahospital’s actions are guided by the pursuitof clinical excellence.”

VHA Inc., based in Irving, Texas, is anational alliance that provides industry-leading supply chain management servicesand supports the formation of regional andnational networks to help members improvetheir clinical and economic performance.With 17 offices across the U.S., VHA has atrack record of proven results in serving morethan 2,400 health care organizationsnationwide.

LINKS Charity Banquet& Silent AuctionYou’re Invited! LINKS CharityLinking Together Banquet & SilentAuction, Monday, August 6th, 5:30p.m., Moon Brook Country Club.All proceeds support the WCACancer Care Program. HelpLINKS in the fight against cancer.To purchase a ticket, call YvonneRobbins, 487-1917.

Uniform Sale At WCAThe W.C.A. Auxiliary is sponsoringa Uniform Sale, Friday, October19th, 9 a.m., WCA Aud. Allproceeds benefit WCA.

Wellness FairWCA and the Blackwell Chapel arehosting a Wellness Fair onSaturday, August 25th, Noon - 3p.m., First Presbyterian Church.Health Information, Food, Fun,Music, and Dancing! For moreinformation, call WCA Wellness,664-8619.

Celiac Disease SupportGroup MeetsThe Celiac Disease & Gluten FreeDiet Support Group will meet,Thursday, August 9th, 7 p.m.,WCA Hospital Classroom 4. Themeeting is for anyone interested inbeing part of a support group,sharing gluten free tips and recipesor learning more about living withceliac disease. For moreinformation, call 664-8356.

The Allen Short Cancer ExpoWednesday, September 5th, 5 p.m.- 8 p.m. WCA Aud. CancerEducation, Physician Presentation,Food, Free Screenings, EventVendors! To reserve your seat, callWCA Public Relations, 664-8614.

F R E E S E M I N A R

Thursday, August 23rd,

5:30 p.m. - 7:00 p.m., JMHC Aud.

RESERVE your seat now!

Call WCA Rehab Team, 664-8660.Managing Carpal Tunnel

A Blueprint ForSurgical ExcellenceWCA Advances Care WithNew Techniques & Technology

“As a top 100 hospital for performance improvement, we werevery excited to be on the forefront of helping the Commissioner betterunderstand these health issues and the needs of WCA and ourcommunity.”

Commissioner Daines and Dr. John Morley, Director of The Officeof Health Systems Management, toured WCA as part of their listeningtour in the community. During their visit, hospital leadership andboard members provided recommendations on available access toresources, quality of care, reimbursement, and collaboration andcoordination of health care.

“At the Department of Health, positive change is the operativeterm,” Commissioner Daines said. “Our goal is to improve the healthstatus of all New Yorkers through strong public health efforts andmore effective health care.” For New York’s health care delivery system,Daines said that means, “advancing reforms that put the patient firstthrough expansion of health insurance coverage and access to cost-effective care. We have a far-reaching agenda for health care reform,and we face many challenges. I am confident that this Department hasthe expertise, the creativity, and most importantly, the commitment toachieve these goals.”“We believe that one of the most important aspects of a long, healthylife is having regular check-ups with a trusted health care provider,”said Betsy. “Access to care is someone who understands your personalmedical history and assists in coordinating your health care throughoutyour lifetime. WCA has a long history of expanding access to primarycare with four neighboring health centers as well as the opening of thenew Lakewood Health Center, providing care where our patients live,work and shop.”

The “People First” forums are designed to obtain grassroots inputfrom the people who use multiple services in the areas of health care,addiction, mental health, and developmental disabilities. Conducted ina “town meeting” format, they are part of Governor Spitzer’s effortsto put people and their needs at the center of New York’s systems ofcare.

The “People First” Coordinated Care Listening Forums include:Commissioner Richard F. Daines, M.D., of the Department of Health(DOH), Commissioner Karen M. Carpenter-Palumbo of the Office ofAlcoholism and Substance Abuse Services (OASAS), CommissionerMichael F. Hogan, Ph.D., of the Office of Mental Health (OMH), andCommissioner Diana Jones Ritter of the Office of Mental Retardationand Developmental Disabilities (OMRDD). “ W ealways look forward to working hand-in-hand with our local and stateofficials as we continue to be partners in thoughtful reform, keeping inmind the best interest of the people who put their trust in us,” saidBetsy.

For more information on the “People First” Coordinated CareListening Forums, log onto the New York State Association for RuralHealth, www.nysarh.org.

DAINESFrom Page 1

Ichabod Jung, MD, urologist

WCA Surgeon Uses Latest Techniques to Enhance Kid-ney SurgeryNew innovations in WCA’s award winningsurgical program offer exceptional benefits for local patients.Ichabod Jung, M.D. urologist onstaff at WCA is the first physicianin the area to use a minimally inva-sive surgical technique(laporascopy) for partial removal ofthe kidney.

“This new technique allows usto take only the part of the kidneytissue that is affected by disease,”says Dr. Jung. “It has been verychallenging for us, but now we canleave healthy tissue in place. Ourpatients can continue to have kidney function, which in somecases may delay or eliminate the need for dialysis.”

“We are proud of our surgical staff and their continuousefforts to improve,” said Betsy Wright. “Minimally inva-sive surgery is the wave of the future and they are commit-ted to providing leading edge care for our patients.”

Dr. Jung is also using the latest device to control bleed-ing during surgery. The device is used directly on the sur-face tissue during surgery. It gives surgeons more control asit seals the tissue on contact creating the possibility of virtu-ally bloodless resections, with the potential for less oozingand re-bleeding. “This control can make even the most tech-nically challenging surgical procedures easier and opens thedoor to new surgical possibilities,“ says Dr. Jung. “Any tech-nique that decreases blood loss and minimizes tissue dam-age will help our patients heal more quickly, with less pain.”

“It’ s an exciting and innovative time for surgical care atWCA,” adds Dr. Jung. “Technology, along with clinical ex-pertise, has made giant leaps in improving the safety andoutcomes for our patients. Less trauma and controlled bleed-ing decrease the possibilities of post operative complica-tions, which is always a priority.”

Dr. Jung is a member of Western New York UrologyAssociates, along with Peter Walter, MD and Ryan White,MD. For more information, contact their office at 103 AllenStreet or phone 488-1851.

See SURGERY on Page 6

6

The day is nearing when consumers willcomparison shop for the best hospital, not unlikeshopping for a car, a computer or a camera. There isnew vocabulary surfacing in the complex world ofhealthcare - transparency, pay for reporting and P4P(pay for performance). This new language is tied tothe first course in a major transformation of theMedicare reimbursement (payment) system calledvalue-based purchasing, which could someday serveas the Consumer Reports of healthcare.

The CMS (Centers for Medicaid and Medicare)will be using this concept of “Pay for Performance”to bring the healthcare industry closer in line withother service industries, linking payment more toresults than simply to quantity of services delivered.More and more, we are seeing “transparency” ofinformation, which means hospital quality data andcosts for care are available to the public.

Currently, WCA participates by submitting datato CMS, which is called “Pay for Reporting”. CMSand others have established the standard of care forbest medical practice for heart attack (acutemyocardial infarction, AMI), congestive heart failure(CHF), pneumonia and surgical procedures.Throughout history, physicians and hospitals havekept informed of best practices and new advances toprovide the most excellent care to patients. Thedifference today is that CMS has requested hospitalsto review patient charts and submit data to provideevidence that best practices are being followed anddocumented.

“We are in a good position because quality careand safety have always been the priority for ourpatients,” says Betsy Wright, WCA President/CEO.“We have excellent physicians and staff who arededicated to giving great care. We’ve tracked muchof this data for years and continuously seek ways toimprove.”

The new CMS measures will offer an additionaltool for hospitals to compare themselves to othersand assist them in measuring improvement over time.Although this is a good way to compare hospitals,there is more to being a quality provider than just thedata. “Consumers must keep in mind that this is justone component of a broader strategy to promote healthcare quality,” Mrs. Wright adds. “We share the samecommitment to excellence and are excited about whatthe future will bring.”

SURGERYFrom Page 5

WCA Surgeons Implant Gender Knee According to the Centers for DiseaseControl and Prevention, more than 400,000 knee replacements are performed in theUnited States each year. Two-thirds of knee replacement patients are women. Rec-ognizing the diverse needs of women, orthopedic surgeons on staff at WCA, nowoffer a gender knee replacement especially designed for a woman.

“W e are proud to again take the lead in providing the latest in surgicalalternatives for our patients and their families,” said Betsy Wright, WCA Presi-dent/CEO. “Our new surgical advancements reflect the on-going commitmentof our highly skilled surgeons and staff to provide the highest level of patientcare while setting the standard in surgical excellence.”

Recent researchindicates that awoman’s knee is notsimply a smaller ver-sion of a man’s.There are differencesin the bones, liga-ments and joints andthe new gender kneereplacement at-tempts to account forthese variances.

“Even thoughmost women arehappy with the re-sults after traditionaljoint replacementsurgery, we wantedto meet the uniqueneeds of women byimplanting a kneethat feels, fits, andfunctions even better,” said Dr. Peter Robinson, board-certified orthopedic surgeonwho has performed a number of surgeries with the new gender-specific implant.“Women have slightly different angles at their knees than men. Their hips arewider than a man’s hip and, therefore, the angle from the hip to the knee is greater.The new implant is an evolutionary development whereby these subtle angle differ-ences have been incorporated into the femoral component of the knee replacementto better fit a woman’s anatomy. The new implant allows for better flexion, betterstrength, and very successful outcomes after surgery.”

A person’s knees are the two largest joints in the body. When knees are healthy,simple activities like walking, turning, and bending are easy and effortless. Whenthey’re not, those simple movements become extremely painful. The new implant,allows women to continue to lead active lives.

“By the time a patient comes in for this type of surgery, they have often sufferedwith severe knee pain for some time,” explains Dr. Robinson. “This new surgeryallows us to relieve that pain while restoring function and mobility and providing abetter fit for females. Clearly, this is a breakthrough for women in need of kneereplacement surgery, and the outcomes speak for themselves.”

WCA is one of the most respected medical facilities in the region and serves asa leader in exceptional surgical services throughout the area. To learn more aboutsurgical advancements at WCA, call the Public Relations Office at (716) 664-8614.

Photo Caption: Lt. to Rt.: Orthopedic Surgeons Randall Swanson, M.D., and PeterRobinson, M.D., board certified orthopedic surgeons on staff at WCA, perform a genderknee replacement. The implant is specifically designed to fit a woman’s anatomy whileclosely mimicking the joints and inner workings of knees of females. Also in photo (farright), Jodie Strom, Operating Room Technician.

HOSPITALSof ChoiceFrom Word of Mouth toa“Consumer Reports”

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WCA NEWSLink - August/September 2007 Issue

Visit Us On The Web . . . www.wcahospital.org

DRIVENTO SUCCEEDWCA Connects Outpatient CareWith Convenience & Access

As one of the most trusted names in healthcare, WCA continues itsgrowth in outpatient services with the opening of the new AlliedHealthcare Systems expanded showroom and the WCA OutpatientLab, conveniently located at the Riverwalk Center, 15 South Main, indowntown Jamestown.

Beautiful blue skies and bright summer sunshine provided the perfectbackdrop for a recent public Open House for Allied and the new lab. Inaddition to touring the premier showroom at Allied, patrons visited the700 square foot spacious Outpatient Laboratory at Riverwalk – the secondlab site opened this year by WCA following the opening of the LakewoodHealth Center last fall.

“These added services reinforce our dedication to providing the bestpossible experience while furnishing convenience and greater access tocare for our patients and their families,” said Betsy Wright. “In the lastfew years, WCA has experienced considerable growth in outpatient servicesand we are very excited to expand our programs to serve the increasingneeds of our community.”

Allied has been proudlyserving the communities ofWestern New York andNorthwestern Pennsylvaniafor over 20 years. The newlocation brings many ben-efits to area residents includ-ing increased parking andaccessibility, expandedhours, a larger showroomfloor and enhanced productsand services.

“Our showroom isconvenient as well as versatile,” said Debra Greene, Allied’s GeneralManager. “We want to make sure we are supporting our community withthe best possible products and services. The greatest benefit to those weserve is keeping high quality care close to home, provided by the peoplethey know and trust.”

The new Allied Showroom is open Monday – Friday, 8:30 a.m. –5:00 p.m. Residents may contact Allied by calling, (716) 664-5092. Alliedis also located in Dunkirk, New York, to serve the residents of NorthernChautauqua County.

The lab is fully accredited by the State of New York and surpasses thehighest standards of the Joint Commission on Accreditation of healthcareOrganizations (JCAHO). The spacious surroundings feature an enclosedwaiting area and five specimen collection stations designed for privacyand convenience.

The Outpatient Laboratory at Riverwalk is open five days a week,Monday – Friday, from 9:00 a.m. – 12:30 p.m. and 1:30 p.m. – 4:45p.m. and is available to anyone with a written order from a physician orhealthcare provider.

On The RoadTo Success6 Graduate From Radiology School

On Friday June 8th, the WCA School of Radiologic Technologyheld its 38th graduation ceremonies. Unlike solemn graduationsdecades ago, this special group of students arrived in tuxedosand elegant dresses along with a fun filled spirit of celebration.The room was alive with high energy and feelings ofaccomplishment, family and friendship.

Christina Slojkowski, Program Director congratulated the classon their professionalism, determination and a successful two years.“You have worked hard and you will be rewarded,” she said. “Iam completely confident that each of you will be successful.”

Dr. Thomas Greer, radiologist, was invited by the class to bethe keynote speaker. He entertained the graduates with tall talesthat highlighted their unique personalities. Each story focusedon the importance of good communication. He closed with avaluable message about being a good communicator.“Communication is key in this field,” he said. “Sometimes thingscan happen. We can say something wrong or hear somethingwrong. It’s always important to speak up and make your feelingsknown.”

The classmates responded with kudos and sincere thanks totheir families, instructors, physicians, radiology staff and to allof the WCA family for making them feel at home and welcomed.Duane Rhodes used his talents to create a delightful speech andheartwarming video entitled, “The Journey of the Class of 2007”.In his message he commended Betsy Wright, WCA President/CEO for her support. “Thank you for running a Solucient 100Top Hospital!,” he added.

The annual Murray S. Marsh Award was presented toDuane Rhoades, for outstanding performance and the JRCERTCertificate of Excellence was given to Kevin Dennison. Kevinsummed up the feelings of the graduates, “We varied in age,hobbies, family and backgrounds when we began this program.We put our differences aside and became one close knit family.This has been an incredible experience!” Please join us in sendingsincere best wishes to the Class of 2007.

Photo Caption: Lt. to rt.) Christina Slojkowski, WCA School of Radiologic Technology Program Director;Graduates Miranda Snarburg, Todd Anderson; Amanda Bender, WCA School of Radiologic TechnologyClinical Instructor. Back Row: Graduates: Kevin Dennison, Duane Rhoades, Nicolas McKinney,Martha DiLuca.

8

WCA NEWSLink - August/September 2007 Issue

AWARDEDRadiology School Receives Top AccreditationHighest Marks

The WCA Hospital School of Radiologic Technology receivednotification from the Joint Review Committee on Education in RadiologicTechnology (JRCERT) that they have been awarded an 8-year accreditation,which is the highest accreditation award presented by the Joint ReviewCommittee on Education in Radiologic Technology (JRCERT). TheJRCERT promotes excellence in education and enhances quality and safetyof patient care through the accreditation of educational programs.

“This is our gold seal of approval,” said Betsy Wright.“Our accredi-tation promotes continualexcellence in educationand enhances the qualityand safety of our patientsand affirms our pledge tobuild a strong medicalcommunity that is secondto none.”

Programs accred-ited by the JRCERT mustdemonstrate that they arein substantial compliancewith the relevantJRCERT accreditationstandards. These standards include: Standards for an Accredited Educa-tional Program in Radiologic Sciences (radiography and radiation therapy),Standards for an Accredited Educational Program in Magnetic Resonance,or Standards for an Accredited Educational Program in Medical Dosim-etry.

“The Joint Review Committee on Education in Radiologic TechnologyDirectors and staff congratulate WCA Hospital and the program facultyfor maintaining the maximum award of accreditation from the JRCERT,”said H. Martin Northup, M.D., FACR, JRCERT Chair. “We wish everyonecontinuing success in their efforts to provide a quality educational program.”

“Accreditation of our educational program assures patients that ourstudents have appropriate supervision during the educational process,”said Christina Slojkowski, WCA Hospital School of Radiology ProgramDirector. “It also assures our community that graduates have met theminimum level of competency as defined nationally by the profession.”

The WCA School of Radiologic Technology opened its doors in 1967and has graduated over 150 students. A full-time, 24 month program, itprides itself on small classroom size that delivers individualized attentionwith an emphasis on clinical experience and prepares student to becompetent in radiologic technology. To apply to the WCA Hospital Schoolof Radiologic Technology or for more information on the school, contactChristina Slojkowski, Educational Director at (716) 664-8366 or visit thehospital website at www.wcahospital.org.

Photo: Far Rt. to Lt: Christina Slojkowski, WCA Radiology School Director;Todd Anderson, Radiology School Student; Miranda Snarburg, RadiologySchool Student; (standing): Amanda Bender, WCA Radiology School Clinical

Photo: WCA Hospital School of Nursing, Class of 1945 following capping ceremony.

Retired Nurses Make DonationThe WCA HospitalSchool of Nursing, Class of 1945, recently made acontribution to the WCA Hospital School of NursingScholarship fund. The contribution was presented tothe WCA Foundation in memory of the classmates andtheir spouses who are deceased. The class of 1945began with 32 young women and finished with 22 stillgoing strong at graduation. Now, there are 13 womenleft in the country – three of them are still living in thearea. Mrs. Jeanette Zebrowski, the former JeanetteFredrickson, of Lakewood, shared the photo above.

Foundation Receives GrantThe WCA Foundationrecently received a grant from the Vivian WettingfeldNursing Scholarship Fund to assist five hospital nurseswho recently attended a training session at RoswellPark Cancer Center. Pictured from left: Amy Fluent,Charity Carris, Lisa Conner, Wendy Savett, WCARegistered Nurses. Absent from photo, CynthiaJamieson. The Vivian Wettingfeld Fund is used foreducation related activities for nurses employed at WCAHospital. To make a contribution to the WCAFoundation, call 664-5461.

Care TodayImpact TomorrowWCA Foundation ReceivesDonation & Grant

9

WCA Hospitalrecently received agrant from theGROW for LifeBreast Cancer Re-search and Educa-tion Foundation forbreast cancerbooks, pamphletsand other educa-tional materials.They will be available in WCA’s new Cancer EducationResource Library located at the Cancer Treatment Centeron Glasgow Avenue in Jamestown. The materials will alsobe included in upcoming cancer prevention classes for thepublic on plant based nutrition, which focuses on fruits andvegetables.

Barbara Norton Ekey, founder and president of GROWfor Life, toured WCA facilities and talked with staff andpatients to understand their needs. “WCA is very caringand top of the line,” she said. “It’s like the GROW for lifelily – outstanding through its strength and energy.”

WCA’s Cancer Care Program is one of an elite group ofprograms receiving a three-year accreditation by theCommission on Cancer of the American College ofSurgeons. ”We deeply appreciate the donation from GROWfor Life to enhance the care we provide our patients,” saidBetsy T. Wright, WCA President/CEO. “We share acommon mission to improve the health and well-being ofthose we serve. Patient education is key in our goal to remainamong the best cancer programs in the nation.”

GROW for Life is a not for profit charity that raisesfunds for Breast Cancer. In 2006, grants were given tohospitals in New York, Illinois, Pennsylvania and Oklahoma.Sixty percent of funding goes toward research and fortypercent to education. They held two recent events at theAnthenaeum Hotel in Chautauqua Institution - theChautauqua Lilyfest for Breast Cancer and a presentationby Bert Rappole, M.D., a well-known surgeon, on breastcancer awareness and action. For more information aboutGROW for Life visit their website at www.growforlife.orgor call toll free, 866-217-GROW.

SUPPORTIVE CAREGrant Enhances Cancer Program

Photo Caption: Barbara Ekey, GROW for Life President presentsBetsy Wright, WCA Hospital President/ CEO a lily, whichsymbolizes the organization’s mission of being outstandingthrough strength, energy and love.

WHEN MINUTESMATTER MOSTJohnson Foundation DonationBenefits Emergency Care Patients

A generous dona-tion from the JohnsonFoundation is benefit-ing patients and staff inthe WCA HospitalEmergency Depart-ment (ED). WCA re-cently installed a com-plex computer systemthat allows physiciansto view precise x-raysfrom multiple locationsthroughout the hospi-tal, physician officesand from other regionalcenters. The system iscalled PACS, a picturearchiving and commu-nication system. It stores, retrieves, displays, and distributes highquality radiology images.

Part of the Johnson Foundation donation was used to purchasetwo PACS viewing stations for convenient use by the emergencydepartment providers. “We truly appreciate the support of theJohnson Foundation for our ED,” said Betsy Wright. “We havea very busy department, with close to 40,000 visits each year.The PACS system can directly improve timeliness of treatment,which is important to our patients and to our focus on qualitycare. This truly enhances the technology available to our patients.”

PACS provides user friendly and highly secure web access toimages from virtually any location with an internet connection.Multiple providers can view the images at the same time. “We nolonger have to wait for x-ray films to be developed andtransported,” said Leonard Franco, MD, emergency physicianat WCA Hospital. “Within moments we can view images, consultwith the radiologist, make a diagnosis and begin treatment. It’sa wonderful time saver and improves patient care.”

The John Alfred and Oscar Johnson Memorial Trust supportscharitable, religious and educational programs, as well as, thoseof Swedish heritage. For more information about the Foundationcontact Carole Sellstrom, Executive Director at 484-7190.

Photo Caption: Leonard Franco, M.D. and Bonnie Stockwell, EDNurse Manager review a patient radiology image on the new PACSviewing station in the Emergency Department.

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THE PEOPLE YOU KNOW . . .THE PROFESSIONALS YOU TRUSTWCA Announces Distinguished Employees of the Month

Congratulations Jeff Nash Congratulations Rob Lazarczyk

Three cheers for Jeff Nash, Maintenance Manager, ourMay Employee of the Month who received numerousnominations from employees in lots of different departments.Jeff has that “likability” factor. He is connected to everydepartment at WCA and has a way of making each person feelas though they are the number one priority. It’s not easy, but hedoes it consistently and with a smile.

“Day in and day out he is here for us and our patients,” saidJohn Carlson, Facility Director. “Many nights while we arewarm and comfortable in our homes, Jeff may be responding toa maintenance emergency or even on the roof in the snow,checking equipment. It’s a pleasure to see him recognized.”

Jeff’ s wife Sandy, and his parents were on hand to join inhis surprise celebration. His Mom said this was one of herproudest moments and his wife affirmed that he deserves thishonor. “He treats everyone like this at home, too,” she saidwith a smile. Hearing those words from family, has to be one ofthe best compliments of all.

In his usual way, Jeff was humble and appreciative whenaddressing members of the Management Team. He thankedthose who had been his mentors, providing guidance and teachinghim technical skills. In return, Jeff has taught all of us aboutdedication and kindness, and the qualities of an extraordinaryemployee. Thank you Jeff and congratulations!

Rob Lazarcyk, Security Guard, our June Employee ofthe Month, knows just the right combination for keeping ourpatients at JMHC safe while treating them with kindness anddignity. According to the many nominations received on hisbehalf, Rob has the skill to diffuse disruptive situations beforethey escalate. Staff respect him for his quick response at alltimes and his passion and concern for our patients.

“Rob is one of the best,” said John Carlson, FacilityDirector. “He is competent in every situation and we arefortunate to have him on staff.” In addition to his duties atWCA, he is a member of the Chautauqua Lake Sheriff’s Patrol.

Rob was surprised and overwhelmed by the warm receptionhe received when he entered the Auditorium, full of his co-workers and friends. It took him a few moments to realize thatthe celebration was in his honor. “I haven’t worked here thatlong, so I never expected this,” he said. He was then quick tooffer a thank you to everyone who has helped him since hejoined the WCA family. “I really enjoy this job,” he added.“It’ s an honor to work with everyone here.”

It takes special skills and an exceptional personality to dothe work he does successfully. We send along our sincerecongratulations and a thank you to him for choosing WCAand making us proud!

Rt. to Lt.: John Carlson, JEFF, Larry Senn. Rt. to Lt.: John Carlson, ROB, Betsy Wright.

WCA NEWSLink - August/September 2007 Issue

A Warm and Fond Farewell

Stan Lundine, Chautauqua County HealthNetwork (CCHN) Executive Director, retires after12 years of dedicated service to the community heserved. Stan organized the Chautauqua CountyHealth Network in 1995 and has served since thattime as its only chief executive. In 1997, withsponsorship from the network, he organized theChautauqua Integrated Delivery System, one of thefirst community oriented physician/hospitalorganizations of its kind in New York State.

“Our sincere thanks and appreciation are extendedto Stan for his executive leadership and manycontributions to the success of the ChautauquaCounty Health Network,” said Betsy Wright, WCAPresident/CEO. “He has laid a strong foundationupon which we will continue to draw upon and wewish him all the best in his future endeavors.”

The Chautauqua County Health Network issponsored by the four Chautauqua County hospitalsthat provided startup funding, along with supportfrom the Gebbie Foundation and the Ralph C. SheldonFoundation. Most of the organization’s funding isprovided by the state Office of Rural Health. Itscurrent work plan emphasizes covering the uninsured,improving the quality of end of life health care servicesand strengthening the health workforce in the county.

Photo Caption: Lt. to rt.: Janet Clark, CCHN Program Mgr/Site Coordinator;Ann Abdella, CCHN Program Administrator; Stan Lundine, CCHN Facilitator;Betsy Wright, WCA President/CEO; Kimberly Fish, CCHN AdministrativeSecretary; celebrate at a recent retirement party in Stan’s honor.

Congratulations Lisa Messina

Maintaining a patient’s health information record accurately and insequence order is a full-time job for Lisa Messina, Transcription Clerk,our July Employee of the Month, but she does it with extreme accuracyand enthusiasm. “It is an honor to be selected as Employee of the Month,”said Lisa. “I work with such wonderful co-workers who make my jobvery enjoyable and I want to thank everyone who nominated me for thisamazing honor. It is a delight to work in Health Information Managementand I cannot imagine working any where else.”

“Lisa is one of the sweetest, nicest individual’s you will ever meet,”said Dianne French, Director of Health Information Management. “Sheis always pleasant on the telephone and willing to lend a helping handwhere ever she is needed. Lisa has dedicated her career to HealthInformation Management over the past nine years, consistently embodyingthe department’s values. We are extremely proud to have Lisa on ourH.I.M. team and thrilled that she was recognized for all of her hardwork.”

When Lisa is not assisting our patients, she enjoys bird watching atthe Audubon Society and Roger Tory Peterson Institute. Her futureplans include a trip to the Florida Everglades next winter where morethan 350 tropical birds make their home along with exotic birds that flyin from distant regions. “It is the most peaceful past-time you’ll everexperience, said Lisa.

We congratulate Lisa on her accomplishments and eagerly lookforward to her future success!

Rt. to Lt.: Dianne French, Susan Carlson, LISA, Betsy Wright.

August 1st - 14th Women’s Health Show“The Cutting Edge of Knee Replacement”Guest Speaker: Peter Robinson, M.D., Orthopedic SurgeonTime Warner, Channel 8, 8 p.m.

August 6th *LINKS Charity “Linking Together Banquet & Silent Auction”5:30 p.m., Moon Brook Country ClubReception, Elegant Banquet Dinner, Fabulous Silent Auction.Tickets, $50. To reserve tickets, call Yvonne Robbins, 487-1917.

August 23rd Free Community Presentation“Managing Carpal Tunnel”Guest Speaker: Linda Randall, WCA Occupational Therapist5:30 p.m. - 7:00 p.m., JMHC Aud., Light Refreshments Served.To reserve a seat, call 664-8660.

September 1st - 14th Women’s Health Show“Diagnosis & Treatment for Swallowing Disorders”Guest Speaker: Jacqueline Temple, WCA Speech & Language PathologistTime Warner, Channel 8, 8 p.m.

September 5th Allen Short Cancer ExpoDoors Open, 4:30 p.m. WCA AuditoriumEvent Speaker: William Geary, M.D. PathologistCancer Education, Free Screenings, Food, Event Vendors & Much More!To reserve dinner and a seat, Call WCA Public Relations, 664-8614

October 19th *Uniform Sale ~ Sponsored by W.C.A. Auxiliar yWCA Hospital Auditorium, 9 a.m. - 3 p.m.

WCA HOSPITALP O Box 840Jamestown, NY 14702-0840RETURN SERVICE REQUESTED

Non-Profit OrganizationU.S. Postage Paid

Jamestown, NYPermit No. 601

Jamestown Family Health Center ~ 664-8630Lakewood Health Center ~ 763-8542Panama Health Center ~ 782-2625Randolph Health Center ~ 358-2015Sinclairville Health Center ~ 962-2332

www.wcahospital.org

For questions, comments,story ideas, or additionalcopies of publication, contactLinda Johnson at(716) 664-8614, orLinda.Johnson@wcahospital.org

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*All proceeds benefit WCA Hospital

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