SC 1060 TUNGNHUNG

8/8/2019 SC 1060 TUNGNHUNG

1/23

TUNG NHUNG 0913546724 131 NGO GIA TU - HP

tng nhungtng nhungtng nhungtng nhungsa cha cung cp

0913.546724 - 0313559069

SC FOR 1060 - 1075 - 2051 - 2060

TNTNTNTN


2/23


SC CODE DESCRIPTIONSH thng qut nh

SCNo. Symptom PossibleCauseExposureLampError101 CAt

trigger

on,

the

lamp

was

not

detectedon. Exposurelampdefective Lampregulatordefective

Exposurelampconnectordefective Dirtystandardwhiteplate Dirtyscannermirrororscannermirrorout

ofposition SBUboarddefective SBUconnectordefective IPUdefective

Scannerhomepositionerror1120 BThescannerHPsensordoesnotdetecttheonconditionduringinitializationorcopying.

BCU,SDRB(ScannerDriverBoard)defective.

Scannermotordefective HarnessbetweenBCU,SDRB,scanner

motordisconnected. ScannerHPsensordefective. HarnessbetweenscannerHPsensor

andBCUdisconnected. Scannerwire,timingbelt,pulley,carriage

installationincorrect.Scannerhomepositionerror2121 BThescannerHPsensordoesnotdetecttheoffconditionduringinitializationorcopying.


Scannermotordefective. HarnessbetweenBCU,SDRB,scanner

motordisconnected. ScannerHPsensordefective. HarnessbetweenscannerHPsensorandBCUdisconnected. Scannerwire,timingbelt,pulley,carriage

installationincorrect.Scannerhomepositionerror3122 BThescannerhomepositionsensordoesnotdetecttheonconditionduringoriginalscanning.





installationincorrect.


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SCNo. Symptom PossibleCauseScannerhomepositionerror4123 BThescannerhomepositionsensordoesnotdetecttheoffconditionduringoriginalscanning.





installationincorrect.SBUautoadjusterror143 DAutomaticadjustmentoftheSBUfailswhenthemachineisswitchedon.

Exposurelampdefective. Exposurelampregulatordefective. Harnessbetweenexposurelampand

lampregulatorisdisconnected. Whiteplateinstalledincorrectlyoris

dirty. Scanningmirrorsoftheexposureunitare

dirtyoroutofposition. SBUboarddefective. VIBboarddefective. HarnessbetweenSBU,VIB

disconnected. HarnessbetweenVIB,BCU

disconnected. IPUdefective BCUdefective

SBUtransmissionerror144 BAftertheSBUswitcheson,theBCUdetectsoneofthefollowingconditionsontheSBU: 1safterpoweron, theSYDI

signaldoesnotgohigh,evenafter1retry.

1safterpoweron,theSYDIsignalgoeshigh,buttheSBUIDcouldnotbereadafter3attempts.

SBUdefective. VIBdefective

Harness(40

pinshielded)

between

the

SBU,VIBisdisconnected.

Harness(shieldedcable)betweentheVIB,BCUisdisconnected.

IPUdefective

CISlampabnormal181 CAftertheCISlamptriggergoeson,theCISlampisnotdetectedon.Detectingthelamponoroffdeterminesthepeakwhitelevelvalueforshadingcorrection.(Ifthepeaklevelisdeterminedtobebelowacertainlevel,theCISlampisjudgedtobeoff.)

CISlampdefective. CISpowersupplyboarddefective. Harnessbetweenlampandpowersupply

boardisdisconnected. HarnessbetweenCIS,ADEis

disconnected. CISexposureglassdirty. Whiterollerdirtyorinstalledincorrectly. CISunitdefective. PSUdefective


4/23


TUNG

NHUNG

SCNo. Symptom PossibleCauseCISautoadjusterror183 DAutomaticadjustmentoftheCISunitfailed. CISunitdefective. CISexposureglassdirty.

Whiterollerdirtyorinstalledincorrectly.

PSUpower

supply

(+5V,

12V)

isabnormal.

IPUdefectiveCIStransmissionerror184 CWhentheCISispoweredon,theADEdetectsoneofthefollowingabnormal conditions on the CISunit: TheSOUTsignaldoesnotgo

highwithin1safterpoweron. TheSOUTsignalgoeshigh

within1safterpoweron,buttheSBUIDcannotbereadafter3attempts.

CISunitdefective. HarnessbetweentheCIS,ADEis

disconnected. PSUpower(5V)isabnormal. BCU,IPUdefective


5/23


H thng trng nh

SCNo. Symptom PossibleCauseChargecoronaoutputerror300 CThefeedbackvoltagefromthecharge

corona

unit

is

detected

toohigh9times.

Chargecoronapowerpackdefective

Chargecorona

harness

disconnected

Poorchargecoronaunitconnection

Chargecoronagridleak303 CWhenthehighvoltageisoutputtothecoronagrid,feedbackvoltageexceedstheprescribedvalue9times.

Chargecoronapowerpackdefective Chargecoronaharnessdisconnected Poorchargecoronaunitconnection

Chargecoronawirecleanererror1305 DThechargecoronawirecleanermotorisdetected: Motorlockswithin4safter

switchingon,ordoesnotlockwithin30s.

Motorlockswithin10safterreversing,ordoesnotlockwithin30s.

Chargecoronawirecleanermotordefective

BCUboarddefective

Chargecoronawirecleanererror2306 CThecurrentatthechargecoronamotorisdetectedlessthan83mA. Chargecoronawirecleanermotorconnectorisdefectiveornotconnected.

WhenSC310~SC317arelogged,themachinehaltswithoutdisplayingtheSCnumber.TheseSCcodesloganabnormalconditionatthepotentialsensoronlywhenSP3901(AutoProcessControl)issettoon.

SCNo. Symptom PossibleCausePotentialsensorcalibrationerror1310 DDuringdrumpotentialsensorcalibration,thedrumpotentialsensoroutputvoltagedoesnotmeetspecificationwhentestvoltages(100V,800V)areappliedtothedrum.

Potentialsensordefective Potentialsensorharnessdisconnected Potentialsensorconnectordefectiveor

disconnected BCUdefective OPCconnectordefective Developmentpowerpackdefective

Potentialsensorcalibrationerror2311 DDuringdrumpotentialsensorcalibration,thedrumpotentialsensoroutputvoltagedoesnotmeetspecificationwhentestvoltages(100V,800V)areappliedtothedrum.




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SCNo. Symptom PossibleCausePotentialsensorcalibrationerror3312 DDuringdrumpotentialsensorcalibrationwhenadjustingthedrumpotential(VD),thedrumpotentialsensordetectsVDhigherthanVG(gridvoltage).

orWhenadjustingVD(drumsurfacepotentialofblackareasafterexposure),evenafter5adjustmentsofVG(chargecoronagridpotential),VDcouldnotbesetinthetargetrange(80010+VL+130V)


disconnected BCUdefective OPCconnectordefective Developmentpowerpackdefective Chargecoronaunitwornout,dirty

Potentialsensorcalibrationerror4314 DDuringdrumpotentialsensorcalibrationwhenadjustingthedrumpotential(VH)forLDpoweradjustment,

the

first

time

the

VHpatternismade,thedrumpotential

sensordetectsthatVHismorethan500V:VH>|500+VL+130|V


disconnected BCUdefective OPCconnectordefective LDdefective

Potentialsensorcalibrationerror5315 DDuringdrumpotentialsensorcalibration, when100V isappliedtothedrum,theoutputvalueisoutoftheprescribedrange.



Potentialsensorcalibrationerror6316 DDuringdrumpotentialsensorcalibration, when800V isappliedtothedrum,theoutputvalueisoutoftheprescribedrange.



Potentialsensorcalibrationerror7317 DDuringdrumpotentialsensorcalibration,whenVLisadjusted,the

patternsurfacepotentialVLpattern isnotwithinrange0V~400V.(VL

isthepotentialafterexposingawhitepattern.)


disconnected BCUdefective OPCconnectordefective Chargecoronapowerpackdefective Developmentpowerpackdefective

Nolaserwritingsignal(EGATE)error1321 CThelaserwritingsignal(EGATE)fortheIPUdoesnotgoLOWwithin60s.

IPUboarddefective PCIbusbetweencontrollerboard,IPU

boarddefective


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SCNo. Symptom PossibleCauseLasersynchronization detectorerror322 CAfterthepolygonmotorreachesstandardrotationspeedandtheLDunitfiresfor500ms,thelasersynchronizationdetectordoesnotgenerateasignal.

HarnessbetweendetectorandIIEdisconnectedordamaged

Detectorisinstalledincorrectly. Detectorboardisdefective Controllerboarddefective IPUboarddefective LDBdefective

Polygonalmirrormotorerror1335 CThereadysignaldoesnotgolowwithin20safterthepolygonalmirrormotorturnsonorchangesspeedofrotation.

HarnessbetweenIIEandpolygonmotordisconnectedordefective

Polygonmotororpolygonmotordriverdefective

IPUboarddefectivePolygonalmirrormotorerror2336 CThereadysignaldoesnotgohighwithin20safterthepolygonalmirrormotorturnsoff.

HarnessbetweenIIEandpolygonmotordisconnectedordefective


IPUboarddefectivePolygonalmirrormotorerror3337 CTheXSCRDYsignalgoeshighwhilethepolygonalmirrormotorturnson,eventhoughtherewasnodemandforeitherturningoffthemotororchangingthemotorspeed.

HarnessbetweenthepolygonmotorandIIEdisconnectedordefective.


IPUboarddefectivePolygonalmirrormotorerror1338 CDuringexposure,whilethepolygonmotorisrotating,theXSCRDYsignalgoeshigh.

HarnessbetweenthepolygonmotorandIIEdisconnectedordefective.


IPUboarddefectiveTDsensoroutputerror340 DTDsensoroutputvoltage(Vt),measuredduringeachcopycycle,isdetected10 timesatoneof thefollowinglevels:Vt=0.5voltsorlowerVt=4.0voltsorhigher

TDsensordefective TDsensorharnessdisconnected TDsensorconnectordisconnectedor

defective BCUdefective TonerbottlemotordefectiveNote:WhentheTDsensorisdefective,the

tonersupply iscontrolledusingpixelcountandtheIDsensor.


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SCNo. Symptom PossibleCauseTDsensoradjustmenterror1341 CDuringtheTDsensorautoadjustment, theTD sensoroutputvoltage (Vt) is 2.5 volts or highereventhoughthecontrolvoltage issettotheminimumvalue(PWM=0)Whenthiserroroccurs,SP29061reads0.00V.Note:ThisSCisreleasedonlyaftercorrectadjustmentoftheTDsensorhasbeenachieved.SwitchingthemachineoffandonwillcanceltheSCdisplay,butdoesnotreleaseIDsensortonersupply.

TDsensordefective TDsensorharnessdisconnected TDsensorconnectordisconnectedor

defective BCUdefective TonerbottlemotordefectiveNote:WhentheTDsensorisdefective,the

tonersupplyiscontrolledusingpixelcountandtheIDsensor.

TDsensoradjustmenterror2342 CDuringtheTDsensorautoadjustment,theTDsensoroutputvoltage

(Vt)

does

not

enter

thetargetrange(3.00.1V)within20

s.Whenthiserroroccurs,theindicationofSP29061reads0.00V.Note:ThisSCisreleasedonlyafter

correctadjustmentoftheTDsensorhasbeenachieved.SwitchingthemachineoffandonwillcanceltheSCdisplay,butdoesnotreleaseIDsensortonersupply.

TDsensordefective TDsensorharnessdisconnected TDsensorconnectordisconnectedordefective BCUdefective

Developmentoutputabnormal345 CThehighvoltageappliedtothedevelopmentunit isdetected10timeshigherthantheupperlimit(45%)ofPWM.

Developmentpowerpackdefective Developmentbiasconnectiondefective Developmentbiasconnector

disconnectedordefectiveIDsensorerror1350 COneofthefollowingIDsensoroutput voltages wasdetected twiceconsecutivelywhencheckingtheIDsensorpattern.Vsp2.5VVsg


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SCNo. Symptom PossibleCauseIDsensorerror3352 CEor2sduringtheIDsensorpatterncheck,theIDsensorpatternedgevoltageisnot2.5Vorthepatternedgeisnotdetectedwithin800ms.

IDsensordefective IDsensorharnessdisconnected IDsensorconnectordefective

BCUdefective

DefectduringIDsensorpatternwriting Chargepowerpackdefective IDsensordirty

IDsensorerror4353 COneofthefollowingIDsensoroutputvoltagesisdetectedatIDsensorinitialization. Vsg


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TUNG

NHUNG

H thng truyn nh

SCNo. Symptom PossibleCauseTransferoutputabnormal401 CWhenthetransferisoutput,thefeedbackvoltageremainshigherthan4Vfor60ms.

Transferpowerpackdefective Poorconnectionbetweenthetransfer

currentterminal

and

the

transfer

powerpack

Transferoutputabnormalreleasedetection402 CWhenthetransferisoutput,thereishardlyanyfeedbackvoltagewithin60msevenwithapplicationof24%PWM.

Transferpowerpackdefective Transferunitharnessdisconnected Transferconnectordisconnected,

defectiveQuenchinglamperror430 CAtthecompletionofautoprocesscontrolinitialization,thepotentialofthedrumsurfacedetectedbythepotentialsensorismorethan400V,theprescribedvalue.

Quenchinglampdefective Quenchinglampharnessdisconnected Quenchinglampconnectordisconnected

ordefectiveMainmotorlock440 CThemainmotorlocksignalremainslowfor2secondswhilethemainmotorison.

Toomuchloadonthedrivemechanism Mainmotordefective

Developmentmotorlock441 CThedevelopmentmotorlocksignalremainshighfor2secondswhilethedevelopmentmotorison.

Toomuchloadonthedrivemechanism Developmentmotordefective

Mainfanabnormal490 CThemainfanmotorlocksignalgoeshighfor5swhilethefanison.

Toomuchloadonthemotor,motorisblockedbysomething

EanconnectordisconnectedTonerrecyclinguniterror495 CEncoderpulsedoesnotchangefor3safterthemainmotorswitcheson.

Toomuchloadonthedrivemechanism Tonerendsensordetective,

disconnectedTonercollectionbottleerror496 CThetonercollectionbottlesetswitchremainsoffwhenthefrontdoorisclosed.

Notonercollectionbottleset Poorconnectionontheswitchconnector

Tonercollectionmotorerror497 CThetonercollectionmotorconnectorsetsignalremainsofffor1s.

Tonercollectionmotordefective Motorconnectordisconnected


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H thng ko giy,duplex,b sy nh

SCNo. Symptom PossibleCauseTray1liftmalfunction501 C Theliftsensorisnotactivated

within10secondsafterthetraylift

motor

starts

lifting

the

bottom

plate.

Paperheightsensoractuatordoesnotmoveawayfromthesensorfor4counts.

Trayliftmotordefectiveordisconnected Paperorotherobstacletrappedbetween

trayand

motor

Pickupsolenoiddisconnectedor

blockedbyanobstacleTray2liftmalfunction502 C Theliftsensorisnotactivated

within10secondsafterthetrayliftmotorstartsliftingthebottomplate.

Paperheightsensoractuatordoesnotmoveawayfromthesensorfor4counts.

Trayliftmotordefectiveordisconnected Paperorotherobstacletrappedbetween

trayandmotor Pickupsolenoiddisconnectedor

blockedbyanobstacleTray3liftmalfunction503 C Theliftsensorisnotactivated

within13safterthetrayliftmotorstartsliftingthebottomplate.

Atpoweron,orwhenthetraysetsensorgoesonaftertrayinserted, the tray continues tolower for 5s. Themotor stopsbutrestartswhenthetrayisreinserted.

Trayliftmotordefectiveorpoorconnection

Liftsensordefectiveorpoorconnection

Tray4liftmalfunction504 CJapanonly.LCTfeedmotormalfunction507 COneofthefollowingconditionsisdetected:

TheLDsignalfromthefeed

motorisdetectedabnormalfor50msafterthemotorswitcheson.

Atpoweron,themotorisdetectedlooseordisconnected.

Eeedmotordefective Eeedmotorconnectordisconnected Obstacleinterferingwithoperationof

motor


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NHUNG

SCNo. Symptom PossibleCauseLCTtraymalfunction510 COneofthefollowingconditionsisdetected: Whenthebottomplateislifted,

theupper limitsensordoesnotcomeonfor18s.

Whenthebottomplateislowered,thelowerlimitsensordoesnotcomeonfor18s.

Afterliftbegins,theupperlimitsensordoesnotswitchonbeforethepickupsolenoidswitcheson.

Thepaperendsensorswitchesonduringliftandtheupperlimitsensordoesnotswitchonfor2.5s,andamessagepromptsusertoresetpaper.

Trayliftmotordefectiveorconnectordisconnected

Liftsensordefectiveordisconnected Pickupsolenoiddefectiveor

disconnected Paperendsensordefective

Tandemrearfencemotorerror515 COneoftheconditionsisdetected: Therearfencedoesnotreach

thereturnpositionwith10saftertherearfencemotorswitcheson,ordoesnotreturntotheHP.

TheHPsensorandreturnsensorswitchonatthesametime.

Rearfencemotordefectiveorpoorconnection Paperorotherobstacletrappedbetween

trayandmotor Motormechanicaloverload ReturnsensororHPsensordefectiveor

dirtyDuplexjoggermotorerror1520 CWhenthejoggerfencemovestothehomeposition,thejoggerHPsensordoesnotturnonevenifthejoggerfencemotorhasmovedthejoggerfence153.5mm.

Paperorotherobstaclehasjammedmechanism

Sensorconnectordisconnectedordefective

SensordefectiveDuplexjoggermotorerror2521 CWhenthejoggerfencemovesfromthehomeposition,thejoggerfenceHPsensordoesnotturnoffevenifthejoggermotorhasmovedthejoggerfence153.5mm.

Paperorotherobstaclehasjammedmechanism

Sensorconnectordisconnectedordefective

SensordefectiveEusingthermistoropen541 A Thefusingtemperaturedetected

bythethermistorisbelow7Cfor35seconds.

Thecenterthermistor(noncontact)abnormal.

Thermistoropen Thermistorconnectordefective Thermistordamagedorwarped Eusingtemperature15%lessthanthe

standardinputvoltageEusingtemperaturewarmuperror542 A Afterpoweron,orafterclosing

thefrontdoor,thehotrollerdoesnotreachthe80Ccontroltemperaturewithin360s.

Afterthefusinglamptemperatureexceeds80C,temperaturedoesnotchange2degreeswithin20s.

Eusinglampdisconnected Thermistorwarpedorinstalledincorrectly Thermostatoperating


13/23


SCNo. Symptom PossibleCauseEusinglampoverheaterror1(software)543 A Centralthermistordetecteda

temperatureof230Catthecenterofthehotroller.

Endthermistordetected220Cx100ms5timesattheendofthehotroller.

PSUdefective BCUdefective

Eusinglampoverheaterror1(hardware)544 ATheBCUdetectsanoverheaterroreveniftheprotectioninthesoftwaredoesnotwork.

PSUdefective BCUdefective

Eusinglampoverheaterror2545 AAfterhotrollerreachesthewarmuptemperature,thefusinglampscontinuedfullcapacityoutputfor55swithoutthehotrollerrotating(foratotalof45s).

Eusingthermistoroutofposition

Zerocrosssignalmalfunction547 BOneofthefollowingconditionsisdetected10times: Whenthemainswitchison,the

frequencymeasuredbythenumberofzerocrosssignalsfor500msislargerthan66Hzorsmallerthan45Hz.

Theintervalbetweenonezerocrosssignalandthenextis7.5msorshorter3timesconsecutivelyfor500ms.

Noiseontheacpowerline

EusingWebEnd550 AWebenddetected5timeswithin500msandwebmotorcontinuestorotate40s.Ifwebendisdetectedforanother400ms,thentheSCislogged.

Webend(requiresreplacement)

Webend

sensor

defective

Note:Afterreplacingthewebwithanew

one,resetSP1902001to0toreleaseSC550.

Tonercollectionmotorerror590 BThetonercollectionmotorsensoroutputdoesnotchangefor3secondswhilethetonercollectionmotorison.

Tonercollectionmotordefective Motordrivedefective Tonercollectionmotorsensorconnector

defective Motoroverload

1binExitMotorError(shouldonlyoccurinJapanesemodels)599 CThetransportlocksensoroutputdoesnotchangewithin300msafterthemotorswitcheson.

Motoroverload Motordrivedefective


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TUNG

NHUNG

Tham s truyn tin

SCNo. Symptom PossibleCauseCommunicationerrorbetweenBCUandscannerunit601 C BCUdoesnotcommunicatewith

scannerunitwithin0.8safterpoweron.

BCUdoesnotdetectabreaksignalafterconnectingtoscannerunit.

Communicationerrordetected3times.

Seriallineconnectionunstable Externalnoiseontheline

BCUADEcommunicationItimeout abnormal610 CAfter1dataframeissenttotheADE,anACKsignalisnotreceivedwithin 100ms,and isnot receivedafter3retries.


BCUADEcommunicationIbreak receptionabnormal611 CDuringcommunicationabreak(Low)signalwasreceivedfromtheADE.

Seriallineconnectionunstable

Harnessdisconnected

or

defective

BCUADEcommunicationIcommand abnormal612 CAncommandthatcannotbeexecutedwassentfromthemainmachinetotheADE.

Asoftwareerror,resultofanabnormalprocedure.

BCUADEcommunicationItimeout error620 CAfter1dataframeissenttothefinisherMBX,anACKsignalisnotreceivedwithin100ms,andisnotreceivedafter3retries.


BCUEinishercommunicationIbreak error621 CDuringcommunicationwiththefinisherMBX,theBCUreceivedabreak(Low)signalfromthefinisher.


BCUTray1~3communicationItimeout error623 CAfter1dataframeissenttothetrays,anACKsignalisnotreceivedwithin100ms,andisnotreceivedafter3retries.


BCUTray1~3communicationIbreak receptionerror624 CDuringcommunicationwiththefinishertrays,theBCUreceivedabreak(Low)signal.


BCULCTcommunicationItimeout error626 CAfter1dataframeissenttotheLCT,anACKsignalisnotreceivedwithin100ms,and isnotreceivedafter3retries.


BCULCTcommunicationIbreak receptionerror627 CDuringcommunicationwiththeLCT,theBCUreceivedabreak(Low)signal.


CSS(RSS)communicationerrorbetweenlineadapterandCSScenter630 DJapanonly


15/23


SCNo. Symptom PossibleCauseKeyIcardcounterdeviceerror1632 BAfter1dataframeissenttothedevice,anACKsignalisnotreceivedwithin100ms,andisnotreceivedafter3retries.

Theseriallinefromthedevicetothecopier is unstable, disconnected, ordefective.

KeyIcardcounterdeviceerror2633 BDuringcommunicationwiththedevice,theBCUreceivedabreak(Low)signal.

Theseriallinefromthedevicetothecopier is unstable, disconnected, ordefective.

KeyIcardcounterdeviceerror3634 BAfterinstallationofthedevice,amessagealertsusertoabackupRAMerror.

Devicecontrolboarddefective Devicecontrolboardbackupbattery

defectiveKeyIcardcounterdeviceerror4635 BAfterinstallationofthedeviceamessagealertsusertoabatteryvoltageabnormalerror.

Devicecontrolboarddefective Devicecontrolboardbackupbattery

defectiveBCUControllerdatatransfererror1640 DDataissentfromtheBCUtothecontroller,butthetransmissioncausesachecksumerror.

Theerrorisloggedbutthemachinecancontinuetooperate.

BCUControllerdatatransfererror2641 DDataissentfromtheBCUtothecontroller,butthetransmissioncausesaframeerror.

Theerrorisloggedbutthemachinecancontinuetooperate.

Enginestartuperror670 B Enginedoesnotrespondwithin

30safterpoweron. Enginedowndetectedsuddenly

duringpoweronandwarmup. BCUinstallationincorrect BCUdefective Suddencommunicationresetoccurred

betweentheBCUandthecontroller.Controllerstartuperror672 B Afterpoweronthelinebetween

thecontrollerand theoperationpaneldoesnotopen fornormaloperation.

Afternormalstartup,communicationwiththecontrollerceases.

Controllerstalled Controllerinstalledincorrectly Controllerboarddefective Operationpanelharnessdisconnectedor

defectiveGAVDBlock12buserror690 CTheregisterforthisblockissetforanerror. IPUdefectiveGAVDECIBlockI2buserror691 CTheregisterforthisblockissetforanerror. IPUdefectiveCDICGAVDBlockI2buserror692 C Theregisterforthisblockissetforanerror. IPUdefective


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TUNG

NHUNG

Li ngoi vi

SCNo. Symptom PossibleCauseADEoriginalpickuperror1700 BPickuprollerHPsensorsignaldoesnotchangeafterthepickupmotorhasturnedon.

PickuprollerHPsensordefective Pickupmotordefective Timingbeltslipping,outofposition ADEmainboarddefectiveADEbottomplatemotorerror701 B

Bottomplatepositionsensordoesnotdetecttheplateafterthebottomplateliftmotorswitchesontolifttheplate.

BottomplateHPsensordoesnotdetect the plate after the bottomplatemotorreversesto lowertheplate.

Bottomplatepositionsensordefective BottomplateHPsensordefective Bottomplatemotordefective ADEmainboarddefective

Einishertransportmotorerror720 BTheencoderpulseofthetransportmotordoesnotchangestate(highIlow)within600msanddoesnotchangeafter2retries.

Einishertransportmotordefective Transportmotorharnessdisconnected,

ordefective Einishermainboarddefective

Einisherjoggermotorerror722 B ThefinisherjoggerHPsensor

remainsdeactivatedformore1,000pulseswhenreturningtohomeposition.

ThefinisherjoggerHPsensorremainsactivatedformorethan1,000pulseswhenmovingawayfromhomeposition.

JoggerHPsensordefective Joggermechanismoverload Joggermotordefective(notrotating) Einishermainboarddefective Harnessdisconnectedordefective

Einisherstaplehammermotorerror724 BStaplingdoesnotfinishwithin450msafterthestaplehammermotorswitchesonandthestaplerjams.Staplerisreleasedfromthereverselockstatus.Ifthestaplerdoesnotoperatewithin450ms,eveninthereverselockposition,thentheSCislogged.

Staplejam Stapleroperationoverload Staplehammermotordefective Motorconnectordisconnected,or

defective

Einisherstackfeedoutmotorerror725 BThestackfeedoutbeltHPsensordoesnotactivatewithintheprescribednumberofpulsesafterthestackfeedoutmotorturnsonanddoesnotactivateafter2retries.

StackfeedoutHPsensordefective Harnessdisconnectedordefective Stackfeedoutmotordefective Einishermainboarddefective Motoroverload

Einisheruppertrayliftmotorerror726Thepaperheightsensordoesnotactivatewithintheprescribedtimeaftertheuppertrayliftmotorturnson,orthesensorremainsonafterthemotorreversestolowerthetray.

Uppertraypaperheightsensordefective Sensorharnessdisconnected,defective Trayliftmotordefective Einishermainboarddefective Trayliftmotoroverload


17/23


SCNo. Symptom PossibleCauseEinisherstaplerrotationmotorerror727 BThestaplermotorswitchesonbutthemotordoesnotreturntothehomepositionwithintheprescribednumberofpulses.After2counts,theSCisloggedasajam.

Staplerrotationmotordefective Poorstaplerrotationmotorconnection Staplerrotationsensordefective

Einishermain

board

defective

Rotationmotoroverload

Einisherpunchmotorerror729 BThepunchHPsensordoesnotactivatewithintheprescribedtimethepunchmotorturnson.

PunchHPsensordefective Sensorharnessdisconnected,defective Punchmotordefective Einishermainboarddefective Poorpunchmotoroverload

Einisherstaplermovementmotorerror730 BThestaplerHPsensordoesactivatewithintheprescribedtimeafterthestaplermotorturnsonandmovesthestaplerawayfromhomeposition.After2counts,theSCisloggedasajam.

StaplerHPsensordefective Sensorharnessdisconnected,defective Staplermovementmotordefective Einishermainboarddefective

Staplermovement

motor

overload

Einishershiftrollermotorerror732 CTheshiftrollerHPsensordoesnotactivatewithin theprescribed timeaftertheshiftrollermotorturnson.After2counts,theSCisloggedasajam.

ShiftrollerHPsensordefective Sensorharnessdisconnected,defective Shiftrollermotordefective Einishermainboarddefective Shiftrollermotoroverload

Einisherlowertrayliftmotorerror733 CAftertheliftmotorswitchesontoliftthetray,paperheightsensor2doesnotdetectthetopofthepaperstack,orafterthemotorreversestolowerthestackthetopofthestackremainsdetected(thestatusofpaperheightsensor1doesnotchange).After2counts,theSCisloggedasajam.

Paperheightsensor1or2defective Sensorharnessdisconnected,defective Trayliftmotordefective Einishermainboarddefective Trayliftmotoroverload

Einisherprestackmotorerror735 B Theprestackmotorstartsbut

doesnotreturntothehomepositionwithin400pulses.After2counts,theSCisloggedasajam.

Motordoesnotreturntothehomepositionwithin280pulsesimmediatelybeforeorafterprestacking.After2counts,theSCisloggedasajam.

JoggerHPsensordefective Sensorharnessesdisconnected,

defective Prestackmotordefective Einishermainboarddefective Prestackmotoroverload

Einisherpaperexitguideplatemotorerror736 BThepaperexitguideplatemotorstartsbutthepaperexitguideplateHPsensordoesnotactivatewithin750ms.After2counts,theSCisloggedasajam.

GuideplateHPsensordefective Sensorharnessdisconnected,defective Paperexitguideplatemotordefective Einishermainboarddefective Guideplatemotoroverload.


18/23


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SCNo. Symptom PossibleCauseTrimmedstaplewastehopperfull737 BThehopperthatholdsthewastefromstapletrimmingisfull. Staplewastehopperfull StaplewastesensordefectiveEinisherpressureplatemotorerror738 BThe

pressure

plate

motor

switches

onbutdoesnotreturntothehomeposition within theprescribed timeafter2counts.

HPsensordefective Harnessdisconnected,defective Motordefective Einishermainboarddefective Motoroverload

Einisherfolderplatemotorerror739 BThefolderplatemotorturnsonbuttheplatedoesnotreturntothehomepositionwithintheprescribedtimefor2counts.

PlateHPsensordefective Harnessdisconnected,defective Eolderplatemotordefective Einishermainboarddefective Eolderplatemotoroverload

Einisherfrontsaddlestitchstaplermotorerror740 BSaddlestitchstaplermotorfailstooperate

within

450

ms

within

2

counts.. HPsensordefective

Harnessdisconnected,

defective

Staplermotordefective Einishermainboarddefective Staplermotoroverload

Einisherrearsaddlestitchstaplermotorerror741 BSaddlestitchstaplermotorfailstooperatewithin450mswithin2counts..

HPsensordefective Harnessdisconnected,defective Staplermotordefective Einishermainboarddefective Staplermotoroverload

Einisherjoggersidefencemotorerror742 BThejoggermotorturnsonbutthesidefencestonotreturntothehomepositionwithin340pulsesfor2counts.

HPsensorsdefective Harnessdisconnected,defective

Motordefective

Einishermainboarddefective Motoroverload

Coverinterposerbottomplatemotorerror750 B Thebottomplatemotorturnson

toraise thebottomplatebuttheplatepositionsensordoesnotdetecttheplatewithin3s.

Thebottomplatemotorreversesto lower thebottomplatebut thebottomplateHPsensordoesnotdetecttheplatewithin3s.

Bottomplatepositionsensordefective BottomplateHPsensordefective Bottomplatemotordefective Coversheetfeedermainboarddefective Harnessesdisconnected,defective


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Ton b h thng chung

SCNo. Symptom PossibleCauseVideooutputtransferdoesnotend(K)800 BVideosignalissenttotheenginebutnocommand is receivedwithintheprescribedtimefromtheenginetosignaltheendoftransferoutputallblack.

Controllerboarddefective

Videoinputtransferdoesnotend(K)804 BVideotransferisrequestedfromthescanner,butnocommandisreceivedwithintheprescribedtimefromthescannertosignalaresponseoutputallblack.


Watchdogerror818 BControlerror Systemprogramdefective

Controllerboarddefective Optionalboarddefective

Eatalkernel

error

819

B

Softwaredefective SoftwaredefectiveSelfdiagnosticerror:CPU820 BUnexpectedexternalerrororinterruptoccurred. Controllerboarddefective SoftwaredefectiveSelfdiagnosticerror:ASIC821 BASICtimerinterruptandCPUtimerinterruptarecomparedandfoundtobeoutofrange.

ControllerboarddefectiveSelfdiagnosticerror:HDD822 BCheckperformedwhenHDDisinstalled: HDDdevicebusyforover31s. AfteradiagnosticcommandissetfortheHDD,butthedevice

remainsbusyforover6s. Adiagnosticcommandisissued

totheHDDdevicebuttheresultisanerror.

HDDdefective HDDharnessdisconnected,defective Controllerboarddefective

Selfdiagnosticerror:NIB823 B TheSUMoftheMACaddress

writtenintheSEEPROMfortheMACaddressiscalculatedandcomparedwiththestoredSUMandjudgedNG.

ThereisaformaterrorintheMACaddressstoredintheSEEPROMfortheMACaddress.

AloopbackerroroccursonthePHYchipoftheNIB.

NIBboarddefective Controllerboarddefective

Selfdiagnosticerror:NVRAM824 BNVRAMdevicedoesnotexist,orNVRAMdeviceisdamaged. NVRAMdefective ControllerboarddefectiveSelfdiagnosticerror:NVRAM(option)825 BOptionalNVRAMisinstalled,butawriteIverifyerroroccurred. IncorrectNVRAMinstalled.


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TUNG

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SCNo. Symptom PossibleCauseSelfdiagnosticerror:NVRAM(optionNVRAM)826 BThedifferencebetweenthe1smeasuredforRTC intheNVRAMandthe1stimeoutof theCPUisoutofrange,ortheNVRAMisnotdetected.

NVRAMdefective NVRAMinstalledincorrectly

Selfdiagnosticerror:RAM827 BThewriteIverifycheckfortheRAMmountedontheboardresultedinanerror.

Controllerboarddefective RAMdefective

Selfdiagnosticerror:ROM828 B MeasuringtheCRCfortheboot

monitorandoperatingsystemprogramresultsinanerror.

AcheckoftheCRCvalueforROMESoftheentireROMarearesultsinanerror.

Softwaredefective Controllerboarddefective ROMdefective

Selfdiagnosticerror:RAM(option)829 B AwriteIverifycheckoftheRAM

mountedontheboardresultsinaerror.

TheSPDvalueoftheentireRAMDIMisincorrect,orcannotberead.

Note:RAMisnotinusesotheresultisnotdisplayedontheoperationpanel.

Controllerboarddefective RAMdefective

Selfdiagnosticerror:Centronicdevice835 B Loopbackconnectoris

connectedbutcheckresultsinanerror.

LoopbackconnectorisconnectedbutDMAdataerrordetected.

Centronicloopbackconnectorisnot connected for detailed selfdiagnostictest.

Controllerboarddefective Centronicloopbackconnectornot

connectedcorrectly Centronicloopbackconnectordefective

Selfdiagnosticerror:EontROM836 BAdeviceexistsinthefontareabutitcontainscorrupteddata. EontdevicedefectiveSelfdiagnosticerror:EontROM(option)837 BAdeviceexistsinthefontareabutitcontainscorrupteddata. EontdevicedefectiveSelfdiagnosticerror:ClockGenerator838 BSetupdataisreadfromtheclockgeneratorviatheI2Cbusbutdiffersfromtheprescribedvalue.

ControllerboarddefectiveNetIIEerror850 B DuplicateIPaddresses. IllegalIPaddress. Driverunstableandcannotbe

usedonthenetwork. IPaddresssettingincorrect NIB(PHY)boarddefective Controllerboarddefective


21/23


SCNo. Symptom PossibleCauseIEEE1394IIEerrorDriversettingincorrectandcannotbeusedbythe1394IIE. 1394IIEconnectionincorrect 1394IIEboarddefective

Controllerboarddefective851 B

USBdriver

is

corrupted

or

has

becomeunstableandcannotbeusedbytheUSBIIE.

USB

connection

incorrect


HDDstartuperroratmainpoweron860 B HDDisconnectedbutadriver

errorisdetected. Thedriverdoesnotrespondwith

thestatusoftheHDDwithin30s.

HDDisnotinitialized Leveldataiscorrupted HDDisdefective

HDDretryfailure861 CAtpoweronwiththeHDDdetected,powersupplytotheHDDisinterrupted,aftertheHDDisawakenedfromthesleepmode,theHDDisnotreadywithin30s.

HarnessbetweenHDDandboarddisconnected,defective

HDDpowerconnectordisconnected HDDdefective Controllerboarddefective

Numberofbadsectorsexceedsallowedmaximum862 AThenumberofbadsectorsontheHDDintheareaforstoringimagesexceeds101.

Execute5832001toformattheHDDandreplacethebadsectors.HDDreplacement is recommended becauseanHDDunitthatgeneratesbadsectorsisprobablyofpoorqualityandperformspoorly.

HDDdatareadfailure863 CThedatawrittentotheHDDcannotbereadnormally,duetobadsectorsgeneratedduringoperation.

HDDdefective Note:Ifthebadsectorsaregeneratedat

theimagepartition,thebadsectorinformationiswrittentoNVRAM,andthenexttimetheHDDisaccessed,thesebadsectorswillnotbeaccessedforreadIwriteoperation.

HDDdataCRCerror864 BDuringHDDoperation,theHDDcannotrespondtoanCRCerrorquery.

DatatransferdidnotexecutenormallywhiledatawasbeingwrittentotheHDD.

HDDaccesserror865 BHDDrespondedtoanerrorduringoperationforaconditionotherthanthoseforSC863,864.

HDDdefective.


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TUNG

NHUNG

Cc li khc

SCNo. Symptom PossibleCauseElectricaltotalcountererror900 AThetotalcountercontainssomethingthatisnotanumber.

NVRAMdefectiveMechanicaltotalcountererror901 CThemechanicalcounterisnotconnected. Mechanicaltotalcounterdefective Mechanicaltotalcounterconnectornot

connectedEGATEsignalerror951 CWhentheIPUhasalreadyreceivedtheEGATEsignal(laserwritingstarttriggersignal),theIPUreceivesanotherEGATEsignal.

Softwaredefective BCUdefective

Scannerimagesettingerror953 CThesettingsrequiredforimageprocessingusingthescannerarenot

sent

from

the

IPU.

Softwaredefective

Printerimagesettingerror954 CThesettingsrequiredforimageprocessingusingtheprintercontrollerarenotsentfromtheIPU.

SoftwaredefectiveMemorysettingerror955 CThesettingsthatarerequiredforimageprocessingusingthememoryarenotsentfromtheIPU.

SoftwaredefectivePrinterreadyerror964 CTheprintreadysignalisnotgeneratedformorethan17secondsaftertheIPUreceivedtheprintstartsignal.

Softwaredefective

Printimagedatatransfererror984 BAfteradatatransferbeginsfromthecontrollertotheengineviathePCIbus,thetransferdoesnotendwithin15s.

Controllerboarddefective BICUdefective BICU,controllerdisconnected

Scannedimagedatatransmissionerror985 BAfteradatatransferbeginsfromtheenginetothecontrollervia thePCIbus,thetransferdoesnotendwithin3s.


Valueofsettingforsoftwarewriteparameterincorrect986 CThewriteparameterreceivedbythewritemoduleatthebeginningofthesettingtableisNULL.


Softwareperformanceerror990 BThesoftwareperformsanunexpectedfunctionandtheprogramcannotcontinue.

Softwaredefective,reboot*1


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SCNo. Symptom PossibleCauseSoftwarecapableofloopingcannotcontinue991 DThesoftwareperformsanunexpectedfunctionandtheprogramcannotcontinue.However,unlike SC990, recovery processingallowstheprogramtocontinue.

Softwaredefective,reboot*1

*1: InordertogetmoredetailsaboutSC990andSC991:

1) ExecuteSP7403orprintanSMCReport(SP5990)toreadthehistoryofthe10mostrecentloggederrors.

2) IfyoupressthezerokeyontheoperationpanelwiththeSPselectionmenudisplayed,youwillseedetailedinformationabouttherecentlyloggedSC990orSC991,includingthesoftwarefilename,linenumber,andsoon. 1)istherecommendedmethod,because anotherSCcouldwriteovertheinformationforthepreviousSC.

SCNo. Symptom PossibleCauseCannotselectapplicationfunction997 BApplicationdoesnotstartafterpressingtheappropriatekeyontheoperationpanel.

Softwarebug ARAMorDIMMoptionrequiredbythe

applicationis

not

installed

or

not

installedcorrectly.

Applicationcannotstart998 BRegisterprocessingdoesnotexecuteforanyapplicationwithin60safterthemachineispoweredon.Allapplicationsdonotstartcorrectly,andallendabnormally.

Softwarebug ARAMorDIMMoptionrequiredbythe

applicationisnotinstalledornotinstalledcorrectly.

Programdownloaderror999 BTheprogramdownloadfromtheICcarddoesnotexecutenormally.ThisSCisnotlogged.

Cardinstalledincorrectly BICUdefective ICcarddefective NVRAMdefective Powerdownduringprogram

downloading( 4.1.1)

Documents

SC 1060 TUNGNHUNG