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Tenant On-Boarding Guidebook
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Welcome On-Board!Thank you for choosing Guiker! Please follow the instructions to completethe tenant on-boarding process.
*** Make sure you have your payment information ready
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If you are the only tenant living in the unit
If you live with your roommate(s)
Pages 18-29 Pages 4-17
**All tenants have to complete “Rent Contribution” before proceed to the next step
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If you live with your roommate(s)
Page 4-17
**All tenants have to complete “Rent Contribution” before proceed to the next step
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Step 1: Check Email
Open the invitation email sent from Guiker and click on the button “Let’s do this!”
***Desktop or laptop preferred.
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Step 2: Set Password
Set your password. With your email and password, you can log-in www.guiker.com and modify your profile at any time.
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Step 3: My Message
Log into your Guiker account.
Click “My Message”
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Step 4: Input Your Rent Contribution
Put your rent amount into “MyRent Contribution” and Click“Update”
**The total contribution must equal to thetotal rent. Only after all tenants input rent contributions, you can proceed to the nextstep.
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Other tenants haven’t input their rent contribution All tenants input their
rent contribution
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Step 5: Setup Payment
After all tenants input rent contribution and rent different = 0, you can click the button “Setup Payment”
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Step 6: Fill out Personal Information
Fill out your personal information
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Step 7: Read “House Rules and Terms”
Read and accept “House Rules and Terms”Click on “Next”
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Step 8: Add Payment Information
Add your credit card or bank account information.Your landlord will charge you monthly rent throughthe payment method you add here
**There is a 3% transaction fee for using credit card. Werecommend using Direct Debit to avoid transaction fees.
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Step 9: Add Bank Account Info.
If you choose to use direct debit to pay your rent, please provide your Canadian bank account information here.
**You can find bank account information through void cheque, online bank or asking staff from your bank.
Canadian Bank AccountInfo. For Direct Debit
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Step 10: Select Payment Method
Select your preferred payment method and check the total rent you have to pay.
Click “I understand and accept” Click “Next”
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Step 11: Submit Your Application
Check whether the rent, address and all other information are correct. Click the button “Submit”
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Congratulations! You Have Completed On-Boarding Process!
We will send you a confirmation email. 17
If you are the only tenant living in the unit
Pages 18-29
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Step 1: Check Email
Open the invitation email sent from Guiker and click on the button “Let’s do this!”
***Desktop or laptop preferred.
19
Step 2: Set Password
Set your password. With your email and password, you can log-in www.guiker.com and modify your profile at any time.
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Step 3: My Message
Log into your Guiker account.
Click “My Message”
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Step 4: Setup Payment
At “My Message”, make sure the information on the right column is correct and click on the pink button “Setup Payment”
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Step 5: Fill out Personal Information
Fill out your personal information
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Step 6: Read “House Rules and Terms”
Read and accept “House Rules and Terms”Click on “Next”
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Step 7: Add Payment Information
Add your credit card or bank account information.Your landlord will charge you monthly rent throughthe payment method you add here
**There is a 3% transactional fee for using credit card. Werecommend using Direct Debit to avoid transaction fees.
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Step 8: Add Bank AccountInfo.
If you choose to use direct debit to pay your rent, please provide your Canadian bank account information here.
**You can find bank account information through void cheque, online bank or asking staff from your bank.
Credit Card Number
Canadian Bank AccountInfo. For Direct Debit
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Step 9: Select Payment Method
Select your preferred payment method and check the total rent you have to pay.
Click “I understand and accept” Click “Next”
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Step 10: Submit Your Application
Check whether the rent, address and all other information are correct. Click the button “Submit”
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Congratulations! You Have Completed On-Boarding Process!
We will send you a confirmation email. 29
