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  • The MarkeT research eveNTOctober 22-25, 2017

    Rosen Shingle Creek, Orlando, FL

    we are all cyBorgs Now: The fuTure of arTificial iNTelligeNceAmber Case, Cyborg Anthropologist, Author,

    Calm Technology

    irresisTiBle: The rise of addicTive

    TechNologyAdam Alter, NYT Best-Selling Author,

    NYU Stern Professor of Marketing & Psychology

    fiNdiNg hiddeNTruThs iN daTaMALCOLM GLADWELLBest-Selling Author, The Tipping Point, Blink,Outliers andDavid & Goliath

    MarkeTiNg iN The TruMP agePeter Horst, recently retired CMO, The HersheyCompany

    securiNg The fuTure of iNsighTs as a

    Powerful force for BusiNesswww.TheMarketResearchEvent.com

    The NeuralMechaNisMs of

    creaTiviTyDr. Charles Limb, Musician, Chief,

    Division of Neurotology and Skull Base Surgery,

    UC San Francisco Med School

    RoblesJTypewritten TextTo Register, call Terrence Johnson at 646.895.7425 or email [email protected]

  • TAKE CONTROL AMID DISRUPTION:Securing the Future of Insights as a Powerful Force for Business

    2017 is the year when disruption gets personal.

    Weve all seen that insights, when done right, can be the mostpowerful force for business success. On the other hand, wheninaccurate (ie: Brexit, the US election), it can have seismic affects that leave your company- or even your nation, in a state of disruption.

    TMRE: The Market Research Event 2017 has been designed forinsights executives to take back control and re-establish insightsrole as a power player for the business.

    In-depth talks with the market lead us to believe there are four factors that will prove critical to future success: Leadership, Technology, Innovation, and Collaboration. It may sound simple, but push yourself to answer these questions:

    Do you have the next-gen leadership skills and toolsetsnecessary to ensure insights wields influence at the executivelevel in your organization?

    Are you embracing the cutting-edge technologies required to drivemore incisive and more actionable insights, or fighting them?

    Is your company going through the same processes as 5 yearsago, or constantly striving to innovate for faster, better insights?

    Are you open to new partnerships that might enable potentially exciting new developments, or closing yourself off by relying ononly internal solutions?

    If you hesitated at all, you need TMRE 2017.

    Because amid all the change in the MR industry, TMRE willremind you that one thing is a constant: YOU are the competitiveadvantage for your organization. YOU are the eyes and ears to achanging world. YOU hold the key to unlocking transformativeinsights that could drive your company into the future.

    ENSURE YOU BECOME ANINSIGHTS LED ORGANIZATION

    The MarkeT research eveNT

    We look forward to seeing you in Orlando,

    THE TEAM

    forgeT MilleNNials

    wiN over The uNNaMed geNeraTioN

    Digital will be the biggest spendingbase in recent history. The ALL NEWDIGITAL NATIVES: POST-MILLENNIALSUMMIT ensures you understandtheir choices now so you can turn

    them into customers later.

    use daTa To MoTivaTe your audieNce

    Data Visualization expert Cole Nussbaumer Knaflic exploits the untapped

    potential of combining the magic of story with data visualization.

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    RoblesJTypewritten TextTo Register, call Terrence Johnson at 646.895.7425 or email [email protected]

  • The MosT clieNT side eXecuTivesof aNy iNdusTry eveNTYour peer network matters.

    with over 1,100 attendees,65% from the client-side, youre guaranteed to build an all-star peer networking

    you can rely on.

    DONT READ ABOUT THE FUTURE OF INSIGHTS IN

    NEXT YEARS BLOGS. EXPERIENCE THEM

    LIVE AT

    MalcolM gladwell

    goes digiTal aNd urges you To do The saMe

    The Best-Selling Authordescribes his shift from print topodcast and how unleashing

    his emotional ID has gained himtraction with the next generation

    of readers and listeners.

    MeeT The hoTTesT New sTarTuPs chaNgiNg The

    iNsighTs laNdscaPeThe ALL NEW Startup Showcase is a must attend for

    companies looking to meet the breakthrough startup organizations that will change

    the way they do business.

    The iNdusTrys 1st woMeN iN

    research awardsTMRE has partnered with WiRE

    (Women in Research) to showcasethe all-star females positioned to

    take over the MR industry.

    JuMP sTarT your career PaTh

    wiTh advice froM cMosThe Chief Marketing Officer

    Forum brings you direct insight from the c-suite as to what end users really want

    from data.

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  • Consumer GoodsJonathan McIntyre, SVP Research and Development, Global Snacks Category, PepsiCoGabriela McCoy, Director of Global Consumer Insights, BacardiRisa Schwartz, Senior Director, Global Consumer Insights & Sensory, Tyson FoodsTerrae Schroeder, Senior Director, Wholesome and Shopper Insights, KelloggCarlos J. Barroso, SVP, Global Research and Development and Quality, Campbell Soup CompanyNancy Rogers, Director, Strategic Analytics and Shopper Insights, Colgate-PalmoliveMichelle Gansle, Director, Consumer Insights, Mars ConfectioneryMeghann Seidner, VP Marketing, ZICO BeveragesEmily Adkison, Insights & Planning, Consumer & Market Insights, KelloggLuke Atkinson, VP, Smirnoff Global Consumer & Cultural Planning, DiageoMary Beth Jowers, Consumer Insights Lead for North, Central and Eastern Europe, Gruppo CampariJanet Ziffer, Senior Global Research Manager, Kimberly-Clark ProfessionalEric Dolan, Associate Director, Johnson & Johnson Consumer, Inc.

    Malcolm Gladwell, NYT Best-Selling Author, David and Goliath, Blink, Outliers and The Tipping Point

    Adam Alter, NYT Best-Selling Author, Drunk Tank Pink, Professor of Marketing & Psychology, NYU Stern School of Business

    Amanda Hill, Chief Marketing Officer, A&E

    Cole Nussbaumer Knaflic, Author, Storytelling with Data: A Data Visualization Guide for Business Professionals

    Peter Horst, former Chief Marketing Office, The Hershey Company

    Amber Case, Cyborg Anthropologist, Author, Calm Technology: Designing for the Next Generation of Devices, fellow at Harvard University's Berkman Klein Center for Internet and Society, Visiting Research at the MIT Center for Civic Media

    Dr. Charles Limb, Musician, Francis A. Sooy Professor, Chief, Division of Otology, Neurology and Skull Base Surgery, Director, Douglas Grant Cochlear Implant Center, Departments of Otolaryngology, Head & Neck Surgery and Neurosurgery, University of California San Francisco School of Medicine

    Soon Yu, former Global Vice President of Innovation, VF Corp, Author of the forthcoming book, Iconic AdvantageChristina Jenkins, Director, Global Business Marketing, North America, Twitter Elizabeth Merrick May, Head of Customer Insights, NestDawn Cunningham, Chief Insights Officer, 3MAnna Fieler, Chief Marketing Officer, POPSUGARJohn Fernandes, Director, Marketing Insights & Analytics, FacebookKristin Luck, Growth Strategist, Luck Collective, Founder, WiRE (Women in Research)Marina Kosten, VP Research - International Theatrical, 20th Century Fox

    AN ELITE GROUP OF BIG THINKERS, DOERS, AND EXPERTS

    collide oN The TMre 2017 sTage

    4 www.TheMarketResearchEvent.com

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  • 5

    Solution Providers Errol Apostolopoulos, SVP Product, Crimson HexagonChandler Mount, VP, YouGov Affluent Perspective, YouGovAbigail Hollister, VP, Director Client Services, AmeritestKelley Styring, Principal, InsightFarmJon Brand, SVP, Brand and Consumer Experiences, GfKSara Fahim, Senior Research & Innovation Consultant, Seek CompanyJohn Dick, CEO, CivicScienceVanella Jackson, Global CEO, Hall & Partners Niclas hman, CPO, Nepa AB, Sweden Meredith Paige, SVP User Experience, GfK Jason Ten-Pow, President, OnResearch Inc Alisha Snow, EVP, Smarty Pants Andrew Bernard, Vice President, Burke, Inc.Natasha Stevens, SVP, Digital Marketing Intelligence, GfKKristi Zuhlke, CEO, KnowledgeHoundKen Cassar, Principal Analyst and VP, Slice IntelligenceCarley Metsker, VP Client Services, Directions ResearchJudy Melanson, SVP, Travel & Entertainment, Chadwick Martin BaileyPeter Simpson, Principal, xsperientRudy Nadilo, President, Dapresy North AmericaJulie Brown, President, The Center for Strategy Research, Inc.Jeremy Pincus, Director, Research & Strategy, IsobarBrent Snider, President/North America, System1 Research (formerly BrainJuicer)Mike Maddock, CEO & Co-Founder, Maddock DouglasDave Healing, Director of Strategy, BrandtrustJoaquim Bretcha, InternationalDirector, NetquestLuisa Uriarte, EVP & Managing Partner, Maddock DouglasSandipa Dublish, Ph.D., Senior Director Commercial Insights, Celgene

    Dennis Devlin, CEO, Consumer Clarity

    RetailSarah Beachler, Director of Market Research & Consumer Insights, SEPHORASheeba Philip, VP of Marketing, JCPenneyAnndrea Golightly, Custom Research, Beauty, Personal Care, and Convenience, WalgreensJulia Oswald, SVP, Strategy & Insights, Dominos Pizza

    AcademiaDr. Joel Mier, Lecturer of Marketing, University of Richmond

    Online Services & Retailers Anna Fieler, CMO, POPSUGARKristine Greiwe, Head of MarketResearch/Insights, LyftYini Guo, Consumer Insights Research, FacebookNic Brandenberger, Director, Global Brand, eBayDenise Brien, Senior Director, Consumer Analytics & Research, Oath: A Verizon CompanyThomas Walker, Senior Director, Global Brand and Customer Insights at eBayWayne Huang, Research, TwitterMo Bhasin, Analytics, Nest

    Travel & Hospitality Jennifer Avery, Director, Consumer Insights, Universal Orlando ResortKarin Kricorian, Director, Management Science & Integration, The Walt Disney CompanyNihan Brunton, Senior Director, Global Market & Digital Research, Marriott

    Healthcare & InsuranceRuchi Varshneya Senior Director, Global Market Insights and Strategy, Abbott Diabetes CareMichael Forsberg, Experience & Communications, Team World VisionRobbi Thatcher, Director, UnitedHealth GroupBrian Mack, US Market Intelligence Leader, Dow Agro SciencesKara Zinsmeister, Senior Market Research Analyst, United Concordia DentalLori Tarabek, Global Market Insights, Abbott Diabetes CareJohn Walthour, VP, UnitedHealth GroupMaria Cristina Antonio, Director, Metabolics Insights & Analytics, Novo Nordisk

    PharmaceuticalsScott von Lutcken, Director-Customer Strategy, MerckDiana Pohle, Associate Director of Market Intelligence, Jazz PharmaBen Gilgoff, Executive Director, Global Customer & Brand Insights, MerckSandipa Dublish, Ph.D., Senior Director Market Research - Inflammation & Immunology, CelgeneHeather Turkoz, Associate Director, Market Research, UCB PharmaLisa Courtade, Head of Market Research, MerckLaura Aguiar, Senior Leader, Research and Early Development, Roche Innovation Center New York

    Media & EntertainmentSarah Barasch, SVP Insights & Measurement, Screenvision MediaBetsy Pendergast, Director Strategic Planning, Luckie & CoRoberto Ruiz, EVP, Strategy & Insights, Univision Communications Inc.Don Micallef, VP, Research, Discovery Communications, Inc.Beth Coleman, SVP, Marketing and Partner Insights, ViacomLyndsey Albertson, Director Sales Research, ABCRenata Policicio, VP Fan & Media Intelligence, International, Global Markets, ESPNJed Meyer, EVP, Corporate Research, Univision CommunicationsTheresa Pepe, VP, Marketing & Partner Insights, ViacomBrad White, Chief Creative Officer, Luckie & CoTiffany Sanders, Business Intelligence & Research, CBSKeith Friedenberg, EVP, Global Insights Group, WME|IMGKassie Deng, Director, Marketing and Partner Insights, ViacomMargo Arton, Director of Ad Effectiveness Research, BuzzFeedJake Katz, VP, Audience Insights & Strategy, Revolt Media & TVLauren Zweifler, SVP, Strategic Insights and Research, NBCUniversal

    Technology & ComputingSamantha Dawkins, VP, Client Strategy & Advocacy, ADP TotalSourceKajoli Tankha, Senior Director Advertising Research, MicrosoftJeff Resnick, Senior Director of Global Consumer Insights, AnkiDeborah Campbell, VP Consumer and Marketplace Insights, VerizonMike Moreno, Support Web Manager, Intel CorporationJoe Stevens, Senior Director Market Insights, OracleDiana Gabbard, Director Consumer Insights, U.S. Cellular

    Financial ServicesElayne Spinder, Managing Director, Charles SchwabRupak Bose, SVP, Decision Management, CitigroupMonika Mandrakas, Market Researcher and Customer Advocate, Mutual of OmahaRamkumar Ravichandran, Director Analytics & A/B Testing, Visa Inc.Sarita Bhagwat, VP, Market Intelligence, Fidelity InvestmentsJill Groark, Senior Manager, Research & Marketing, Charles SchwabChelsie Zimny VP, Research & Insights, Citigroup

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  • 6 www.TheMarketResearchEvent.com

    2:15: Market Research in the Age of Big DataSandipa Dublish, Celgene

    3:00: Insights: The Hub ofSuccessful Cross-FunctionalAlignmentDiana Pohle, Jazz Pharma

    3:30: The Perfect Pairing:Combining TraditionalResearch with Non- ConsciousMetrics To OptimizeInstructions For Use (IFU)for Pediatric CaregiversMarjorie Reedy,MerckAmy Dubost,Merck

    1:30: Chairperson Welcome

    1:45: The Importance of Consumer-Led Branding Kim Leintz,Kimberly-Clark Corporation

    2:15: This session will be presented by: Laura Engstrom, General Mills For more info, visit www.themark etresearchevent.com.

    3:00:Share Your [email protected] to speak during thissession.

    3:30: What to Say, What toConvey, & When to Walk Away:How Implicit MethodsCoupled With ExplicitEmotional Mapping Can DriveCommercial ActivationEric Dolan, Johnson &Johnson Consumer, Inc.

    1:30: Chairperson Welcome

    1:45: Predicting Tomorrows TV Audiences Christie Kawada, Viacom Media Networks Tom Grayman, Viacom Media Networks

    2:15: 21st Century and Beyond Ad Accountability Margo Arton, BuzzFeed

    3:00: Using Online Polling toDevelop Quick and UniqueHispanic InsightsRoberto Ruiz, Univision Communications Inc

    3:30: Using Social toDemystify the Multi-TaskingGenerationTiffany Sanders, CBS

    1:30: Chairperson Welcome

    1:45: Research + Data = Actionable Insights Rupak Bose, Citigroup ChelsieZimny, Citigroup

    2:15: Share Your Story Contactrachel.mcdonald@knect365. com to speak during this session.

    3:00: Share Your Story Contactrachel.mcdonald@knect365. com to speak during this session.

    3:30: How Charles SchwabSees Through Clients EyesJill Groark, Charles SchwabElayne Spinder, CharlesSchwab

    PharMa/healThcare1:30: PMRG Welcome

    1:45: Health Literacy: Improving Compliance Through Comprehension Scott von Lutcken, Merck Heather Turkoz, UCB Pharma

    cPg Media & eNTerTaiNMeNT fiNaNcial services digiTal NaTives:PosT-MilleNNialsuMMiTLeveraging Insights to Win the Next Generation of Consumers

    1:00: Welcome

    1:15: Gen Z & The Engagement Economy Jake Katz, REVOLT MEDIA & TV

    1:45: Gen Z ConsumersDennis Devlin, Consumer Clarity

    2:15: The Story of Kids MediaTheresa Pepe, Viacom

    2:45: Networking Break

    3:00: Share Your [email protected] speak during thissession.

    3:30: The New Living RoomRenata Policicio, ESPN

    TMre Pre-day: suNday, ocToBer 22, 2017 12:00: Registration & Lunch1:30: Chairman Welcome

    iNTroduciNg The 2017 TMre core ToPic areas:Monday, Tuesday, and Wednesday offer 100+sessions across the following critical topic areas:

    Track 1: Next-gen insights leadership & strategyThe skillsets of todays insights leader look far different from even a year ago. This track focuses on pushing forward your roleas an insights leader and ensuring the entire team can flourish.Sessions look at keys to team structures, internal collaboration,being a dynamic storyteller, and pushing your career forward.

    Track 2: cutting edge Technology & TrendsTechnology will disrupt your business. Its time to take command of the technologies shaping the future of market research. These sessions help researchers understand how cutting edgetechnologies like AI and VR can be used, together, along with yourtraditional MR skills to deliver faster, better, bottom-line insights.

    Track 3: insight driven innovation & Brand engagementUsers are the key driving factors in market success or failure ofnew products, services, and overall brands. These sessions focuson integrating insights intensively into the innovation process formarket-driven innovation wins and increased brand engagement.

    Track 4: supercharging the Business with data (data science & analytics)Theres a reason data science is being called the sexiest job of the21st century. When working together, Data Science and Analyticshave the power to transform every industry. These sessions help youapply analytics and data science to solve complex problems, improvedecision making, uncover new opportunities, and increase ROI.

    Track 5: winning over the savvy consumerMillennials, Gen Z and Gen Y arent the only ones now demanding a more social, digital, mobile experience- all your customer are.And if they arent now- they will be. This track brings to life successstories from companies whove unlocked the key to next genconsumer behavior and how theyve successfully integrated it into their insights and research plans.

    Track 6: Power Partnering: Maximizing theclient-supplier relationshipSuccess rarely happens in a vacuum. With so much to deliver in so little time, leveraging the strengths of an external partner isoften your best chance to deliver meaningful insights that driveaction. These sessions focus on best-practices for collaborationsbetween clients and vendors.

    Track 7: start-up showcase: emerging TechnologyYou may think youve seen it all- but this track will prove youhavent. Get a sneak peek in the future of MR during the start-upshowcase. These sessions are reserved for up and coming solution providers who have the latest technologies to showcase -guaranteed to shake up MR as you know it.

    2:45: Afternoon Networking Break

    4:00: keyNoTe: Marketing in the Trump age: New rules for a New reality Peter Horst, Former Chief Marketing Officer, The Hershey Company4:45: keyNoTe: creating iconic advantage: don't Just Milk the cow, Butter it up!

    Soon Yu, former Global Vice President of Innovation at VF Corp, author of the forthcoming book Iconic Advantage

    5:30: TMre exhibit hall Tour Led by: JoAnna Carey, Director, Consumer Insights & Research, Farmers Insurance6:00: Close of Pre-Day

    Agenda ataGlance

    RoblesJTypewritten TextTo Register, call Terrence Johnson at 646.895.7425 or email [email protected]

  • TO REGISTER CALL 1.888.670.8200 EMAIL [email protected] 7

    TMre day oNe: MoNday, ocToBer 23, 2017 8:00: Registration & Coffee

    8:30: Chair Welcome

    9:30: keyNoTe: Neural Mechanisms of Musical creativityDr. Charles Limb, Musician, Francis A. Sooy Professor, Chief, Division of Otology, Neurotology and Skull Base Surgery,Director, Douglas Grant Cochlear Implant Center, Departments ofOtolaryngology-Head & Neck Surgery and Neurosurgery,University of California San Francisco School of Medicine

    5:15: keyNoTe: keynote Panel: commanding influence: how insights leaders can Take a More impactful seat at the c-suite Moderator: Kristin Luck, Growth Strategist, Luck Collective & Founder, WiRE (Women in Research)Christina Jenkins, Director, Global Business Marketing, North America, Twitter Elizabeth Merrick May, Head of Customer Insights, NestMarina Kosten, VP Research International Theatrical, 20th Century FoxJohn Fernandes, Director, Marketing Insights & Analytics, Facebook

    6:00: Monday Night cocktail receptionFeaturing specialty drinks from:

    10:15: Networking Break

    11:00: ChairpersonWelcome

    11:15: Weaving Insightsinto the Decision MakingDNA of Your FirmSarita Bhagwat, Fidelity Investments

    12:00: Optimizing Packand Price for OnlineRetailingJessica Levison,Mondelez InternationalBill Salokar, SKIM

    2:15: How Storytellingand Immersion CanActivate QuantitativeInsights Within YourOrganizationRuchi Varshneya and Lori Tarabek, Abbott Diabetes Care

    3:45: Metrics Redefined:Combining Traditionaland New Metrics Rootedin Consumer Engagementfor Marketers to YieldOptimal CampaignPerformanceLauren Zweifler,NBCUniversal

    4:30: The New CulturalMosaic: Keys to CreatingWinning Mainstream andMulticultural StrategiesMarissa Romero-Martin,CulturatiVanessa Strain, NielsenMichelle Zweig, Nielsen

    11:00: ChairpersonWelcome

    11:15: Applying theBehavioral Sciences toUnlock a RefreshedRetail Experience Dave Healing, BrandtrustAnndrea Golightly,Walgreens

    12:00: TranslatingEmotion Science intoDigital ExperiencesJeremy Pincus, Isobar

    2:15: Five Steps toMove Beyond Charts toActionableVisualizations Rudy Nadilo,Dapresy North America

    3:45: This session will be presented by: Bloomfire For more info, visit www.themarketresearchevent.com

    4:30: Eye Tracking, FacialCoding, & Virtual Shopping:The New Rules forAdvertising Excellencein the Social Media andOnline Video World Wayne Huang, Twitter

    11:00: ChairpersonWelcome

    11:15: If You Love YourBrand Others Will TooMary Beth Jowers,Gruppo Campari

    12:00: Keeping it Real with Campbell: Bringing a Consumer-First Mindset to Innovation Carlos J. Barroso, Campbell Soup Company

    2:15: EngagingCustomer Personalitywith Brand Personality Peter Simpson,xsperient

    3:45: Using InnovationPanels to GenerateBreakthrough InsightsScott Berman,HawkPartnersScott Wilkerson,HawkPartners

    4:30: Designing aGlobal Brand HealthProgram that is Holisticand ActionableNihan Brunton,Marriott

    11:00: ChairpersonWelcome

    11:15: What was theLift? Mo Bhasin, Nest

    12:00: The NextParadigm Shift inMarketing, ArtificialIntelligence Ramkumar Ravichandran,Visa Inc.

    2:15: Linking DataScience Function toValue in Pharma EarlyResearch & DevelopmentLaura Aguiar, Roche InnovationCenter New York

    3:45: Driving Growthwith Data FusionJulia Oswald, Dominos PizzaCarley Metsker,Directions Research

    4:30: Surveys Lie, but Money TalksAndrew Robson, Earnest Research

    11:00: ChairpersonWelcome

    11:15: The Long andShort of Digital Brent Snider, System1Research

    12:00: Whats Inside isEverything: TurningFocus Groups Inside OutMeghann Seidner, ZICO Beverages

    2:15: Spoiler Alert! Inside the Reinvention of the Hollywood Research MachineJon J. Penn, National Research Group

    3:45: How to Build orKill a Brand withPackaging ChangesMichelle Gansle, Mars Confectionery

    4:30: Millennial Mosaic:Peeling Back theLayers of theMulticultural Millennial Beth Coleman, ViacomKassie Deng, Viacom

    11:00: ChairpersonWelcome

    11:15: EnhancingInsights ThroughStrategic Partnerships toInspire Change AmongThose Treating andSuffering from ObesityMaria Cristina Antonio,Novo Nordisk

    12:00: Gaining Knowledgefrom Experience Monika Mandrakas,Mutual of OmahaJulie Brown, The Center for StrategyResearch, Inc

    2:15: AttractingViewers in the GoldenAge of Content Judy Melanson,Chadwick Martin BaileyLyndsey Albertson, ABC

    3:45: From Polo Shirts to Pet Food: Breakthrough e-commerce MeasurementKen Cassar, Slice IntelligenceJoe Keating, Hills Pet Nutrition

    4:30: This session will be presented by:Hall & PartnersFor more information, visitwww.themarketresearchevent.com.

    11:00: ChairpersonWelcome

    11:15: WelcomeBeyond declarations.How NonconsciousMeasures ImproveOnline SurveysMicha Matukin,NEUROHM

    12:00: This session will be presented by: The Garage Group For more info, visit www.themarketresearchevent.com

    2:15: This session will be presented by: The Candor CompanyFor more info, visit www.themarket researchevent.com

    3:45: This session will be presented by: ThreadlineFor more info, visit www.themarket researchevent.com

    4:30: Share Your [email protected] tospeak during thissession.

    Track 1NeXT-geN iNsighTs

    leadershiP &sTraTegy

    Track 2cuTTiNg edgeTechNology

    & TreNds

    Track 3iNsighT driveN

    iNNovaTioN &BraNd eNgageMeNT

    Track 5wiNNiNg over The savvy coNsuMer

    Track 6Power ParTNeriNg:

    MaXiMiziNg TheclieNT-suPPlier

    relaTioNshiP

    Track 7THE STARTUP SHOWCASE

    Track 4suPerchargiNg

    The BusiNess wiThdaTa (daTa scieNce

    & aNalyTics)

    3:00: Afternoon Networking Break Sponsored by

    12:45: Lunch

    8:45: keyNoTe: irresistible: The riseof addictive Technology and theBusiness of keeping us hookedAdam Alter, NYT Best-Selling Author, Drunk Tank Pink, Professor of Marketing &Psychology, NYU Stern School of Business

    sTarTuP showcaseCHAIRPERSON WELCOMETake command of technologies shapingthe future of market research visit www.TheMarketResearchEvent.com for more info.

    Track 7

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    10:55: ChairpersonWelcome

    11:00: OptimizingInsights to ImpactBusiness StrategyDiana Gabbard, U.S. CellularAndrew Bernard, Burke, Inc.

    11:45: LeadingOrganizational Changewith Strategic InsightsJohn Walthour,UnitedHealth GroupRobbi Thatcher,UnitedHealth Group

    2:00: Building a Teamof Strategists withResearch ExpertiseRisa Schwartz,Tyson Foods

    2:45: The Passion ofthe Hispanic Sports FanJed Meyer, UnivisionCommunications

    4:15: ConnectedInsight: How MR CanReturn to Glory in aDigital World John Dick, CEO,CivicScience

    10:55: ChairpersonWelcome

    11:00: This session will be presented by: Maru/MatchboxFor more information, visitwww.themarketresearchevent.com

    11:45: This session will be presented by: Discuss.ioFor more information, visitwww.themarketresearchevent.com

    2:00: Data Democratization: Leveraging Technology to Increase Your Insights Teams InfluenceKristi Zuhlke, KnowledgeHound Kristine Greiwe, Lyft

    2:45: Share Your Story [email protected] tospeak during thissession.

    4:15: Welcome yourNew Robot Overlord:Hes Adorable, andPowered (in Part) byConsumer InsightsJeff Resnick, Anki

    10:55: ChairpersonWelcome

    11:00: The Next GreatLuxury Adventure Chandler Mount,YouGov

    11:45: Predict GuestExpectations atUniversal Jennifer Avery,Universal OrlandoResort

    2:00: Creative Research Techniques to Elevate Actionability & ImpactJason Kramer, Vital FindingsJaideep Dore, MattelTim Twichell, Deckers BrandsMonika Mandrakas, Mutual of Omaha Insurance Co.

    2:45: How CognitiveScience Can TransformData to InsightsTerrae Schroeder,Kellogg Emily Adkison, Kellogg

    4:15: Share Your [email protected] to speakduring this session.

    10:55: ChairpersonWelcome

    11:00: Weigh the Gray;How to Drive UncertaintyOut of Your InnovationBusiness CaseMike Maddock,Maddock Douglas Luisa Uriarte, Maddock Douglas

    11:45: Beyond the Cart:Next-GenShoppertunities Alisha Snow, Smarty Pants

    2:00: Motivation to Act Inclusively: How Smirnoff is Transforming Global Attitudes TowardOthers"Luke Atkinson, Diageo

    2:45: FritoLay DoesntNeed to Change HowWe Innovate!Jonathan McIntyre,PepsiCo

    4:15: Brands, Empathyand Societal Change Sara Fahim, SeniorResearch & InnovationConsultant, SeekCompany

    10:55: ChairpersonWelcome

    11:00: Data Science is from Mars andMarket Research isfrom Venus Karin Kricorian, The Walt DisneyCompany

    11:45: TransformingAnalytics into the GameChanger for YourBusinessNancy Rogers,Colgate-Palmolive

    2:00: Creating a TrueCustomer-CentricOrganization With BigData and Analytics Niclas hman, Nepa AB, SwedenFredrik Trn, Ph. D., Coop Sverige AB

    2:45: This session will be presented by: IBMFor more information, visit www.themarket researchevent.com

    4:15: Share Your Story Contactelizabeth.hinkis@ KNect365.com to speak during this session.

    TMre day Two: Tuesday, ocToBer 24, 2017 8:15: Registration & Coffee

    8:45: Chair Welcome

    10:55: ChairpersonWelcome

    11:00: Modernizing theIconic: Discovering thePower of Deep-SeededEquity to Imagine aWay ForwardSheeba Philip,JCPenney

    11:45: This session will be presented by: Ipsos For more information, visitwww.themarketresearchevent.com

    2:00: The FutureConsumerAnna Fieler, CMO,POPSUGAR

    2:45: Results OverReveals: Draft-ModeResearchGabriela McCoy,Bacardi

    4:15: Power of the TribeMichael Forsberg,Experience &Communications, TeamWorld Vision

    10:55: ChairpersonWelcome

    11:00: Blazing New Trails: Innovation and the Customer Journey Jason Ten-Pow, OnResearch Inc Mike Moreno, Intel Corporation

    11:45: IntegratingSocial, Digital andMobile Insights toInnovate and RevampCustomer Experiences Deborah Campbell,VerizonMeredith Paige, GfK

    2:00: Putting Emotion Into The EquationAaron A. Reid, Ph.D., Sentient Decision ScienceStephen Springfield, Sentient Decision Science

    2:45: ExperientialResearch + ConsumerAnthropology: How anEmpathy DrivenApproach Benefits AllSteven Garcia, Team OneJennifer Axen, HypothesisJeff Seltzer, Hypothesis

    4:15: e-CommerceShopper Essentials:Now And In The FutureThis session will bepresented by:C+R Research

    9:00: keyNoTe: revisionist history: uncovering Truths hidden in dataMalcolm Gladwell, NYT Best Selling Author, David and Goliath, Blink, Outliers, and The Tipping Point

    10:00: keyNoTe: interview with Malcolm gladwell: unlocking New opportunities for the insights industryMalcolm Gladwell, NYT Best Selling Author, David and Goliath, Blink, Outliers, and The Tipping Point Dawn Cunningham, Chief Insights Officer, 3M

    5:00: keyNoTe: end user Panel: what do chief Marketing officers really want from researchersAmanda Hill, Chief Marketing Officer, A&EAnna Fieler, Chief Marketing Officer, POPSUGARPeter Horst, retired Chief Marketing Officer, Hershey

    6:00 Tuesday Night cocktail reception

    Track 1NeXT-geN iNsighTs

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    3:30: Afternoon Networking Break

    12:30: Lunch

    10:20: Networking Break Sponsored by

    Agenda ataGlance ContinuedsTarTuP showcaseCHAIRPERSON WELCOMETake command of technologies shapingthe future of market research visit www.TheMarketResearchEvent.com for more info.

    Track 7

    RoblesJTypewritten TextTo Register, call Terrence Johnson at 646.895.7425 or email [email protected]

  • TO REGISTER CALL 1.888.670.8200 EMAIL [email protected] 9

    TMre day Three: wedNesday, ocToBer 25, 2017 8:00: Registration & Coffee

    8:30: Chair Welcome

    8:45: keyNoTe: storytelling with data: Bringing data to life Through Pictures and storyCole Nussbaumer Knaflic, Author, Storytelling with Data: A Data Visualization Guide for Business Professionals

    9:30: keyNoTe: we are all cyborgs Now: The future of ai and human Machine interactionsAmber Case, Cyborg Anthropologist, Author, Calm Technology: Designing for the Next Generation of Devices, fellow at Harvard Universitys Berkman Klein Center for Internet and Society, Visiting Research at the MIT Center for Civic Media

    10:15: Networking Break

    What happened? How are researchers and pundits explaining the polls (and odds) that predicted another winner? Bring your thoughts (and any data!) for a lively give-and-take conversation on the U.S. Presidential race in 2016.

    10:20

    TowN hallPostmortem: election 2016

    James Newswanger, IBM

    10:55: ChairpersonWelcome

    11:00: How ChangingTechnology andGenerational ShiftsInfluence EffectiveMarketingKajoli Tankha, MicrosoftJon Brand, GfKNatasha Stevens, GfK

    11:45: Unlocking theEmotional Code forWork: Redefine theBrand ExperienceSamantha Dawkins,ADP TotalSource

    1:45: Changing Global Brand Perceptions Nic Brandenberger, eBay Thomas Walker, eBay

    2:30: How to PositionYour MR Team to Wield InfluenceDon Micallef,DiscoveryCommunications

    10:55: ChairpersonWelcome

    11:00: CreativePresentations: TheUnicorns of MarketResearchBen Gilgoff, MerckLisa Courtade, Merck

    11:45: Reconnect withyour Roots: SeeingCustomers with NewEyesBrian Mack,Dow Agro Sciences

    1:45: Leading Insightsin a Technology-Centric OrganizationJoe Stevens, Oracle

    2:30: Virtual RealityFirst ExperiencesDenise Brien, Oath: A VerizonCompany

    10:55: ChairpersonWelcome

    11:00: Data Collectionin the Digital Age Alex Kurian, Lucid

    11:45:The Allure ofCinema AdvertisingSarah Barasch,Screenvision Media

    1:45: Is DesignThinking and AgileLimiting YourInnovation?Dr. Joel Mier,University of Richmond

    2:30: Driving BrandRelevance to TodaysConsumerBatrice Brebion-Baubert,Tupperware BrandsCorporation

    10:55: ChairpersonWelcome

    11:00: Social Listening2.0: How MachineLearning Gets to theWhy of AnalyticsErrol Apostolopoulos,Crimson Hexagon

    11:45: Segmenting the US e-shopper Through Behavioral Data Joaquim Bretcha, NetquestJason Brownlee, Colourtext

    1:45: LeveragingBehavioral ScienceInsights to DriveBusiness StrategyJanet Ziffer,Kimberly-ClarkProfessional

    2:30: Share Your Story [email protected] to speak during this session.

    10:55: ChairpersonWelcome

    11:00: Unlocking thePower of the Brief:Building the Foundationfor Great Creative andFlourishing PartnershipsAbigail Hollister, AmeritestBetsy Pendergast,Luckie & CoBrad White, Luckie & Co

    11:45: Share Your [email protected] tospeak during thissession.

    1:45: This session willbe presented by:Nationwide For more info, visitwww.themarketresearchevent.com.

    2:30: Share Your [email protected] tospeak during thissession.

    10:55: ChairpersonWelcome

    11:00: BuildingRelevantCross-ChannelExperiencesSarah Beachler,SEPHORA

    11:45: The WinningCase Study of the NextGeneration MarketResearch Award

    1:45: Winning in HerPurseKelley Styring,InsightFarm

    2:30: Reasons to Smile:The Next Generation ofInsurance Consumers Kara Zinsmeister,United ConcordiaDental

    10:55: ChairpersonWelcome

    11:00: Share Your [email protected] to speakduring this session.

    11:45: Share Your [email protected] to speakduring this session.

    1:45: Share Your StoryContactrachel.mcdonald@knect 365.com to speakduring this session.

    2:30: Share Your [email protected] to speakduring this session.

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    12:30: Lunch

    3:15: Close of TMRE 2017

    sTarTuP showcaseCHAIRPERSON WELCOMETake command of technologies shapingthe future of market research visit www.TheMarketResearchEvent.com for more info.

    Track 7

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  • OCTOBER 22: TMRE PRE-DAYChoose Between Four Industry Specific SummitssuNday

    1:20: Chairman Welcome1:30: Health Literacy: ImprovingCompliance ThroughComprehensionScott von Lutcken,Director-Customer Strategy,MerckHeather Turkoz, Associate Director,Market Research, UCB PharmaDuring this session, learn about the Health Literacy Initiative (HLI) that was created to providetoday's leaders in healthcaremarketing research with the toolsand understanding required toaddress the growing needs of thosepatients with a variety of healthliteracy levels.

    2:00: Market Research in the Age of Big DataSandipa Dublish, Ph.D., SeniorDirector Market Research -Inflammation & Immunology, CelgeneTo be competitive, biopharmaceuticalcompanies need to deliver patient-centered healthcare efficiently. Thisrequires an understanding of a patientsjourney through the healthcare eco-system, and their experience livingwith the disease. Market researchersneed to enhance their skill set beyondprimary market research gain a deepknowledge of secondary data sources,and develop analytical skills tomine/integrate disparate data sources.

    3:00: Insights: The Hub of SuccessfulCross-Functional AlignmentDiana Pohle, Jazz PharmaThe most effective market researchersnot only need functional expertise,but to connect, inspire, focus, and tohelp foster constructive dialogueacross the organization. By leveragingbest practices in OrganizationalBehavior and Change Managements,market researchers can take theirinfluence skills to the next level.

    3:30: The Perfect Pairing: CombiningTraditional Research with Non-ConsciousMetrics To Optimize InstructionsFor Use (IFU) for Pediatric CaregiversMarjorie Reedy, Director, Digital andConsumer Innovation, MerckAmy Dubost, Senior Specialist, GlobalCustomer and Brand Insights,MerckSandipa Dublish, Ph.D., Senior DirectorCommercial Insights, CelgeneInstructions for Use (IFU) are blackand white paper handouts thatcome packed with many prescriptionmedicines and contain FDA-approvedinformation to help users prepareand administer the medicine safelyand effectively.The powerful combinationof cutting-edge eye-tracking technologyand in depth qualitative probing ledto a caregiver-centric instructionalbooklet that best promotes safe andeffective administration of medication,even for people who struggle withhealth information.

    1:20: Chairman Welcome1:30: The Importance ofConsumer-Led BrandingKim Leintz, Senior MarketingResearch Manager,Kimberly-Clark CorporationUtilizing a global illuminationinitiative, The Kimberly-ClarkHuggies team embarked on ajourney to uncover deep-seededneeds and motivations that drivebehavior of mothers around theworld, with the goal of bringing keytarget segments to life. Discoverhow to use unconventional researchto illuminate global segmentation,inform future innovation andstrategic frameworks, and connectwith customers on a deeper,emotional level.

    2:00: Share Your StoryContact [email protected] to speak during this session.

    3:00: Share Your Story

    Contact [email protected] to speak during this session.

    3:30: What to Say, Convey & Whento Walk Away: How ImplicitMethods Coupled With ExplicitEmotional Mapping Can DriveCommercial ActivationEric Dolan, Associate Director,Johnson & Johnson Consumer, Inc.During this presentation hear howJohnson & Johnson studiedconsumers conscious andnon-conscious associations withOTC brands to reveal new ways ofdriving growth.

    1:20: Chairman Welcome1:30: Looking Back to LookForward: Predicting Tomorrows TV AudiencesChristie Kawada, Ph.D., SVP,Audience Science and ProductInsight Innovation, Viacom Media NetworksTom Grayman, VP, Product InsightInnovation, Viacom Media NetworksEver wonder what makes a show ornetwork stand out from all the rest?In Viacoms new Audience Scienceand Product Innovation Lab, thescientists are mixing up small dataand big data points to guidepredictions. Learn what drivesviewer interest in programming,impressions of networks, andbehavior toward shows.

    2:00: 21st Century and Beyond AdAccountabilityMargo Arton, Director of AdEffectiveness Research, BuzzFeedBuzzFeed is testing/optimizingadvertising offerings & offeringadvertisers measurement againstcontent as part of the distributionplatform offering. This wouldnt havebeen possible or viable without afully automated platform fromsurvey customization to graphicalpresentation of results. The result is1/10th of the time & cost for 100%of the ROI insights for BuzzFeedpartners.

    3:00: Using Online Polling toDevelop Quick and Unique HispanicInsightsRoberto Ruiz, EVP, Strategy & Insights, Univision Communications Inc.The days of waiting for weeks todevelop insights is over. Explore howto develop quick and relevantinsights; and compare Hispanic andnon-Hispanic behaviors. Hearexamples related to economicsentiment, social issues, mediahabits and brand preference.

    3:30: Using Social to Demystify theMulti-Tasking GenerationTiffany Sanders, BusinessIntelligence & Research, CBSLearn how CBSi is constantlyinnovating itself to reach Millennialsand next generation digital nativesby understanding where theyregoing for content and how theyreinteracting with social platforms todeliver messages that will stick.

    1:20: Chairman Welcome1:30: Research + Data = Actionable Insights Rupak Bose, SVP of Decision Management, CitigroupChelsie Zimny, VP Research & Insights, CitigroupDoes your company have a Data Science team and a Research team that work independently? Both are invaluable pieces of the puzzle, providing information in which to make better decisions. Lets put those puzzle pieces together for a bigger, more coherent picture.

    2:00: Share Your Story

    Contact [email protected] to speak during this session.

    3:00: Structuring Client Loyalty inthe Age of Unstructured DataTarun Dhot, Director, AdvancedAnalytics, Canadian Imperial Bankof CommerceShare learnings of quantifyingloyalty and how organizations canleverage the deluge of data availablein the Big Data age. This talk deliversboth techniques that enable fastanalytics using this data and howeffective use of data can helpmonetize loyalty allowing them tobuild smarter strategies.

    3:30: How Charles Schwab SeesThrough Clients EyesJill Groark, Senior Manager, Research& Marketing, Charles SchwabElayne Spinder, Managing Director,Charles SchwabCharles Schwab was named the topfinancial services brand in theCustomer Quotient (CQ) study,which measures the brand qualitiesthat customers value most. Successis largely the result of their ThroughThe Clients Eyes strategy, supportedby an ongoing partnership withhundreds of engaged clients andprospects who, collectively, serve astrusted brand advisors.

    PharMa/healThcare cPg Media & eNTerTaiNMeNT fiNaNcial services

    2:30: Afternoon Networking Break

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  • TO REGISTER CALL 1.888.670.8200 EMAIL [email protected] 11

    OCTOBER 22: TMRE PRE-DAYSummit and Opening Keynotes

    Leveraging Insights to Win the NextGeneration of ConsumersMillennials are all grown up now. How are you positioning to win market share with thenext generation of consumers?

    suNdaydigiTal NaTives: PosT-MilleNNial suMMiT12:00: Registration & Lunch

    Over 75 million digital natives make up the strongest and most powerful consumer market weve seen in recent history. Brands need to understand this very targeted and demanding demographic to ensure they are communicating with them over the right channels, with the right content, and the right products.

    Unite with a group of brand and insights leaders to ensure you get a better picture of how to penetrate this hot new market.

    1:00: Welcome

    1:15: Gen Z & The Engagement Economy Jake Katz, VP, Audience Insights & Strategy, REVOLT MEDIA & TVGen Z & The Engagement Economy, unpacks a segmentation across Gen Z that identifies key digital personas marketers can use to increase engagement. The study also explores implications in cultural targeting; new rules stemming from the rise of Hip Hop as pop, increasing multiculturalism in the US, juxtaposed with rapidly growing political tension.

    1:45: Gen Z Consumers: Gaining Control with the Onset of the Next Industry DisruptersDennis Devlin, CEO, Consumer ClarityIn this talk, you will learn insights on how you (and your clients) can be prepared, gain control, and market effectively to Gen Z.

    2:00: Share Your StoryContact [email protected] to speak during this session.

    2:15: The Story of Kids MediaTheresa Pepe, VP, Marketing & Partner Insights, ViacomKids are at the forefront of so many media landscape changes. We have embarked on a major project to gather content consumption information across platforms in one place. The number of options have grown and as new platforms and devices have emerged, kids are incorporating it all into their media diet.

    2:45: Afternoon Networking Break

    3:30: The New Living Room Renata Policicio, VP Fan and Media Intelligence, International, Global Markets, ESPNA new study called The New Living Room investigates how new generations in Latin America consume sports and live events in this cross platform media landscape. It is a comprehensive research project that involves qualitative methodologies (groups and live experiences with sports fans), interviews with sports experts and a quantitative phase done in 3 main markets: Argentina, Brazil & Mexico.

    PeTer h

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    suNdayeveNiNg keyNoTes* Only open toregistered attendees.

    4:00: Marketing in the Trump age: New rules for a New realityPeter Horst, Former Chief Marketing Officer, The Hershey Company

    No matter where you stand politically, theres no question that the environment for brand ownershas changed in the Trump era. Marketers must address a whole new set of risks andopportunities in the heated public debate around the social and political issues of the day.The stakes have never been higher in an arena where consumers, associates and otherstakeholders are watching brands actionsand inactionand judging them relative to theirvalues and expectations. All this comes at a time when consumers are already gravitatingtowards brands that demonstrate a sense of authenticity and purpose. Examine these newrealities and risks, and discuss ways brand owners can approach navigating this new environment.

    4:45: creating iconic advantage: don't Just Milk the cow, Butter it up!Soon Yu, former Global Vice President of Innovation at VF Corp, author of the forthcomingbook Iconic Advantage

    Before chasing what's new, consider innovating what's OLD Growing iconic brand and productfranchises is a conscious and deliberate strategy for success, and requires strong andcoordinated design, innovation, and marketing capabilities.Learn what new best practices arerequired to fully leverage this competitive advantage, especially in a world where consumersare gravitating towards fast fashion, commoditized products and new business models.

    5:30: TMre exhibit hall TourLed by: JoAnna Carey, Director, Consumer Insights & Research, Farmers Insurance

    TMRE brings you the most comprehensive gathering of solution providers each year all inone place, all at one time. And while that gives you a great opportunity to vet and select apotential partner, it can be overwhelming. Join us for a guided exhibit hall tour and get toknow a few of our exhibitors before the main floor opens on Monday.

    Tour features:

    6:00: Close of Pre-Day

  • 12 www.TheMarketResearchEvent.com

    8:30 chair welcome:Welcome fromyour Conference Chairperson

    11:00 - 4:30: Networking Breaks and Break-Out Sessions

    8:45 irresistible: The rise of addictive Technology and the Business of keeping us hookedAdam Alter, NYT Best-Selling Author, Drunk Tank Pink,Professor of Marketing & Psychology, NYU Stern School of Business

    What Makes New Technology So Irresistible? And How Can We Reclaim, andCommand Attention? Facebook, Twitter, Netflix, Instagram, and the latest app orgame keep us glued to our screens. Adam breaks down the latest insights intobehavioral addiction investigating what separates the irresistible from theforgettable. The answers draw from a broad range of case studies andresearchfrom as far afield as the world of video game design and televisionscript writing to app design and digital advertising. Why do people play the lotterydespite losing time and again and facing impossibly long odds? Should you releaseupbeat products when the economy is thriving or when times are tough? Alteranswers these questions and more in a keynote that explains the sharp dividebetween the instant sensation and the forgotten disaster.

    9:30 Neural Mechanisms of Musical creativityDr. Charles Limb, Musician, Francis A. Sooy Professor, Chief, Division of Otology, Neurotology and Skull Base Surgery, Director, Douglas Grant Cochlear Implant Center, Departments of Otolaryngology- Head & Neck Surgery and Neurosurgery, University of California San Francisco School of Medicine

    Until recently, we knew little about how the brain is actually able to be creative. Dr. Charles Limb holds two professional titles that combine his personal passions-Professor of Otolaryngology and faculty of Peabody Conservatory of Music. Andwhat else can come from that unique combination but an insatiable curiosity to findout how the brain works during musical improvisation? To try to unravel theneurological mysteries of creativity, Charles and his team put jazzmusicians and rappers in a functional MRI brain scanner and watched as theyimprovised. Find out what his team uncovered about how the brain generates newideas during the artistic creative process.

    5:15 keynote Panel: commanding influence: how insights leaders can Take a More impactful seat at the c-suite Moderator: Kristin Luck, Growth Strategist, Luck Collective& Founder, WiRE (Women in Research)

    Driving the value of insights forward requires much more than just unearthing great data. You need to use that data to tell a story and command influence acrossthe broader organization. Insight can, and should, be one of the most powerfulvehicles for influencing decisions across the organization. How do you make thathappen? Join these key industry leaders as they discuss the keys to taking a morepowerful role in the C-Suite.

    Christina Jenkins, Director, Global Business Marketing, North America, TwitterElizabeth Merrick May, Head of Customer Insights, NestMarina Kosten, VP Research International Theatrical, 20th Century FoxJohn Fernandes, Director, Marketing Insights & Analytics, Facebook

    6:00 Monday Night cocktail reception

    Featuring specialtydrinks from:

    MoNdayOCTOBER 23RD

    day oNe

    RoblesJTypewritten TextTo Register, call Terrence Johnson at 646.895.7425 or email [email protected]

    RoblesJTypewritten Text

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  • 11:00: Chairperson Welcome

    11:15: If You Love Your Brand Others Will TooMary Beth Jowers, Consumer Insights Lead forNorth, Central and Eastern Europe,Gruppo Campari

    Wild Turkey was once a well-regarded premiumbourbon in the US. Decades of under-investmentand a shift in the bourbon market left the brand indecline. Hear how semiotics, understanding ofbrand lovers and a healthy dose of pragmatismlet Wild Turkey take flight once again.

    12:00: Motivation to Act Inclusively: HowSmirnoff is Transforming Global AttitudesToward Others"Luke Atkinson, VP, Smirnoff Global Consumer &Cultural Planning, Diageo

    Smirnoff sponsored a landmark study on implicitand explicit attitudes toward others" to quantifylevels of inclusivity. Gain insights on the state ofimplicit attitudes in the US and UK and the factorsinfluencing whether people act inclusively in theirdaily lives.

    2:15: Engaging Customer Personality with BrandPersonality Peter Simpson, Principal, xsperient

    To build an effective brand personality or valueproposition it is necessary to understand theneeds and personalities of customers. Discoverhow to assess customer experience andcustomer needs in the context of any product orservice and how to build the needs from differentpersonality types into a relatable brand persona.

    3:45: Using Innovation Panels to GenerateBreakthrough InsightsScott Berman, CEO & Founder, HawkPartnersScott Wilkerson, Executive Partner, HawkPartners

    Focus Groups have long been a useful tool for marketersand researchers to better understand the current state ofcustomer wants and needs. However, traditional groupsfrequently fail to generate novel insights becauserespondents are typically homogeneous, entrenchedcategory users who have difficulty envisioning newparadigms. HawkPartners Innovation Panels haveincluded social scientists, industry executives, academicthought leaders, journalists, religious leaders, consumeradvocates, futurists, and even sex therapists! Shareresults from our 2017 Innovation Panels predicting theFuture of Banking, Digital Media, and Healthcare.

    4:30: Designing a Global Brand Health Programthat is Holistic and ActionableNihan Brunton, Senior Director, Global Market &Digital Research,Marriott

    Discover Marriotts holistic approach to GlobalBrand Health program and its ability to bringactionable insights regarding the performance ofthe portfolios 30 brands against its competitors.The design of the program provides a leadingindicator for future brand performance and areasto focus on for brand and portfolio strategies.

    11:00: Chairperson Welcome

    11:15: Applying the Behavioral Sciences toUnlock a Refreshed Retail Experience Dave Healing, Director of Strategy, BrandtrustAnndrea Golightly, Custom Research, Beauty,Personal Care, and Convenience,Walgreens

    When Walgreens combined forces with AllianceBoots, they brought together the strength of twoleading companies with iconic brands. Discovernew research that revealed the emotional andpsychological dynamics of the retail experience,identifying the central and peripheral cues thatmattered most to consumers.

    12:00: Translating Emotion Science into DigitalExperiencesJeremy Pincus, Director, Research & Strategy, Isobar

    Emotions fuel the choices we make, the actionswe take and just about everything else we do.Measuring those emotions is a vital part ofunderstanding your consumer. Yet, marketersoften struggle with how to measure thoseemotions and how to apply the insights. Isobartakes brands through emotional insights tostrategy to implementation.

    2:15: Five Steps to Move Beyond Charts toActionable Visualizations Rudy Nadilo, President, Dapresy North America

    Are your reports dull and lacking in achievingimpact? In this session, you will hear practicaladvice on how to transform your data intocompelling, interactive visualizations. Well showyou before and after examples and share fiveeasy steps to get your team started on the road tothe modern age of dashboarding.

    3:45: Share Your Story

    Contact [email protected] to speak during this session.

    4:30: Eye Tracking, Facial Coding, & Virtual Shopping:The New Rules for Advertising Excellence in theSocial Media and Online Video World Wayne Huang, Research, Twitter

    Although billions are invested in online videoadvertising, advertisers still struggle with creatingads for in-feed social platforms. This session willdiscuss the best practices for advertising onsocial media and how you can pretest tomaximize your ROI.

    11:00: Chairperson Welcome

    11:15: Weaving Insights into the DecisionMaking DNA of Your FirmSarita Bhagwat, VP, Market Intelligence, Fidelity Investments

    As corporate researchers, we often wonder howmuch research and data actually impact businessdecisions. Making that impact greatly depends onbuilding a pathway of influence. We will describefive critical behaviors you bring to your function toensure that research is not an afterthought, but isin fact helping drive business decisions.

    12:00: Optimizing Pack and Price for Online RetailingJessica Levison, Shopper Insights, NAeCommerce,Mondelez InternationalBill Salokar, VP Client Solutions, SKIM

    In the omnichannel ecosystem, manufacturerswant to offer products that compete in all of thedifferent channels. Online retailing is positioned assomewhere between the bargain orientation ofclubs and traditional stores, but with a healthy doseof consumer convenience. Manufacturers need toprovide optimized assortments of products to fit inthat position while appealing to consumers andgenerating profits. Learn how Mondelez met thischallenge by understanding consumersmotivations and determining optimal bundlesbased on pack type, size, brands, and price.

    2:15: How Storytelling and Immersion Can ActivateQuantitative Insights Within Your OrganizationRuchi Varshneya Senior Director, Global MarketInsights and Strategy, Abbott Diabetes CareLori Tarabek, Global Market Insights,Abbott Diabetes Care

    Learn techniques for sharing results from largequantitative studies with an eye towardsactivating the insights within your organization.Hear how storytelling to craft more impactfulpresentation decks and immersion activities andmixed media can engage your clients and helpthem internalize and evangelize the learning.

    3:45: Metrics Redefined: Combining Traditional &New Metrics Rooted in Consumer Engagement forMarketers to Yield Optimal Campaign PerformanceLauren Zweifler, SVP, Strategic Insights andResearch, NBCUniversal

    Hear how a consumer-centric algorithm incorporatingviewer, advertiser, and network chemistry andcompatibility metrics was used to develop impactfulcross-platform marketing campaigns that supportbusiness objectives. This methodology enabledNBCUniversal to move past age & genderdemographics by quantifying the impact ofconsumer love for a brand, network or show.

    4:30: The New Cultural Mosaic: Keys to CreatingWinning Mainstream and Multicultural StrategiesMarissa Romero-Martin, Chief Insights Officer,CulturatiVanessa Strain, VP, President Multicultural &e-Commerce Strategy, NielsenMichelle Zweig, SVP, Media Analytics, Nielsen

    14 www.TheMarketResearchEvent.com

    3:00: Afternoon Networking Break Sponsored by

    OCTOBER 23: TMRE DAY ONESIX CONCURRENT BREAK-OUT TRACKSMoNday

    12:45: Lunch

    Track 3 iNsighT driveNiNNovaTioN & BraNd eNgageMeNT

    Track 2 cuTTiNg edgeTechNology & TreNds

    Track 1 NeXT-geN iNsighTs leadershiP & sTraTegy

    RoblesJTypewritten TextTo Register, call Terrence Johnson at 646.895.7425 or email [email protected]

    RoblesJTypewritten Text

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  • TO REGISTER CALL 1.888.670.8200 EMAIL [email protected] 15

    OCTOBER 23: TMRE DAY ONESIX CONCURRENT BREAK-OUT TRACKS MoNday

    11:00: Chairperson Welcome

    11:15: Enhancing Insights Through StrategicPartnerships to Inspire Change Among ThoseTreating and Suffering from ObesityMaria Cristina Antonio, Director, MetabolicsInsights & Analytics, Novo Nordisk

    Novo Nordisk and KJT Group, Inc. collaborated onthe landmark ACTION (Awareness, Care &Treatment In Obesity Management) study, aimedat investigating barriers to obesity management.Hear how pharmaceutical companies, the medicalcommunity and market research agencies canwork together to uncover societal misperceptions.

    12:00: Gaining Knowledge from Experience Monika Mandrakas, Market Researcher andCustomer Advocate, Mutual of OmahaJulie Brown, President,The Center for Strategy Research, Inc

    Obtaining a complete understanding of customersexperience has evolved as the gold standard inmarket research today. If, like us and Albert Einstein,you believe that the only source of knowledge isexperience, learn about ways to better measureand improve upon your customers experience.

    2:15: Attracting Viewers in the Golden Age ofContent Judy Melanson, SVP, Travel & Entertainment,Chadwick Martin BaileyLyndsey Albertson, Director Sales Research, ABC

    The explosion in TV content requires contentcreators to understand what drives viewers to trya new show and what keeps them watching. Hearlearnings from a comprehensive initiative that willresonate with any brand looking to gain tractionfor new products.

    3:45: From Polo Shirts to Pet Food: Breakthrough e-commerce MeasurementKen Cassar, Principal Analyst and Vice President, Slice Intelligence Joe Keating, Associate Director, Insight & Analytics, Hills Pet Nutrition

    Categories such as books, music, and electronics were first disrupted by the fast growing e-commerce channel 15 years ago, but e-commerce disruption moved far more slowly in other categories. It is now clear that e-commerce is having a huge impact across the entire consumer products spectrum, from apples to Apple, from Ziploc to Zappos.

    4:30: This session will be presented by: Hall & Partners For more information, visitwww.themarketresearchevent.com.

    11:00: Chairperson Welcome

    11:15: The Long and Short of Digital Brent Snider, President/North America,System1 Research

    Digital had been thought of as purely a short termactivation tool that could yield great resultswithout testing. But brands are learning that it iscrucial to be able to test and predict theemotional effectiveness of digital creative. Learnhow to use digital to more effectively to drivebrand growth.

    12:00: Whats Inside is Everything: Turning FocusGroups Inside OutMeghann Seidner, VP Marketing, ZICO Beverages

    ZICO has a long legacy of being scrappy. With thegoal of optimizing our creative approach in 2017,we wanted more than merely consumer feedbackand opinions generated by traditional testing.Learn how the ZICO team deepened resonanceand relevance by taking the classic focus groupmodel deeper, in order to inform a differentiatedstrategic direction both in the short term and beyond.

    2:15: Spoiler Alert! Inside the Reinvention of the Hollywood Research MachineJon J. Penn, National Research Group

    For more information visitwww.TheMarketResearchEvent.com

    3:45: How to Build or Kill a Brand with PackagingChangesMichelle Gansle, Director, Consumer Insights,Mars Confectionery

    Packaging is a key form of communication andan important reason to believe in the overall brandproposition. We often under value the importanceof testing packaging changes beforeimplementing them into the market. Explore casestudies and lessons learned on what to do andnot to do when making pack changes.

    4:30: Millennial Mosaic: Peeling Back the Layers of the Multicultural Millennial Beth Coleman, SVP, Marketing and Partner Insights, Viacom Kassie Deng, Director, Marketing and Partner Insights, Viacom

    Viacoms new study reveals seven truths about Multicultural Millennials that you need to know. Uncover how this impacts your understanding of Millennials at large, and identify implications to keep in mind when trying to connect with this group.

    11:00: Chairperson Welcome

    11:15: What was the Lift? Mo Bhasin, Analytics, Nest

    During this how-to guide for measuring impact atretail, explore how to evaluate the impact ofin-store activities. You will learn how to avoid 5common pitfalls when measuring lift and leavewith a foundation in designing good retailexperiments and making sound data drivendecisions to grow sales. You will see howbest-in-class retail analytics are managed atNest/Google.

    12:00: The Next Paradigm Shift in Marketing,Artificial Intelligence Ramkumar Ravichandran, Director Analytics &A/B Testing, Visa Inc.

    AI is fundamentally altering all dynamics in ourday-to-day lives, right from the way we consumeand process information to what we buy to howwe commute. This session will provide thestrategic consideration, optimal execution pathand relevant transformation levers required toachieve Marketing AI nirvana.

    2:15: Linking Data Science Function to Value inPharma Early Research & DevelopmentLaura Aguiar, Senior Leader, Research and EarlyDevelopment, Roche Innovation Center New York

    This presentation will examine the journey of thecreation of the Data Science function in PharmaEarly Research & Development Informatics. Hearabout Data Science Decision Support Service andhow its managed in a global pharma researchenvironment.

    3:45: Driving Growth with Data FusionJulia Oswald, SVP, Strategy & Insights,Dominos PizzaCarley Metsker, VP Client Services, Directions Research

    In an era of industry decline, Dominos hasmanaged to deliver year over year double digitgrowth. How do they do it? It all comes down todata. Learn how to efficiently synthesize existingdata and provide insights for growth.

    4:30: Surveys Lie, but Money Talks Customers arent Telling YouAndrew Robson, President & Chief Revenue Office, Earnest Research

    Todays forward-looking consumer insights and marketing professionals are working with Earnest Research to identify, in real time, a holistic view of their customers and what they value, without the time lag and biases inherent in surveys and questionnaires. Come explore the data thats redefining market research, and learn to listen to what your customers arent telling you.

    3:00: Afternoon Networking Break Sponsored by

    12:45: Lunch

    Track 4 suPerchargiNg The BusiNesswiTh daTa (daTa scieNce & aNalyTics)

    Track 5 wiNNiNg over The savvy coNsuMer

    Track 6 Power ParTNeriNg: MaXiMiziNgThe clieNT-suPPlier relaTioNshiP

    sTarTuP showcaseCHAIRPERSON WELCOMETake command of technologies shapingthe future of market research visit www.TheMarketResearchEvent.com for more info.

    Track 7

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  • 8:45 Morning welcome:Welcomefrom Conference Chairperson

    10:55 3:15: Networking Breaks and Break-Out Sessions

    9:00 revisionist history: uncovering Truths hidden in dataMalcolm Gladwell, NYT Best Selling Author, David and Goliath, Blink, Outliers, and The Tipping Point

    Malcolm Gladwell is the author of five New York Times bestsellers. He has beennamed one of the 100 most influential people by TIME magazine and one of theForeign Policys Top Global Thinkers. Malcom will speak on his latest book-released in a 10-party podcast titled Revisionist History. In the weekly podcast,Malcolm re-examined an overlooked or misunderstood aspect of past events. Malcolm will describe how he used data in new ways to uncover hidden truths, andhow the shift from print to digital allowed him to unleash his emotional ID andconnect with consumers in whole new ways and build greater levels of empathyand connectivity.

    10:00 interview with Malcolm gladwell: unlocking New opportunities for the insights industryMalcolm Gladwell, NYT Best Selling Author, Dawn Cunningham, Chief Insights Officer, 3M

    Malcolm Gladwell is the most prominent thought leader of our time. He has exploredhow ideas spread in the Tipping Point, decision making in Blink, the roots of successin Outliers, and the advantages of disadvantages in David & Goliath. 3Ms ChiefInsights Officer will get in depth on how his big picture theories can be madeactionable for the research industry. It will serve to unlock new opportunities for theindustry as a whole, and reflect on how we need to adapt to the changing needs ofour customers.

    5:00 end user Panel: what do chief Marketing officers really want from researchersAmanda Hill, Chief Marketing Officer, A&EAnna Fieler, Chief Marketing Officer, POPSUGARPeter Horst, retired Chief Marketing Officer, Hershey

    Data has been commoditized- today the value of research lies in the way youconnect the dots. Internal clients and end users arent looking for data theyrelooking for strategic recommendations on how to drive their business forward andgrow the bottom line. In their quest to deliver on this new value proposition,researchers and insights leaders must evolve their skill sets quickly. This panelbrings together cross-industry CMO end-users to understand their point of view.What do they really want from their insights and research teams and how can youadjust accordingly to ensure you are delivering bottom line impact.

    6:00 Tuesday Night Cocktail Reception

    16 www.TheMarketResearchEvent.com

    TuesdayOCTOBER 24TH

    day Two

    RoblesJTypewritten TextTo Register, call Terrence Johnson at 646.895.7425 or email [email protected]

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    10:55: Chairperson Welcome

    11:00: Weigh the Gray; How to Drive UncertaintyOut of Your Innovation Business Case Mike Maddock, CEO & Co-Founder,Maddock DouglasLuisa Uriarte, EVP & Managing Partner,Maddock DouglasThose charged with innovation in a large,established company know that you cantmeasure the future the same way you measurethe past. Therefore, the standard business case ismeaningless. Learn the importance of insightdriven innovation, and what it means from aprocess and cultural point of view. Betterunderstand the research techniques used byinnovation experts at Maddock Douglas.

    11:45: Beyond the Cart: Next-GenShoppertunities Alisha Snow, Executive Vice President, Smarty Pants Ever wonder how shifting parent-and-child familydynamics impact the shopping process? Curiousto know how todays young consumers willimpact tomorrows commerce? Discover thetruths behind how kids and their millennialparents shop. Through in-depth analyses,anecdotes, and cold, hard facts, we explore theimpact of media, retail and tech on familiespurchase decisions.

    2:00: Keeping it Real with Campbell: Bringing aConsumer-First Mindset to InnovationCarlos J. Barroso , SVP, Global Research andDevelopment and Quality, Campbell Soup CompanyThe food industry is undergoing a profoundchange. Demographic and economic shifts inconsumer tastes and consumption patterns isreshaping the way food innovators grow, make,market and sell food. Navigate this sea of changewith a customer-first mindset, applying greaterscientific rigor.

    2:45: FritoLay Doesnt Need to Change How WeInnovate!Jonathan McIntyre, SVP Research andDevelopment, Global Snacks Category, PepsiCoHear a story of the ongoing journey of R&D andCategory Management in PepsiCos Snacksbusiness. Well, if it aint broke why fix it? Can youactually generate more impactful innovation?What does it take to make a historicallysuccessful organization and business, think andwork differently?

    4:15: Brands, Empathy and Societal Change Sara Fahim, Senior Research & InnovationConsultant, Seek CompanyEmpathy matters more than ever but for brandsit's more than a choice. Today brands have a dutyto lead with empathy. Learn how to understandwhat consumers are feeling and how to betterserve their unspoken needs. Because when youcan do that - you'll drive societal change withlasting impact.

    10:55: Chairperson Welcome

    11:00: The Next Great Luxury AdventureChandler Mount, VP, YouGov Affluent Perspective, YouGovThere is a shift in the way affluent consumers thinkabout luxury brands. A substantial part of the luxurymarket has shifted their purchase decisions off oftraditional markers of quality, craftsmanship andservice. Todays affluent consumers embrace thenew, being adventurous and creating life changingexperiences. Learn about the mood to spendamong global affluent consumers, the luxurycruise market, and what innovative products areattracting new customers.

    11:45: Predict Guest Expectations at Universal Jennifer Avery, Director, Consumer Insights,Universal Orlando ResortAt Universal Orlando, discrete choiceexperimentation and conjoint analysis are used inthe traditional way for product and servicedevelopment and pricing. But the ConsumerInsights team frequently uses conjoint in anumber of unusual applications to betterunderstand guest expectations for complexexperiences including how guests would ride theHogwarts Express.

    2:00:Creative Research Techniques to Elevate Actionability & Impact

    Jason Kramer, Managing Director, Vital FindingsJaideep Dore, Director of Global Consumer Insights, MattelTim Twichell, Director, Global Insights, Deckers BrandsMonika Mandrakas, Market Researcher, Mutual of Omaha Insurance Co.

    2:45: How Cognitive Science Can TransformData to InsightsTerrae Schroeder, Senior Director, Wholesome andShopper Insights, Kellogg Emily Adkison, Insights & Planning, Consumer &Market Insights, KelloggThe difference between data and insights are thatinsights embed context, memory structures andtriggers for behavior. Explore breakthroughtechniques to understand mental models, to drivebetter insights into innovation. Discoverneuro-linguistics, mental mapping, and collectingbehavioral data, to transform data to insights.

    4:15: Share Your StoryContact [email protected] tospeak during this session.

    10:55: Chairperson Welcome

    11:00: Optimizing Insights to Impact BusinessStrategyDiana Gabbard, Director Consumer Insights,U.S. CellularAndrew Bernard, Vice President, Burke, Inc.Its one thing to tell a good story. Its another toturn a good story into a solid, profitable businessstrategy. How do you breakthrough and leverageinsights to impact business strategy? Integratemultiple sources of disparate data and thentranslates that data into comprehensive,compelling stories.

    11:45: Leading Organizational Change withStrategic InsightsJohn Walthour, VP, UnitedHealth GroupRobbi Thatcher, Director, UnitedHealth GroupThe healthcare sector of the economy is acomplex and ever changing landscape thathistorically has not been as customer-centric asother industries. Hear how market research,insights and analytics is playing a leading role indriving an organizational shift toward customercentricity at UnitedHealth Group.

    2:00: Building a Team of Strategists with Research ExpertiseRisa Schwartz, Senior Director, Global ConsumerInsights & Sensory, Tyson FoodsAs the marketplace evolves, so does the definition of ourexpertise and talent as consumer stewards and strategydevelopers. Market research expertise has become only costof entry to developing a strong consumer-informedorganization; with that comes a need to foster learning anddevelopment, well beyond just the technical, to enable apowerful Consumer Insights team. We look to our best researchpartners to play a critical role in team development throughunique thinking and flexible methodologies. Explore perspectiveon talent acquisition, coaching, and facilitating an environmentin which to grow high potential teams of strategists withresearch expertise. The measure of success - bringing theInsights function to the forefront of company leadership.

    2:45: The Passion of the Hispanic Sports FanJed Meyer, EVP, Corporate Research,Univision CommunicationsWho is the most passionate sports viewer, the fanthat thinks about sports 24/7? Univision used aunique research technique to understand thepassion of Hispanic and non-Hispanic sportsfans. How many sports fans would forgo $1million and rather have their favorite team win thechampionship? Learn the answer, and moreinsights about sports fans.

    4:15: Connected Insight: How MR Can Return toGlory in a Digital World John Dick, CEO, CivicScienceIn this presentation, hear how consumer insightsteams are using large-scale web-based polling,linked to first-party and third-party data assets todrive more accurate segmentation, mediaplanning, and measurement. Explore technologiesbeing implemented that not only deliveredmeasurable marketing ROI improvements but didso in a fast and strategic way.

    3:30: Afternoon Networking Break

    OCTOBER 24: TMRE DAY TWOSIX CONCURRENT BREAK-OUT TRACKSTuesday

    12:30: Lunch

    Track 3 iNsighT driveNiNNovaTioN & BraNd eNgageMeNT

    Track 2 cuTTiNg edgeTechNology & TreNds

    Track 1 NeXT-geN iNsighTs leadershiP & sTraTegy

    RoblesJTypewritten TextTo Register, call Terrence Johnson at 646.895.7425 or email [email protected]

  • TO REGISTER CALL 1.888.670.8200 EMAIL [email protected] 19

    OCTOBER 24: TMRE DAY TWOSIX CONCURRENT BREAK-OUT TRACKS Tuesday

    10:55: Chairperson Welcome

    11:00: Blazing New Trails: Innovation and the Customer JourneyJason Ten-Pow, OnResearch IncMike Moreno, Intel CorporationJoin us to find out how OnResearch and Intel Customer Support have pioneered new ways to look at Experience Design and Customer Journey Analytics to improve customer experience. Linking digital and physical interactions allows Intel to seamlessly connect how customers navigate through multiple channels (from online to offline), what they experience and how they feel at each step along the way. 11:45: Integrating Social, Digital and MobileInsights to Innovate and Revamp CustomerExperiences Deborah Campbell, VP Consumer andMarketplace Insights, VerizonMeredith Paige, SVP User Experience, GfKVerizon and GfKs collaborative journey integratedsocial, digital, and mobile insights to revampVerizon customers experiences. Learn how thisagile engagement redesigned experiences acrosschannels in a very short period of time thatresulted in significantly higher sales through digital channels.

    2:00: Putting Emotion Into The EquationAaron A. Reid, Ph.D., Chief Behavioral Scientist, Sentient Decision ScienceStephen Springfield, EVP, Sentient Decision ScienceFor more information, visit www.themarket researchevent.com2:45: Experiential Research + Consumer Anthropology:How an Empathy Driven Approach Benefits AllSteven Garcia, Director, Cultural Anthropology, Team OneJennifer Axen, Chief Qualitative Officer, HypothesisJeff Seltzer, Managing Partner, Hypothesis

    We live in a time of instant information, fake newsand big data. How do we wade through the sea ofinformation in order to get to the real ConsumerTruths? Hear how we leveraged Consumer Anthropologyand Experiential research, in order to discover whatcar buyers truly desire when it comes to newtechnology. Learn the 5 pillars of Empathy-Drivenresearch that will allow you to cut through the clutterand connect with consumers in a meaningful waythat drives business.

    4:15: e-Commerce Shopper Essentials: Now And In The FutureThis session will be presented by: C+R ResearchWorking on a strategy to foster e-loyalty with yourshoppers? Curious as to what shoppers needfrom their digital experiences vs. theirbrick-and-mortar visits and why? We understand-- its complicated. Gain tips on how to align youre-commerce strategy with shopper insights tohelp reduce some of the uncertainty.

    10:55: Chairperson Welcome

    11:00: Modernizing the Iconic: Discovering the Power of Deep-Seeded Equity to Imagine a Way ForwardSheeba Philip, VP of Marketing, JCPenneyHow can a 100+ year-old brand, retain itsmulti-generational legacy and sense of familiarity, while also being relevant to todays trends? Hear how JCPenney developed a framework that is authentic to what the brand has always stood for, while still pushing the boundaries for where it could go.

    11:45: This session will be presented by: Iposos Connect For more information, visit www.themarket researchevent.com

    2:00: The Future ConsumerAnna Fieler, CMO, POPSUGARLearning about the future consumer is imperativefor future-proofing your business. Understand theemerging key segment of consumers, Gen Z, aswell as reevaluate your assessment of Gen Y.Expectations around consumer experiences willset a new standard that all businesses shouldstrive toward, regardless of target audience age.

    2:45: Results Over Reveals: Draft-Mode ResearchGabriela McCoy, Director of Global ConsumerInsights, Bacardi Its always been about the big reveal. This talkdiscusses what transpired between two women,client and supplier, to share a modern alternative -an iterative, collaborative process that works indraft mode that puts results over reveal. Whyshouldnt the dynamism of the research processmatch how consumers evolve today?

    4:15: Power of the TribeMichael Forsberg, Experience & Communications,Team World VisionTeam World Vision is able to mobilize thousandsof non-runners to cross finish lines around theworld. They studied the journey of the participant,identifying critical insights that led to years ofstrategic activation that has unlocked growth forthe organization and repositioned them asowning the emerging revenue strategy for cleanwater projects.

    10:55: Chairperson Welcome

    11:00: Data Science is from Mars and MarketResearch is from Venus Karin Kricorian, Director, Management Science &Integration, The Walt Disney CompanyThe explosive growth of Data Science as an areaof focus seems to have pushed traditional MR tothe wayside. Explore lessons learned from makinga shift from MR to Data Science. Leverage theboth worlds to maximize value and expand theimpact of your work.

    11:45: Transforming Analytics into the GameChanger for Your BusinessNancy Rogers, Director, Strategic Analytics andShopper Insights, Colgate-PalmoliveIt's not enough to just complete your advancedanalytics. It is only effective when it is embeddedinto your company's DNA. Discover the bestpractices that the Strategic Analytics team atColgate-Palmolive have implemented to drivegrowth through Advanced Analytics with theircommercial business partners.

    2:00: Creating a True Customer-CentricOrganization With Big Data and Analytics Niclas hman, CPO, Nepa AB, SwedenFredrik Trn, Ph. D., Head of Insight, Analytics, andIntelligence & Head of CRM, Coop Sverige ABCustomer Centric and Data Driven aresometimes considered to be opposites. Weexamine a nationwide grocery store to show thatadvanced analytics and complex insights,typically only shown to specialists or in boardrooms, can be put in the hands, interpreted, andused with great results by an entire organization.

    2:45: This session will be presented by: IBMFor more information, visit www.themarket researchevent.com

    4:15: Share Your StoryContact [email protected] to speak during this session.

    3:30: Afternoon Networking Break

    12:30: Lunch

    Track 4 suPerchargiNg The BusiNesswiTh daTa (daTa scieNce & aNalyTics)

    Track 5 wiNNiNg over The savvy coNsuMer

    Track 6 Power ParTNeriNg: MaXiMiziNgThe clieNT-suPPlier relaTioNshiP

    sTarTuP showcaseCHAIRPERSON WELCOMETake command of technologies shapingthe future of market research visit www.TheMarketResearchEvent.com for more info.

    Track 7

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    8:30 MorNiNg welcome:Welcome fromyour Conference Chairperson

    10:15: Morning Networking Break

    8:45 storytelling with data: Bringing data to life Through Pictures and storyCole Nussbaumer Knaflic, Author, Storytelling with Data: A Data Visualization Guide for Business Professionals

    Stories resonate and stick with your audience in ways that data alone does not.Why wouldnt you leverage the power of story when communicating with data?Join this engaging session, during which Cole Nussbaumer Knaflic demonstratesthe untapped potential of combining the magic of story with best practices in datavisualization for communicating effectively with data. You'll leave the sessioninspired to bring your data to life and make it a pivotal point in an overarching storythat motivates your audience!

    9:30 we are all cyborgs Now: The future of ai and human Machine interactionsAmber Case, Cyborg Anthropologist, Author, Calm Technology: Designing for the Next Generation of Devices, fellow at Harvard Universitys Berkman Klein Center for Internet and Society, Visiting Research at the MIT Center for Civic Media

    Our world is made of information that competes for our attention. What is needed?What is not? We cannot interact with our everyday life in the same way we interactwith a desktop computer. Calm technology describes a state of technologicalmaturity where a users primary task is not computing, but being human. The ideabehind Calm Technology is to have smarter people, not things. Technology shouldntrequire all of our attention, just some of it, and only when necessary. Amber Casestudies the symbiotic interactions between humans and machines and considershow our values and culture are being shaped by living lives increasingly mediated byhigh technology. But will these machines ultimately connect or conquer us? Caseoffers surprising insight into our cyborg selves.

    10:20 TMre TowN hall!Postmortem: election 2016James Newswanger, IBM

    What happened? How are researchers and pundits explaining the polls (and odds)that predicted another winner? Bring your thoughts (and any data!) for a livelygive-and-take conversation on the U.S. Presidential race in 2016.

    10:55 - 3:15: Networking Breaks and Break-Out Sessions

    3:15: Close of TMRE 2017

    wedNesdayOCTOBER 25TH

    day Three

    RoblesJTypewritten TextTo Register, call Terrence Johnson at 646.895.7425 or email [email protected]

  • TO REGISTER CALL 1.888.670.8200 EMAIL [email protected] 21

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    10:55: Chairperson Welcome

    11:00: This session will be delivered by LucidFor more information visitwww.TheMarketResearchEvent.com

    11:45: The Allure of Cinema AdvertisingSarah Barasch, SVP Insights & Measurement,Screenvision MediaLights, Camera, Action. Everyone loves themovies, but what makes it work so well toadvertisers? Screenvision Media explores thepsychological and emotional distinctionsbetween cinema and television experiences andhow these different settings impact memory andperceptions of advertised content.

    1:45: Is Design Thinking and Agile Limiting Your Innovation?Dr. Joel Mier, Lecturer of Marketing,University of RichmondDesign Thinking, Agile, Lean these are heraldedas improvements, arent they? They promisespeed and customer intimacy. Thesemethodologies empower all in the enterprise toparticipate and engage with customers but is thisreally a good thing? Explore empirical views andsuggestions on how you can improve theseprocesses.

    2:30: Driving Brand Relevance to Todays ConsumerBatrice Brebion-Baubert,Worldwide Strategic InsightsSenior Director, Tupperware Brands CorporationWhen you think of Tupperware what comes to mind?Certainly a unique and iconic territory but Tupperwarecannot escape from the challenge of driving relevancefor its brand among todays busy women, includingMillennials, to encourage attendance at partiesand demonstrations, foster positive relationshipswith the brand and build loyalty. Tupperware isalso faced with navigating a direct-selling modelthat can be perceived as pushy if not executedskillfully, as well as developing an updated imagethat evokes radiance, opportunities for women,positive and memorable experiences.

    10:55: Chairperson Welcome

    11:00: Creative Presentations: The Unicorns ofMarket ResearchBen Gilgoff, Executive Director, Global Customer &Brand Insights, MerckLisa Courtade, Head of Market Research, MerckLike the mystical horned creature, you may onlyever see a dynamic research presentation in yourwildest dreams. Come hear how neuroscience,digital communities, and even brand trackers canbe converted from standard researchpresentations into must see events.

    11:45: Reconnect with your Roots: SeeingCustomers with New EyesBrian Mack, US Market Intelligence Leader,Dow Agro SciencesIncreasing customer empathy in a companywhere many of your employees have spent alifetime living as and servicing your customerscan be a formidable task. Dow approached thischallenge from the very beginning byreconnecting with its roots. Hear about thisin-depth framework to holistically und