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Detailing trainingf provided by Staff 2000 in Bournemouth, Southampton and Portsmouth
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TRAINING COURSES
2011/12
2
Chapter Details Page No.
i Introduction 3
1 Introduction to Common Induction
Standards 5
2 Moving and Handling 6
3 Health and Safety Awareness incl. Fire
Safety 7
4 Safeguarding 8
5 Infection Control Awareness incl. Hand
Washing 9
6 Food Hygiene and Nutrition Awareness 10
7 Dementia Awareness 11
8 Emergency Action incl. Basic Life Support 12
9 Epilepsy Awareness 13
10 Palliative Care Awareness 14
11 Medication Awareness 15
3
Introduction
Staff 2000 Training Services offer a variety of Health Care
based courses.
Our courses are suitable for health care assistants and/or
support workers in residential, care or nursing homes and
also for home/domiciliary care assistants/support workers.
Recently Sue Elsworth, the Staff 2000 Trainer, has been
joined by Shirley Worth RN(A) and some more courses
have been added. Both Sue and Shirley have completed a
Level 4 PTLLS qualification.
We offer courses for up to 12 candidates at our premises in
Old Christchurch Road in Bournemouth or we can come to
your premises at a mutually agreed time. We also hope to
offer training in the Southampton and Portsmouth areas
soon. Please call or email for details or to register an
interest.
Our fees are tailored to your needs and range from £150
for a half day (3 hour) training session, from £295 for a
whole day (6½ hour) session or from £30 per person on an
individually priced basis. Please call us for a personalized
tailored price. Discounts may be available for multiple
bookings and prompt or early payment. The cost of
handouts and activities during the sessions are included in
the quoted price.
Please contact us for further details or to arrange a
discussion with regards to fees we charge or availability of
courses.
4
Chapters 1 to 8 are covered in the Health Care Assistants
Induction course which is 3½ or 4 days depending on
needs required. (Domiciliary Care is a minimum of 4 days
and includes Medication Awareness – Chapter 11).
We aim deliver all our courses at the right level necessary
for the participants, make them relevant and thorough
whilst memorable and fun. We use a variety of methods of
delivery including projector with power points, flip charts,
activities, group work and group interaction,
demonstrations and practical application.
Sue Elsworth Shirley Worth
Staff 2000 Training Services 172 Old Christchurch Road
Bournemouth BH1 1NU
Telephone: 01202 292995 Fax: 01202 293031
Email: [email protected]
“Comprehensive, practical, lots of
participation, relevant to the home,
everyone got involved, good basic
training.”
“Very interesting and helpful”
“Altogether happy and fun”
“A wonderful insight, extremely
helpful and fun.”
“It was good experiencing what
it was like to be hoisted”
“Non-threatening mixture of
theory and practical”
“This lady has good skills with working
with people and speaking. I enjoyed
getting involved with the session”
“The trainer was confident, friendly and easily
understood. We had a practical part where we
were shown how to use the hoist properly.”
Some comments from evaluations forms:
5
Introduction to Common Induction Standards
Aim of the course:
For the new Care/Support worker to gain the knowledge,
skills and an understanding of their role and responsibilities
as a Care/Support worker.
This 3½ hour course is an introduction to care and the
common induction standards.
The course covers:
- what makes a good care/support worker
- the role of the care/support worker
- the duties care/support workers will be required to
carry out during a shift.
- record keeping and the importance of its accuracy
- the care/support workers responsibility for their
personal development
- communication and methods of communication
- Equality and Inclusion, including Diversity, Disability,
Discrimination, Equality and Inclusion
- Duty of Care
- Person Centered Care (Principles of Care).
We discuss how the other subjects covered during a 3½
induction course are linked in with each other and with the
Common Induction Standards.
6
Moving and Handling
Aim of the course:
For the Care/Support worker to gain (or refresh) the
knowledge and skills required for their role and
responsibilities as Care/Support Workers in relation to
Moving and Handling People Safely.
For candidates who are new to care, Moving and Handling
training is a whole day (6 hours minimum). For those who
require mandatory annual update training a half day (3.5
hours) is sufficient.
The theory content is similar in both sessions – slightly
more detailed in the whole day course – but the practical
part of the course is longer and more in depth for those
that are new to care.
The theory covered includes: Legislation Anatomy and Physiology of the Spine Risk Assessments Ergonomics
The practical applications include: Supporting a person to stand from a sitting position Supporting a person to sit from standing Placing a sling ready for hoisting – 2 different applications Hoisting from a chair/commode/wheelchair to bed Hoisting from a bed to chair/commode/wheelchair Sliding a person up a bed using a slide sheet Turing a person in bed using a slide sheet Transferring a person from chair to commode/bed and vice versa
Using a Banana board Placing a slide sheet under a fallen person ready to hoist after assessment
7
Health and Safety Awareness incl. Fire Safety
Aim of the course:
For the Care/Support worker to gain the knowledge and an
understanding of their role and responsibilities in relation
to Health & Safety and Fire Safety in their work place.
The course session is about 2½ hours and covers:
- legislation
- the roles and responsibilities of both employer and
employee with regards to Health and Safety
- some statistics regarding accidents and injuries at
work
- risk assessments and the 5 steps to Risk Assessment.
(This part of this course is very closely linked to the Moving
and Handling course and if candidates are attending both
courses some of this session may be shortened.)
- fire safety awareness
- common causes of fire
- the “triangle of fire”
- fire prevention awareness
- evacuation procedures
- dangers and safety whilst lone working (for domiciliary
Care/Support Workers)
- personal Safety for all workers
- including dealing with challenging behavior
- COSHH and RIDDOR
- emergency procedures including Gas and Electrical
emergencies, Water Leaks, finding a person on the
floor
- (for home care/support workers) the procedure to be
followed if you receive no answer when you are
expected to visit.
8
Safeguarding
Aim of the course:
For the Care/Support Worker to gain the knowledge and
skills required for their role and responsibilities in relation
to Recognising and Responding to Signs and Indicators of
Abuse.
This course is important for anyone working with
vulnerable adults. It is quite closely linked to the Dementia
Awareness course.
The course session is 3 hours and covers:
- what is Safeguarding, a definition
- who we are Safeguarding
- legislation linked to Safeguarding
- types, signs and indicators of abuse
- who might abuse
- where abuse can occur
- why abuse can be difficult to report
- why abuse should be reported
- who we should report it to
- what to do if abuse is suspected
- record keeping
- how to raise concerns, especially if the abuser may be
a work colleague or manager
- case studies with group discussion - whether or not
abuse is indicated, what action we should take, if any
and what type of abuse is indicated
We have acquired the NMC Safeguarding DVD which clearly
illustrates how abuse can occur and gives a very good
illustration of institutional abuse. We will be using this as a
resource in this course.
9
Infection Control Awareness incl. Hand Washing
Aim of the course:
For the Care/Support worker to gain the knowledge and an
understanding of their role and responsibilities in relation
to Infection Prevention/Control
The Infection Control course is closely linked to the Food
Hygiene course in parts.
The course session is 3 hours and covers:
- what infection is
- why practicing infection control is important
- who is at risk
- legislation
- routes of infection
- standard (or universal) precautions
- special risks posed by indwelling devices such as
catheters, PEG feeding tubes etc.
- Personal Protective Equipment
- safe disposal of clinical waste
- the properties of bacteria including MRSA and C-Diff
- correct and efficient hand washing techniques
Hand washing techniques are illustrated and demonstrated,
stressing the importance of correct use of soap and
sanitizing gels.
10
Food Hygiene and Nutrition Awareness
Aim of the course:
For the Care/Support worker to gain the knowledge
required, and an understanding of their role and
responsibilities, in relation to Safe Handling of Food,
Nutrition and Well-being.
The course session is 3 hours and covers:
- legislation relevant to Food Hygiene
- hygiene in the food preparation area
- personal hygiene around food
- food poisoning
- hazards and contaminants in food
- who is at risk
- bacteria found in foods and how it affects the way food
is cooked and stored
- correct storage, preparation and cooking of food
equipment and cleaning
- nutrition and food groups
- special dietary requirements
- religious or cultural restrictions
- providing a healthy balanced diet
- the importance of hydration for all groups of people
- allergies and action required in the event of a
suspected anaphylactic reaction
11
Dementia Awareness
Aim of the course:
For the carer/support worker to gain an understanding and
awareness of dementia and some of the issues surrounding
dementia and difficulties that may be experienced.
The course session is 3 hours and covers:
- what dementia is
- types of dementia
- causes and stages of dementia
- effects on brain functioning
- the effects of dementia on memory, reasoning and
concentration
- types and triggers of unusual and challenging behavior
and some strategies to deal with it.
- the importance of good nutrition and personal care
- why sufferers may not be amenable or accepting of
food, drinks or personal care
- the challenges posed for care/support workers
- Mental Capacity Act 2005
We look at a case study and discuss this either in small
groups or as a whole group depending on the size of the
group.
Part of the course involves a paired exercise in the
challenges of eating. If any participant is allergic to any
food type please inform the trainer when booking the
course.
12
Emergency Action Awareness incl. Basic Life Support
Aim of the course:
For Care/Support Workers to gain the knowledge and skills
required for their role and responsibilities relating to
Emergency First Aid Awareness and Basic Life Support
In this session we use two half bodied “Annies” to practice
Basic Life Support. All cleansing wipes are supplied and we
also look at the masks available for use for infection
control purposes when performing CPR.
The course session is 3 – 3½ hours and covers:
- the Principles of First Aid
- the action to be taken when first arriving at an
“incident” or “scene” (DRABC)
- when, how and who to call for help
- assessing the airway and checking for breathing
- performing cardiac compressions
- what to do if an adult casualty is choking
- the recovery position
- dispatching to emergency services or back home
- how to act at an emergency in either a person’s own
home or a residential, care or nursing home.
- signs and symptoms of heart attack, shock - what to
do or what not to do
- severe bleeding, fractures, anaphylaxis, burns,
diabetic emergencies, epilepsy and seizures and head
injuries.
Participants must show a good level of understanding and
practical ability when performing CPR to “pass” the course
and be issued with a certificate of attendance.
13
Epilepsy Awareness
Aim of the course:
To provide care/support workers with a basic
understanding and awareness of Epilepsy to enable them
to provide better care for clients/residents/service users
who may suffer seizures.
This is a 3 hour course for care/support workers giving an
awareness of Epilepsy and seizures.
The course covers:
- what epilepsy is and types of seizure
- causes and triggers of seizures
- diagnosis and treatments in Epilepsy
- what to do/not to do (1st Aid) during & following a
seizure
- emergency medication for Status Epilepticus
- dealing with the after effects of a seizure
- accurate record keeping and Individual Health Plans
- Non-Epileptic Attack Disorder, Photosensitivity in
Epilepsy - Sudden Unexpected Death in Epilepsy
(SUDEP)
- supporting epilepsy sufferers, their families and
friends.
A word search and chatterbox activity form part of this
course, which, along with handouts are included in the
cost.
14
Palliative Care Awareness
It is hoped that this course will be offered by the end of
June 2011.
The course is being designed as a 3½ session and subjects
covered will include: Understanding of Palliative Care
Definition Features Death Common Myths and Questions Support Services Available Models of Palliative Care
Supporting a Persons Needs in Palliative Care
Understanding a “whole person” approach Communicating with the dying person and their family Providing Psychological and Emotional support Support with Spiritual, Religious and Cultural needs
Supporting a Person with their Physical Care Needs Pain and the Principles or Pain Management Support with Distressing Symptoms Understanding Cancer Person-Centered Support for the Dying Person and their Personal Care Needs
Care in the Final Hours of Life and Bereavement Care Facing Death and the Final Hours Caring for the Deceased Supporting the Bereaved Coping with your own Feelings and Emotions
15
Medication Awareness
Aim of the Course:
For the Care/Support worker to Gain (or refresh) the
Knowledge and Skills required in relation to their role when
Supporting People with Medication
This course is suitable for domiciliary care workers or for
Care/Support workers who assist people with their
medications in care/rest/residential settings.
The course session is 3½ hours and covers:
- legislation linked to drugs and medications
- categories and types of medication
- prescriptions and what makes them valid
- routes and methods of delivery and administration
that care/support workers can use
- side effects of medications
- the levels of support that can be offered
- storing medications, especially when related to home
care
- how to obtain emergency supplies should a service
user run out
- record keeping relation to medications and its
importance
- what to do should a mistake occur with regards to
medications
- the do’s and don’ts with regards to medications
- the importance of not doing anything you are unsure
of and not being afraid to ask for help and /or advice
- demonstrations and a chance to practice dispensing
medications
16
©Staff2000 Training Services
172, Old Christchurch Road
Bournemouth
Dorset
BH1 1NU
Telephone: 01202 292995
