Edition 33 \\ 21 August 2015

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RINGWOOD STATION RINGWOOD STATION TRANSFORMATIONTRANSFORMATION

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Station staff and the members of the Ringwood project team at the new myki barriers on the concourse: Patrick Shanahan, Neil Jeffery, Glenn Pritchard, Scott Weidner and Zeena Wolstenholme

In three weeks the Ringwood Station and Interchange Upgrade Project team has completely transformed the station precinct, removing the old footbridge and commission-ing a new pedestrian concourse and ramps.

The result is a station barely recognisable to even the most regular customers.

Ringwood Station now mixes the modern design of the pedestrian concourse with heritage listed buildings, such as the station building on Platform 3 and the ticket office/waiting room on Platforms 1 and 2. As a

heritage protected building, the waiting room was carefully lifted and moved to its new position, three metres towards the up end of the platform, to make way for the new pedestrian ramp and stairs. This piece of Ringwood history will be restored, ready for a second life as a waiting room and kiosk for customers.

Other works completed include: Asphalting Platforms 1 and 2 Installation of myki barriers on

the new concourse Construction of the ramps and

stairs to Platforms 1 and 2 Construction of new shelters on

Platforms 1 and 2 Laying bluestone pavers on the

concourse and ramps During the occupation, no

Citybound services stopped at Ringwood, with buses replacing trains between Ringwood and Mitcham. The customer service team oversaw more than 2,000 bus services, managed passenger flow and regular changes to access within the station precinct. Despite all of these challenges, the team at Ringwood delivered outstanding results for customers, delivering exceptional service and attention to detail. By working closely with the project team, customer service staff ensured the

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impact to customers was minimal.

During the next phase of the project, works will continue on the concourse and ramps and the station building on Platform 3 will be completely refurbished to provide staff with modern facilities whilst keeping the heritage value of the iconic station building.

Well done, team!

Ringwood Station Transformation From page 1...

Stepping up for the Salvos

This morning, KIISFM host Matt Tilley donned a backpack filled with 40kg of bricks and climbed the stairs of the Eureka tower to raise money for the Salvation Army.

We joined KIISFM in supporting the cause, donating $5000 towards an impressive $103,840 raised for people in need on the streets of Melbourne.

Metro has enjoyed a great partnership with the Salvation Army who deployed their Salvos-Metro Transit Teams in November 2012.

Before... After...

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Engineering has welcomed a new team to its division within Asset Management. The ‘Asset Information Systems Develop-ment (AISD)’ team, headed by Paul Roberts, started on 1 July 2015 to improve the way information systems support asset management processes and operations.

This is a strategic step forward in improving Asset Information System maturity at Metro. By establishing a dedicated team for this specific purpose, AISD will enhance business processes, address compliance risk and capture data through cohesive and functional systems.

One month in, the team has hit the ground running, making good progress for customers across Infrastructure, Engineering and Asset Development. A notable

achievement in July was the implementation of three key areas of Operational Control Systems’ (OCS) preventative maintenance routine in Ellipse. The fourth and final area of OCS implementation is due to be completed in August.

Project Snapshot: OCS TMP

Implementation

Working with the OCS team, AISD Senior Business Analyst, Jason Schilling, successfully implemented the Technical Maintenance Plan (TMP) in Ellipse. This means work orders are now being created for OCS preventative maintenance activities via an automated system.

OCS Manager, John Kontos, oversaw the TMP implementation project and has already seen an improvement in data management and, ultimately, in maintenance

delivery. “Implementing the TMP in Ellipse

has given us a better opportunity for planning our maintenance and enables us to deliver the required quantities for every month.

“It also means there is greater visibility of our activities across Infrastructure Delivery,” he said.

OCS identified this as an efficient approach to manage and plan preventative maintenance routines through a single system in Ellipse. This now completes the work order life cycle, with reactive and correc-tive maintenance already in the system via Quetzal, VicTrack’s fault management system.

For further details on the AISD function and how the team is able to assist you with your asset information system needs, please contact Esther Cho:

esther.cho@metrotrains.com.au

Our newest team - Asset Information Systems Development

Members of the new Asset Information Systems Development team which commenced on 1 July 2015.

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The recently completed Footscray Substation Project has been awarded a Certificate of Commendation at the National Electrical and Communications Association (NECA) Awards.

The project was one of 27 entrants in the category of ‘Industrial Medium Project’ and, following site visits from the judging panel, was shortlisted as one of three finalists due to its high level of complexity.

The substation is situated in the wedge between the Werribee and RRL train lines at the down end of Footscray Station. Construction was challenging due to the many stakeholders involved, limited access to the site and the network of live cables under and adjacent to the substation site. It was a

Footscray substation project receives NECA award...

team effort from our Projects and Infrastructure divisions, and the contractor O’Donnell Griffin, to deliver the substation project successfully.

The awards event was held at Crown Palladium on Friday 31 July and the Footscray Substation Project finished second to a Gordyn and Palmer quarry project (a 600tph crushing and processing plant) and ahead of Nilsen’s Melbourne Airport Tri-Generation Plant.

Project Manager – Substations, Farah Salem, congratulated the team on the outstanding result.

“To make the top three in a strong field was a great achievement for the Project team, and the Certificate of Commendation was well-deserved by all involved in the Project,” he said.

The Australian Model Railway Association (AMRA) of Victoria will host their annual model train exhibition at the Caulfield Racecourse this weekend. Metro proudly supports the great work of the AMRA Victorian Branch and will be joining almost 70 exhibitors at the event. The exhibition is open 9am-6pm Saturday and 9am-5pm Sunday. Admission is $10 and children under the age of 16 are free. Details on back page.

Model train expo

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Did you go to University? No. I did work experience in year

10 as a domestic sparky and left school in year 11 to commence an Electrical Apprenticeship. It wasn’t really the company for me, so in the third year of my Apprenticeship I went to VicTech where I started working in substations. I worked on the Sydenham-St Albans upgrade and loved it. I got to work with larger loading cables and circuit breakers instead of just doing light and power as I had previously.

How did you end up at Metro? My dad used to be a Signals Of-

ficer in Charge (OIC). He bumped into a friend who still worked for the business who told him that they were looking for Apprentices. I contacted Jim, the Signals Maintenance Manager at the time, and Christine, Signals Administrator, every day for about 3 months about getting a job and eventually got it - I was employed through Thiess as a tradesperson working in the test room.

How did you make it to where you are today?

Whilst I was completing my Signals traineeship I designed a device called the ‘Bish Box’ (named after me!) to house and protect the logger from vermin, etc. It was so effective that I was asked to make another 15! After the traineeship, I commenced work at my first signal depot, Caulfield. After a while I started looking for new opportunities and put my hand up for 18 months of OIC schooling and started to look out for relieving opportunities after I qualified. In 2011 I got my chance, and was a relief OIC at South Kensington for three months. I worked in a number of relieving OIC roles across the network for three years

Career profile: Jarod Bishop

until I became permanent at Flinders Street last year. It was a good experience relieving - you get to see the whole network and work with different systems and apparatus. I also had the chance to work with and learn from other signal staff to fine-tune my leadership skills.

What are the different challenges you’re seeing being an OIC?

There are different pressures. You’re ‘it’ when it comes to decision making and responsibility. It’s about stepping up into that leadership role when called for and also giving your staff room to express themselves and develop as leaders as well.

Throughout your life, what has helped to develop your motivation and leadership skills?

SPORT! I grew up playing A-grade basketball but ‘let myself go’ around 13 years ago and put on a lot of weight. One day my mate, a professional basketballer, convinced me to get off the couch and start getting active again. Now I get up at 5am, do Cross Fit from 6-7am, then start work at 8am. Sport’s all about goal setting and hard work. People ask ‘how do you find the time?’ and I simply tell them ‘you make the time’. It’s just like your career – you need to

be responsible for your own life and your own choices. It’s also about work ethic and looking at different ways to do things.

What development have you done along the way?

I did a Frontline Management course through Metro. It helped me understand myself and how to manage others. I also attended a Landmark Forum Course where I learned about reframing thought processes and breaking free of old habits. It works on the principles of neuroplasticity and ‘how to improve if you don’t invest in yourself’. I read educational books to help motivate myself and stick to my goals.

What advice do you have for people who want to manage and develop their career?

The responsibility is with you. No one else will invest in you if you don’t invest in yourself. There’s always a way to do it. If you can’t see any opportunities then you need to create them…within the realm of reality, of course! You have to work hard and prove yourself and you have to make sacrifices and commitments. Get out of your comfort zone. Break your own mould and challenge yourself. It’s ok to fail as long as you give it your best. Plan your pathway...A goal without a plan is just a dream.

This week, we meet Flinders Street Officer in Charge, Jarod Bishop.

The case that contained the original Newmarket Signal Indication Panel has been restored to its former glory and now stands proudly at the South Kensington Training Centre.

The panel was originally built in 1969 and housed at Kensington Signal Box, however the Racecourse Line was upgraded in 2014 and the panel was removed from service.

The panel’s useable parts were disassembled and taken for spares, and the case has been restored by members of our signals division.

Signal Support Group Technician, David Wilson, said the panel will control the signal field equipment at the South Kensington Training Centre.

“It’s essentially a real-life signal panel that a qualified signaller could operate. It will be used to train signal technicians and train drivers, allowing them to see how the signal panel interacts with the signal field equipment,” he said.

Well done to the following individuals who helped salvage this unique piece of railway history:

David Wilson Peter Willis Leigh Davies Ron Lam Scott Reimers

New life breathed into Newmarket signal panel

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The restored signal panel (top) and in its former glory (bottom left).

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In Brief

Edition 33 \\ 21 August 2015

We’re running extra trains to get customers to and home from:

AFL Round 21 Hawthorn v Port Adelaide Friday 21 August, 7.50pm Etihad Collingwood v Richmond Saturday 22 August, 1.45pm MCG St Kilda v Geelong Saturday 22 August, 7.20pm Etihad North Melbourne v Fremantle Sunday 23 August, 1.10pm Etihad Carlton v Melbourne Sunday 23 August, 3.20pm MCG

NRL Round 24 Melbourne Storm v Newcastle Knights Monday 24 August, 7.00pm AAMI Park

Major Events ROMS Applications

Administrator Manager, Timetable and

Resource Planning Project Analyst - Infrastructure Train Services Officer -

Principal Driver Specialist Stationmaster 4 - Flinders

Street Station SER Coordinator - Operations Full details on The Depot

MetroRecruit Pardon our Progress… Frankston line 21 August While works are being carried out as part of the Bayside Rail Project, buses will replace the last Friday* service between Moorabbin and Frankston. Alamein, Belgrave, Glen Waverley and Lilydale lines 22-23 August While we upgrade the electrical infrastructure, trains will run direct to and from Flinders Street, not via the City Loop on Saturday 22 and Sunday 23 August. Craigieburn, Sunbury, Upfield, Werribee and Williamstown lines 22-23 August While we upgrade the electrical infrastructure, trains will run direct to and from Flinders Street, via Southern Cross only. Trains will not run via the City Loop on Saturday 22 and Sunday 23 August. Frankston line 22-23 August While works are being carried out as part of the Bayside Rail Project, buses will replace trains between Moorabbin and Mordialloc, all day Saturday 22 & Sunday 23 August. Full details at metrotrains.com.au

Metro

Performance

28-day average as at Friday 21 August 2015

99.01% Delivery 93.2% Punctuality

Our SER team at 700 Collins hosted a Cupcake Day to raise funds for the RSPCA. The team sold baked treats to their colleagues and raised $215 which will go towards protecting animals from cruelty. If you’d like to donate to the cause, simply follow the link below: https://rspcacupcakeday-vic2015.everydayhero.com/au/clarissa-1