The Introduction of Lean Manufacturing Concepts at Qualcomm.ppt

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    1

    Introduction: Agenda

    The Value Chain

    Lean Concepts

    Benefits of Lean Manufacturing

    2 Oracle Instances

    The QCT instance

    The Quantum instance

    Why 2 instances?

    Separation of Production and Non-Prod Procurement

    2007 Implementation Sites

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    2

    The Value Chain

    Value Chain Processes

    MarketProducts /Services

    SellProducts /Services

    Plan /Manufacture

    Distribution /Service

    & Support

    ProcureMaterials /Services

    Generate Demand Fulf i l l Demand

    Develop-IntroduceProducts /Services

    The Quantum value chain is driven by Qualcomms leadershipposition as the developer of CDMA technologies. QCT CDMA

    technologies accounts for 90-95% of QSCO demand, principally

    FFAs and SURFS (test equipment used to test chip quality and

    functionality). The remaining 5-10% of QSCO demand is

    generated by QWBS (Qualcomm Wireless Business Solutions),which manufactures OmniVision and other wireless products.

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    3

    Lean Concepts: The 5S System

    Japanese Meaning Translation

    Seiri Organization Sort

    Seiton Orderliness Set-in-Order

    Seiso Cleanliness Shine

    Seiketsu Standardized Cleanup Standardize

    Shitsuke Discipline Sustain

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    4

    Lean Concepts

    T O :

    Inconsistent InventoryKanbans, Min/Max and Safety

    Stock Demand Triggers

    Disconnected Forecasts Intelligent Forecasts

    Inconsistent Signal to Partner Defined Signal to CM Partner

    Complex Processes Radical Simplification

    F R O M :

    Predominately Push Pullfrom the Partner

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    5

    Benefits of Lean Manufacturing

    Reduced inventory across the supply chain

    Greater predictability around lead times and on-time shipments

    Increased reliability the right product at the right time at the right price

    Better customer satisfaction due to greater accuracy in forecast delivery

    Better data, robust processes and systems management effectiveness

    Increase control over quality, defects and root cause of defects (6Sigma)

    Optimize operations between existing QSCO and shelter organization

    Better manage throughput with new Contract Manufacturing partner

    Position Qualcomm for rapid growth in emerging business and markets

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    2 Oracle instances: The QCT Instance

    Qualcomm

    SAT OrganizationsFAB Suppliers

    PO forDIE items

    Service PO forFG items

    3B2_C-Imessage

    fromFAB

    3B2_C-Omessageto

    SAT

    4B2messagefrom

    SAT

    QCT instance has two application servers: 11.5.8 and 11.5.9 (lot controlled)

    Quantum instance is an Oracle 11.5.10 instance, with min. customizations

    Each organization owns its own inventory; common inventory items

    QSCO (manufacturing) has no P&L, and will liquidate costs to other BUs

    QCT Instance

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    2 Oracle instances: The Quantum Instance

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    Why two instances?

    The QCT instance is geared to Qualcomms chip manufacturingbusiness, is heavily customized, and uses lot control and other

    features that are not attractive to the Qualcomm discrete

    manufacturing businesses

    The QCT instance uses two application servers, one Oracle 11.5.8and the other, an Oracle 11.5.9 instance, primarily to support Oracles

    Advanced Supply Chain Planning (ASCP) engine

    The QCT instance does not include project accounting, nor does it

    make allowance for international rollout

    There is continuing discussion in the press about spinning off the

    chip business

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    Separation of Prod & Non-Prod Procurement

    QSCO

    (ProductionProcurement)

    CORP (Non-

    Production

    Procurement)

    MRP/ASCP

    Completely automated

    Procurement Process

    Qualcomm USD Set of Books

    iProcurement

    Oracle Contracts

    Oracle Services

    Procurement

    Directand

    NPI

    Shelterand

    Bldg M

    Indirectand

    Services

    CorpProcure

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    SD1

    SD2

    Quantum Implementation Sites

    Actual sites, 2007 rollout

    QMT Taiwan

    San Diego

    Tijuana, MexicoQMT San Jose

    India(3)

    China(3)Japan(2)

    Korea(2)

    UK(5)

    EU (DE, ES, FR,IT, NE, SE) (6)

    Mexico(6)

    Israel(1)

    Australia (2)

    Argentina (1)

    Brazil (1)

    Canada (1)

    Potential sites, 2008 + global rollout

    Indonesia (1)

    Russia (2)

    Singapore (1)

    South Africa (1)

    Taiwan (3)

    Vietnam(1)

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    Lean Manufacturing: Agenda

    Inventory Orgs Structure

    ASCP Overview

    Forecasts and Sales Order Drive Demand

    Business Processes

    SCO (Supply Chain Organization) Procurement

    Shelter Manufacturing and CM Procurement

    NPI Procurement

    Quality and RTS Highlights

    The concept of a Virtual MRB

    Lean Manufacturing to be Model

    Conclusion

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    ASCP Overview

    Generate Baseline Forecast

    Oracle Modules:

    ODP ASCPCollaborative

    PlanningiSupplier

    Portal

    Order

    Management

    In addition, DBI may be used for KPI / Metric reporting

    Collaborative Demand

    Planning

    Generate Consensus

    Forecast

    Capture Inventory

    Visibility

    Collaborate with

    Contract Manufacturer

    Generate Constrained

    Long Term Supply Plan

    Generate Short Term

    Manufacturing Plan

    Release Work Orders

    to Contract Manufacturer

    Release Purchase Orders

    to Component Vendor(s)

    Check Availability

    & Capacity (ATP)

    Demand driven by forecasts and Sales Orders (depending on OU)As Demand drops into the Planners Workbench, Planners route make

    orders to MES (Shop Floor Control), material requirements are

    identified, and POs are created and transmitted to Suppliers via EDI

    (Harbinger)

    Entire production procurement process is automated, end-to-end

    http://www.oracle.com/index.html
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    Forecasts Drive Demand into QSCO

    QC US BUSINESS GROUP

    QC US SET OF BOOKS

    QSCO OU

    MFG SAN DIEGO SDI001

    Business Group

    Set of Books

    Legal Entity

    001-049

    ITEM MASTER000

    QC LEGAL ENTITY

    MFG END TO END PROCESSQCT

    MFG MEXICO002

    QCT006

    Supplier

    Customer

    Production material received from supplier

    Production POs

    Sales OrderShipments

    Manual MOs

    Demand

    Manual MOs

    Demand

    Manual MOs

    Demand

    Supply

    ProductionPOs

    QCT OU

    QCT225

    225-249

    Subassembly

    Supply

    SubassyDem

    Forecast/SO Demand

    Projects

    Issue to Projects

    Foreca

    st

    Forecasts or SOs created in QCT, MUI, QMT OU

    Demand is placed against QSCO OU, 3 inventory orgs

    POs are generated and sent via EDI to suppliers

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    Sales Orders

    Drive Demand

    Run ASCP

    Engine

    SIM versus

    REGEN Run

    POs using EDI

    850Forecast using

    EDI 830

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    17

    ICG Process:

    Item is

    Planning

    Enabled

    POs marked

    with an -NPI

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    Oracle Configuration: Item Master (1 of 2)

    Defines period

    for which

    releases created

    Create Supplyto Match

    Demand

    Indicates an

    Active Item

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    Oracle Configuration: ASCP Engine (2 of 2)

    ASCP Plan is

    not Constrained

    Enforced

    Demand Drivesthe Planning

    Engine

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    20

    Quality and RTS Design Highlights

    Uses standard Oracle hooks from Procurement to Quality

    8 Quality Collection Plans developed for each state an NCed item may

    take

    HandlesRTS for both Production and Ancillary Items

    Coversall RTS scenarios:Credit

    Outside Rework

    SOI (Supplier Owned Inventory)

    Legacy Receipts

    Utilizes standardQuantum shipping process (custom, integration with RTS)

    Leverages standardOracle WO/PO process to capture all relevant inventory

    consumption, item conversions, labor charges and other variances

    ImprovesA/P debit memo process using the AP Open Invoices API for

    automatic debit memo creation

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    21

    Automated

    QUALCOMM Virtual MRB Process

    RepairVendor

    Disposition

    Sub (SQE)

    Scrap

    Factory

    Part is not salvageable

    and is scrapped.

    NC part is sent to

    outsourced repair

    facility

    Supplier

    MRB

    Sub

    RTS/RTV

    ( Credit/ SOI)

    Factory receives part, and after inspection (reject),

    transfers NC part to MRB Inventory.

    Scrap

    OSP

    Material Receipt into MRB Inventory

    RTS Process: Create

    OM Shipping Lines from

    Receipt Lines.

    Accept,

    Use as IsAccept

    Use as Is

    NC part is retuned to

    MRB Sub-inventory

    Rework: Manually

    Create Work

    Order for internal

    rework itemsNC

    Process

    Start

    RTS

    (Buyer)

    Hold

    Manual

    Work Order

    NC Rework

    Inv Move

    Key

    Collection Plans

    Master Main

    Detail

    Audit

    Disp Master

    RoHS-WEES

    WFR Master

    RTS Master

    OSP Master

    RCV INSP

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    Quality Automated Processes (incl. RTS)

    AutomaticCreation of Sales OrdersTrigger on RTS disposition

    Utilize Item set up

    Feed Shipping documents

    Create Vendor address (site)

    Automatic E-mail Notification to next Person in Chain

    Reports

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    23

    ERP

    Order

    Mgmt

    LEAN Process Flow To Be Model

    Resp

    MPS Planning

    ContractManufacturer

    ERP

    Customer

    HealthMonitoring

    Eng ChangeMgmt

    Qualcomm

    SupplyChain

    Partner

    MRP Planning

    Bad Board/Virtual MRB

    Process

    Pack-out

    ROP Sizing

    Costing

    Transit

    SLC

    CMPack-out

    Kanban/ROP

    ComponentMgmt

    Kanban/ROP

    Kanban/ROP

    CM Dist Site#`1

    Transfer FGI toCompany

    CM Dist Site#2

    Kanban/ROP

    CdeC Site

    On line Orders

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    Conclusion