Rev 2 AE C5510 HR - OKImy.okidata.com/mandown.nsf... · 2006. 11. 10. · Loading Documents The MFP can scan/copy/send documents either in the ADF (Automatic Document Feeder) or on

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Contents

Replacement Supplies...................... 3Where to Purchase ...................... 3Part Numbers ..............................3

Measuring Usage ..............................5Take Advantage of OKI’s Supply Manager! .............5Check Out OKI ManagedServices .......................................5

Control Panel Keys ............................ 6Status Panel ........................................ 9Loading Documents ........................ 10

In the ADF......................................10On the Glass ...................................11

Sending Documents Via E-mail .... 12Sending Documents to FTP ........... 14Making Copies.................................. 15

Increasing Copy Count .............15Improve Copy Quality ..............15Changing Scale .........................16Adjusting Density .....................16

Using the Address Book................. 17Using Profiles.................................... 18Loading Media.................................. 19

Paper Cassette Tray ........................19Face Down Stacker ...................20Face up Stacker .........................20

Multi-purpose Tray .........................21Transparencies & Labels ...........22Envelopes .................................. 23

Setting Power Save Mode.............. 24Immediate Power Save Mode .........24Set Power Save Time Interval ........24

Cleaning the ADF ............................. 25Rollers and Pad ...............................25Glass................................................26

Replacing the ADF Pad ................... 27Replacing the Toner Cartridge ...... 29

Cleaning the LED heads .................32

59371602

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Troubleshooting............................... 33Paper Jams ......................................33

In the ADF ................................33In the Printing unit .................... 33

Codes/Messages .............................38Service and Support........................ 41

Contents

• For the latest information, go to http://my.okidata.com

• For more detailed information, see your on-line User’s Guide.

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Replacement Supplies

Where to Purchase• Consult the dealer where you

purchased your MFP• Consult an Oki Data Authorized Sales

or Service Dealer. For the nearest dealer, call 1-800-654-3282.

• U.S., Puerto Rico, Guam, U.S. Virgin Islands: Order on the Internet www.okidata.com.

• U.S. only: Order toll-free at 1-800-654-3282, using VISA®, MasterCard® or AMEX®.

• Check office supply catalogs.

Part NumbersADF Pad................................ 43103001

Toner Cartridges, Type C6

STANDARDColor OKI Part #Black ..................................... 42804504Cyan ...................................... 42804503Magenta................................. 42804502Yellow ................................... 42804501HIGH CAPACITYBlack ..................................... 42127404Cyan ...................................... 42127403Magenta................................. 42127402Yellow ................................... 42127401

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Image Drums, Type C6

Color OKI #Black ..................................... 42126604Cyan ...................................... 42126603Magenta................................. 42126602Yellow ................................... 42126601

Other Consumables

Consumable Oki #Fuser .......................... 42625501, 120V ................... 42625502, 230VTransfer Belt ......................... 42158711

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Measuring Usage

Take Advantage of OKI’s Supply Manager!• Calculates your usage based on

information you provide.• Sends you an E-mail when it’s time to

reorder.To register, go to www.okidata.com.

Check Out OKI Managed Services

A document output analysis of your business which could save you up to 30% on your printing costs.

Call 1-888-654-6264 today to schedule an appointment with an OKI Managed Services project manager.

Or, for more information, go to www.okidata.com.

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Control Panel Keys

Copy Area

1. Zoom - Increase or decrease scaling in 1% increments up to 400% and down to 25%.

2. Copy Quality - Select copy quality.

3. Copy Density - Change the density level.’’

4. Copy Count - Enter copy quantity or e-mail address.

Display and Function Area5. Copy Count - Indicates the number

of copies selected.

6. Copy Mode - Select copy mode.

7. Scan Mode - Select the Scan mode (also the default working mode).

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Control Panel Keys (cont’d)

8. Additional Settings - Execute additional settings of "Copy" and "Scan" modes. (The settings are available only for three minutes. After three minutes, the settings automatically return to the default value).

9. Up/Down/Left/Right Keys - Move the cursor in the display up/down/left/right. The up/down keys switches function indication. The left key returns to the upper level of the setting. The right key goes to the lower lever of the setting.

10.OK/Select - Select and confirm current setting selections.

11.Cancel/Return - Cancel selections and go back to the top level of the setting. The key cancels any previous input.

12.FTP Address - Indicates the existing FTP address for the "Scan to" mode.

13.Address book - Indicates the existing mail address for the "Scan to" function. This key is only available in the "Scan to" mode.

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Control Panel Keys (cont’d)

Start and Other Keys14.Menu - Access the menu to set up

the MFP.

15.Reset - Change the scanner to the factory default settings.

16.Power save - Press once to go to "sleep" mode (continuous press is invalid).

17.Power LEDsPower - Lights to indicate "power on and ready".Alarm - Lights to indicate error conditions.Sleep - Lights to indicate power save mode.

18.Mono - Select to send or copy document(s) in black/white.

19.Color - Select to send or copy in color.

20.Stop - Select to stop all operations (display shifts to stand-by screen for each function). Does not affect settings.

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Status Panel

SWITCH Operation.

STATUS Lights:

* The Status Page provides details of printer settings and status information.

1 sec press: Start paper supply in MP Tray; recover from memory overflow error2 sec press: Print Status Page* 5 sec press: Print Demo Page

2 sec press: Job Cancel

POWER/ONLINE/OFFLINE Warm-up, Data Printing, temperature/density adjusting2 sec blink: off-line error is occurring3 sec blink: job cancelled4 sec blink: Power Save Mode

(Green)

PAPER OUT WARNINGEmpty TrayManual Feed Request

CONSUMABLE LIFEWARNINGExample: Order toner (See scanning unit display panel for specific toner cartridge.)

ALARM1 sec blink: Error, press ON- LINE or CANCEL to continue printing.2 sec blink: Cover open, Paper Jam, Replace consumable3 sec blink: serious error, call service.

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Loading Documents

The MFP can scan/copy/send documents either in the ADF (Automatic Document Feeder) or on the glass. The ADF can hold up to 50 pages.

Using the ADF

Make sure your documents meet the following specifications:

• Size: 4.5" x 5.5" (114.3 x 139.7mm) to 8.5" x 14" (215.9 x 355.6mm)

• Weight: 16 to 28 lb. (9.002" to 0.006" sheet thickness)

• Document(s) should be: square or rectangular and in good condition (not fragile or worn); free of curl, wrinkle, tears, wet ink, or punch holes, staples, paper clips, paper sticky notes.

For irregular type of documents, use the glass or make a copy first and then transmit the copy.

In the ADF1. Make sure your document is free of

staples, paper clips and is not torn.

2. If your have multiple pages, fan your documents to avoid occasional paper jams. The ADF holds up to 50 pages sheets of 20 lb. paper.

3. Place your document with the text FACE UP in the ADF and make sure that the top of each page feeds in first.

4. Adjust the paper guides (1) to center the document in the ADF.

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Loading Documents (cont’d)

On the GlassIf you need to scan/copy/send pages from books, newspaper clippings, or paper with wrinkles, use the glass.

1. Open the document cover to reveal the glass.

2. Place your document with the text FACE DOWN on the glass and align the document(s) in the upper-left corner.

3. Close the document cover.

Keep the glass clean and do not leave documents on it.

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Sending Document(s) Via E-mail

Note: An Address Book is created using the Homepage web tool or Network Setup Tool (NST). See “Using the Address Book” on page 17.

1. Place document(s) with text face UP in the ADF or DOWN on the glass.

2. Press on the control panel. The e-mail screen appears. (Press the down key to display next item.)

3. In the “To” field, enter the destination e-mail address from the

Address Book by pressing on the control panel. Use the up and down arrows on the control panel to select multiple e-mail addresses and

press the button. Or simply type the initial letter of the e-mail

address. Press to return to the e-mail main screen.

4. Enter or select CC and BCC address as well, if necessary. Enter the subject of your e-mail. If not entered, “Default Subj.” displays.

5. Press the to send your document(s) in black and white, or

to send your document in color.

Note: If you make a mistake, press STOP to cancel the operation.

If you stop typing in the From, Subject, To, CC, or BCC fields for 3 minutes, the display clears what you have typed.

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Sending Document(s) Via E-mail (cont’d)

To send scanned document(s) to multiple e-mail addresses, add a comma between each address.

To scan a multi-page document and convert it to a single image file, choose MTIFF or PDF (default) output file.

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Sending Document(s) to FTP

Profiles are created using the Homepage web tool or Network Setup Tool (NST). See “Using Profiles” on page 18.

1. Place your document(s) with text face UP in the ADF or face DOWN on the glass.

2. Press and button on the Control Panel. The display prompts the profile filing screen.

3. Choose the required profile (filing

destination) and press .

4. Press to send your document(s) in black and white, or

to send your document(s) in color.

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Making Copies

1. Place your document with text face UP in the ADF or face DOWN on the glass.

2. Press to copy your document in black and white, or

to copy your document in color.

Note: If you make a mistake, press STOP to cancel the operation.

Increasing Copy CountTo make more than one copy:

1. Press to prompt the Copy screen.

2. Enter the desired copy count using the numeric keypad. The display shows the copy count.

Improve Copy QualityThe machine is preset to Speed mode. Change to Fine mode to improve copy quality.

1. Press to prompt the copy screen.

2. Click the Copy Quality button

to choose Fine.

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Making Copies (cont’d)

Changing ScaleTo enlarge your original up to 400% or reduce it down to 25%:

1. Press to prompt the Copy screen.

2. Press Variable (1), then press ▲ or ▼ to enlarge or reduce your document

in 1% increments. Or, press the Select button (2) to choose a preset value.

Adjusting DensityAdjust quality by changing your original document to a lighter or darker contrast.

Press the “Copy” button on the panel to prompt the Copy screen. Press the

Density button to choose your desired density.

Note: After you have completed copying, the machine will return to the preset value.

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Using the Address Book

Note: The address book cannot be assigned on the control panel.

Create an address book, by entering either the machine’s web page or the Network Setup Tool.Note: Requires a password.

Using the Homepage Web Tool

1. Type the Address of the MFP in the URL field of your browser and then press Enter.

2. Click Address Book Manager and follow the instructions.

Using the Network Setup Tool

1. Install the Network Setup Tool (Oki MFP Management) from the supplied CD.

2. To start it, from the Taskbar, click Start > Settings > OKI MFP Network Setup Tool.

3. Click Address Book Manager and follow the instructions.

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Using Profiles

A profile contains a list of filing parameters such as your filing protocol, directory, file name, and other scanner parameters. You can create up to 20 profiles. To create a filing profile:

Note: Requires a password.

Using the Web Page

1. Type the Address of the MFP in the URL field of your browser and then press Enter.

2. Click Profile Manager and follow the instructions.

Using the Network Setup Tool

1. Install the Network Setup Tool (Oki MFP Management) from the supplied CD.

2. To start it, click Start > Settings > OKI MFP Network Setup Tool.

3. Click Profile Manager and follow the instructions.

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Loading MediaPaper Cassette Tray

For more information, see the on-line User's Guide.

Recommended Paper weight=17 to 32 lb.

1. Remove the paper Tray from the printer.

2. Fan the paper to be loaded.

3. Load the paper.

4. Adjust the rear stopper (1) and paper guides (2).

5. Replace the paper tray.

LetterheadLoad paper face down, top edge towards the front of printer unit.

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Loading MediaPaper Stackers

Face Down StackerThe face down stacker is on the top of the printer unit

> Holds up to 250 sheets of 20 lb. standard paper

> Feeds documents face down, last page on top.

Face up Stacker

The face up stacker (1) at the rear of the printer unit should be opened and the

tray extender (2) pulled out when required for use.

The face up stacker

> Feeds documents face up

> Holds up to 100 sheets of 20 lb. standard paper,

> Handles stocks up to 54 lb.

> Always use this stacker and the multi-purpose feeder for paper

stock heavier than 32 lb. (120g/m2.)

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Loading Media Multi-purpose Tray

Recommended paper weight = 20-54 lb.

1.

2.

3.

4. Print side up.

LetterheadLoad letterhead printed side up and top edge into the printer.

Always use the face up (rear) stacker for heavy paper (card stock etc.).

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Loading Media Multi-purpose Tray (cont’d)

Transparencies & LabelsEnvelopes, transparencies and labels must be able to withstand 446°F. (230°C) for 0.2 seconds, including mechanical pressures to 25 psi (1.8 kg/cm2.

Insert transparencies and labels print side up.

> Sizes: Letter, A4

> Feed Tray: MP Tray only

> Exit Tray: Rear Exit only

> Type Tranparencies: 3M CG3720

> Type Labels: Letter size carrier- Avery 5161 White A4 size carrier - Avery 7162, 7664, 7666 White

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Loading Media Multi-purpose Tray (cont’d)

Envelopes> Size: COM-10

> Feed Tray: MP Tray only

> Exit Tray: Rear Exit only

Flap side down, aimed into the printer.

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Setting Power Save Mode

Immediate Power Save Mode

Press to immediately enable power save mode.

Set Power Save Time Interval1. Press Menu. The printer menu

displays.

2. Use the ∇ key to scroll down to Management. Press SELECT.

3. Enter the password.

4. Press ∇ key to scroll down to Power Saving. Press SELECT.

5. Press ∇ key το select the time interval. Choices: Off, 5, 15, 30, 60, 240 minutes.

6. Press SELECT.

7. Press CANCEL to save the setting and exit the menu mode.

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Cleaning the ADFRollers and Pad

If documents are not feeding smoothly through the ADF, please follow these cleaning procedures.

1. Moisten a cotton swab with isoropyl alcohol (95%).

2. Open the ADF front cover to the left.

3. Wipe the feeding roller (1). Move the swab from side to side while rotating the rollers. Be careful not to snap or damage the pick springs (2).

4. Wipe the pad (3) in the direction from top to bottom.

5. Close the ADF cover.

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Cleaning the ADF Glass

To ensure optimum image quality and performance, clean the glass occasionally to remove dust or any toner particles.

1. Open the document cover.

2. Dip a soft clean cloth with isopropyl alcohol (95%).

3. Gently wipe the document glass (1) and the white sheet beneath the document cover (2).

4. Close the document cover.

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Replacing the ADF Pad

After scanning approximately 100,000 pages through the ADF, the pad module may be worn out cause feeding problems.

Note: One replacement pad is included with your unit. To order additional pads see "Replacement Supplies Purchasing Information."

1. Open the ADF front cover to the left.

2. Press white plastic arms on the sides of the ADF snap-in pad module inward and pull the pad out.

3. Take the new ADF pad module from it’s box.

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Replacing the ADF Pad (cont’d)

4. Press both arms of the new pad module inward.

5. Place the pad into the holder until it snaps into place.

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Replacing the Toner Cartridge

Note: If you do spill any toner, lightly brush it off. If necessary, use a cool, damp cloth to remove any residue. Do not use hot water or solvents, which will make stains permanent.

Switch off the machine and allow the fuser to cool for about 10 minutes before opening the cover.

1. Press the cover release button and open the top cover fully.

2. Note the positions of the four toner cartridges.

3. Pull the colored toner release lever (1) on the cartridge to be replaced

fully towards the front of the machine, in the direction of the arrow.

CAUTIONTo avoid toner waste and possible toner sensor errors, do not change the toner cartridge(s) until "TONER EMPTY" is displayed.

WARNING!If the machine has been powered on, the fuser may be hot. This area is clearly labeled. Do not touch.

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Replacing the Toner Cartridge (cont’d)

4. Lift the right-hand end of the cartridge (1) and draw it to the right and out (2).

5. Dispose of the old cartridge responsibly, using the package that the new cartridge came in.

6. Remove the new cartridge from its packaging.

7. Gently shake the new cartridge from end to end several times to loosen and distribute the toner.

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8. Remove the wrapping material and peel off the adhesive tape.

9. Holding the cartridge by it top center, insert the left end (1) into the image drum first, pushing it against the spring on the drum unit, then lower the right end onto the image drum (2).

10. .Press gently down on the cartridge to ensure it is firmly seated.

11.Push the colored lever (1) towards the rear of the machine to lock the cartridge in place.

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Cleaning the LED headsClean the LED heads

> whenever you install a new toner cartridge.

> if the printed sheets show signs of faded images, white stripes, or blurred letters.

1. Open the printer top cover.

2. Use the lens cleaner supplied with the toner cartridges (or a clean, soft cloth) to gently clean the LED head.

3. Close the top cover.

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TroubleshootingPaper Jams

In the ADF

1. Gently open the ADF front cover to the left.

2. Carefully pull the paper out of the ADF unit.

3. Close the ADF front cover.

In the Printing unit

1. If a sheet is well advanced out of the top of the printer, grip it and pull gently to draw it fully out. If it does not remove easily, do not use excessive force. It can be removed from the rear later.

2. Press the cover release and open the printer’s top cover fully.

3. Note the position of the four cartridges as you will need to remove them.

WARNING!If the printer has been powered on, the fuser will be hot. This area is clearly labeled. Do not touch.

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TroubleshootingPaper Jams (cont’d)

4. Lift the black image drum, complete with its toner cartridge, up and out of the printer.

5. Place the cartridge on a piece of paper to prevent toner leak marks and protect the green drum surface.

6. Repeat removal procedure for each of the remaining toner/image drum units.

7. Look into the printer to check for any sheets of paper on any part of the belt unit.

CAUTIONThe green image drum surface of the cartridge is very delicate and light sensitive. Do not touch it and do not expose it to normal room light for more than 5 minutes.

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(a)To remove a sheet with its leading edge at the front of the belt (1), carefully lift the sheet, pull it forward into the drum cavity and withdraw it.

(b)To remove a sheet from the central area of the belt (2), carefully separate the sheet from the belt surface and withdraw the sheet.

(c)To remove a sheet just entering the fuser (3), separate the trailing edge of

the sheet from the belt, push the fuser pressure release lever (4) towards the front and down to release the fuser’s grip. Withdraw the sheet through the drum cavity area. Then allow the pressure release lever to rise again.

Note: If the sheet is well advanced into the fuser (only a short length is still visible), do not attempt to pull it back. Follow the next step to remove it.

8. Starting with the cyan image drum (1) unit nearest the fuser, replace the four image drum units making sure to locate them in the correct order.

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9. Lower the top cover but do not press down to latch it closed yet. This will protect the drums from excessive exposure to room light.

10.Open the rear exit tray (5) and check for a sheet of paper in the rear path area (6). Pull out any sheets found.

If the sheet is low down in this area and difficult to remove, it is probably still gripped by the fuser. Raise the top cover, reach around and press

down on the fuser pressure release lever (7).

11. If you are not using the rear exit tray, close it once jammed paper is removed.

12.Lift the front cover release and pull open the front cover.

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13.Check inside the cover and remove any jammed sheets. Close the cover.

14.Pull out the paper tray and ensure that all paper is stacked properly, is undamaged, and that the paper guides are properly positioned against the edges of the paper stack.

15.Close the top cover being sure the cover latches are closed.

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NOTES: F=FLASHING, 1=ON, X=OFF

SCANNING UNIT DISPLAY

PRINTING UNIT OP PANEL

MFP STATUS SOLUTION

Paper Jam - X Open Top Cover

FFXF Paper Jam Remove jammed paper from the appropriate X location.

Printing...Paper Size Error

FFXX Paper Size Error

Press On Line button or cancel job and ensure that the paper size in the print job matches paper in tray. Power cycle printer.

Tray X EmptyLoad YY in Tray X

11XX Tray Empty Load YY size paper in appropriate tray.

Printing... FFXX Manual Feed Request

Press On Line.

X Toner EmptyReplace X Toner

FXFF Toner Empty Replace appropriate toner cartridge (K,Y,M or C).

40959 (K)40960 (Y)40961 (M)40962 (C)

Printer ErrorCheck the Printer

FXFF Toner Sensor Error

Check that toner cartridge indicated is seated in the drum unit correctly and the lock lever is pushed all the way forward to back of printing unit.

TroubleshootingCodes/Messages

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40033Printer ErrorCheck the Printer

FXFF Belt lock or black drum installation problem

Check that transfer belt locks are in locked position. Check that black drum is properly installed.

40034 (Y)40035 (M)40036 (C)

Printer ErrorCheck the Printer

FXFF Image drum not installed correctly.

Check that the image drum indicated is properly installed and fully seated.

40992Printer Error Check the Printer

FXFF Fuser unit is not installed correctly.

Reseat the Fuser Unit, make sure it is locked in place.

40037Printer Error Check the Printer

FXFF Transfer belt is not installed correctly.

Reseat the transfer belt, make sure it is locked in place.

Failed to Detect Printer

N/A Failed to detect printer.

Power OFF printing and scanning units. Check that the USB cable is connected properly. Power ON printing unit, wait until initialized, then power ON scanning unit.



MFP STATUS SOLUTION

TroubleshootingCodes/Messages (cont’d)

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Failed to get printer information.

N/A Communication between scanner and printer failed.

Power OFF printing and scanning units. Check that the USB cable is connected properly. Power ON printing unit, wait until initialized, then power ON scanning unit.

Set Supported Paper Size

N/A Incorrect paper size set in printer menu.

Only letter/legal paper sizes are supported when making copies. Set the appropriate size in the tray and printer menu.

40994Printer ErrorCheck Printer

1XXF Memory overrun

Reduce the amount of copies being sent at one time.

30114Printer ErrorCheck Printer

1XXF Invalid data received

Press the On Line button to cancel job. Error occurs when the printer receives an unsupported command.



MFP STATUS SOLUTION

TroubleshootingCodes/Messages (cont’d)

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Service and Support

First...Consult the store where you purchased your MFP.

Additional OKI Resources

Available 24 hours a day, 7 days a week:

> visit our Web site at www.okidata.com

> Visit my.okidata.com

> Call 1-800-654-3282

OKI is a registered trademark of Oki Electric Industry Company, Ltd.

3M is a trademark or registered trademark of 3M.

AmEx is a registered trademark of American Express Co.

Avery is a registered trademark of Avery Dennison Corporation.

HammerMill is a registered trademark of HammerMill.

MasterCard is a registered trademark of MasterCard International, Inc.

VISA is a registered trademark of Visa.

Windows is either a registered trademark or trademark of Microsoft Corporation in the United States and other countries.

Xerox is a trademark of Xerox Corporation.