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Chapter 3 Building Blocks. Texas Department of Licensing and Regulation. 2012 Texas Accessibility Standards. Texas Department of Licensing and Regulation Architectural Barriers Program. - PowerPoint PPT Presentation
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Texas Department
of Licensing
and Regulation
2012 Texas Accessibility Standards
Chapter 3
Building Blocks
Texas Department of Licensing and Regulation
Architectural Barriers Program
Texas Department of Licensing and Regulation
This presentation will identify the compliance requirements of the 2012 Texas Accessibility Standards (TAS).
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The elements and spaces to be discussed during this presentation are addressed in Chapter 3 and in limited cases, Chapter 2, of the 2012 TAS and include the following:
Chapter 2: Scoping Requirements204 Protruding Objects205 Operable Parts
Chapter 3: Building Blocks301 General302 Floor or Ground Surfaces303 Changes in Level304 Turning Space305 Clear Floor or Ground Space306 Knee and Toe Clearance307 Protruding Objects308 Reach Ranges309 Operable Parts
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301 General
Technical: 302
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The provisions of Chapter 3 shall apply where required by Chapter 2 or where referenced by a requirement in this document (301.1).
Chapter 3 - Building Blocks
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Defined as: “Elements or components contributing to a plan or system.”
308 Reach Ranges309 Operable Parts
304 Turning Space305 Clear Floor or Ground Space306 Knee and Toe Clearance
307 Protruding Objects302 Floor or Ground
Surfaces303 Changes in Level
The components of Chapter 3 create the basic system for building accessible rooms, elements,
and spaces.
What are Building Blocks?
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Floor or Ground
Surfaces
Technical: 302
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302.1 General
Floor or ground surfaces shall be stable, firm, and slip resistant and shall comply with 302.
The following excerpts from Advisory 302.1 address the minimum
requirements for stable, firm, and slip resistant surfaces.
Floor or Ground Surfaces
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One that remains unchanged by contaminants or applied force, so that when the contaminant or force is removed, the surface returns to its original condition.
Grass and sod surfaces are not prohibited, however, they typically will not meet this criteria.
What is a stable surface?
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One that resists deformation by either indentations or particles moving on its surface.
Soft or loose materials such as sand, gravel, bark, mulch, or wood chips
surfaces do not meet this criteria.
What is a firm surface?
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One that provides sufficient frictional counterforce to the forces exerted in walking to permit safe ambulation.
Slip resistance is the most controversial and difficult to
measure since there are many types of surfaces and
testing methods and compliance is applicable when
wet or dry. In 2009, the National Floor Safety Institute issued the ANSI/NFSI B101.1 which is a new national safety standard for testing dry, hard surfaces.
What is slip resistance?
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It was recommended to DOJ that they apply an American Society for Testing & Materials (ASTM) standard (with modifications) to the 2010 SAD to assess whether or not a floor surface is "slip resistant”…
DOJ declined the recommendation since there is no generally accepted test method for the slip-resistance of all walking surfaces under all conditions.
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However, DOJ did include ASTM standards in the 2010 SAD applicable to safe surfaces under and around playground equipment.
ASTM standards are referenced in:105.2.3 (Referenced Standards)1008.2.6 (Play Areas: Ground Surfaces)
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ADA-Certified
TAS-Compliant
ADA-Approved
None…neither DOJ nor TDLR endorses or approves any products or manufacturers.
Compliance is typically dependent on the installation and maintenance.
What surfaces have the“ADA /TAS – Seal of
Approval”?
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(Concrete with small pebbles)
Some factors that affect compliance with 302:Size of aggregateTamping and leveling of the aggregate
Example:Exposed Aggregate
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Within animal containment areas, floor and ground surfaces shall not be required to be stable, firm,or slip resistant.
Not applicable to public circulation routes
where animals may travel, such as in
petting zoos (Advisory 203.12).
302.1 Floor or Ground Surface
Exception 1
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activity shall not be required to comply with 302.
Area of Sport Activity. That portion of a room or space where the play or practice of a sport occurs (106.5.9).
302.1 Floor or Ground Surface Exception 2
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Carpet or carpet tile shall:
be securely attached
have a firm cushion, pad or backing or no cushion or pad.
302.2 Carpet
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Pile height shall be exceed ½” maximum.
Pad
Carpet or carpet tile shall have a level loop, textured loop, level cut pile, or level cut/uncut pile texture.
Level Cut Pile
Thickness is measured to the backing, cushion, or pad (302.2
Advisory).
302.2 Carpet, Contd.
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Exposed edges of carpet shall be fastened to floor surfaces and shall have trim on the entire length of the exposed edge.
Carpet trim shall comply with 303.
302.2 Carpet, Contd.
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Carpets and permanently
affixed mats cansignificantly increase
theamount of force (roll resistance) needed to propel a wheelchair over a surface (Advisory 302.2).
Roll Resistance
The firmer the carpeting and backing, the lower the roll resistance (Advisory 302.2).
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302.3 Openings
Openings in floor or ground surfaces shall not allow passage of a sphere more than ½” diameter except as allowed.
Elongated openings shall be placed so that the long dimension is perpendicular to the dominant direction of travel.
No longer called “gratings”
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303Changes in
Level
Technical: 303
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Where changes in level are permitted in floor or ground surfaces, they shall comply with 303.
303.1 Changes in LevelGeneral
Where changes in level are not permitted,
the surface must be level (slope of 1:48 max.).
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Turning Space (304.2)*Clear Floor and Ground Space (305.2)*Door Maneuvering Clearance (404.2.4.4)*Ramp Runs (405.4)Landings (405.7.1)**Slopes not steeper than 1:48 permitted.
Changes in Level Not Permitted
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Parking Spaces and Access Aisles (502.4)*Passenger Loading Zones (503.4)*Stair Treads (504.4)*Surfaces- Assembly Wheelchair Spaces (802.1.1)**Slopes not steeper than 1:48 permitted.
Changes in Level Not Permitted
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Not applicable to public circulation routes
alongside animal pens in a State Fairs (203.12
Advisory).
Animal containment areas shall not be required to comply with 303.
303.1 Changes in LevelException 1
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Areas of sport activity shall not be required to comply with 303.
303.1 Changes in LevelException 2
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Changes in level of 1/4 inch high maximum shall be permitted to be vertical.
303.2 VerticalChanges in Level
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303.3 Beveled
Changes in level between 1/4 inch high minimum and 1/2 inch high maximum shall be beveled with a slope no steeper than 1:12.
Changes in Level
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Changes in level greater than 1/2 inch shall be ramped, and shall comply with 405 (ramps) or 406 (curb ramps).
303.4 RampsChanges in level
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304Turning Space
Technical: 304
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Floor and ground surfaces of a turning space shall comply with 302.Changes in level are not permitted.
304.2 Floor or Ground Surfaces
Turning Spaces
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Slopes not steeper than 1:48 shall be permitted.
304.2 Floor or Ground SurfacesException
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Circular Space (304.3.1)
T-Shaped Space (304.3.2)
304.3 SizeTurning Space
Turning space shall comply with 304.3.1 and 304.3.2.
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304.3.1 Circular SpaceThe turning space shall be a space 60 inches diameter minimum.
The space shall be permitted to include knee and toe clearance complying with 306.
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The turning space shall be a T-shaped space within a 60 inch square minimum with arms and a base 36 inches wide minimum.
ArmArm
304.3.2 T-Shaped Space
Arms – shall be clear of obstructions 12” minimum in each direction.Base – shall be clear of obstructions 24” minimum.
Base
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EXAMPLE: Knee and toe clearance at base of “T”
60” front of “T” shall always be unobstructed.
Arm
Base
The space shall be permitted to include knee and toe clearance complying with 306 only at the end of either the base or one arm.
304.3.2 T-Shaped Space, Contd.
(See Advisory 809.2.2)
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Doors shall be permitted to swing into turning spaces.
304.4 Door SwingTurning Space
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Technical: 305
305Clear Floor or Ground
Space
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Floor or ground surfaces of a clear floor or ground space shall comply with 302.
Changes in level are not permitted.
305.2 Floor or Ground Space
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Slopes not steeper than 1:48 shall be permitted.
305.2 Floor or Ground Space
Exception
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305.3 Size
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Unless Otherwise Specified…
…clear floor or ground space shall be permitted to include knee and toe clearance.
305.4 Knee and Toe Clearance
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305.5 Position
…clear floor or ground space shall be positioned for either a forward or parallel approach to an element.
Unless Otherwise Specified…
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One full unobstructed side of the clear floor or ground space shall adjoin an accessible route or adjoin another clear floor or ground space.
305.6 Approach
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Where a clear floor or ground space is located in an alcove or otherwise confined on all or part of three sides, additional maneuvering clearance shall be provided in accordance with 305.7.1 and 305.7.2.
305.7 Maneuvering ClearanceAlcoves
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Alcoves shall be 36 inches wide minimum where the depth exceeds 24 inches.
The depth shall exceed 24 inches on both sides of the alcove depth.
305.7.1 Forward ApproachAlcoves
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Alcoves shall be 60 inches wide minimum where the depth exceeds 15 inches.
305.7.2 Parallel ApproachAlcoves
The depth shall exceed 15 inches on both sides of the alcove depth.
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Technical: 306
306Knee and
Toe Clearance
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Drinking FountainsLavatories and SinksDining and Work SurfacesCounters (forward approach)
Knee & Toe Clearance
Where Required
Excerpt from
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Where space beneath an element is included as part of clear floor or ground space or turning space, the space shall comply with 306.
Additional space shall not be prohibited beneath an element but shall not be considered part of the clear floor or ground space or turning space.
306.1 Knee and Toe Clearance
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Maximum depth for knee and toe clearance is 25 inches. If the depth of the floor space is 36 inches; the additional 11 inches cannot be part of the 60 inch turning space.
36”
Clearances are measured in relation to the usable clear floor space and the
space should be clear of obstructions
(306.1 Advisory).
Example: Additional Space
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Toe Clearance
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Evaluation of Figure 306.2Toe Clearance
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9”
Finish Floor or Ground
Space under an element between the finish floor or ground and 9 inches above the finish floor or ground shall be considered toe clearance.
Excerpt from
306.2.1 Toe Clearance
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Toe clearance shall extend 25” maximum under an element.
306.2.3 Minimum Required Depth
Where toe clearance is required at an element as part of a clear floor space, the toe clearance shall extend 17” minimum under the element.
17” min; 25” max
9”
306.2.2 Minimum Depth
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9”
25”
Example: 306.2.2Maximum Depth
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Space extending more
than 6 inches beyond
the available kneeclearance at 9
inchesabove the finish
flooror ground shall not
beconsidered toe clearance.
306.2.4 Additional Clearance
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Example: 306.2.4Additional Clearance
If available knee clearance is 10 inches at 9 inches; any space extending more than 6 inches beyond 11 inches (10” + 6” = 16”) would not be considered toe clearance.
9”
*17” minimum required by 306.2.3.
11” 6”
Clearance past 16” is not toe
clearance.*
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Toe clearance shall be 30 inches wide minimum.*
30” min.
*Also applicable to the width of the knee clearance based on 306.3.5.
306.2.5 Width
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Knee Clearance
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Evaluation of Figure 306.3 Knee Clearance
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Space under an element between 9 inches and 27 inches above the finish floor or ground shall be considered knee clearance.
Excerpt from
27”
9”
306.3.1 Knee Clearance
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Knee clearance shall extend 25 inches maximum under an element at 9 inches.
306.3.2 Maximum Depth
9”Minimum depth is
11” based on 303.3.3.
25” max.
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306.3.3 Minimum Required Depth
Knee clearance shall extend:11 inches deep minimum at 9 inches.8 inches deep minimum at 27 inches.
27”
11” min.
9”
Maximum depth is 25” based on
303.3.2.
8” min.
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Between 9 inches and 27 inches above the finish floor or ground, the knee clearance shall be permitted to reduce at a rate of 1 inch for each 6 inches in height.
306.3.4 Clearance Reduction
9”
27”
Slope 1:6
Excerpt from
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Knee clearance shall extend 25 inches maximum under an element at 9 inches (306.3.2).
Toe clearance shall extend 25 inches maximum under an element (306.2.2).
Summary: Maximum Depths
Toe and Knee Clearance
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Excerpt from U.S. ACCESS BOARD TECHNICAL GUIDE
Summary: ClearancesToe and Knee
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Protruding Objects
Scoping: 204
Technical: 307
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204.1 Protruding ObjectsProtruding objects on circulation paths shall comply with 307.
These requirements address barriers to persons that are blind or visually
impaired or even persons that are temporarily distracted.
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Circulation paths can be identified by wearing a
blindfold like many people do on White
Cane Day, a national observance in the
United States celebrated on October 15 of each year since
1964.
Circulation Path. An exterior or interior way of passage provided for pedestrian travel, including but not limited to, walks, hallways, courtyards, elevators, platform lifts, ramps, stairways, and landings (106.5.19).
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Within areas of sport activity, protruding objects on circulation paths shall not be required to comply with 309.
204.1 Protruding Objects Exception 1
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Within play areas, protruding objects on circulation paths are not required to comply with 307 provided that ground level accessible routes provide vertical clearance in compliance with 1008.2.
204.1 Protruding Objects Exception 2
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Texas Department of Licensing and Regulation
307 Protruding Objects
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Objects with leading edges more than 27 inches and not more than 80 inches above the finish floor or ground shall protrude 4 inches maximum horizontally into the circulation path.
307.2 Protrusion LimitsProtruding Objects
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Example: 307.2 Protrusion Limits
Typical Protruding Objects
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Handrails shall be permitted to protrude 4 ½ inches maximum.
307.2 Protrusion Limits Exception
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Elements located on circulation paths, including operable elements such as casement windows, cannot encroach more than 4 inches into circulation paths above 27 inches(307.2 Advisory).
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1) Standard height drinking fountains
2) Fire extinguisher cabinets and wall sconces
3) Wall-mounted signs
4” max.
80” min.
Typical Interior Examples:Protruding Objects
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1
2
3
1) Light fixtures
2) Post-mounted signs
3) Handrails
Typical Exterior Examples:Protruding Objects
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Hand dryers and towel dispensers
Shelves Diaper
changing tables*
*Applicable in open and closed position.
Typical Toilet Room Examples:
Protruding Objects
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This section addresses two different types of post-mounted objects:
Post-Mounted Objects
Signs or other obstructions mounted between posts or pylons.
Free-standing object mounted on posts or pylons.
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Free-standing objects mounted on posts or pylons shall overhang circulation paths:
307.3 Post-Mounted Objects
On Posts or Pylons
80”
27”
12” max.
12 inches maximum when located between 27 inches minimum and 80 inches maximum.
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Where a sign or other obstruction is mounted between posts or pylons and the clear distance between the posts or pylons is greater than 12 inches:
307.3 Post-Mounted Objects Between Posts or
Pylons
The lowest edge of such sign or obstruction shall be 27 inches maximum or 80 inches minimum.
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The sloping portions of handrails serving stairs and ramps are not required to comply with 307.3.
This does not apply to the handrail extensions which shall be horizontal
(505.10.1 and 505.10.2).
Sloped portion 34” – 38” allowed for the sloped portion of handrails in lieu of 27” maximum required by 307.3.
307.3 Post-Mounted Objects
Exception
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307.4 Vertical ClearanceShall be 80 inches high minimum. Guardrails or other barriers shall be provided where the vertical clearance is less than 80 inches high.The leading edge of such guardrail or barrier shall be located 27 inches maximum.
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Examples: Potential Protruding
Objects
Slanted walls can also be protruding
objects.
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307.4 Vertical ClearanceException
Door closers and door stops shall be permitted to be 78 inches (in lieu of 80 inches) minimum above the finish floor or ground.
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Protruding objects shall not reduce the clear width required for accessible routes.
307.5 Required Clear Width
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Technical: 308
308Reach
Ranges
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48” maximum high and 15 inches minimum low is required for both
unobstructed side and forward reach ranges (308.2 & 308.3).
308 Reach RangesNew
54 inches no longer allowed for high side reach.
9 inches no longer allowed for low side reach.
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Reach ranges shall comply with 308.Permitted: Children’s Reach RangesRequired: Adult Reach Ranges
If the option for children’s reach ranges is not used; adult reach
ranges is required.
308.1 Reach Ranges
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Reach Ranges
Children’s Use
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The following table provides guidance on reach ranges for children according to age where building elements such as coat hooks, lockers, or operable parts are designed for use primarily by children.
These dimensions apply to either forward or side
reaches.
Advisory 308.1 Reach Ranges
Children’s Use
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Advisory 308.1 GeneralChildren's Reach Ranges
Forward or Side Reach Ages 3 and 4 Ages 5
through 8Ages 9
through 12
High (max) 36 in (915 mm)
40 in (1015 mm)
44 in (1120 mm)
Low (min) 20 in (510 mm)
18 in (455 mm)
16 in (405 mm)
Children’s reach ranges are advisory
since the reach ranges shown in this
table are also allowed for adults.
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Example:Not a Violation 308.2.1 Unobstructed Forward
Reach.48 inches maximum and 15 inches minimum.
A reach of 44” maximum and
16” minimum (as recommended for children) is not a
violation of 308.2.1.
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Accessible elements and operable parts designed for adult use or children over age 12 can be located outside these ranges but shall be within the adult reach ranges.
Advisory 308.1, Contd.Children’s Use
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Forward Reach
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Where a forward reach is unobstructed, the following is required:High Forward Reach: 48 inches maximum.Low Forward Reach: 15 inches minimum.
308.2.1 Unobstructed Forward Reach
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Where a high forward reach is over an obstruction, the clear floor space shall extend beneath the element for a distance not less than the required reach depth over the obstruction.
Example: If the obstruction is 18”
deep; the clear floor space must extend at least 18” beneath the
element.
308.2.2 Obstructed High Reach
Forward Reach
18” clear floor space
18” obstruction
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Where the reach depth is 20 inches maximum:High Forward Reach: 48 inches maximum.
308.2.2 Obstructed Reach, Contd.
Forward Reach
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308.2.2 Obstructed Reach, Contd.
Forward Reach Where the reach depth exceeds 20
inches:High Forward Reach: 44 inches maximum.
Maximum Reach Depth: 25 inches.
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Texas Department of Licensing and Regulation
Side Reach
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High Side Reach: 48 inches maximum.Low Side Reach: 15 inches minimum.
308.3.1 UnobstructedSide Reach
Where a clear floor or ground space allows a parallel approach to an element and the side reach is unobstructed:
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An obstruction shall be permitted between the clear floor or ground space and the element where the depth of the obstruction is 10 inches maximum.
Unacceptable Examples
308.3.1 Unobstructed Side Reach
Exception 1
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Operable parts of fuel dispensers shall be permitted to be 54 inches maximum from the surface of the vehicular way where fuel dispensers are installed on existing curbs.
308.3.1 Unobstructed Side Reach
Exception 2
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308.3.2 Obstructed High Reach
Side Reach Where a clear floor or ground space allows a parallel approach to an element and the high side reach is over an obstruction:
Height of Obstruction: 34 inches maximum.
Depth of Obstruction: 24 inches maximum.
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machines and clothes dryers shall be permitted to be 36 inches high maximum above the finish floor.
308.3.2 Obstructed High Reach
Exception 1
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Operable parts of fuel dispensers are permitted to be 54 inches maximum from the surface of the vehicular way if installed on existing curbs.
308.3.2 Obstructed High Reach
Exception 2
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308.3.2 Obstructed Reach, Contd.
Side Reach Where the reach depth is 10 inches maximum:
High Side Reach: 48 inches maximum.
Reach Depth:
10 inches maximum.
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308.3.2 Obstructed Reach, Contd.
Side Reach Where the reach depth exceeds 10 inches:
High Side Reach: 46 inches maximum.
Reach Depth:
24 inches maximum.
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Operable Parts
Scoping: 205
Technical: 309
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Operable parts on accessible elements, accessible routes, and in accessible rooms and spaces shall comply with 309.
205.1 Operable Parts
Operable Part: A component of an element used to insert or withdraw objects, or to activate, deactivate, or adjust the element (106.5.40).
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Controls subject to compliance with 309 include, but are not limited to:
light switchescircuit breakersduplexes and other convenience receptaclesenvironmental and appliance controlsplumbing fixture controlssecurity and intercom systems
Examples of environmental
controls:
Ceiling FanThermostat Skylight
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Operable parts that are intended for use only by service or maintenance personnel are not required to comply with 309.
Machinery spaces frequented only by service personnel are also exempted by
203.5.
205.1 Operable PartsException 1
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Electrical or communication receptacles serving a dedicated use shall not be required to comply with 309.
Dedicated use receptacles are typically set up with its own circuit breaker or line and intended for a single use such as a
stove or closed-circuit telephone or security camera.
205.1 Operable PartsException 2
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Where two or more outlets are provided in a kitchen above a length of counter top that is uninterrupted by a sink or appliance, one outlet is not be required to comply with 309.
Example: 1 of these 3 outlets is not required to
comply.
205.1 Operable PartsException 3
Electrical outlet
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outlets shall not be required to comply with 309.
205.1 Operable PartsException 4
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HVAC diffusers shall not be required to comply with 309.
HVAC diffusers are exempt environmental controls.
205.1 Operable PartsException 5
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Except for light switches, where redundant controls are provided for a single element, one control in each space shall not be required to comply with 309.
Examples of accessible
light switches:
205.1 Operable PartsException 6
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Cleats and other boat securement devices shall not be required to comply with 309.3 (height).
This exception does not apply to any other requirements of 309.
205.1 Operable PartsException 7
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Exercise machines and exercise equipment shall not be required to comply with 309.
205.1 Operable PartsException 8
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Texas Department of Licensing and Regulation
309 Operable
Parts
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A clear floor or ground space complying with 305 shall be provided.
309.2 Clear Floor SpaceOperable Parts
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shall be placed within one or more of the reach ranges specified in 308.
309.3 HeightOperable Parts
Clear Floor Space Electrical outlet
Ceiling fan and light controls
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Operable parts shall be operable with one hand and shall not require tight grasping, pinching, or twisting of the wrist.
The force required to activate operable parts shall be 5 pounds maximum.
309.4 OperationOperable Parts
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Gas pump nozzles shall not be required to provide operable parts that have an activating force of 5 pounds maximum.
This exception does not apply to any other requirements of 309.
309.4 OperationException
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If a faucet or other operable part can be operated with a closed fist and it takes less than 5 pounds force to operate, then it would be considered an accessible operable part.
Examples of accessible faucets:
Rule of Thumb
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Applying Building Blocks
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Scoping: 228Depositories,
Vending Machines,
Change Machines, Mail Boxes, & Fuel
Dispensers
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Where provided, at least one of each type of depository, vending machine, change machine, and fuel dispenser shall comply with 309.
228.1 DepositoriesVending Machines, Change Machines, Mail Boxes, and Fuel
Dispensers
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Drive-up only depositories shall not be required to comply with 309 (operable parts).
Depositories include, but are not limited to, night receptacles in banks,
post offices, video stores, and libraries (228.1
Advisory).
228.1 DepositoriesException
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Where mail boxes are provided in an interior location, at least 5%, but no fewer than one, of each type shall comply with 309.
228.2 Mail Boxes
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In residential facilities, where mail boxes are provided for each residential dwelling unit, mail boxes complying with 309 shall be provided for each residential dwelling unit required to provide mobility features complying with 809.2 through 809.4.
228.2 Mail Boxes
Residential Facilities Include:Crew Quarters for
Emergency Response PersonnelSocial Service EstablishmentsGraduate Student and Faculty
Housing at Places of Education
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Scoping: 229
Windows
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When glazed openings are provided in accessible rooms or spaces for operation by occupants, at least one opening shall comply 309.
Each glazed opening required by an administrative authority to operable shall comply with 309.
229 Windows
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Glazed openings in residential dwelling units required to comply with 809 shall not be required to comply with 229.
229.1 WindowsException 1
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Glazed openings in guest rooms required to provide communication features and in guest rooms required to comply with 206.5.3 (accessible doors only) shall not be required to comply with 229.
229.1 Windows Exception 2
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Operable elements shall also comply with requirements for protruding objects (307.2, Advisory).
Example: Casement windows, when open, cannot encroach more than 4 inches into circulation paths (307.2 Advisory).
Applicable when open and when closed.
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Where shooting facilities with firing positions are designed and constructed at a site, at least 5%, but no fewer than one, of each type of firing position shall comply with 1010 (243.1).
Shooting Facilities with Firing Positions
A circular turning space 60” diameter minimum with slopes not steeper than 1:48 shall be provided at shooting facilities with firing positions (1010.1).
Texas Department of Licensing and Regulation
Information Resources
Website developed through a contract with DBTAC* and the U.S. Access Board
*Disability and Business Technical Assistance Center
www.accessibilityonline.org/
U.S. Department of Justice
Guidance on the 2010 ADA Standards for Accessible Design
Title II – Revised* Title III – Revised* Primer for Small Businesses*Appendix A to each regulation includes a section-by-section analysis of the rule and responses to public comments on the proposed rule.
*Appendix B to the title III regulation discusses major changes in the 2010 ADA and responds to public comments received on the proposed rules.
www.ada.gov/2010ADAstandards_index.htm
U. S. Department of Housing and Urban Development (HUD)
Fair Housing Design Manual
www.huduser.org/portal/publications/destech/fairhousing.html
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Texas Department of Licensing and Regulation
2012 TASTechnical Assistance
[email protected] Toll Free in Texas
(512)539-5669 (Phone)(512) 539-5690 (Fax)
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United States Access Board
2010 ADATechnical Assistance
[email protected]: (202) 272-0080 or (800) 872-
2253TTY: (202) 272-0082 or (800) 993-
2822
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Thank You
