Strategic Marketing Management_Polaroid Corp

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    Case Study

    Submitted to:

    Professor Dr. Razia Begum

    Course Teacher: Strategic Marketing Management

    Evening MBA Program

    Department of Marketing

    University of Dhaka

    Submitted by:

    Saima Rahman

    ID # 40713028

    13th Batch

    Evening MBA Program

    Department of Marketing

    University of Dhaka

    Polaroid Corp.

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    Situation:

    Polaroid Corp. having its headquarters at Cambridge was engaged in manufacturing of

    Polaroid camera that was very famous during the period of 1950s and 1960s. During thatperiod Polaroid camera had a high demand and Polaroid Corp. had a very good market

    position. But the rise of one-hour photo labs and digital photography in 1980s and 1990s

    changed the picture and Polaroid Corp. was facing a downward trend in the market. The

    company tried to regain their financial strength by restructurings and layoffs. But turmoil in

    Russia and Asia in 1998 caused Polaroids significant sales there to collapse. As the

    result debt rose, its credit ranking sank and several executives jumped ship.

    To recover from this position and to capture new market, Polaroid Corp. launched theirnew innovation Pocket Camera in the market which received highly positive response

    from the market, especially the teenagers were very attracted to this new camera. But

    again problem rose to produce camera films cheaply due to cross-border barriers which

    was solved by Polaroid Corp. after a lots of struggle. Though the Pocket Cameras were

    not of high quality, but the small size and cheaper price gave Polaroid Corp.s a huge

    market response. Polaroid Corp. promoted their product in various manners and launched

    new models with attractive colors to increase the demand for Pocket Camera. Later

    Polaroid Corp. launched their instant cameras with a view to recover from the financialcrisis and debt. But introduction of the digital camera faded the hope of Polaroid Corp. as

    the demand for instant film was over flown by the digital technology. Customers were

    more attracted towards digital camera as it is better in quality and has variable outputs.

    Now Polaroid Corp. was hoping to regain their market position and financial recovery by

    launching new hybrid digital/instant camera. But Polaroid Corp. was in uncertainly of being

    successful in the digital era.

    Problem:

    The major problem that Polaroid Corp. faced was lack of innovative technology required to

    sustain the severe market competition. When the other companies were entering into the

    digital era, Polaroid Corp. had neither the financial strength, nor the technological

    expertise to grab on the new opportunity. The management of the company did not have

    the forecasting power to adopt new strategies to cover-up the decrease in demand for

    their products or to face the challenge of new digital technology. Some executives tried to

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    regain the financial strength by cut-offs, while some tried by selling out high costly projects

    that could not be carried on by Polaroid Corp.

    Though Polaroid Corp. tried to innovate new and eye-catching cameras, but none of theseproducts had market demand for a long time due to lack of quality in terms of taking

    pictures and also because of introduction of better technologies. It is evident from the

    case of Polaroid Corp. that they did not have a well-defined strategic planning or vision for

    where they want to be in the future and what they have to do to be there. Rather the focus

    was on skimming the market with their available products with few changes in models and

    colors. But these were not enough for long-term market leadership, neither these

    strategies could help them much to fully recover from the financial crisis. There was no

    dynamic innovation to secure their future by capturing more customers, and they did nothad the expertise to cash on the opportunity of becoming the market pioneer in terms of

    digital technology. As the result, Polaroid Corp. is now facing a serious threat of being

    thrown out of the market competition of producing quality digital cameras and going deep

    down under the financial crisis and debt which is required to be solved by launching new

    innovative cameras with high quality and features under a well-defined strategic planning.

    Solution:

    Polaroid Corp. needs to adopt with the present demand and change in the technology of

    camera. At first, Polaroid Corp. has to hire a group of highly skilled people who can set-up

    a properly addressed strategic plan with an achievable goal that will ensure both the

    market share and profitability. Resources and capabilities should be revised in order to

    match with the objective. Also technical persons with in-depth technological know-how

    should be hired to innovative digital cameras with unique features. Product design,

    pricing, promotion and distribution should be properly planned so that the new products

    can earn them their expected revenue. As Polaroid Corp. are not in a good shape in terms

    of their financial health, they should look for debt-financing, or they can simply try to get in

    joint-venture or strategic alliances with other successful companies. It is an era of high

    competition and it is not possible for Polaroid Corp. to sustain the same unless they can

    come-up with new innovative products. Product diversification can be another option for

    Polaroid Corp. as it can open new opportunities. Efforts in research & development should

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    be increased to ensure that Polaroid Corp. always remain a step ahead in terms of

    competitive advantages.

    Evaluation:

    Polaroid Corp. proved earlier that they can fight back the distressed situation. Now, they

    are once again in the face of being out of market against the challenge of new

    technologies. There is no alternative for Polaroid Corp. other than to redesign their

    strategic planning with a well-defined objective to regain their market share once again by

    adopting the technological changes, innovating new products through continuous

    research & development, and setting-up a market-driven strategy for positioning their

    products in the market.