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8/3/2019 Strategic Marketing Management_Polaroid Corp
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Case Study
Submitted to:
Professor Dr. Razia Begum
Course Teacher: Strategic Marketing Management
Evening MBA Program
Department of Marketing
University of Dhaka
Submitted by:
Saima Rahman
ID # 40713028
13th Batch
Evening MBA Program
Department of Marketing
University of Dhaka
Polaroid Corp.
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Situation:
Polaroid Corp. having its headquarters at Cambridge was engaged in manufacturing of
Polaroid camera that was very famous during the period of 1950s and 1960s. During thatperiod Polaroid camera had a high demand and Polaroid Corp. had a very good market
position. But the rise of one-hour photo labs and digital photography in 1980s and 1990s
changed the picture and Polaroid Corp. was facing a downward trend in the market. The
company tried to regain their financial strength by restructurings and layoffs. But turmoil in
Russia and Asia in 1998 caused Polaroids significant sales there to collapse. As the
result debt rose, its credit ranking sank and several executives jumped ship.
To recover from this position and to capture new market, Polaroid Corp. launched theirnew innovation Pocket Camera in the market which received highly positive response
from the market, especially the teenagers were very attracted to this new camera. But
again problem rose to produce camera films cheaply due to cross-border barriers which
was solved by Polaroid Corp. after a lots of struggle. Though the Pocket Cameras were
not of high quality, but the small size and cheaper price gave Polaroid Corp.s a huge
market response. Polaroid Corp. promoted their product in various manners and launched
new models with attractive colors to increase the demand for Pocket Camera. Later
Polaroid Corp. launched their instant cameras with a view to recover from the financialcrisis and debt. But introduction of the digital camera faded the hope of Polaroid Corp. as
the demand for instant film was over flown by the digital technology. Customers were
more attracted towards digital camera as it is better in quality and has variable outputs.
Now Polaroid Corp. was hoping to regain their market position and financial recovery by
launching new hybrid digital/instant camera. But Polaroid Corp. was in uncertainly of being
successful in the digital era.
Problem:
The major problem that Polaroid Corp. faced was lack of innovative technology required to
sustain the severe market competition. When the other companies were entering into the
digital era, Polaroid Corp. had neither the financial strength, nor the technological
expertise to grab on the new opportunity. The management of the company did not have
the forecasting power to adopt new strategies to cover-up the decrease in demand for
their products or to face the challenge of new digital technology. Some executives tried to
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regain the financial strength by cut-offs, while some tried by selling out high costly projects
that could not be carried on by Polaroid Corp.
Though Polaroid Corp. tried to innovate new and eye-catching cameras, but none of theseproducts had market demand for a long time due to lack of quality in terms of taking
pictures and also because of introduction of better technologies. It is evident from the
case of Polaroid Corp. that they did not have a well-defined strategic planning or vision for
where they want to be in the future and what they have to do to be there. Rather the focus
was on skimming the market with their available products with few changes in models and
colors. But these were not enough for long-term market leadership, neither these
strategies could help them much to fully recover from the financial crisis. There was no
dynamic innovation to secure their future by capturing more customers, and they did nothad the expertise to cash on the opportunity of becoming the market pioneer in terms of
digital technology. As the result, Polaroid Corp. is now facing a serious threat of being
thrown out of the market competition of producing quality digital cameras and going deep
down under the financial crisis and debt which is required to be solved by launching new
innovative cameras with high quality and features under a well-defined strategic planning.
Solution:
Polaroid Corp. needs to adopt with the present demand and change in the technology of
camera. At first, Polaroid Corp. has to hire a group of highly skilled people who can set-up
a properly addressed strategic plan with an achievable goal that will ensure both the
market share and profitability. Resources and capabilities should be revised in order to
match with the objective. Also technical persons with in-depth technological know-how
should be hired to innovative digital cameras with unique features. Product design,
pricing, promotion and distribution should be properly planned so that the new products
can earn them their expected revenue. As Polaroid Corp. are not in a good shape in terms
of their financial health, they should look for debt-financing, or they can simply try to get in
joint-venture or strategic alliances with other successful companies. It is an era of high
competition and it is not possible for Polaroid Corp. to sustain the same unless they can
come-up with new innovative products. Product diversification can be another option for
Polaroid Corp. as it can open new opportunities. Efforts in research & development should
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be increased to ensure that Polaroid Corp. always remain a step ahead in terms of
competitive advantages.
Evaluation:
Polaroid Corp. proved earlier that they can fight back the distressed situation. Now, they
are once again in the face of being out of market against the challenge of new
technologies. There is no alternative for Polaroid Corp. other than to redesign their
strategic planning with a well-defined objective to regain their market share once again by
adopting the technological changes, innovating new products through continuous
research & development, and setting-up a market-driven strategy for positioning their
products in the market.