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Tech Force Onsite, LLC BUSINESS PLAN PRESENTATION

Tech Force Onsite, LLC BUSINESS PLAN PRESENTATION

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Page 1: Tech Force Onsite, LLC BUSINESS PLAN PRESENTATION

Tech Force Onsite, LLC

BUSINESS PLAN PRESENTATION

Page 2: Tech Force Onsite, LLC BUSINESS PLAN PRESENTATION

Mission StatementTech Force Onsite, LLC | Making Technology Work For You!

"To provide our clients with the most efficient, intuitive and cost effective solution to their computer, server, and networking needs"

Page 3: Tech Force Onsite, LLC BUSINESS PLAN PRESENTATION

Company HistoryTech Force Onsite, LLC | Making Technology Work For You!

Tech Force Onsite, LLC is a technology firm located in Camden and Trenton, OH.

Tech Force Onsite, LLC has been in business since 2005, and we established our LLC status in 2010.

Operations and financial oversight falls directly on the Owner, CEO, and President, John W Lay Jr

Page 4: Tech Force Onsite, LLC BUSINESS PLAN PRESENTATION

What we do!Tech Force Onsite, LLC | Making Technology Work For You!

IT Service Contract, IT Consulting, IT Construction Project Planning

Network Management, Network Deployment, Website Maintenance and Design

iPad, Tablet, and Smart Phone Repair

Desktop Virus Removal and other Repairs

Disaster Recovery

Wireless and Wired Network Maintenance and Repair

IT Budget Consulting

New Laptop and Desktop Computer Sales, and Used Laptop and Desktop Computer Sales.

Page 5: Tech Force Onsite, LLC BUSINESS PLAN PRESENTATION

Yearly GrowthTech Force Onsite, LLC | Making Technology Work For You!

Jan Feb March April May June July Aug Sept Oct Nov Est Dec Est$0

$2,000

$4,000

$6,000

$8,000

$10,000

$12,000

$14,000

$16,000

$18,000

Revenue

Revenue

Page 6: Tech Force Onsite, LLC BUSINESS PLAN PRESENTATION

Organizational StructureTech Force Onsite, LLC | Making Technology Work For You!

President & CEO John W Lay Jr

Director of Operations David Hale

Information Technology Director John W Lay Sr.

Customer Engineer Tyler Lay

Accounts Payable and Receivable Tracy Henderson

Page 7: Tech Force Onsite, LLC BUSINESS PLAN PRESENTATION

Sale Method and ApproachTech Force Onsite, LLC | Making Technology Work For You!

Every Door Direct Mail

Radio Advertisement

Sponsorships

Cold and Warm Calling

Email Campaigns

Onsite Consultations

Business Networking

Page 8: Tech Force Onsite, LLC BUSINESS PLAN PRESENTATION

Target MarketTech Force Onsite, LLC | Making Technology Work For You!

Men and Women age 16 or older

Businesses small to medium sized

Local Government Offices

Page 9: Tech Force Onsite, LLC BUSINESS PLAN PRESENTATION

Customer ServiceTech Force Onsite, LLC | Making Technology Work For You!

We evaluate customer service in several areas on a scale of 1 to 10 with 10 being the most satisfied.

Timeliness in problem resolution 9.3 average

Timeliness in response 9.6 average

Employee friendliness 9.6 average

Page 10: Tech Force Onsite, LLC BUSINESS PLAN PRESENTATION

Human Resources StrategyTech Force Onsite, LLC | Making Technology Work For You!

Empowerment

Training

Ethics

Diversity

Top down approach

Communication

Page 11: Tech Force Onsite, LLC BUSINESS PLAN PRESENTATION

New Market EntryTech Force Onsite, LLC | Making Technology Work For You!

Expand by adding stores in markets without Information Technology service providers

Keep costs down by renting instead of building

Stick to a specific, working, operational plan. Open 9 to 6 week days, Open 11 to 2 on Saturday, closed Sunday

Compensate all new store managers at $35,000

Technicians will earn $15 per hour

CRS will earn $12.50 per hour

Page 12: Tech Force Onsite, LLC BUSINESS PLAN PRESENTATION

Startup Costs Tech Force Onsite, LLC | Making Technology Work For You!

Item Estimated Cost

Beginning inventory (used laptops / desktops, components (etc)

$2500

Your time (valued at $___35_ per hour) (160hrs) $5600

Site improvements (painting, flooring, etc) $1000

Furniture and fixtures (work benches, front desk, tables) $1500

Cash registers (POS System) $500

Computers, software (free software runs operations, we have extra computers)

$0

Professional consultants $0

Supplies (paper, toner, tape, screws, etc) $1000

Memberships (local chamber) $450

Pre-opening salaries $2400

Pre-opening promotions, advertising (EDDM depending on market entered)

$6000

  $

  $

  $

Contingencies/emergencies (10%) $2095

Total  $20,950

   

   

   

Page 13: Tech Force Onsite, LLC BUSINESS PLAN PRESENTATION

Bonus PlanTech Force Onsite, LLC | Making Technology Work For You!

PICK ONE + Combined

Education Percentage Certification Percentage

High School 1.00% A + 0.50%

Some College 1.50% Network + 0.50%

Associates Degree 2.00% Project + 0.50%

Bachelor Degree 2.50% CCENT 0.50%

CCNA 1.00%

CCNP 1.50%

CCIE 2.00%

CISSP 1.50%

Bonus Plan TableAt this time, we will not be offering health insurance due to the availability of health

insurance

Page 14: Tech Force Onsite, LLC BUSINESS PLAN PRESENTATION

ConclusionTech Force Onsite, LLC | Making Technology Work For You!

For an investment, $25,000 to $50,000 per expansion store, will generate a return on investment

Operations will be modeled off of our successful operation in Trenton, OH

We are averaging a 20% return on our initial investment.

Our solution is proven to work and it is scalable