Sindh Cities Improvement Program

8/3/2019 Sindh Cities Improvement Program

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Sindh Cities Improvement

Program

REGIONAL SEMINAR (14-16 NOVEMBER)ON GENDER URBAN DEVELOPMENT WATER

SUPPLY AND SANITATION

Presented by: Muhammad Khalid

Country: Pakistan

GENDER & DEVELOPMENT - GETTING THE BALANCE RIGHT!

The views expressed in this paper are the views of the author and do not necessarily reflect the views orpolicies of the Asian Development Bank (ADB), or its Board of Governors, or the governments they represent.

ADB does not guarantee the accuracy of the data included in this paper and accepts no responsibility for anyconsequence of their use. The countries listed in this paper do not imply any view on ADB's part as to

sovereignty or independent status or necessarily conform to ADB's terminology.


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PAKISTAN PROFILE

2

Population + 150Million

Local GovernmentSystems - 2001TMAs responsible

for Water Supply Wastewater SWM Internal Traffic Parks &

Recreation Street Lights Fire Fighting


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Water Supply & Sanitation Pakistan


HOUSEHOLD SURVEY -2008


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Program OverviewProgram Focus:Improved urban infrastructure &services, urban environment, publichealth and create economicopportunities

Approach: SCIP works through an

integrated approach of reforms andinvestments to improve water andsanitation service delivery

Outreach: SCIP is benefiting 05

Million residents in Sindh whileworking through 06 TalukaMunicipal Administrations (TMAs) ofSindh


SINDH POPULATION =TOTAL TMAs = 20 out of 121in Sindh

1st

USC

2

nd

USC

3rd USC


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Profile of SCIP and NSUSC Loan signing Feb 09

Loan effectiveness Mar 09

Company incorporated Nov 09

ADB first tranche release Dec 09

Corporation operationalized Mar 10

Loan closing Dec 18

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TRIPIRTITE AGREEMENT

GOVERNMENT OF SINDH

TMAs NSUSCAnd

SAMAs

TMAs NSUSC

GOVERNMENT OF PAKISTAN & ADB LOAN AGREEMENT &

SINDH CITIES IMPROVEMENT PROGRAM STRUCTURE

For

Water Supply

Wastewater &

Solid Waste Management

Capital Investment

Aggregates services in participating Towns!

Operations through a single institution to leverage

economies of scale

Supported by International Firms / experts

Sukkur

New Sukkur

Rohri

Shikarpur

Khairpur &

Larkana



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Population/HouseholdsPopulation and HouseholdsBase population and household occupancy population growth3.2%/annum


TMAPopulation2011 Households

WaterCoverage %

WastewaterCoverage

Khairpur 178181 25096 14.7 42.2Larkana 394533 54046 0 37.5

Shikarpur 196877 25568 0 37.5

Rohri 59230 9553 35.2 75.1

SukkurCity 305141 40150 41 75.1

NewSukkur 110552 14546 41 75.1

TOTAL 1244514 168959


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How we proceedPhysical Component Identification of New Source of

Water Rehabilitation, Augmentation &

Expansion of WTPs Distribution Network

Improvements Water Metering Wastewater Connection &

Conveyance WWTP Solid Waste Collection Bins

Solid Waste collection vehicles Landfill sites other options Improve operational

efficiencies

Non-Physical Component

Bringing in professionals

Baseline Date Collection

Master Plans Water Supply,Wastewater and SWM

GIS Citizen Report Cards

Complaints Center

Performance review of Staff

Community Participation

Gender Mainstreaming

Environmental Assessment

Social Assessment

Land Acquisition / compensation

Program Reviews

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Revival Completion of Flood Damaged

Water Supply Scheme

$42,000 investment



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Turbidity in 1st pond

20 NTU

Water for 60000 people of Rohri


Turbidity in 2nd pond10 NTU


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Challenges

Total Number of Households in NSUSC coveragearea is 168,959

Water coverage varies between 14.7% to 41%

Wastewater coverage varies between 42.2% to75.1%

Main sufferer are women of 168,959 households

Women empowerment level is low

Women participation in needs to be emphasized



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Targets for Improvement-DMFOutcomeIncreased quality,reliability, and coverage

of water supply,wastewater, and solidwaste managementservices in participatingtowns

By 2014:Population served by household water connectionsincreased on average from 37% in 2008 to 52%

Average hours per day of water supply increased from 3hours in 2008 to over 6 hours Drainage benefits for100,000 householdsHousehold access to secondary solid waste management(SWM) services increased on average from 37% in 2008to 80%This Output indicator cannot go beyond the Trancheperiod --- now extended to 2014.

Outputs

NSUSC provideseffective and moresustainable services inparticipating towns

By 2014:Performance-based contracts between NSUSC and

private operators for solid waste collectionIncrease in recovery of operation and maintenance costthrough user charges from 1% to at least 5%Average percentage of connected households payingwater bill increases from 39% in 2008 to 67%

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Gender Issues Increasing rate of urbanization adds to womensvulnerability

Women are the major stakeholders in water andsanitation sector but there participation in decisionmaking, planning and monitoring is negligible

Women are still at the lowest tier of the hierarchy

Little or no focus of awareness raising programs to

cater to the needs of old age and women withoutliteracy skills



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Gender Action Plan: Key Features

Incorporate gender perspective in training and capacitydevelopment activities;

Ensure (i) increased participation of women in program-related consultations, gender-sensitive design of

grievance procedures and (ii) specific all-womenconsultations;

Collect gender-disaggregated data in baseline and infollow-up resettlement surveys and urban sector analysisto develop an MIS system for Sindh urban sector;

Review impact of GAP and adjust at each trancheconsideration;

Encourage diversity and consideration of gender balanceon Urban Services Corporations Boards of Directors.

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Achievements Gender Mainstreaming

Establishment of Complaint Centers

NSUSC encourages women employment

Increase Coverage of water, wastewater and SWMdirectly improves the quality of living of women particularly

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Achievements regarding gender equality

NSUSC Customer Relations Units:

CRUs have been established to deal with lodgedcomplaints for WSS complaints of participating cities.

There is a strong need for a special point of contact toenhance communication, encourage lodging ofcomplaints (by women citizens)

These units are staffed with 8 females out of 12 complaintofficers, creating comfort for women to lodge complains

NSUSC female staff members have been recognized asemployees of the quarter for outstanding performance.

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Customer Resolution Units withstrong women representation

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Region

Total

complaints

Lodged

ResolvedResolved

%

Female

complaints

Lodged

%Resolved

Resolve

d %

Khairpur 1431 1430 99.90% 26 2% 25 96%

Larkana 1198 1052 88% 4 0.40% 3 75%

Rohri 1262 1262 100% 16 1% 16 100%

Shikarpur 1452 1452 100% 3 0.30% 3 100%

SukkurCity

1653 1603 97% 20 1% 17 85%

SukkurNew

1034 1031 99.70% 4 0.40% 4 100%

Grand

Total8030 7830 98% 73 1% 68 93%

Region wise total complaints lodged with femaleratio and percentage from January to August, 2011


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CRC exercise to encourage women

participationThe upcoming Citizen's Report Card (CRC) will aim to

receive feedback from male as well as female householdmembers. The survey will be conducted door to door toenable female outreach at their homes.

NSUSC, as a part of its educational effort towardsconsumers, releases a number of articles to the press..

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Customer Resolution Units withstrong women representation

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Access to Water through Communal Taps

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Communication Tools to Support

Women ParticipationCable Tickers

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This cable ticker will be run on Cable TV channels whichhave high women viewership in relevant NSUSCoperational areas.


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NSUSC Job Vacancy Advertisement displayingNSUSCs policy for equal opportunity employment

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Women Participation in Program

During the PPTA Workshops held at TMAs includingWomen Participation

Institutional Setup The positions are open for bothMan & Women

Policy & Planning Environmental AssessmentPublic Hearing & ExpertCommittee Meeting

Operations ? ? ? Long Hours Jobs

Others Complaint Centers, Citizen ReportCard, Awareness Programs etc

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Way Forward

Underrepresentation of women:

Increase awareness among male members of the familyof the need to involve women in projects and other

activities.

Need for greater empowerment: Increase women empowerment through effective participation.

As women are important stakeholders, their inclusion in projectmanagement and other related activities is critical for theoverall success.

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Way Forward

Need for training sessions (community participation):Women are the primary collectors of water and the key decision

makers concerning the usage of water.

Training sessions about the importance of water conservation,

cleanliness and safe garbage disposal will assist them to impartbetter education to their families.

Encourage equal opportunity working environment:Increase women representation in the NSUSC team to encourage

women citizens to interact with female staff and lodge complaints forproblem resolution.

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THANKS

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GENDER & DEVELOPMENT GETTING THE BALANCE RIGHT!

Documents

Sindh Cities Improvement Program