Symposium Registration

Registration is easy. You can register online by credit card via the official Simon Institute website:www.simoninstitute.org

• Go to the (OS1) Symposium page and click on Register Now. Follow directions.

• Make sure that your credit card billing address and zip code are correct.

If you wish to register by Fax or regular mail, simply print a copy of the registration form on the website or use the attached registra-tion form. Make checks payable to Simon Institute.

Mail to:Simon Institute1045 East 4500 SouthSalt Lake City, UT 84117-4151

Fax to: 1-801-263-0865

Travel and hotel are not included in sympo-sium fees. Remember to contact the Hotel directly to book your accommodations. This is a separate registration.

Symposium Fee$350.00 USD per participant Includes all scheduled events, opening reception, lunch each day, awards banquet and symposium materials.

If you wish to bring a guest(s) to the following activities:

Opening Reception Guest Fee$40.00 per additional person

Awards Banquet Guest Fee$80.00 per additional person

SCHEDULE OF EVENTS Sunday, July 10th 6:00 - 9:00 pm Welcome Reception

Monday, July 11th 8:15 am - Noon Symposium – Ballroom C Noon - 1:00 pm Lunch Buffet – Arizona Room 1:00 - 4:30 pm Symposium continues – Ballroom C 6:00 - 10:00 pm (OS1) Awards Banquet – Grand America Hotel Grand Salon black tie invited

Tuesday, July 12th 8:15 am - Noon Symposium – Ballroom C Noon - 1:00 pm Lunch Buffet – Arizona Room 1:00 - 4:30 pm Symposium continues – Ballroom C

ManageMen® and (OS1)® are registered trademarks of ManageMen, Inc. 1045 East 4500 South, Salt Lake City, Utah 84117 | ©2011 All Rights ReservedFor more information about (OS1)® cleaning go to www.managemen.com

(OS1) Users Symposium • 2011 | Registration Form | “The Idea of Cleaning,” Salt Lake City, Utah July 10th - 12th, 2011

FIRST NAME _______________________________________________________

LAST NAME ________________________________________________________

TITLE ______________________________________________________________

ORGANIZATION __________________________________________________

ADDRESS ________________________________________________________

________________________________________________________________

CITY ____________________________________________________________

STATE/PROVINCE __________________________________________________

ZIP CODE ________________________________________________________

PHONE __________________________________________________________

FAX _____________________________________________________________

EMAIL ADDRESS __________________________________________________

Symposium Fee:$350.00 USD per participant Includes all scheduled events, opening reception,lunch each day, awards banquet and symposium materials

Opening Reception Guest(s) Fee ______ @ $40.00 eachadditional guest

Awards Banquet Guest(s) Fee ______ @ $80.00 eachadditional guest

PAYMENT OPTIONS

CHECK

CREDIT CARD (VISA, MasterCard, American Express)

NAME ON CREDIT CARD _________________________________________________________

CREDIT CARD NUMBER ____________________________________________

CREDIT CARD TYPE ________________________________________________

CREDIT CARD EXPIRATION __________________________________________

SIGNATURE ______________________________________________________

(OS1)® USERS GROUP SYMPOSIUM • 2011, “The Idea of Cleaning”Sponsored by the Simon Inst i tute

T h e 1 0 t h A n n u a l

This year the 10th annual (OS1) Users Symposium goes home to Salt Lake City, Utah to continue the tradition of providing unparalleled professional development opportunities for cleaning industry leaders. The (OS1) Users

Symposium offers benchmarking sessions on the hottest topics, access to top leaders in the field and the opportunity to meet and learn from your peers—while providing you with new information and strategies to address your greatest challenges.

While cleaning organizations everywhere need new ideas to face today’s challenges, you are fortunate to be part of a profession with such a vital mission. Whether responding to emergencies or meeting the everyday needs of the facilities you serve, (OS1) Users consistently demonstrate that we are truly “leaders who care.”

Whether you are looking for ways to reduce costs, benchmark best practices, improve quality, increase efficiency, create innovative partnerships, or develop more effective management teams, the (OS1) Users Symposium has a session for you.

Why should you attend the (OS1) Symposium?It is the best opportunity you will have all year to distinguish, renew and ready yourself for the challenges to come. We look forward to welcoming you to beautiful downtown Salt Lake City.

At (OS1) Symposium, you will:

Learn From Recognized Leaders.Symposium is designed to maximize your interaction with the best and the brightest cleaning leaders. From panel discussions to small group learning sessions, you will have invaluable access to the perspectives of top leaders on the most important issues.

Adopt Innovative Solutions.Day-to-day demands can prevent cleaning executives from approaching issues in new or creative ways. Symposium presents an opportunity to learn how other (OS1) organizations are tackling the same challenges that you face—while providing the resources you need to adapt innovations for use in your organization.

Enhance Leadership Skills.From leadership sessions that explain how to advance within (OS1), Symposium shows you how to set yourself apart from others. You will return to your organization armed with the information and the strategies you need to reach the next milestone on your career path.

Experience Maximum Value.In just a couple of days away from the office, you’ll have access to educational seminars, the cleaning Industry Awards banquet, career development information and networking events. There is no better value for your educational dollar.

• Austin Convention Center

• The Boeing Company

• Brigham Young University

• Eat My Dust

• FBI and DEA Training Facilities, Quantico, VA • GMI Building Services

• KBM Facility Solutions

• Michigan State University

• Mt San Antonio College

• Provo City School District

• Qualcomm

• Rappahannock Goodwill Industries

• Sandia National Labs div. Lockheed Martin

• SEARHC

• Service Point

• The University of Massachusetts

• The University of Michigan

• The University of North Carolina

• The University of Texas

• Wake Forest University

• Garden Services

• Los Angeles Habilitaion House

PARTICIPATING ORGANIZATIONS

(OS1)® “The Number One Cleaning Operating System in the World!”

• Mayor‘s Welcome to Salt Lake

• Using (OS1) Ideas to Meet the Current Financial Crisis

• Whose idea was this? The Origins of the (OS1) Process

• Here’s an Idea: Cleaning is Engineering

• What’s the big idea? Using Legislation to Benchmark Best Cleaning Practices in Utah Schools

• Can We Engineer Sustainability in Cleaning

• A Novel Idea: A Property Manager Looks at (OS1) for a Corporate HQ Facility

• Demonstrating Proper Cord Maintenance: New Ideas for an Old Problem

• An Idea Whose Time Has Come: (OS1) Inservice Training Program

• The Idea of Training Janitors in a Scientific System

• (OS1) Floor Care Ideas

• (OS1) Carpet Care Ideas

• A Very Powerful Idea: Cleaning Standards in the United States

• Future Ideas in (OS1) Cleaning: Adding Drying to the Program

• That’s my idea! Career Paths for Cleaners with Certification and Passports

• Breakout Workshop: Improving the (OS1) Trainer’s Platform Skills-Ken Zenger, (OS1) Speech and Debate Coach Presentations-2011

PRESENTATION TOPICSPinnacle Award - Cleaning Industry Lifetime Achievement AwardThe Pinnacle Award is recognition for “Outstanding Contributions to the Cleaning Industry and the ManageMen (OS1) Program.” It is also the only award in the cleaning industry that is recognized by representative benchmarking organizations that are managing cleaning operations on a peer review basis.

(OS1) AwardsBest Program Award, Best (OS1) Audit, Best Safety Program, Best Communication Program, Trainer of the Year, Best Peer Influence, The Pioneer Award, The Milestone Award, Best Environmental Program, Best Cleaning Industry Training Program, (OS1) Rookie of the Year Program.

Best Practices for an Effective Cleaning ProgramNow more than ever, facilities must be better prepared to address the challenges facing their organizations. They must learn to deliver. The (OS1) Benchmarking Best Practices Presentations, will explore trends, characteristics and best practices as reported by the best of the best (OS1) practitioners of 2011.

Green Certified Cleaning Program AwardsThe (OS1) Green Certified Cleaning is for organizations who make a commitment to the environment, then adopt the benchmarked best practices approach to reducing environmental harm. Finally, they submit to the rigorous 3rd party audit of their entire cleaning system. The (OS1) Progress Audit documents the top organizations in the cleaning industry that demonstrated leadership in offering a safe and environmentally responsible approach to cleaning.

AccommodationsGuest room rates have beensecured in a limited room blockfor (OS1) Users Symposium.

$119 + taxes (single or double)

Please book your hotel reservations by 6/9/11 to guarantee thisspecial rate.

LITTLE AMERICA HOTEL500 South Main StreetSalt Lake City, Utah 84101

Please contact Little AmericaHotel directly to book youraccommodations:1-800-437-5288Ask for “Simon Institute” Rate

Little America Hotel | www.saltlake.littleamerica.comIn the 1890’s, when Little America’s founder was a young man herding sheep in a dreary section of Wyoming, he became lost in a raging northeast blizzard and was forced to camp out all night. He thought what a blessing it would be if someone would build a house of shelter at that desolate spot. Many times he dreamed of a haven for travelers with a crackling fire, warm bed, delicious food.

In the 1930’s, our founder saw Admiral Byrd’s pictures of the “Little America” camp in Antarc-tica. It reminded him of his experience in the Wyoming blizzard and he was inspired to act on his dream and build a hotel in that area of Wyoming. The name, of course, was a natural: Little America.

Little America in Salt Lake City continues that tradition of hospitality. Our warm welcome has been part of people’s memories and traditions for generations. With our outstanding service and distinctive amenities, we strive to both honor and preserve our founder’s legacy. Our staff accom-modates all our guests’ needs with true thoughtfulness and warm hospitality.