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ONLINE SHOP
www.shop.dmgmori.com
order spare parts
quickly and easily.
with free shipping
DMG MORI LifeCycle Services
DMG MORI LifeCycle Services
Spare parts – unbeatable logistics services,
short delivery times!Maximum availability
Top-quality original spare parts
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We won't keep you waiting: All orders are processed centrally and spare parts are dispatched from the nearest Spare Parts Centre. We use the global network of all our DMG MORI warehouses – for top delivery times.
Highlights
+ Global logistics network covers all markets
+ Over € 200 million of spare parts in stock and an availability rate of over 95 %
+ More than 280,000 different items in stock
+ Original spare parts straight from the manufacturer
+ Wide range of spare parts also available for older machines dating back to 1970
+ Order from anywhere in the world via our 24 / 7 service hotline or DMG MORI online store (EU countries)
+ New and replacement parts available
germany
Global Parts Centre, Geretsried
japan
Global Parts Centre, Nara
usa
American Parts Centre, Dallas
india
Indian Parts Centre, Chennai
thailand
Thailand Parts Centre, Ayutthaya
china
China Parts Centre, Shanghai
Spare parts service
Strong logistics network – top-quality service with a global presence.
Spare parts service
Maintenance kits
Replacement parts service
Online store
dallas geretsried chennai shanghai
ayutthaya
nara
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It really is that easy to order spare partsVia the DMG MORI 24 / 7 service hotline: Place an order at any time of day. You can find all DMG MORI 24 / 7 service hotlines at www.dmgmori.com
From your local DMG MORI branch: You can order spare parts from your nearest DMG MORI branch during business hours.
In the DMG MORI online shop: The DMG MORI online shop, shop.dmgmori.com, is available in all EU countries. Take advantage of this easy way to order with free delivery!
Original spare parts ensure the highest quality and safety. Enjoy the benefits of our global net-work of six locations and more than 280,000 line items for all DMG MORI machine tools. These spare parts can be delivered within 24 hours* in more than 95 % of cases! * Applies exclusively on working days for items designated as 'in stock' and with express or overnight delivery.
Spare parts service
Maximum availability – fast delivery.
Available around the clock!
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Spare parts service
280,000 items in stock – 95 % spare parts availability rate.
With over 300 employees at our six spare parts warehouses around the world, we are a major service centre stocking over 280,000 different ready-to-ship spare parts, conversion parts, add-on and retrofit parts. For our customers, this translates into a spare parts availability rate of over 95 per cent across all DMG MORI technology areas. Wherever and whenever you need a spare part, you can count on DMG MORI.
Spare parts service
Maintenance kits
Replacement part service
Online store
Two Global Parts Centres in Germany and Japan and four other centres in Asia and the USA. The extensive network of our spare parts centres combines maximum spare parts availability with unbeatable response times to form a top-quality service for DMG MORI customers.
Top logistics facilities for large and small parts
ONLINE SHOP
www.shop.dmgmori.com
order maintenance kits
quickly and easily.
with free shipping
05
Maintenance kits
Low-price original replacement parts in a complete package.
Spare parts service
Guaranteed supply – years after purchasing your machine.
Compiled by our experts. Maintenance kits customised for each individual machine model! Your advantage – everything in a single package at a reduced price. You also have access to our services such as Inspection Plus and Maintenance Plus, allowing you to maximise your machine’s performance. Find out more at www.dmgmori.com.
By selecting a machine tool from DMG MORI, you are opting for cutting-edge technology and top quality in your production facility. You can expect the same of our spare parts service. We can supply all spare parts for at least 10 years after the purchase of a DMG MORI machine.
Highlights
+ Guaranteed machine availability
+ All important wear parts in one kit
+ Prevention of any subsequent and expensive damage
+ Save up to 25 % with an attractive package price
+ More than 200 different maintenance kits available
Example: CTX 410
maintenance kit
Timing belt X, Y and Z axes, external seal, filter pad, filter cartridge, carbon filter, filter
Example: NL 2500 Y / 700
maintenance kit
Proximity switch, O-ring, stripper, filter element
View the video on DMG MORI spare parts:
1 2
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Spare parts service
Maintenance kits
Replacement part service
Online store
Replacement part service
Replacement parts service – cost-effective and reliable.
Replacement parts are top quality, overhauled original spare parts. If you're looking for a cost-cut-ting option, but don't want to compromise on quality, our replacement parts service is the perfect alternative to a new part. Ordering a replacement part and returning the defective one enables us to offer you an attractive price.
Highlights
+ You receive an original spare part from the manufacturer at an attractive price
+ Our high DMG MORI quality standard is guaranteed
+ High availability with fast shipping
+ 6 months' guarantee on all replacement parts (12 months' warranty on all new parts)
Your service info
Return and assignment of a reparable used part. Invoicing of the replacement part or any additional charges may vary between countries and regions.
You can also easily order selected spare parts from our DMG MORI online shop*: www.shop.dmgmori.com
General overhaul and storage of defective spare parts
Technical check, commercial processing
Return of the defective replacement part
Installation of the replacement part
Delivery of the replacement part
Delivery of the new part
Installation of the new part
Return of the defective replacement part
Technical check, credit note for a reparable spare part
General overhaul and storage of defective spare parts
new part order
replacement part order
replacement parts processing
1: High-performance spindles 2: Coolant pumps
3: Original servo motors
ONLINE SHOP
www.shop.dmgmori.com
order quickly
and easily.
with free shipping07
Online shop*
shop.dmgmori.com – enjoy the major benefits of shopping online, with free delivery!
Visit our DMG MORI online shop to place an order. Here you will find all DMG MORI accessories with prices, product descriptions and technical specifications conveniently, at a glance, and around the clock. Free shipping available. Order simply and quickly at: www.shop.dmgmori.com
Spare partS – order quickly online
View more than 150,000 spare parts with prices and technical details at a glance – around the clock. Wide range, easy to order: Replacement and wear parts are available for all DMG MORI technology areas, including older machines.
merchandiSe – top productS for your homeand office
Now in the DMG MORI online shop. Order attractive merchandise from our current range. Our categories: DMG MORI Porsche, office supplies, accessories, luggage, clothing, lifestyle.
Go straight to the DMG MORI online shop*:
shop.dmgmori.com
* The DMG MORI online shop is available in all EU countries!
Highlights
+ Free shipping
+ Shop and order in comfort at any time of day
+ Easy-to-use shop navigation with 11 product categories
+ Range of more than 150,000 different items
+ Detailed descriptions of all products
www.dmgmori.comDMG MORI LifeCycle Services
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DMG MORI LifeCycle Services – more than just a machine.Local presence is our global strength. That’s why we offer you emergency assistance around the clock. Whenever you need them, our experienced and highly-qualified DMG MORI service staff can be contacted on your local 24 / 7 Service Hotline, 24 hours a day, 7 days a week.
All our Service Hotlines
can be found at:
www.dmgmori.com
A unique product portfolio – our expertise guarantees your productivity. All products and services of the DMG MORI LifeCycle Services portfolio can be found online at: www.dmgmori.com
DMG MORI 24 / 7 Service Hotline – we solve up to 60 % of all problems over the phone. Call us for immediate support.
DMG MORI Training – Turbocharge your productivity and professional knowledge. Get the maximum out of your machine.
DMG MORI Service – Maintenance, repairs or preventive servicing. You can depend on our certified technicians.
DMG MORI Replacement Parts – Efficient logistics, rapid delivery times, > 95 % replacement parts availability. Order on our 24 / 7 Service Hotline.
Maximise productivity, extend life cycles!
DMG MORI Services GmbHGildemeisterstraße 60, D-33689 BielefeldTel: +49 (0) 5205 74 3155, Fax: +49 (0) 5205 / 74 45 [email protected], www.dmgmori.com
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