Session - I PR Campaign

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    3/19/2013Session-I PR Campaign 1

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    Objectives for the campaign:

    To empower consumers through innovative andintensive multimedia campaign

    Intensify consumer education initiatives

    Emphasize the importance of framing standards toprotect consumer interests

    3/19/2013Session-I PR Campaign 2

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    Introduction: The Consumer Protection Act, 1986 - The Act

    enshrines all the consumers rights which areinternationally accepted viz. right to safety,

    information, choose, heard, seek redressal andconsumer education.

    Consumer Awareness Scheme in the XI Plan Amammoth amount of Rs. 409 cores been approvedto give thrust to this multi media publicity

    campaign.

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    The multi media publicity campaign

    Publicity through print media

    Publicity through electronic media

    Publicity through printed literature

    Publicity through Performing arts

    Participation in India International Trade Fair

    Joint Campaign

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    Publicity Measures Jago Grahak Jago weekly radio programme

    Video Programmes Grahak Dost

    Video Programme Jago Grahak Jago

    Video programmes for schools

    Quarterly Magazine Upbhokta Jagaran

    Booklet on welfare schemes of the Ministry

    Newspaper advertisements

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    The Future:

    Intensify the campaign and make Grahaks participateactively

    computerization of consumer forum network that wouldsoon enable the consumers register complaints online.

    Amend the Consumer Protection Act, to ensure disposal ofcases in specific time

    To urge the industry to adopt voluntary standards to thatconsumers get quality products.

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    Implementation

    & Evaluation

    Develop a

    PlanThe Budget

    Identify

    audience

    Set Goals

    The PR

    Campaign

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    Know what you Want and what CAN youachieve

    Measurable and specific time frame.

    Multiple goals might interfere with oneanother

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    Alter Human Perceptions

    Use of different variables

    Deciding the channel / medium to reach theaudience.

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    Budget is critical in designing the PRCampaign

    Magnitude of the campaign

    Measuring Results

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    Summation of: The Variables:

    Matching the medium and the message

    Channelizing all the major components

    Measuring effectiveness An evaluation process to be included in the plan

    Is audience behavior influenced by additionalfactors?

    Attitudinal changes

    Implementation

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