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SAP Patient Management The Patient- Centric Solution

Sap Patient Mngmt

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Page 1: Sap Patient Mngmt

SAP Patient ManagementThe Patient-Centric Solution

Page 2: Sap Patient Mngmt

SAP AG 2002, Title of Presentation, Speaker Name 2

SAP Patient Management is ...

... the premium solution for patient management in your hospital

... the integrated solution for your outpatient and inpatient processes

... the patient-centric platform for your administrative and clinical

processes

Page 3: Sap Patient Mngmt

SAP AG 2002, Title of Presentation, Speaker Name 3

1 - Patient Admission

“Hello. I’m Albert Dorn. I’ve an appointment for a hip operation.”

Patient Albert Dorn

“That’s right, you’re on my list. I just need a few more details for your admission.”

Admissions Clerk Maria Sanchez

Page 4: Sap Patient Mngmt

SAP AG 2002, Title of Presentation, Speaker Name 4

Patient Admission

More efficient admission process for planned and non-planned treatments

The patient admission procedure enables: Scheduling using pre-registration and waiting lists Fast and efficient admission by automatic transfer of data from

scheduling Variants custom-tailored to different admission situations, for example,

for deliveries or emergency cases

Page 5: Sap Patient Mngmt

SAP AG 2002, Title of Presentation, Speaker Name 5

Nurse Mildred

2 - Care Unit Work Station

“I was expecting the patient. I assign him to the desired private room using Drag & Drop, and order a TV for him at the same time.”

Page 6: Sap Patient Mngmt

SAP AG 2002, Title of Presentation, Speaker Name 6

All relevant patient information at a glance – all functions for routine tasks on the care unit at the click of a button.

Care Unit Work Station

The care unit work station provides:

Intuitive user interface Integrated display of

medical and administrative data

Customized user menu Cross-unit processing Personalized layout

Page 7: Sap Patient Mngmt

SAP AG 2002, Title of Presentation, Speaker Name 7

During the initial examination, care unit physician Dr. Ross discovers that

Mr. Dorn has diabetes for which he is taking the prescription drug Insuman®. The drug is not kept in stock on the care

unit and nurse Mildred has to order it from the hospital pharmacy. Dr. Ross

signs the order electronically.

3 – Clinical Supply Chain Management

Physician Dr. Ross

PharmacistRebecca Hansen

Page 8: Sap Patient Mngmt

SAP AG 2002, Title of Presentation, Speaker Name 8

Clinical Supply Chain ManagementImplementation of the Clinical Supply Chain with optimized use of all resources (warehouse, employees, materials, suppliers)

Buying / Providing

Delivering Requesting

Approving

Pharmacist Physician

Vendor / Supplier Nurse

Page 9: Sap Patient Mngmt

SAP AG 2002, Title of Presentation, Speaker Name 9

“During surgery, we document the exact progress of the operation in a special

surgery system.

We enter data that is relevant for billing and reporting. The surgery system

automatically transfers this data to SAP Patient Management.”

4 – Open Communication

OR Team

Page 10: Sap Patient Mngmt

SAP AG 2002, Title of Presentation, Speaker Name 10

Open CommunicationIntegrated System Landscape Through Open Communication

LaboratorySystem

ClinicalSystem

HealthInsurer

SurgerySystem

FamilyPhysician

Communication in SAP Patient Management:

Intuitive user interface Easy data exchange and

simple further processing of data from connected systems

No duplicate data entry: once entered, data is available in all systems

Flexible interfaces that can be easily tailored to satisfy customer requirements

SAP PatientMgmt

Page 11: Sap Patient Mngmt

SAP AG 2002, Title of Presentation, Speaker Name 11

Patient Albert Dorn

“Before I was discharged, nurse Mildred consulted with me and then scheduled rehabilitation measures for me for the next 3 weeks in the affiliated rehabilitation center.”

5 – Appointment and Resource Scheduling

Page 12: Sap Patient Mngmt

SAP AG 2002, Title of Presentation, Speaker Name 12

Appointment and Resource Scheduling

Fast and efficient appointment scheduling and optimum use of available resources

Appointment/resource scheduling enables: Appointment allocation from “anywhere” Fast and efficient appointment search at the click of a button Scheduling of single and group appointments, repeat

appointments and complex treatment units Access to daily schedules of physicians, treatment rooms and

medical devices GPs to access resources on the Internet

Page 13: Sap Patient Mngmt

SAP AG 2002, Title of Presentation, Speaker Name 13

Patient Albert Dorn

Coding DirectorLee Adams

6 – Embedded Workflow

Mr. Dorn is discharged from the hospital into the rehabilitation center. The coding director is

automatically informed that Mr. Dorn has been discharged.

Page 14: Sap Patient Mngmt

SAP AG 2002, Title of Presentation, Speaker Name 14

Synchronize processes Allocate work items

to the right people Monitor deadlines Organize flow of

information Record history

(if required)

Embedded Workflow

Optimize your processes by proactively bringing the right information and tasks at the right time to the right people

Page 15: Sap Patient Mngmt

SAP AG 2002, Title of Presentation, Speaker Name 15

Coding DirectorLee Adams

“I check and complete the DRG-relevant documentation. I carry out grouping and then release the case for billing.”

7 – Comprehensive DRG Support

Page 16: Sap Patient Mngmt

SAP AG 2002, Title of Presentation, Speaker Name 16

DRG support in SAP Patient Management:

Support of DRG documentation in daily operation

DRG coding director work station for intelligible verification of relevant data and determining DRG

Billing of DRGs DRG-related analyses Portal for Coding Director

Comprehensive DRG Support

Easy DRG determination and intelligible verification tools

Page 17: Sap Patient Mngmt

SAP AG 2002, Title of Presentation, Speaker Name 17

Patient AccountantPhilipp Borg

“The billing data I get converged from all possible sources. This means that my workstation contains all the data I need for rapid, problem-free billing.”

8 – Patient Accounting

Page 18: Sap Patient Mngmt

SAP AG 2002, Title of Presentation, Speaker Name 18

Patient AccountingAll billing-relevant tasks performed with ease

Insur-ance

CaseData

ServicesDownPayts

Checks Simu-lation

Compar-ison

The billing work station enables: Support of DRG documentation

in daily operation Fast access to all information Support for all billing methods Efficient processing of all

business transactions pertaining to patient accounting

Full integration with Financial and Cost Accounting

Analyses Data exchange with insurance

providersInvoice

Page 19: Sap Patient Mngmt

SAP AG 2002, Title of Presentation, Speaker Name 19

AccountantChristine David

“In Financial Accounting, integration with the patient management system has been a great benefit.The automatic posting of invoices means that incorrect postings are now a thing of the past.”

9 – Integrated Financial Accounting

Page 20: Sap Patient Mngmt

SAP AG 2002, Title of Presentation, Speaker Name 20

Integrated Financial Accounting

Patient300 700

Aetna Life Ins.

700Revenue Nrs.Charge

300Revenue Prv.Room

200

Data captured at its source. Automatic posting of documents directly where they belong.

Down Payt€200

PrivateRoom

Aetna Life Insurance

NursingCharge

SAP Patient Management Financial Accounting

Page 21: Sap Patient Mngmt

SAP AG 2002, Title of Presentation, Speaker Name 21

Controller Daniel Hall

“I check the profitability of all patients who have undergone hip operations in the last quarter. For cases with more than average costs, I carry out a detailed analysis.”

10 – Integrated Cost Accounting

Page 22: Sap Patient Mngmt

SAP AG 2002, Title of Presentation, Speaker Name 22

SAP Patient Management Controlling

Cost transparency in medical service processes

Integration with Controlling

Medication Accommodation

Nursing Care Surgery

Case Lisa Huber-- Case Hubert Meier

--Case Albert Dorn---------------------------------CostsNursing effort 350.-Medication 117.-....RevenueNursing charge - 700.-Private room - 300.-....Balance ....

“Are hip operations profitable for us?“

Page 23: Sap Patient Mngmt

SAP AG 2002, Title of Presentation, Speaker Name 23

Benefits at a Glance

Patient-centric all information exists and can be analyzed on a patient basis

Comprehensive from scheduling to final costing in CO

Integrated all pertinent data is available round the clock where required

Flexible can be tailored to your organizational processes

Role-based work stations and work flows tailored to meet the needs of different users

Open flexible connection to all existing systems in your hospital

Page 24: Sap Patient Mngmt

SAP AG 2002, Title of Presentation, Speaker Name 24

“SAP Patient Management - a solid, dependable and flexible product.”

Hospital Britanico de Buenos Aires, Argentina

And What Do Our Customers Say?

More than 500 hospitals worldwide run SAP Patient Management and take advantage of SAP’s longtime

experience in the healthcare sector.

“Time and cost savings are besides the optimized patient orientation the result of the wide scope project.“

Krankenhaus der Barmherzigen Schwestern, Austria