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tehnici și strategii de vanzare
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7HKQLFLL strategii QYQ]ULCum ne atingem RELHFWLYHOHGHYQ]UL n 2015
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57%of the purchase decision is complete before a customer even calls a supplier
What are you doing about it?
Customer Purchase Decision Timeline
Customer Due Diligence
Begins
Through this period customers have largely decided on their needs, leaving suppliers to compete on price
Customer's First Contact with
Supplier
Customer Purchase Decision
57% Complete
/HQJWKRI%%6DOH
In thinking about the length of your typical B2B sales cycle, in the last 3 years how would you say it has changed?
9%
Significantely Increased Significantely DecreasedSomewhatIncreased SomewhatdecreasedRemained the same
34% 33%
22%
2%
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100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
"They found us"20%
"We found them"80%
"We found them"75%
"They found us"25%
Decision makers Contributors
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6KLIWRI3RZHUInformation Scarcity Information AbundanceSelf-education
Self-educationSales Engagement Sales Engagement
Sales Marketing
Only 2% of cold calls result in an appointment. Lesson: find a new way to reach decision-makers.
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2016
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Perc
enta
ge o
f Res
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ents
Insufficient growth in top-line revenue
49%50%
40%
30%
20%
10%
0%
25% 23% 21%
Sales forecasts are not accurate
enough
Sales cycle is too long
We don't convert enough leads
to sales
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13
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Perc
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f Res
pond
ents
Insufficient data on
current deals in the pipe entered by
reps
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"sand-bagging"
Lack of manager
enforcement of rep data
entry
Lack of reps'
accountability
Inability to understand probability
deals to close
Inability to weight deals by historical performance
44%
36% 35% 34%
23%
15%
50%
40%
30%
20%
10%
0%
14
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15
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The Challenger The Lone Wolf The Hard Worker The Problem Solver The Relationship Builder
39%
25%17%
7%12%
16
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17
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18
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19
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20
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21
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