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  • System Management Application

    SMA Reference Guide

    Version 6.3 SP1

  •  Copyright 2012

    Pegasystems Inc., Cambridge, MA

    All rights reserved.

    This document describes products and services of Pegasystems Inc. It may contain trade

    secrets and proprietary information. The document and product are protected by copyright

    and distributed under licenses restricting their use, copying distribution, or transmittal in

    any form without prior written authorization of Pegasystems Inc.

    This document is current as of the date of publication only. Changes in the document may

    be made from time to time at the discretion of Pegasystems. This document remains the

    property of Pegasystems and must be returned to it upon request. This document does not

    imply any commitment to offer or deliver the products or services described.

    This document may include references to Pegasystems product features that have not been

    licensed by your company. If you have questions about whether a particular capability is

    included in your installation, please consult your Pegasystems service consultant.

    For Pegasystems trademarks and registered trademarks, all rights reserved. Other brand or

    product names are trademarks of their respective holders.

    Although Pegasystems Inc. strives for accuracy in its publications, any publication may

    contain inaccuracies or typographical errors. This document or Help System could contain

    technical inaccuracies or typographical errors. Changes are periodically added to the

    information herein. Pegasystems Inc. may make improvements and/or changes in the

    information described herein at any time.

    This document is the property of:

    Pegasystems Inc.

    One Rogers Street

    Cambridge, MA 02142-1590

    Phone: (617) 374-9600

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    www.pega.com

    Document: System Management Application (SMA) Reference Guide

    Software Version: Version 6.3 SP1

    Updated: December 5, 2012

  • SMA Reference Guide Version 6.3 SP1

    Contents

    Preface ......... 1

    Intended Audience ....................................................................................... 1

    Guide Organization ...................................................................................... 1

    Chapter 1: ..... Introduction to SMA ................................................................... 2

    Chapter 2: ..... Installation and Configuration ................................................... 3

    Installation Considerations ............................................................................ 3

    Installing on Multiple Server Types ............................................................. 3

    SMA, RMI, and Garbage Collection.............................................................. 4

    Deploying the WAR File ................................................................................. 4

    Setting up a Temporary Directory for WebSphere on z/OS ................................ 5

    Chapter 3: ..... SMA Security .............................................................................. 7

    Restricting Access with Role-Based Security .................................................... 7

    Configuring MBean Security in the prmbeans.properties File .............................. 8

    Defining Settings in the prmbeans.properties File ......................................... 8

    Security Denials in the Default prmbeans.properties File ............................... 9

    Security Messages and Log Entries ............................................................... 10

    Chapter 4: ..... Access and Node Management ................................................. 13

    Management Panel ..................................................................................... 13

    System Home ........................................................................................ 14

    Add a Node Entry ................................................................................... 15

    Modifying a Node Entry ........................................................................... 17

    Chapter 5: ..... Listener Management .............................................................. 18

    Listeners Toolbar ....................................................................................... 18

    Chapter 6: ..... Memory Management............................................................... 21

    Chapter 7: ..... Requestor Management ........................................................... 23

    Requestor Management Toolbar ................................................................... 23

    Requestor Status ....................................................................................... 24

    Clipboard Size Command Output .................................................................. 25

    Tracer ...................................................................................................... 27

    Tracer Controls ...................................................................................... 27

    Tracer Results Display ............................................................................ 28

  • SMA Reference Guide Version 6.3 SP1

    Interacting with Tracer Results ................................................................ 29

    Performance Profiler Controls ...................................................................... 29

    Stack Trace ............................................................................................... 31

    DB Trace ................................................................................................... 31

    Chapter 8: ..... System Management ................................................................ 33

    System Management Toolbar ...................................................................... 33

    System Summary Information ..................................................................... 34

    Chapter 9: ..... Administration ......................................................................... 38

    Configuration Management ......................................................................... 38

    Index Management .................................................................................... 41

    Pulse Status .............................................................................................. 42

    Requestor Pools ......................................................................................... 44

    ADP Related Data....................................................................................... 44

    Requestor Pool Data ................................................................................... 45

    Rule Utility Library Extractor ........................................................................ 46

    System Settings ........................................................................................ 47

    Chapter 10: .. Agent Management .................................................................. 49

    General Information ................................................................................... 50

    Agents Summary Report ............................................................................. 50

    Agent Management Toolbar ......................................................................... 51

    System Queue Management ........................................................................ 53

    Chapter 11: .. Logging and Tracing ................................................................ 57

    Garbage Collector and Log Usage ................................................................. 57

    Garbage Collector and Log Usage Toolbar .................................................. 58

    Garbage Collector Statistics ..................................................................... 59

    Log Usage Statistics ............................................................................... 61

    Comparing Garbage Collector and Log Usage Statistics ............................... 64

    Global DB Trace Management ...................................................................... 65

    Log Files ................................................................................................... 67

    Logging Level Settings ................................................................................ 68

    Remote Logging ......................................................................................... 69

    Remote Tracing ......................................................................................... 71

    Remote Tracing Toolbar .......................................................................... 72

  • SMA Reference Guide Version 6.3 SP1

    User and Rule Watches ........................................................................... 72

  • SMA Reference Guide Version 6.3 SP1

    1

    Preface

    This document describes the System Management Application (SMA) is set of utilities

    distributed with PegaRULES Process Commander that enable system administrators and

    developers to monitor and manage Process Co