MICHAEL J MCDERMOTT

57 Hampstead St. Lowell, MA 01852Mjmmcd79@comcast.net

(978) 761-9712

Objective

Seeking a position that will utilize my abilities to enhance the company’s overall growth, as well as my own.

Skill Name Skill Level Last Used/Experience

UNIX & Microsoft Platforms Systems Administration Expert Currently used/10 years Windows 3.1, 95, 98, NT, 2000, XP, Vista Windows 7 Expert Currently used/25 years Unisys 1100 & 2200 Expert +4 years ago/6 years Using KEA and Microsoft software on a VAX system Expert Currently used/12 years Web Page design & Maintenance Expert Currently used/10 years LAN & WAN Administration Intermediate Currently used/10years Database Management Intermediate Currently used/12 years Software Development Intermediate Currently used/15 years BULL 8000 mainframe computer system Expert +4 years ago/10 years IBM and Honeywell mainframe Expert +4 years ago/12 years

Work Experience

Atlantic Associates/Steward Medical (10/14 to 11/7) Imaging of new laptops, Installation of Win7 compatible software, and installation of Win7 print drivers.

T-Mobile Windows 7 Migration (6/14 to 7/14) Imaging of new laptops, Installation of Win7 compatible software, and installation of Win7 print drivers.

IBM/StateStreet Deskside Support Technician (12/13 to 4-9-2014), Imaging of new & existing laptops, Desktops & towers with Win7 Image. Locating & Installing of Win7 compatible software, installation of Win7 print drivers. Setup of workstations, docking stations & Monitors.

IBM/Amtrak Lead Technician Windows 7 Migration (6-13 to 10-30), Supervising Team Imaging of new & existing laptops, Desktops & towers with Win7 Image. Maintaining & documenting progress of project & reporting to the various Project Managers & Supervisors. Locating & Installing of Win7 compatible software, installation of Win7 print drivers. Setup of workstations, docking stations & Monitors. In various locations from New Haven CT to South Boston MA.

Wolters / Kluwer (Boston, Norwood) Win7 Migration (8-1-2012 to 11-30-2012), Imaging of new & existing laptops, Desktops & towers with Win7 Image. Locating & Installing of Win7 compatible software, installation of Win7 print drivers. Setup of workstations, docking stations & Monitors.

Niagara Bank (CT & MA) 8-1-11 to 9-30-11) Installation of new hardware & software. In Back Office and Tellers.

Rent a Center (Multiple Locations in MA & NH) (7-1-10 to 9-30-10). Installation of new hardware. In Back Office and sales floor.

TD Bank (Multiple Locations in NH, MA & CT) (8-1-09 to 12-20-09 Installation of new hardware. In Back Office and Tellers.

McDonalds (Multiple Locations in NH & MA) (3-1-06 to 6-30-06 Installation of new hardware. In Back Office and sales floor.

Citigroup (Boston) (5-05-04 to 6-30-04), Hardware replacement.

Home Depot (Multiple locations in NH, MA & CT) (2-1-04 to 5-31-04), Installation of new hardware. In Back Office and sales floor.

Nokia (Burlington) Windows Migration (6-01-2003 to 8-03-2003) Imaging of new & existing laptops, Desktops & towers with WinXP Image. Locating & Installing of WinXP compatible software, installation of WinXP print drivers. Setup of workstations, docking stations & Monitors.

Insight Global (3-1-02 to 5-31-02 Installation of new hardware & software. In Office and trading floors.

Pomeroy (1-10-01 to 4-30-01). Installation of new hardware & software. In Office and trading floors.

Hewlett Packard (Acton, Andover and Nashua) (4-98 to present Setup of Classroom Pcs based on Instructional requirements.

Self Employed - Lowell MA September, 1996 – May, 2012 IT Support Specialist

Self Employed 9/1996 to 5/2012

IT Specialist/Computer Consultant Independent Computer Consultant working for large and small, public and private Companies. Providing computer support, software and hardware Upgrades and support, Windows 95, 98, NT, 2000, XP, Vista & 7. Database Management, Web Page designs and support. I was also involved in the design and implementation of new databases and software. As well as all LAN and WAN Administration as well as all Dial-up networks. While working with various software providers in order to develop specialized software and Databases for my clients. I have done numerous contract projects for various companies i.e. :( Dell, IBM, Nokia, Hewlett Packard, DEC, Microsoft etc.). These projects have varied from creating a simple inventory databases to setting up in-house training classrooms. As well as Systems Upgrades to Network and Systems setup. I have also done network cabling, laptop, desktop, server and printer setups.

TRAVIS Associates Inc. - Burlington MA February, 1996 - September, 1996 Lead Computer Operator

USDA RECD Clackamas, OR. March, 1995 – June, 1995 Office Automation Specialist

TAC TEMPS Acton, MA. October, 1995 – December, 1996 Finance Clerk

Impact Staffing Camas, WA December, 1994 – March, 1995 Test Operator

Internal Revenue Service - Andover MA November, 1988 - April, 1994 Computer Operator

Education

University of Massachusetts US - Lowell - MassachusettsJanuary, 1990 - May, 1991 MCP CertificationLowell High School US - Lowell - MassachusettsSeptember, 1982 - June, 1984Northern Essex Community College US -Haverhill - Massachusetts January, 1985 – May, 1985 Computer ScienceProfessional5/1995 Customer Service Training US-OR-Portland Professional 5/1992 IRS Basic Unisys 1100 Computer Operator Training US-WV-Martinsburg Professional Programming Class 5/1990 Sperry Boot Class US-MA-Andover Professional Systems Operations Class 10/1989 Major Run stream Processing US-MA-Andover Professional 7/1992 Operational Programming Class US-MA AndoverProfessional3/1994 A+ Certification

LANGUAGES: Languages Proficiency Level

Signing Exact English (SEE) Conversational - Limited

AWARDS: Two (2) Managers Awards - 1991 Four (4) PMRS Awards - 1990 - 1993 One (1) Special Act Award - 1995

CIVIL SERVICE GRADE: GS-334-7 9/91 - 5/94

http://www.linkedin.com/pub/michael-mcdermott/20/b4b/355/